Christian was our exterminating professional and he was timely, thorough and personable. As we talked through some of the needs, he gladly explained processes and set the expectations for the day and future visits. He also asked all the right questions to ensure our needs were met. Thanks for a great professional experience!

Richard Taylor has been my exterminator for 7+ years. I met him when he was servicing a business I worked at and I’ve taken this company with me at every place I’ve lived since then. He’s been with me from every apartment I’ve had up to my first house that I just finished renovating. He’s so professional, extremely friendly and I feel like we have become family over the years. I appreciate this being a family owned company because you certainly feel the difference between them and a nationwide chain. I highly recommend using Taylor Exterminating and can’t believe it’s taken me this long to write a great review!

I contacted Taylor Exterminating after being recommended by a realtor, for a termite letter. Suzanne was friendly in scheduling the appointment for someone to go out yesterday. I received a call today from Lynn, who tells me that the property had a former infestation and that because there was a former infestation - not active, but former (2013 and treated by the former home buyer), they refused to issue a termite letter indicating a previous infestation. Lynn stated the only way they would is if we bought an $800 treatment and a $400 vapor barrier. I told Lynn this did not make any sense. Steve (owner) calls me to tell me that this is a COMPANY policy (extort home buyers) even though he stated there is no ACTIVE infestation. If I had known that on the scheduling call, vs. being put on hold a few times and just scheduled, I would of not bothered. I ended up contacting Turin Exterminators and they were able to provide an appropriate letter confirming previous infestation and recommendations on what work should be done on the house to prevent future infestations. Turin was amazing, got out to the property same day and was able to issue a letter same day. If youre looking for quality service, keep on looking. Dont stop here. Better yet, just go to Turin.

Excellent in home staff and office staff! We have used this company for nearly 30 years and have had absolutely no issues EVER!

I called to get a quote for termite and pest control. They emailed the termite quote and verbally gave the pest control quote.After having enough with the amount of roaches I had been seeing, I called them to come and spray.We scheduled an appointment, but I really needed it to be a little earlier. Luckily, the guy was in the neighborhood and called to come by earlier than expected, which was great!He did a great job! He explained that the liquid was pet and kid friendly. He even put some sticky traps out in the garage.The day after he came, we say to s of dead roaches. I couldnt believe how many were just hiding! Ewwwww!He did say that if we needed them to come out before the next time, just call.

Very professional and courteous. Always on time for appointments. The ladies in the office always seem to find me a day even though I am in a difficult location to schedule.

Very helpful during the closing of my home. Gave me a quote and did my treatment.

Professional and friendly service.

Take care of assassin bug eggs

They are very friendly explained all they would do. They asked if I would like to treat for mosquitoes I asked if it really worked due to we spend alot of time on deck and he said yes. So I did it and wow it worked . Very pleased with everything ! Thanks

We have used them for 4 years and, unlike the other reviews, our exterminators have never been late for an appointment. They are incredibly courteous and thorough. On one occasion, I asked for a re-treat and they came out the next day.

I am giving them two stars only because the technicians are always nice ...when they actually show up. I have lived in my house for 14 years, and had Taylor for the first 8 years. I finally canceled their pest control service because they could never seem to be on time for their scheduled appointments. I had a rodent problem in my attic several years later, and had to call them back out, and sign another contract with them. I know things happen, but how can you be consistently late to every single appointment? Today I had an appointment scheduled at 1:00, my husband ran home on his lunch break...20 minutes later there is still no technician. I called earlier this week to confirm the appointment and let them know that we are having a field mice issue in our attic again, and she verified the time. I told her I need him to be on time because my husband is coming home on his lunch break. Well to day when I called to find out where he was, she informed me that they have us down for 2 oclock and not 1. I verified the appt time on Wednesday when I called them back. I have cancelled my account with them again, and will not be going back.

I have been using Taylor Exterminating for over 10 years, always a pleasant experience. If I have any problems between services, they come out quickly at no charge and have always explained what they are doing.

They do a more thorough job than their off-the-shelf competitors (Terminix, Orkin). They have always showed up on time for appoints at the two places Ive contracted with them for. They have also always explained to me what they were looking for, what treatments they did and why. They also always showed up remembering the specifics about my places.

I have been with Taylor exterminator over a year and they have been servicing both of my properties .a day before the year mark i called to cancel my service yet they claimed that still owe them money. I called several times to talk to a manager without response. And left countless msgs.but i was never called back. The customer service ladies were very rude and disrespectfulInstead of seeking resolution the refused to let me talk to the supervisor or give me their name and told me they would credit my account back and i should go find myself another company since im refusing to pay them. I insisted and asked to talk to the owner.I KEPT BEING CUT OFF AND TREATED LIKE I DIDNT KNOW OR UNDERSTOOD A CONTRACT THAT I SIGNED. WAS I BEING DISCRIMINATED AGAINST BECAUSE OF MY ACCENT...I AM STILL GOING THERE TO TALK TO THE OWNER AND IF I CANT GET NO RESOLUTION I WILL CONTACT THE BETTER BUSINESS BUREAU. AS A BUSINESS OWNER MYSELF THAT IS NOT HOW ANY BRAND OR SERVICE SHOULD TREAT THEIR HARD WORKING CLIENTELE

Wonderful group - wouldnt choose anyone else! Highly recommend.

Would recommend another exterminator. Never show up when supposed to.

Very unprofessional.

Great Customer Service!

Awesome company

My place of employment