Estafeta is my go to place for packages to Mex.Average of 2 weeks for delivery.Price is very good for this type of package service.Highly recommended

Amazing place, the girls working there they do a amazing service they answer all my questions wont ignoring the facts of my items, im definitely coming back to this place

The employee at the front desk was basically useless. I asked a question and she mumbled the response terrible service

Lady was very nice and helpful. First time sending it so was nice to get informed on process. My parents used this service all the time before going to Mexico.

Can I get a job here and I will change my review to a 5

Friendly staff, they gave me the best customer service. Definitely felt safe sending my package. Didn’t want to take advantage of paying for a bigger box or pay extra money at all. I will follow up with a second review once the package is received by my loved ones. Per customer service rep package will be there in the next 20 days.

Excellent customer service from administrative and staffing

Really bad service, the web side said one price and in the office another🖓🖓

Great customer service amazing people

Great deal and promotion .

Bad service very rude employees

They rob packages and insurance is a scam

Easy and inexpensive way to send goods to Mexico. Good service also.

They ask you if you want to put insurance but then say the percent of accidents is less than 1%. Then all your new items you send gets stolen . The boxes were taped up just like new and half the weight was less when received and almost all stuff was stolen .

Good job an the services.Thanks

This service is bad and I think it’s the employees who steal the stuff and when I was there they said there stuff was robbed and the employee treated the customer bad and there are more companies to send stuff to Mexico bad experience with theses people

Rude employees

Bad,bad,bad service

Muy buen servicio se los recomiendo todo me a llegado 4 veces eh mandado y estoy por enviar mas gracias por estafeta son seguro

I am annoyed because I sent two boxes in the month of July, by the way, very expensive and apart from paying insurance for my new and used things, they took three weeks to arrive and what a disappointment that you pay for a service so that at the end of your boxes there will be steal your things and nothing stupid because new things are stolen it is not worth claiming because in the end they do not pay you anything terrible service and they are badly with the customers they trust. And they spend their money for shipments so that in the end other people keep your things, the truth is not worth it 😡

Excellent service. Excellent customer service

I put 5 stars 3 years ago when Estafeta opened here in Everett and I recommended a lot to my friends, a year ago they started stealing things from my boxes, once I told a girl who weighs the boxes and closes them that I hope this time I wont steal things and she closed the box and told me with bos Baja that things are stolen here in this office and not at the border, I was shocked, I did not say anything for her safety because I think she discovered something, so I went to look for her on the third day to talk to her but she no longer worked there. It makes me very angry because there are many humble people who work so hard to send something to their relatives and they dont know how to defend themselves, I will do everything possible to help and I will collect signatures.

Well, first time I go. Well

El personal son amables el único problema que tarda mucho para salga el producto a su destino

Good service

Excellent service

Thanks a lot. my box arrived just as I sent it. Thank you for your service and your kindness to the people who work at the post office. Blessings ... I recommend sending by ESTAFETA

A SHAME. MY FRIEND SENT A PALLET AND IT WAS STOLEN. WHEN HE ARRIVED IN MEXICO (Cuernavaca) the family found themselves with nothing inside the boxes. Estafeta Everetts owner and employee did not pay him damages. Even when they charge you a percentage, if this happens (insurance). There are several victims. DO NOT SEND FOR ESTAFETA EVERETT

Very good service, and safe deliveries, and their employees are very friendly and miss, dove, very good person.

Im leaving this place, I was attended by a lady from the desk to the bottom and the only thing I can say is that it is evident that she does not know how to treat her clients. Ms. very rude and scratch professional! For your simple attentions I can say that I will not return to that place and I will not recommend it, EVER. His job is to answer your questions as a customer and be gracious, which neither of them did. They must improve their employees, URGENT!

PLEASE DO NOT SEND BY SCAM BECAUSE THEY WILL STOLE YOU. THE BOXES ARRIVE INCOMPLETE, EVEN WHEN I PAID INSURANCE IN CASE ANYTHING HAPPENED. NOBODY IS RESPONSIBLE. I HAD TO PUT A LAWYER. LOTS OF MATERIAL LOSS. SCAM EVERETT A ROBBERY.

Their Service is not good, they took me 2 computers and new things and they sent another two computers again and they told me that they were returned because they cannot keep them long in the place they arrived if they do not even bother to call people and let them know what Your Shipping Is There. Your tracking app doesnt work now. Pay $ 50 for Oreos to resend them. I hope that at least they arrive if not. This is a robbery in this way they are becoming millionaires.

I sent three boxes and first two arrived and they arrived open, they stole everything of value, then the third arrived and also arrived open, so they steal there and the customer service does not help

Very good customer service, I have been sending parcels through Estafeta for 1 year and I really love it, apart from always there promotions. And good prices, I recommend them.

Very bad experience. My boxes arrived with half my personal things. They stole the new ones and left everything old. The company never took care of the theft, even though I bought insurers. This is a fraud

My agent kindly helped me with my parcel registration. Helping me to make everything easy and fast.Excellent service to all staff

Excellent service because the miss checked the size of my box thank you very muchSandra Reyes

They do not work, they are a robbery, the packages do not arrive, never send out there

Very bad expectancy send a full box half arrived 😡 the curious thing that I send 40 pairs of shoes like 12 used and the other new and brand arrived the used ones and the new ones, not that impudence half a box should not send because we paid is not a favor. so that they compose the person who steals. we paid them to steal from usin. its not fair. 😡😡😡😡

Very good service

Very good service

I had never had a girl as attentive and kind as the one who attended me today, she offered to lower the box of my car because I was carrying my baby in my arms, the prices of the super accessible boxes more in offers :)

I like to send things here because of her I have sent and it is safe and what I like when things are brought to the door of the house

Excellent customer service and good prices, they continually have very good promotions

If my boxes have arrived well

My experience was awful, I sent 2 boxes, one arrived well but in the other they made fun of me, they took out the things I sent and threw pure trash half courage because more reports I do will not return my things to me.And if they dont fix their system and their staff, they will gradually lose customers

I have been sending my things for 2 years And they have always arrived and on time AND they have treated me very well

Very good service, very friendly and always safe 🙂

Very bad service they open the boxes and they steal things

Very friendly excellent person who assisted me

My shipments had arrived complete and very fast !! but unfortunately in my last shipment they opened one of my boxes, they kept all the new things and only left what was used😡

Very bad service, very bad experience, I recommend that if someone has problems or is tired, they better stay at home, so that they can go to work like this and give a bad service, one pays for one ... they cut off at 6pm but they tell me What do you have to be at 5:30? And if you do not mares at that time they do not attend you ??? Then you better change your schedule !! ??? So bad costumer service 😡

Very good service very friendly customer service shipments arrive on time

Excellent service, they deliver on time super attentive and friendly😇😇❤️❤️

Bad bad the staff does not bring face masks or gloves they are reaching into all the boxes all sweat is disgusting that is unacceptable

I think that Its a good option. They give good service and good attention!

Good service really recommended😚😊😊👏👏👏

Mirian is very attentive and helpful, very good customer service !!!

They steal your merchandise !!! I made two shipments and they arrived incomplete, they opened the packages and only the new things were stolen. DO NOT SEND YOUR THINGS HERE !!!

Very friendly kent office and good service.

Excellent service and customer service I congratulate you

They were very nice, and all my questions were answered.

Everything arrived in perfect condition and everything was new, I did not miss anything at all

Very good service from your employees

The merchandise is stolen! I made two shipments to Colima in the month of November and they arrived incomplete, they opened the packages, they chose everything they could and with the big spoon .. We thought that Estafeta was a company it would be and with ethics ... nothing to see, they are some traces ...

Very kind, very kind

Very good service recommended one hundred percent secure your merchandise

Excellent service

Thank you my boxes arrived very well, very good service.

I have been waiting since September for an answer to be sent for a message I send. Of which it is already January and Nadia gives me an answer and whenever I call they tell me that I was in Laredo and I read that I sent her to Sinaloa and that I was not in Houston that because she dropped the label that they did not put it well that they were waiting for that the guy who helps them came because he was on vacation that they marked me came because the boy arrived and the box could never send it to me and after I sent it to Sinaloa with a lady that she very honestly returned because it was not her box and Well thats how he has been giving me long and playing with my time and the worst thing is that he never has an answer they always blame each other and the manager has never bothered to show me his face or do his job to solve what is happening, the funny thing is that the box with the most expensive things was lost and now that I have returned to call to see what happened, it only says that it has already been lost and that as I do not insure it, it will only reimburse me 100 dollars and from she who is very amab I actually see it as wanting to cover up, so he doesnt do his job well, he gives me two free boxes to send, they cant give me one and he has the audacity to want to rub me two more because thats how a robbery doesnt just pay 150 so that They would steal it from me but now they dont want to reimburse me for the cost of the box, what I was wearing, they just washed their hands and they dont even have the decency to face me. working there and still has the cynicism of asking you to tip so that your box goes well secure. Think long before sending with this company; I personally would not recommend it to anyone! 0/10 very bad service and zero honesty.

My first time good service

Good place to send your things to Mexico

Because I know how to work in Estafeta I would recommend it a thousand times, definitely the best option for its honesty and good customer service.

Excellent service and insurance.

All very well

Very good service!!

I recommend this package the second time I send things and everything has arrived as it was put in the boxes. My experience with the people who attend has been very good also always very cordial and kind thank you very much.

A good service is this company

A theft!!The worst parcel service there is, the boxes arrive halfway, they choose all the new things and they steal them ... and if you speak to make your report they only tell you that they cannot do anything! Never send your boxes through this parcel ...

Safe and efficient.The best way to send things to Mexico to my loved ones.THEY ALWAYS ARRIVE PERFECTLY.Friendly and professional staff.

Terrible the manager at the time of following up on a claim from this branch and the parent company in Mexico to date after a year we have never resolved anything and the typical long staff, call that side, I do not know, when It happened, who attended the last thing we knew that workers in Mexico looted the content but there were no consequences much less Estafeta resolved something that is supposed to be a well coordinated company

Excellent service and very friendly people

THEY STOLE YOUR THINGS. Do not send your things here.

Very bad .. Things do not come complete .. I do not know if someone else happened to him but no longer boli to send on the beach xk they told me k there were things stolen 👎

Very good service. They made things complete and fast.

I think it is a good parcel service, I have sent shipments once and my packages arrived on time and complete ... I am going for the second shipment, same expectations .... good and friendly customer service ... I hope they continue like this .

Very bad cervicio. Do not send anything of special value to clothing brands or shoes. Things do not come. The insurance is to give laughter since you have to take pictures of the box before opening it but how to know if things are not inside without opening it? You have to call a number in Mexico and start a claim process that takes so long that its better to leave it that way. Definitely the service is not reliable and lacks credibility. This company is licensed to steal from people, so to speak!

Excellent parcel service. Very good experience with my shipments to the state of Guerrero, I recommend them !!!

Very kind and patient👍

My respect for Estafeta and its employees. The best service of many that I have used in the last 10 years here in the U.S. I really recommend it to all who want to share their blessings with their loved ones in Mexico. Fierro by the 300 with the post office. There are just left !!!

Moya good service

I have very bad experience, since two times they have stolen me in the country of Mexico, by personnel of the same company, but they never solved anything to me, they only alleged that it makes the insurance effective, in true of the insurance it is another robbery, because the package is paid for and the money paid, since the package must have security and return to the equivalent, that is the guarantee of good work, because it does not have to be lost, but there are thieves among its employees, always things will be lost, without the company being held responsible, ...

I recommend EXTAFETA for its excellent service and safety, my friend Laura González, I recommend them and for the beautiful little devil

They steal and the boxes arrive unfinished but apart you lose the boxes RATEROS

It is a safe place to make shipments to Mexico, your staff give you a very personalized and special attention .. I was very satisfied with your services and I recommend it to all who send packages to Mexico

Great service, they are very friendly and efficient.

Excellent customer service. Mia shipments have arrived very well and in the time frame they gave me.

I highly recommend the package very good attention and my package arrived and in a very good time thanks

I inform them that they robbed me, I sent underwear and others but the boxes were opened, who wanted to steal underwear and creams? Ignorant people who with the position they are given turn into rats 🐀, to God Estafeta and good luck 😡😡😡😡😡👎👎👎👎👎

They have the special today of 10% the service is friendly and fast and professional