Chad was on time, time efficient, and super helpful. I appreciate the responsiveness and care given to our toilet. Thank you!
Dan came on the weekend to install a new garbage disposal. He was very helpful and informative. He definitely went above and beyond! I became a Time Saver Member and I like the monthly charge to be a member (rather than annual) and all of the benefits that are included. I look forward to working with Dan and Time Plumbing again.
The good - everything worked.This is the second time we have used Time Plumbing, Heating & Electric. This time was for a faulty float valve in a Kohler tub fixture. The first time was for a house pressure regulator. The pressure regulator installed was $676, and I didnt think that much about it because it was part of the mainline. Took an hour or so to install. This last time, was less than a half hour of work, probably took an hour to get the part on Pecos. This time I actually knew what was wrong, and had the part identified. Amazon has it for $35, not sure what they ended up paying for it locally. The technician starts by telling me how expensive these parts are, I point out that I am looking at it on Amazon and what the price is, he bows out of the conversation and says it is what it is, we work off of a book. I end up talking to the owner, and he tells me how it is all a liability thing. Okay, fine. Final cost $686. Wow. So afterwards it got me thinking about the first time they were there. I look up how much a pressure regulator is, it seems to be around $150 AND they had the part in the truck. Fooled twice, never again.Also, to top it off. I wasnt at the location, but my sister-in-law was there and the technician totally dismissed what she was saying because she was a woman. This was pointed out in another post too.Wrote this review in December 2020 on another site. Adding to Google today.
Joel was amazing! He went above and beyond not only to do some routine maintenance but also in helping us get exactly the right hardware when we replaced our kitchen faucet. His customer service is hard to beat! Would recommend him to anyone looking for plumbing services.
I dont write reviews because, honestly, Im lazy. But I needed to this time because Anthony at Time has been to my house multiple times to fix a stubborn sewer ejector. Hes phenomenal and wont stop until he fixes the problem. He always calls when hes on his way and the level of professionalism is top notch. Its techs like Anthony that keep us using Time again and again. Thank you!
The tech showed up on time. Looked at my boiler for 5 minutes and then walked off the job stating that he had no expertise to work on my heating system (a simple boiler system). The tech never called Time ask to send someone who was able to work on boilers and just left. Time had been informed as to the exact condition of the heating need including boiler system. I had no heat in the house having waiting half a day for assistance, the tech just walked away! Having to try to call some other company to get assistance and repair and restore heat while snowing outside. Not what I call customer service or even desire to assist in a meaningful way. UGH!
We love Time plumbing. They are our go to for all services within their tool belt. They are open 7 days a week, which has saved us many of times-no extra fee for weekend care, and scheduling is seamless. The service techs are professional, prompt, and experts at their trade. From plumbing, to water heater to HVAC, Time has fixed, repaired and got us back up and running perfectly in no time. (They even came on New Years day or the day after to get us a new hot water heater-we are so grateful.)Price may be a tad more than others, but worth every cent. You can trust the service, these guys care!A special thanks and appreciation to Justin J and Wesley. Helpful, enjoyable, quick and provided great care to our old pipes. Thank you to Justin and Wesley, and thank you Time Plumbing.
Very professional and courteous. Explained what he was doing and why. Finally a good experience with a plumber. Anthony was excellent.
I wanted to let you know how pleased I have been with the work of your tech, Justin. He came out last week to look at our leaking sprinkler system, and figured out how to get it fixed...hopefully permanently. Almost every spring weve had to deal with leaks from frozen pipes! He had to come back on Sunday to do the work, as he had to cut into our sub-floor to get to the T in the water line that goes out to the sprinker back-flow valve. The T was in between the joists. Im not sure Im explaining this correctly, but it was a lot of work. He called me yesterday to say he completed the work. When I got home last night everything was back in place in our closet (where he had to work), and the area was very clean. He was also very personal, and explained things well. He also replaced the guts of one of our toilets to stop the leaking, and a copper pipe coming out of our water heater that had a pinhole leak. Kudos to Justin.Kudos to Justin!
Time plumbing is a very service oriented company. From the time I called to make an appointment to when the plumber left, I was treated professionally and friendly. When I made the appointment they asked all the right questions to determine which services I needed and the coast that would be associated with them. They scheduled a time which met my needs. Lyle, the plumber, called and said he could arrive earlier if that would work for me. He arrived at exactly the time he said he would and asked me to show him the problems I was having. He asked the questions needed to select the the proper equipment for the job. He was careful with the procedure and did not rush through it. He cleaned the line all the way to the city sewer and checked the water flow to make sure everything worked well. He was careful to clean the snake as he removed it so no sewage or water got on the floor. He mentioned other services that he could do or that I might want to have done in the future. He asked if I had any other plumbing needs and also asked how old my water heater as most people don’t think about that. He was not pushy about any of these services, just informative. The bill was exactly as quoted. I was very pleased with his service and the service of this company and would recommend them without reservation.
Tony did a super job! He identified the problem, had the parts readily available to fix the pipe, and went right to work. He completed the repair timely and in a professional manner. And actually we have more space in the area than we have ever had. Thank you, Tony, and thank you, Time Plumbing!!
Overall, we were very happy with with the service. We had a waste water ejection pump go out in our basement. We called in the morning to schedule an appointment, and someone came out within just 3 or 4 hours to fix the issue even though it wasnt an emergency which was great. The tech identified that the pump had gone bad and left to purchase a new one. He came back and installed the new pump and now the system is working perfectly! The pump he installed was $400. The bill was $2,200. He was there for about 3.5 hours including leaving to get the part and coming back. This means we paid over $500/hour in labor. Im not sure what a fair rate is for plumbing work like this to be honest, but that seemed very high. Overall we were very happy with the service and the work performed, it just seemed pricey.
Nathan provided excellent, professional service for my sprinkler system. He was on time, courteous and did a great job. He definitely provided me with the kind of experience I will tell my neighbors about. Highly recommend Time Plumbing, ask for Nathan he’ll do the job right!!
The company came out to give an estimate to fix it. They did a good job and fixed it pretty quick. I thought their flat rate estimate was high, but I dont have time to mess around with a lot of estimates taking up my time, so I accepted. The guys were nice and took proper precautions for the pandemic. If I had the time to shop around, I probably could have gotten the job done at half their price.
Had to install a new hot water tank. Very professional. Did a great job. Would definitely use and recommend to our friends and family.Thank you for the great service.
Would highly recommend to anyone. He was patient and accurately diagnosed our broken water line, explained how it happened, and provided alternative solutions at different price points. Job was performed to expectation and I feel like I learned something about the house and plumbing in general.All this, plus a very positive and friendly attitude. Nice to know I wont have to look for any other plumbers as long as hes in business!
If I could give you a rating less than 1 star I would. Your tech took nearly an hour mostly on the phone with a supervisor to finally come up with a super over inflated quote of more than $3300 (Lowes/Home Depot: $600 for equipment/ $750 installation) for a common water heater replacement. My wife was home at the time & is convinced this was an attempt to overcharge a unsuspecting African American women...
Very pleased with the work that was done. My technician was very honest and upfront and was able to fix the issue in a timely manner. I will definitely use them for future jobs.
Weve used Time Plumbing a few times and they are always responsive, courteous and do a great job. Todays technician, Tony, was no exception. Great work!
We had a great experience with Time Plumbing, Heating and Electric. Our boiler service technician Greg T. was kind, courteous and professional. He was incredibly informative and when the part needed to repair our boiler was not available on the weekend, he found it for us first thing Monday morning. We would definitely recommend Greg and Time Plumbing, Heating and Electric for any boiler service/repair needs!
I can say enough about the team at Plumbing and Heating. professional and reasonable to deal with over the phone and plumbers that he sent, Jay and Paulie were prompt, skillful, personable and exhibited an excellent work ethic. I they are running a very straight up operation. No nonsense, no hassle, just good business. I will use another plumbing service again.
Per Public Law 94-344, the use of American flags for advertising, as well as the flying of tattered American flags is unlawful. The large American flag flown at the premises of this business is visibly tattered and appears in the company’s advertisements. The flag flown on site should be retired, replaced and omitted in further advertisements.
My mainline backed up 3/21, I called Time Plumbing, Heating & Electric at 11 Monday morning 3/22. Justin J showed up on time at 1:00 that afternoon. It took him all of 15 minutes to clear (roots) and restore drainage.I appreciated his promptness, and efficiency. I would like to give him a 5 star rating.Thanks againDavid Pettingill
I stayed at the hotel for three nights everything was clean and safe! The housekeeper did an excellent job! The staff at the front desk was very helpful and friendly! Easy check in and check out! I had a great experience there, good location. I highly recommend this place
I had an old water heater replaced with a Bradford White 40 gallon water heater with an expansion tank. Anthony was the installer for Time Inc. He was on time, knowledgeable and professional. I had a somewhat unusual set up, but Anthony was able to come up with creative solutions to complete the work. I will certainly use Time Plumbing and Heating again.
Great experience. Tony was on time, up front and honest, polite and respectful of me and my house. He worked fast and efficiently and I had the outcome I expected. Thank you Tony and Time Plumbing.
Nate Fisher is very knowledgeable And very skillful in the performance of his work. He has a very nice personality and easy to be around. I would refer him to my friends and family.
I am posting this on behalf of my mother in law Ruthann who was very anxious about replacing her boiler and hot water heater.After over a year of not having a dependable hot water heating system, Time Plumbing and Heating showed up Monday and put in a new instant hot water heater boiler that is 1/4 the size of the Munchkin system that had been in place for over 20 years. The people that worked so diligently were very thorough and personable!!! Brad, the owner, stopped by several times to check things out. I felt so much confidence in what was happening in my laundry room!!!! Thank you so much. It is a great feeling to have a competent company to call when needed.
Time Plumbing & Heating really came through for me. My 33-year-old unmaintained furnace finally gave up the ghost. Time sent Mike L. the next day. He was very knowledgeable and we settled on a reasonable option. Mike came on the appointed day and finished the job with great alacrity. The furnace is as good as advertised. Very satisfied all the way around.
I wish to acknowledge David Anderson and Justin John. David has been to my home numerous times for repairs. He is knowledgeable, professional, and always helpful. I have come to rely on his expertise.Justin repaired my heating system yesterday after he and David assessed the problem. He to was the best. He went the extra mile to ensure I had a working system before departing.I have been and will continue to be a customer of Time.
Justin arrived within a few hours of calling on a Sunday. He explained the issue and gave us several options. One of those options was something we could do ourselves. We followed his suggestion and got the problem fixed without spending more than the service fee, which was also reasonable. Well probably need to replace the part in question eventually, and will definitely call Time Plumbing again.
Made an appointment and was never told it would be a 4 hr window for service.I took a 1/2 day off work and drove to the property all for nothing.Not to mention this company charges just to show up and perform NO service.Do yourself a favor and find another provider.EDIT: Brad — saying we have an opening between 1-5pm DOES NOT indicate a window of showing up whenever your company feels like it. To me, that sounds like you a time could be scheduled anytime during that window.Send the recordings over to me. I’d love to hear them as well. If I was “clearly” told this, I’ll remove.EDIT 2: Brad did send over the recordings — and was quite polite when we spoke. Though in the recordings there is no mention of a “window” where I’d have to wait for 4 hrs for someone to show up as mentioned in his response below. I’m fine with the recording of our initial call posted for transparency. No need for the second to be posted as I know how frustrated I was at the time. I stand by the review posted and based on the recordings that Brad provided.
Worked with Tony Jones, he was great! This is the second time that I have used this company, quality work every time. Definitely recommend
Justin was excellent. He was prompt, knowledgeable, pleasant and he fixed The problem quickly. I would highly recommend Time plumbing for your plumbing needs.
Technician was very friendly and knowledgeable. He helped my 95 year old neighbor replace his very old panel and was courteous and amiable and even allowed him to show off his armed service patches and pictures. Company provided a Veteran discount and price was reasonable.
I have had Wesley out twice and Nate out once. Both were absolutely brilliant. Nate installed 4 brand new toilets, installed a vanity AND the faucet. He absolutely killed it. Was super happy to chat throughout the day with us, skipped lunch so he could work to get the jobs done and save me money. Wesley was my first experience with Time Plumbing and Heating. I called short notice around 3. He was on his way home in Castle Rock and stopped by my house around 3:30. Was at my place until 7:30 helping me repair the water line to the fridge, giving me advice on what type of toilets are best and even helped me rip out the original vanity and 2 toilets that’s Nate eventually came and replaced. Wesley also came and installed a new garbage disposal along with new plumbing from a new sink I had installed. Helped me cap off two unused water lines, I mean the list just keeps doing. If you have any plumbing needs whatsoever, Wesley or Nate are the fellas to call. They are CLEAN, respectful (wore their masks the ENTIRE time) and do just all around spectacular work. I can thank these guys enough for helping me out and tackling these projects for me. I will be using them for seriously the rest of my life. So good. Thanks!
Timely response. Professional. Used them before and will again as needed.
I had MAJOR repairs needed. They worked with me to get the job done. Excellent customer service, pricing but especially the price.
Robert was great! He had our problems diagnosed and repaired in a very timely manner. Time Plumbers had good communication, available and capable plumbers, and fair pricing. Will definitely call on them again for future plumbing needs.
We had Justin come out to check a potential issue and fix our kitchen faucet. He was quick, professional, kind and did great work. 10/10 recommend
Tony J came out to my house quickly and resolved my plumbing issue efficiently. I’m very happy with the service!
Tony did an excellent job of replacing our sump pump. He was on time and great to work with.
Tony was very knowledgeable, on time and very courteous. I will definitely be using this agency again, and specifically requesting Tony
Nathan did an excellent job fixing my wobbly toilet with a rotten ring and went above & beyond what was asked of him. Very professional and explained everything well. Recommend.
I had to have part of the main sewer line replaced which required some excavation in the basement as well as major excavation outside the home.Both the owner whose name is Brad A. and the Senior technician whose name is Wesley J. are absolutely wonderfully kind, helpful, considerate, and totally knowledgeable AND willing to go above and beyond to get the job done. The workers knew what they were doing and little or no supervision was required. Everyone is very conscientious and they all take pride in their work. The job was completed in one day and when the workers pulled out it was difficult to see that any work had been done outside because they very carefully replaced the rose bushes and the landscape stone work. The inside was cleaned up, leaving almost no trace (other than the cement patch). I would trust and recommend this company any time and to any one without reservation.Gina C.
Ken Mulac of Time Plumbing Heating did an awesome job with a boiler replacement for me. The project required dismantling and removal of every bit of my 100 year old cast iron boiler up a steep narrow basement stairway, then carefully building a brand new unit. Ken was great. He arrived on time with a smile and got right to work. I appreciated his professionalism. He showed attention to detail and made sure the new boiler was working perfectly. He assured me of his availability for any questions when I start my heat this fall. At the end of the job before leaving, he thoroughly cleaned the whole work area without me having to ask him. I trusted him and his obvious work ethic. He even took time to fix an issue with my kitchen sink while he was there. I was extremely pleased with Ken as well as David A., Justin and Chad. I’m glad I made the decision to use Time and would definitely recommend Ken Mulac to my friends.
Brandon was able to troubleshoot and fix our electrical issue quickly. Prompt and friendly service!!
Tony was very timely and professional! Very good business! Thanks again....
I was looking to schedule a consultation for a leaky water heater and shared that we were currently in the process of getting quotes from different companies, and as soon as the receptionist learned that he got really rude and became more difficult to speak with. I ended up canceling our consultation with them all together. Definitely did not get the vibe that they are a customer-first company. Not to mention it’s OVER $100 for a CONSULTATION. I’d do your due diligence and find other options before working with this company.
Worked with Chad to replace the sewer line at my rental home. He’s great and offered me the best price. He’s now my go to for all my plumbing needs
Chad came out and promptly found a clogged pipe which was causing a back up. He confirmed ( running a camera through the line) that I did not have a broken pipe which saved me the cost of ripping up concrete. He was professional, kind, and efficient! Thanks Chad!!
Time plumbing is a great company to work with. They were unable to solve my problem and missed something while diagnosing the issue.They made it right though! not many companies put customer service first these days and the owner Brad Apple was very helpful! Would recommend.
Robert was great! We saved up five projects and kept him busy all day - repair/ rebuild shower, cap off unused utility sink, install sink/ washtub in laundry, install garbage disposal, repair whole-house water filtration system. Robert called ahead of time as expected, arrived on time. He was polite and respectful of our home, kept his work areas clean and repaired everything as agreed. He provided an upfront estimate so there were no surprises. Highly satisfied, will use him again when the next thing breaks. Thanks, Robert!
I tried to use this business in an urgent situation where a flooring contractor damaged a brand new gas line. After poor communication about arrival time and availability, Joel finally arrived. After inspection he proceeded to tell me the brand new work that was done (less than a week before by a licensed plumber) was not up to code. When said plumber was called and questioned (all of this on a freezing and snowy Sunday morning) he stated that is not the code for that specific connection. At that time, Joel became angry. He produced a few other things about Floor hole sizes also not being up to code, in a very petulant and argumentative manner. (reminding me of questioning the assumptions of my teen child). To spite all of this, was agreeing to do the work anyway, as I had no choice since I had a gas leak, on a Sunday morning when its 19 degrees out. I tell my usual plumber Thanks anyway, Ill just have to pay it since I dont have a choice. When I return to the kitchen Joel tells me there are more fees bringing my total even higher. Still planning to pay, I said thats fine, but Ill want to see an itemized list of what youre planning to do and the costs so I can have it inspected later. I turn to grab my reading glasses, and Joel starts shouting that hes not doing the job. He. refuses to work with me and I can just call my normal guy on Monday. And he storms out, leaving myself and my child in a home with leaking gas. When I ask as hs leaving, about the dangerous leak he says, to call excel and have them shut it off or he can shut off the whole house. (Including my furnace, on a 19 degree day) Thanks Joel! When I called to speak with a supervisor the woman answering the phone refused to get one, stating there are no weekend supervisors, then proceeded to tell me I need permits I have not pulled, (which Joel wasnt pulling either) and starts dressing me down for demanding an adult and a professional to speak with. So here I sit, waiting on ANOTHER company, who can give itemized and legible work orders to back up their installations (and Im sure still charge an arm and a leg) hopefully they operate with more integrity than these guys. I will be reporting this company to DORA and any other agency I can find. Asking for information on assumed codes and a clearly written itemized receipt is normal business.Brief update: Apparently the lovely receptionist called excel energy giving her name as mine so they could come shut my gas off. While excel was here I asked the inspector if the areas Joel claimed were not up to code were indeed in need up update. He said everything appeared to be up to code to him and he saw no issue. I was able to get another service here shortly after so while we are safe, this company is obviously predatory. They will come in your time of need, and tell you things are not up to code to charge you extra for repairs.
Im impressed with Justins customer service and knowledge. Will use him again.
I was told by the electrician that I needed to replace a control board. It cost me $180 for the diagnostic, and I bought the part separately for $80. I called Time to ask for help with the install, and the supervisor told me they cant do anything further because suddenly its outside their scope of work.Separately, I asked Time to come out and repair a hot water boiler system, which is still under their warranty. They said that due to understaffing, they wouldnt be able to schedule anything for at least 4 weeks. Therefore, I had to call another company to do some repair work, which was unnecessarily expensive.Extremely frustrating since Ive used Time at least 8x in the last 3.5 years, and the last 2 experiences are subpar. Management - please learn how to prioritize your existing customers and honor your previous work.
Justin J. took care of me and my tenant. I live out of state and Justin took care of the place as if it were his own. He made calls to the energy company, worked with them to figure out was was wrong and relayed all info to me. I hired 3 other companies that all failed. Justin was the only one able to do it. Thank you Justin!!!
If youre looking for some help with your plumbing, I cant recommend Time enough! Nathan and Kodey came over to help with a clogged drain in my kitchen. The arrived early (and called beforehand to make sure that was ok), were extremely professional, and did a fantastic job. It has been about a month since they fixed the sink and its still working better than when I moved in. The cost was also very reasonable so no complaints here.
The tech was able to quickly diagnose the problem (a bad capacitor in my AC unit). Took him about 8 minutes. (That alone cost me $131.00.) He quoted me about $500 to change the part. I found out the part costs $15 - 20 and this job would take roughly 15 minutes to complete. $500?!?!?!?! I bought the part on Amazon and changed it myself. I still had to pay $131.00 for him to show up and point out the problem. The thing is, if he could have just done the job for a reasonable price, TIME would be my go-to for all Plumbing and HVAC needs. Now, Ill just never call them again or recommend them. I do want to be clear that the tech was a really nice guy, and did help me decide if it was worth fixing it or if I should replace the unit. He was straight up and told me that I should go with another company to replace because they wouldnt have AC units for up to 12 weeks. And at $500 it probably wasnt worth it to fix it. But had he just charged me an extra $50 on top of the $131, maybe it would have been worth it. This is not his fault. He works for a company that has flat rate pricing which is clearly inflated. Id love for someone to justify $500 for a $20 part and 15 minutes labor.
They arrived the same day I called in an issue! Nate and team were super friendly, efficient and even showed us how to maintain/fix any issues we may have in the future. Highly recommend calling them for any plumbing or home problems!
Wonderful very helpful,patient,.fixed bad problem easily. Courteous, wore mask,
Justin John did a wonderful job fixing our sink today. He was quick, on time, polite, and professional. I would highly recommend him to anyone.
Have used TIME now for several years and remain very pleased with them.
We couldnt figure out why we had a leak on the outside of our house that unfortunately spread into our basement. Justin J. walked spotted our problem within 15 minutes and fixed our problem (a loose fitting) in less time than we could have hoped. He also gave us a few tips on how to remediate and what to watch out for. We are thrilled by his help and so relieved to have this vexing problem fixed. Thank you!Also wore a mask and we felt totally safe.
I called Time to fix my heating after one of their competitors left me without heat for over a week. They were able to get Justin Jahn out to my house the next day. Not only did he fix the heat, he went above and beyond to explain to me how all of the pipes and parts to to the boiler work and what I should expect if something doesnt work in the future. He explained the quote thoroughly and also mentioned what they would recommend fixing in the future, which I appreciate! I got a great lesson on an important piece of my house and heating fixed! Justin J. was quick and super knowledgeable. I would highly recommend him and Time Plumbing, Heating & Electric.
Great! Chad was awesome! Great quality work. Will use again!
Nate Fisher was the specialist who came by today from 303 Plumbing and i am VERY pleased! He was so friendly, on-time, cleaned up perfectly, got my sink working again, and most importantly gave my old doggy some pets. 10/10 recommend and if you can, ask for NATE FISHER!
Anthony was the specialist that came out to clear our badly clogged drain in the basement. He was amazing! Very thorough and paid attention to detail to make sure we were up and running! He explained everything, which I’m so grateful for as a first time homeowner. I called to make an appointment and they were able to come out the same day! Also, very reasonable.
Justin was very profeshional and helpful. Thanks You
They were responsive and were able to get to our house to fix the problem quickly. If there are any issues with their work, they are available to help you solve them, and will stand by their work. Thank you for the great work.
Justin J. provided exceptional service. He was able to fix our problem and provide guidance on how to troubleshoot in the future. His level of professionalism and expertise resulted in us referring our neighbors on a separate job.
On a day forecast to be 99 degrees, we woke up with a broken air conditioner. I expected the worst from our 30 year old unit. A phone call at 9:30 resulted in a technician at our house by 1:00 and functioning air conditioning by 2:00. The price was reasonable and Jeff showed great patience and professionalism while our 9 month old Husky insisted on helping him.
Quality of work was good and the employee was respectable, clean and polite. However, the price of the service I think is far too expensive. They will not provide pricing over the phone even if you know exactly what needs to be charge. To pay $420 to change out a water valve is ridiculous. Its about 30-45 min max of labor. Granted there are a few parts but at that rate, youre paying the same rate as a lawyer!!! I wont use them again.
In the midst of these crazy times, Time Plumbing came out and fixed my emergency plumbing issue. Nate was knowledgeable, friendly, and did good work. He went above and beyond, and that extra consideration will make me a repeat customer. Price was right, I was charged what I was quoted, and there was no pressure. I actually ended up adding a service because I was treated so well.
Was able to get service setup right away. Chads electric work was professional and he used quality materials, I was impressed with both his work and attitude. Hope to try them for other services and add to review.
We just had our evap cooler winterized by Chad for probably the 4th year in a row, and Im reminded why I call Time every year. Chad is super professional, quick yet thorough in his work, and is always conscious of my budget if he recommends future work. He remembers my hvac systems and their idiosyncrasies from year to year, and I have the utmost confidence in his care of them. Also, today he came inside our business wearing a mask without me having to ask as Ive had to do with other repair/service professionals this season. I highly recommend Time.
Ken quickly assessed our plumbing problems and recommended some cost-effective solutions that saved us over $250. Our outdoor faucets now work without leaking and our bathroom under-sink shut-off valves work flawlessly.
Had them replace my old water heater. They gave me a great price, much lower than several other quotes I received. The customer service was high quality. The tech communicated everything he did, and did his best to make sure we we weren’t without water for very long. I’d definitely recommend this company!
I am so impressed with the responsiveness, quality and value of Time. I will use this company in the future. Each employee with whom I had contact was responsive to my questions in a timely and thorough manner. Thank you time plumbing!!
Called around 8 in the morning on a Wednesday, and Nathan came out that day around 2. He was a likeable guy and competent plumber. Fixed our drain problem and happily answered all of my questions based on his years of experience. Left the place clean, and cost was reasonable. Thanks Nathan!
Time plumbing was great. They were able to resolve my problems promptly. Thank you
I was thinking of the worst things that could be happening with my plumbing,but it turned out to be a simple fix. Another company less honest could have taken my issues to other levels and I know I could have been taken advantage of .That is why we use Time Plumbing always!!Anthony has been our Tech of choice.He is always honest and professional.Thanks for always treating us honestly and professionally.Mark and CindyExposition Dr. Aurora, Colorado.
Chad with Time was extremely helpful. We were first impressed by how quickly they were able to come to our house. We had called three other electricians and all had said it would be over a week until they could make it over since it wasnt an emergency. I called Time and they set us up with an appointment for the next day! When Chad showed up we were convinced that Time was the right company for us to use. He was very friendly and did a great job looking at the issues we needed fix. He also went above and beyond to make sure we were aware of other problems. Even though he found other problems he was not pushy about trying to get us to fix them at the same time, he just wanted to inform us so that we knew about potential problems that may need to be addressed. We were so impressed by his professional analysis and the fact that he wasnt just looking to add on more to our bill that we asked him to fix it at the same time. He was glad to do so and spent a lot of time working at our house to make sure everything was fixed correctly. Chad did all of this with a smile which just made the whole experience better. We will certainly use Time in the future and well also be sure to ask for Chad. We highly recommend you do the same!
Justin J was great! He was polite, explained the issues we were having, and fixed it in a timely manner!! Thanks Justin!
Justin John was very professional. He did a great job and I was satisfied. He was easy to do business with. I forgot to ask for a Senior discount!
First thing I will say, is Chad their electrician is awesome, he has done great work on my house on several jobs. So why the 1 star? Well, Chad came and gave me a quote to run electricity and gas to the detached garage I am in the process of building. He gave me a reasonable quote and we signed an agreement. He started the work the same day, then his boss came out his morning (I think his name was Bill or Bob), and told me it would be 3-4 thousand more for the job.I thought I had found a great company to work with for plumbing and electrical, and this was going to be the 3rd job they did for me. But this company clearly does not support or trust their employees, and I will not support them with my business. I hope Chad finds a better employer or goes to work for himself.
We called for a plumber on 12/8 and were told they were able to come out 12/9. We were given a time window of 3:30 - 7:00. My cell number was given to call when they were on their way to our house. I received a call at 3:10 pm and was unable to hear the message until 3:21. The message from Ken stated he is an hour out from my house and will be there about 4:00. When I returned Kens call he said that since I hadnt answered the call he was routed to another home.I also received another message from Bryan about 3:11 stating he was calling me to make sure he could go to our house, but since I did not answer the phone I would have to call and reschedule for tomorrow.I then call the main Time number and was told that since i didnt answer the phone, no one can come out. I had returned both service calls within 10 minutes, which should be acceptable since Ken would not even be at the house for over 30 minutes - from his original message.I was told pretty much too bad too sad, that if I didnt answer the phone, doesnt matter that I was teaching my class at this time; and that returning a call within 10 minutes doesnt count either; so, I am suppose to reschedule for tomorrow.If a technician was going to take 45 minutes to get to my house from the time a message was left, I returned the technicians message 10 minutes later; why in the world would I even think that my service is cancelled. This is ridiculous and very unprofessional way to put customers first.
About a month ago I lost power to 1/2 of my home. After reaching out to several electrical service companies I found Time and within days Chad C came out to the house to diagnose the issue. After a few hours Chad was fairly certain that I had a problem with the feed to the house. He explained it all very clearly and indicated that he would either have to run a new line, which included digging a new trench, or find the break and splice and repair. The first option is expensive and included tearing up the back deck and yard. The second option was not guaranteed but Chad was fairly confident that he could find and fix the break. Not only did Chad find and fix the issue but he did so the next day when he was to be off work. Within 48 hours I had power restored to all of the house including the much need A/C unit. Anyway I commend Chad for his professionalism and willingness to fix the issue on his day off. Not only did this save me over $1,500 but the repair was timely and skillfully done. I would recommend Time Plumbing and Electrical to anyone needing service. My repair was far from simple and yet Chad used his expertise and experience to get my power back on quickly. GREAT JOB, will use again if I have any plumbing or electrical issues. Thanks Time and thank you Chad.
This is the 2nd time Ken has helped fix our plumbing issues. Both times he was earlier than the window we were given and in/out within 30. Would definitely recommend. Great job. Thanks.
I want to thank Time Plumbing and Heating getting us into their schedule on short notice and getting a technician to our home before the big snow storm. Mike Byrne was our assigned technician and was outstanding. He was patient and thorough in diagnosing our problem. And stayed with our unit until the repairs were completed and everything we successfully working and we had heat again. Thank you so much Mike for such a diligent, exceptional and professional experience. You all and Mike rate 5 stars.
On time, very friendly and knowledgeable. Third time using this place and every experience is the same. Had Chad Cooper today and he was phenomenal. Would highly recommend.
Ken talked me through all the necessary repairs. He took time to show me why they were necessary and explained costs. I think he did a great job. I would use Time plumbing again for sure.
Ron and Nate were terrific. We asked them for a second opinion on what could have been a costly repair. They quickly identified the problem, which was (lucky for us) much more minor than the first opinion. They went the extra mile by crawling into our crawl space to test the first plumbers idea. 5 stars, give them a call.
Ron came out to help with a blocked sewer main; though we didnt get it cleared (ABSOLUTELY NOT HIS FAULT - NATURE OF THE BLOCK/BREAKAGE), he explained very clearly the nature of the issue (getting the scope out later today to confirm his suspicions), my options in dealing with it, and how to perform preventative maintenance in order to avoid issues down the road.Ill update this once we have a root cause (I hope not, but I think thats gonna turn out to be a pun), but until then, I CANT RECOMMEND RON HIGHLY ENOUGH!10/10 Will work with again.
We have had multiple great experiences with Time. We have had Wes and Joel come out to help us and both provided exceptional service. I felt like the prices have been fair and that we received quality work. I would definitely recommend Time and will continue to use them.
I called during a busy time, the Monday before Thanksgiving...a few other places said they couldnt get there before Wednesday, because of the expected bad weather. Time made it out that same Monday. Kudos for that! The technician was very nice, polite and cleared up the problem very quickly. He also gave me alot of pointers to address the problem. The only negative is that I was offered a product to clean out my pipes for $98. I bit the lead only to find out the same exact product is available for half the price on Amazon for half the price. The technician told me after I asked, that that product is only available through plumbing services.
Kudos to Robert for never giving up! He ran into problem after problem and faced each challenge with professionalism and a smile. I felt confident that he would get it fixed and he did. Excellent person to deal with and cant say enough good things about his customer service. Thanks you!
Nathan came to my house to fix and consult on some plumbing issues. He was very knowledgeable and told me what I should do concerning my faucets and shower. A dog-lover and a very personable man! I enjoyed meeting him.
Had a backup on a weekend. After calling several well known ( read top of the Google search companies who pay for ratings) I found a reference to Time. Whereas the other companies jacked me around and couldnt come until the next day or even Monday, Time promised me same day...and Anthony arrived early!. He is personable, efficient and quickly augmented the drain. I recommend this company highly ( and I am sure Ill need them again soon...the house is 50 yrs old). He didnt try and upsell. Thanks Anthony