Ive had a frustrating experience with this company. Theyve had to order parts because our unit is old, or there are supply chain issues, neither of which is their fault, however their communication has been terrible. I have to call to get updates and leave messages and dont get a call back. Apparently they didnt diagnose the problem correctly the first time so now were waiting on another part which may take up to 5 more days to arrive. The tech was also less than friendly when I asked questions about progress or tried to understand the work they were doing. I realize theres things they cant control, but customer service they can and with that I am not impressed.

The team at Superior has been responsive and an all around good company to work with. For sure a value ad to our trade base.

I have a new Brakes Plus in Erie Colorado and the heating and air-conditioning system was installed by Superior heating and air-conditioning everything was installed Looks and works in perfect condition. After opening one week later had a problem with the heater kicking on call Superior John From Superior heating and air-conditioning was here within two hours and had the problem repaired . it was in a computer board that the manufacturer had installed In the unit It was a new system so it was under warranty no hassles on the repair. The owner of Superior heating and air-conditioning Robert came out the very next day and made sure we were satisfied and everything was up and working.

Extremely rude drivers. Im sure you can look up the gps on their vans. On Colorado and Florida today at around 415, a black haired man in one of your work Vans almost caused an accident while on his phone. He then laid on the horn until the older woman who clearly had the right of way panicked and moved. Very unprofessional. Your Vans are mobile advertisements and that guy just let everyone on that extremely busy road at rush hour let everyone know that you guys hire workers that clearly dont care. I wouldnt let these guys do any work for me.

Great customer service from the moment my phone call was answered. Skilled technicians made the experience of replacing my furnace and installing a new AC unit easy and simple for me. The job was done in a timely fashion and the price was fair ... Excellent job!

Working with Superior Heating and Air over the last 9 years has been a pleasure.Gretchen has always been responsive and accommodating to our group of customers.Their HVAC technicians are knowledgeable and easy to work with.I would recommend Superior to all our customers.

We have been working with Superior Heating and Air for close to ten years now, and we have never been disappointed in their service or their work. They have covered all sorts of issues for us, both at our home and at our business, and they always show up quickly, get the job done right, and are great to work with.

Superior Heating and Air has provided fast, professional, and exceptionally priced HVAC services for me on multiple properties. The first job they did for me was a repair on New Years Day 2012 and since that time they have been the only HVAC company that I have used to repair or replace furnaces, air conditioners, and combination units.

Quick response time and great service! Technician was very knowledgeable and explained repair to be done.

Great company to work with always on time and great costumer service.

Bill was a very nice man. Job well done.

Great Ownership! Great Team! Highly FAVORED.

During a heat wave, put in a repair request for my A/C with American Home Shield around 8pm, and it was sent to these guys. Superior called the next morning around 8am, and an awesome technician showed up that afternoon.Our old A/C unit ended up needing several leaks fixed as well as about 6 pounds of R22. After doing my research, I braced myself for $100-$200 per pound of R22, as AHS would only cover $10 per pound. To my delight, Superior only charged $35 per pound, and the A/C unit is back to running like new.All through the process, Superior (mostly) kept up constant communication, and the technician was transparent about what he thought was wrong and about how much it would cost to fix.If my A/C unit ever needs fixed again, I hope its sent to these guys again.Only got 1 star docked because they told me they repair guy would come back on Monday, and he came back on Tuesday. I was lucky enough that I could work from home both days, but I wouldve been mad if I had asked off work.

Scheduled with my home warranty company. After days we were not on their schedule. Called back to get on schedule, finally got added and then they did not show for two appointments. I called and asked why and was told if I felt I needed to find another company that was ok. Very disorganized and unprofessional company

This company no longer does residential. Please remove that part of your website . I did get a referral for another company.

Did good work