We have lived here for slightly over a year now. We renewed our lease because we thought the apartments were very nice and well sized for the price. However, recently we have come to regret renewing the lease. Our AC went out in the middle of August and our apartment routinely gets up to and above 85 degrees. Maintenance and the HVAC techs have been out to resolve the issue at least 6 times and every time we are told the issue is resolved and won’t happen again. First the fan was broken so they replaced it, then it had to be charged all the way and that would fix it. They are currently on their way for their 7th visit (at least) to my apartment and I’m excited to find out what the new reason is. When I told the leasing office it was unreasonable to pay full priced rent for a unit that’s 85 degrees every day they said they would “check with their manager but due to fair housing they likely can’t offer us anything.” They also said that they have no obligation to make it up to us and that their priority is to fix it permanently the first time. Well this is now the 7th time and it isn’t fixed. Don’t get me wrong the maintenance team is super friendly but having them constantly here fixing the same issue when I work from home and my girlfriend is in online classes can be extremely distracting. Not to mention having us and our dog sitting around in an 85 degree apartment isn’t exactly fun.

I signed a 9 month lease I like it here my 9 month is up and I decided to stay the apartments are beautiful

I moved my parents here from NY and people have been very easy to deal with. Brittany answers emails quickly and efficiently and is extremely pleasant, too! We have gotten help (from her and others) with keys, access, and all our questions answered. Work done in the place (e.g. adding a shower bar) was efficient and friendly. It has been about 6 weeks since move-in and things are going very well.

Couldnt find leasing office. When we found the Crescent info office it was closed with no directions or number to get ahold of a available receptionist. When we called the number on here they wanted to give us a different number. At this point we wasted 45 minutes running around for nothing. Wouldnt recommend. Management should have a better way to communicate with potential occupants.