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Logan AC & Heat Services
3601 Interchange Rd, Columbus, OH 43204, United States
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Logan AC & Heat Services

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Review №1

Our air conditioner was over 30 years only and needed to be replaced. Scott stopped by our home at a time that was convenient. He showed us several options that would benefit our needs. We were on a budget of course, with that in mind Scott helped us choose an affordable high efficiency unit and even included a filter that eliminates almost all of the dust particles to give us a less dusty home. There was never any pressure to buy or “tactics” like the price is only good today. I will look to Logan for any future hvac needs.

Ch
Review №2

Logan was prompt, courteous, and did a great job. They repaired our system to get us by and when the system needed replaced they did a fantastic job at a fair price. From the repair technician Derek, to the sales consultant Carl, to the install team of Rick’s, Willie, and Alex I couldn’t be happier and more confident in my decision.

Da
Review №3

I recently had our aging Air Conditioning unit replaced by Logan AC, and it was a totally exceptional experience. The Logan team was on time and were thoroughly professional and very courteous. They seemed to know exactly what they they were doing, and did it quickly and efficiently, plus they cleaned up everything completely when they were done. I was very impressed and will definitely use Logan again.

Ja
Review №4

Bobby Frye and Brendan H. installed a new furnace. They were great. Very knowledgeable and high quality work. 24 hours after determining my old furnace needed to be replaced, I had a brand new furnace. I would definitely recommend Logan Heating and Cooling.

Do
Review №5

Kyle and Blaine did a great work. They were very respectful of the fact we work from home too. Communication was good and they cleaned up so well, other than the new equipment, you wouldnt even know they were here. We are very happy with the install and our new equipment.

Jo
Review №6

Excellent service all the way around, from the sales / quote process through the installation service. Super responsive in getting the initial appointment set. Great communication in terms of scheduling and arrival. And the installers, Daniel Cheek and Hakim Robinson, worked as a great team to get the installation done right. They also kept me informed throughout the entire process and provided suggestions for getting the most of of my new system. I would highly recommend Logan Services!

De
Review №7

My experience with Logan was positive from start to finish. My install team Treneil,Chuck and Dustin called ahead the morning my furnace/ac was scheduled to let me know TOA and sent a picture ID as well. They arrived on time and explained the install procedure, confirmed details and answered all questions. They kept me updated during the install and were able to accommodate my request to relocate the ac unit to a much better location. They were efficient and professional throughout. Everything works so well thanks to a great team. Thank you Treneil, Chuck and Dustin. You made the process easy and my home is so comfortable. I highly recommend Logan heating and cooling.

Br
Review №8

Logan was very professional, courteous and knowledgeable. Scott was an excellent sales rep and both Skylar & Josh did a fantastic job on the install. Would definitely recommend Logan AC & Heat!

Ni
Review №9

Jeff M. was very nice and easy to talk to. He was very knowledgeable and helped us decide which system was best for our home. He was upfront and honest and answered all my questions/concerns.Matt O. was delightful and professional as he installed my new furnace and A/C. Very knowledgeable and helpful in answering all my questions and concerns.We are so happy we chose Logan Services. Our A/C died in the middle of July and they had a new one installed in no time! Great work!

Lo
Review №10

The tech, Josh, was great. He was courteous and professional. I had a question about how it was installed (5 years ago) and he was able to find out and get a resolution for me before he left. I will definitely use them in the future.

Je
Review №11

From start to finish, our experience was excellent. Our sales professional Ty was very thorough and well educated on all of the AC and Furnace models. No pushy sales tactics. He was responsive and courteous. The installation process was really great! Our installation reps were Tyler, Josh & Quintin. They were fast, quiet, knowledgeable, polite, thorough and best of all patient. We were walked through how to set up our new thermostat, all of our paperwork, and they were able to install our new lines seamlessly. Thank you to Tyler, Josh & Quintin for outstanding quality work and customer service!! 5-stars!!!

Pe
Review №12

Logan representatives came the day after we called to give us a quote. Since we considered it reasonable, we said yes, and had our new furnace,A/C and thermostat in just two days. Installation took only one day with minimal disturbance. The crew cleaned up well afterwards. Thanks to Treneil and Chuck! Great job!

Ma
Review №13

Treneil and Chuck were on time, very courteous, personable and professional. The quality of work they did on removing and installing a new AC/Furnace system was fantastic. I was impressed on how they paid attention to all little details on the installation of our new system. I would definitely use this company again

Br
Review №14

Bobby and Brendan did a great job installing a new Trane furnace and AC. Got everything up and running within the estimated time frame, cleaned up and explained how to use everything--couldnt be more satisfied.

Ch
Review №15

Derec came out and got us all set up with a quote. it was competitive with other estimates and they seemed like good people to work with. So we decided to have them do it. We needed to move up the install and they were able to oblige us in our request. Kyle Q. and Jared did my install yesterday. They were great. Very pleasant to work with and friendly. Install took roughly 8 hours from start to finish. Only way you could tell they were here was the gleaming brand new hard to stop, trane system and the cooler air. It was nearly 90 outside and by 8 pm only 2 hours after they left house was down to 72. Thanks guys! Highly recommend these honest guys. They seemed like good quality people that I would have as friends!

Ki
Review №16

The Logan team that I worked with were amazing from start to finish. James was my first impression of the company and he was very knowledgeable and personable. He presented options and explained everything to me regarding my situation and options. Today a new furnace and air conditioning unit was installed. Hunter and Josh were on-time, professional, knowledgable and patient in explaining the process and new equipment. Hunter is a great representative for the company and seems very passionate about doing a great job for the customer. I appreciate the customer service and getting to know Hunter an Josh today.

sh
Review №17

My installers Tyler and Quinton were very professional answered all of my questions, were on time, neat and orderly, let me know every step of the way what was going on..... I had such a positive experience. Id also like to give a shout out to Scott, the sales representative. He was incredibly knowledgeable answered all my questions and helped me find the best deal. I would highly recommend Logan AC and heating!

Ry
Review №18

I had a great experience with Logan. Called them to come look at my AC unit on a Wednesday. The guy who looked at my unit, Nathan D., was very well informed and gave us a lot of options with pros/cons of each and his own recommendations. Ultimately decided to replace the AC unit and furnace as both were 17+ years old and would benefit from a newer models efficiency. He made everything after that easy including financing with 0% for 5 years. The installation was set for the following Tuesday but they ended up being able to make it just two days later on Friday!The two installers, Travis R. And Ronnie D., did great work on installation. They were professional, courteous, and knowledgeable. They made sure I knew everything I needed to know before leaving and went above and beyond to make sure my system was set up correctly.Definitely recommend using Logan services and will use again.

Gr
Review №19

Hunter and Josh did a great job installing our new heat pump and air handler. It was an all day job removing our old system inside and out and replacing it, and they were so quiet and respectful going in and out of the house while we worked remotely. They gave helpful tips on how to keep the new system running well and explained how to use the thermostat with the app. Install job looks very clean and neat!

Ez
Review №20

Great sales rep with years of previous installation experience (Derec) walked us through all of the information and educated us on what to look for when choosing a company. Within 48 hours of deciding to go with Logan Services, we had a new A/C and furnace installed.The installation techs (3 total including Matt O. on the paperwork) were awesome, respectful, and enthusiastic. It’s ironic that they usually perform their jobs when the A/C is not working and have to leave when it fixed/repaired/replaced.We estimate to save ~ 25% off our electric bill based on current model efficiency versus old model efficiency. That’s a decent savings off the monthly cost of electricity (if financed).

An
Review №21

Cameron came and gave a very detailed explanation of what I had and what they would be replacing it with. He gave me multiple options to choose from and did not push me on a decision in any way.Treneil, Charlton, and Dustin were very professional and respectful when they came to install the units. They explained everything they were going to do and were very open to answering all of my questions.Overall I had a wonderful experience working with Logan A/C and Heat Services.

Ke
Review №22

I’m giving Logan 5 star for their professional and expertise. Right from the initial contact. Their salesperson Jeff way solutions focused and didn’t pressure or try to over sell me. Installers Skylar and Quentin were on time, worked diligently, explain my new system thoroughly, and cleaned up after them selves. Glad to work with a family owned business.

Ja
Review №23

I couldnt be happier with the quality of service I received from the crew. They were professional, courteous, and did such an amazing job. I was also impressed with how quickly they worked for the amount of work they completed! I would recommend Logan to any of my friends and family. Hands down.

Br
Review №24

Derek from Logan was wonderful ! We had a air conditioner issue. He was very informative and explained everything he was doing. He was knowledgeable, courteous and professional. I have not had to many experiences like this ! He was great !

Bo
Review №25

The work and team involved were all top notch. There was more concern for my house than I thought was necessary, which shows just how much they care. The new AC and Furnace is a step up from my prior system and its already noticable. On a scale of 1 to 5, they are a 6!

To
Review №26

Upgraded existing 15-year old system with higher efficiency AC and furnace. Very hard working crew (Doug, Dallas, and Bradley) met and exceeded our expectations. Thanks Logan!

Br
Review №27

Tre and Chuck did a great job listening to all my concerns. Answering all my questions and installing my new AC/Heating unit properly in one day. Logan even sent a technician out after to confirm the system had been installed correctly. Brett also did a great job cleaning the ducts.

Jo
Review №28

It was time to update our HVAC. We contacted several vendors for quotes and selected Logan AC & Heat. Our salesman (Cameron) was on time and explained the services. He provided a timely quote. The installation was scheduled and our installers Treneil, Chuck, and supervisor Anthony arrived on time. They explained what to expect in the process and began to work immediately. They were very courteous and professional through the day. When the job was complete they did a nice job cleaning up and removing the old materials.

Ky
Review №29

Jeff in sales was prompt at coming out, addressing my needs, and setting up a time to install my furnace and A/C. Hunter and Josh just finished installing my new furnace and A/C unit. They arrived on time and was very professional and courteous. They made sure to lay down cloth so no damage was done to floors. They did quality work and left my home very tidy after they were done. Hands down I would recommend them for any of your HVAC needs.

An
Review №30

I highly recommend Logan A/C & Heat Services! They replaced my ancient furnace and AC. They helped me chose a new system, installed it within a week, and were very flexible working with my home. Hunter and Josh were the installers and they were great, super professional: on-time, excellent quality work, explained everything, and worked around any problems that arose. They explained the new system, the new hi-tech thermostat, and answered all my question. I will definitely go to Logan for anything HVAC-related in the future!

An
Review №31

Skylar & Quenton we’re on time, professional and very efficient. We had both our outdoor unit and furnace replaced and I couldn’t be more impressed with the end product as well as their hard work ethic. They were on site from 9am until almost 6:30pm making sure everything was in working order and answering my questions. Extremely happy with the service received.

A.
Review №32

Randy was great. He was very informative, professional and really helped me understand what the issue was. 10/10 recommend using them.

Jo
Review №33

Exceptional experience from being to end. Cameron recommended the appropriate furnace and air conditioner for my house. Then Hunter and Josh installed them in one day and in the rain. All three were professional, polite and committed. I highly recommend Logan.

Be
Review №34

The whole process was easy. People all were very professional and personable. The installers were great and worked hard. Happy with the end product that replaced a 30+ year old furnace and AC.

Do
Review №35

We had a great experience with this company from start to finish! Derec was initial one out to our house. He was very easy to work with, friendly and didn’t try to up sell us at all. He was also very knowledgeable and really seemed to enjoy explaining and answering our questions, he clearly likes his line of work! Kyle and Hunter did our installation of new furnace and AC unit. They were prompt, professional and did a great job, they even removed some bushes for us to ease installation of new A/C unit. Kyle seems to really take pride in his work and pays attention to all the details, a very ‘neat’ job overall. Clean up was also excellent! We’ve had our new system a couple of weeks now and are very happy with it, I’d highly recommend Logan to anyone!

Ma
Review №36

We ended up replacing our heating and AC unit.Treneil and Chuck were very professional and did an amazing job with the installation. They arrived on time and were very respectful.. We could not be happier! Highly recommend using this company I might add that Carl, the service technician, did a great job explaining our options.

Mi
Review №37

My AC died on one of the hottest days of the summer. Had same day repair, opted to have both systems which were 21+ years old replaced the next day. The team arrived on time, respectful of my property, explained both systems well.

Da
Review №38

Logan charged my elderly mother $323 for the Little Giant condensation pump. They are available for $40.61 on Amazon, and I assume even cheaper if you buy them in bulk as Logan probably does. This is not even absurd but borders on criminal. She also paid the $109 service charge. We are now filing a complaint with the Better Business Bureau along with the State Attorney General. If you are an elderly person or living alone especially a woman, I would not use this company. Their ethics are absolutely in the toilet. Their initial install job of the furnace and AC unit 3 years ago was substandard, overpriced and the salesman reminded me us of Larry Dallas, theshady used car salesman on Threes Company...

ca
Review №39

Logan provided a solid customer experience. From the initial quote and talking through all the options available and explained the pros and cons of each system. The installation team showed up on time and was very professional. They identified a defect with the AC unit and went back to the shop to change it out. The installation was completed timely and the final look was very clean and tidy.

ma
Review №40

After so many calls to several places with no answers to our problems Logan came out on a Monday and by Wednesday we had a new A.C. unit and furnace installed. It was prompt with no pushy sales pitches. All involved were professional and courteous and on time. We are very pleased with our purchase. We Highly recommend their services and wouldnt hesitate to use them again in the future.

Je
Review №41

Rick and Willie did a wonderful job taking care of us today. They removed the old equipment and installed our new furnace and A/C and even repaired a few issue with the ducting. They were punctual and even stayed a little longer to complete the job right the first time. We are looking forward to many years of service with our new HVAC system and would highly recommend them to anyone.

De
Review №42

Our A/C wasnt blowing cold air. We called Logan and they had someone come out the next day (it was not an emergency). The guy that came out was great. He told me that could put freon in but it was about $200 per pound, and our unit was about 4 lbs low. He said it could last a year, it could last a day, but there was no way to know. With our current A/C and furnace being 25 years old we decided to bite the bullet and get new units. They got us in a day early when we asked as it was extremely hot and muggy. Well they called this morning and said the truck broke down and they couldnt come today. We asked if there was anything they could do and they had someone from Dayton come to install for us instead. Amazing service! They came and got it all replaced and the unit is working great! Thanks to our initial service guy, Nathan Dodds, and the 2 installers, Bobby Frye and Brendan H. Everyone was very thorough and friendly!

Do
Review №43

Rick, Willie, and Matt did a great job replacing my furnace and air conditioner. I called Thursday morning and had salesman at my house 2 hours later. Installation was complete by Friday afternoon so I could enjoy A/C that weekend. I couldn’t have expected faster service than that.

Jo
Review №44

When I came back from vacation to a dead AC unit, these guys were the only crew that could come out the next day. I knew it was time to replace rather than repair, and the tech confirmed it. Their quote was fair and a few days later I had a cool house once again. Cant think of a better experience with an HVAC company!

Ch
Review №45

From talking to Derek in sales to installation by Hunter and Josh I couldn’t have asked for a better experience. This company is top notch! Hunter and Josh were on time and got right to work. Hunter is an expert on Trane systems. He walked me through everything. I didn’t have one question go unanswered. Their quality of work was exceptional from beginning to end. If you are on the fence about a purchase, call Logan Services. You will not be disappointed!!

Sa
Review №46

Hunter and Josh did an awesome job with our new AC and furnace installation within the timeframe as quoted. They were both on time and did great cleaning everything up once they were done. Also, I really appreciated that Hunter took the time to give me tips on furnace. I am glad to have chosen this company.

Jo
Review №47

Skylar and Quenton were very friendly, professional, and courteous. I was impressed with all aspects of their performance. Skylar went over the operation of the system and answered all of our questions. Overall, I am very pleased with Logans entire team.

Al
Review №48

Hunter and Josh did fantastic work installing a new AC/furnace unit in our 1930 home (which required some extra effort). They were on time, professional, and super clean. Hunter communicated about the job throughout and thoroughly walked us through all the great features of our new Train HVAC system. Everything is up and running like a dream. Great experience!

ja
Review №49

All I can say is wow. Top notch from the first call to make an appointment, to the consultation with Ty, to the install itself. Ty listened to what we wanted and helped us weigh our options to find the best system for us. Bobby and his partner did everything by the book, explained everything to us, and we are so happy with our new Trane and the quality of the work performed. Very professional, very knowledgeable and genuinely nice people.

Fr
Review №50

Our service was provided by Doug and Dallas! They were great! The arrived on time, were polite and professional!! Installed new AC, furnace, thermostat. They answered all questions and took extra time to teach me about dampers and new thermostat!! I would highly recommend Logan services and in particular these two installers!!!

Ka
Review №51

Excellent service from the sales rep Jeff and the installers Rick and Willie. All questions were answered and they made sure we understood what we were purchasing. Very professional all the way around! Highly recommend!

Ki
Review №52

Skylar and Quenton were top-notch!!! They were extremely professional and very respectful of our house and yard, and it was a rainy muddy day. Skylar explained all the equipment before he left, and we were impressed with how quickly and efficiently they got everything done. Our salesman, Derec, was just as amazing. We received texts and emails throughout the whole process letting us know what to expect, and all appointments were kept on time. I would highly recommend Logan to anyone and everyone!!! An amazing, professional, top-notch organization!

Su
Review №53

The techs Skylar and Quenton did a great job when they came to install our AC unit. They did their job very professionally and timely. I would recommend Logan Services highly to anyone. This comes highly recommended from another friend and we had a good experience too.

D
Review №54

The words customer service are not just corporate buzz words at Logan A/C & Heat Services. Derec was very informative and beneficial in helping us select the proper heating /ac for our home. The installation team of Treneil, Dustin and Chuck worked very hard and nonstop to complete the installation in the same day even with unforeseen obstacles that did arise. Overall, we are very satisfied and comfortable with completion of the installation of our new furnace and air conditioner. We would highly recommend Logan Services. Thank you for a job well done!

Br
Review №55

The process of getting a quote was.the best. I got a quote from three different companies and Logan was the only one to really go over everything that was included and explain the difference in each heating unit I could get. I had a new furnace installed so it did take.most of the day, but other than when they first got here and when it was time to wrap up I barely noticed anything was going on.

Ar
Review №56

Skylar and his team (Quenton and Alex) were incredibly professional during the replacement of my previous AC/HC unit. They performed the work in the time indicated and very well. Skylar explained to me what he was doing at every major step, and at the end of the installation, explained to me how to properly use and maintain the system. Even he went out of his way to indicated me that there was a problem with the heater that was not going into phase 2. I indicated him that I was not signing the release form of the work done as I wanted the company to fix the issue as this was a brand new equipment. He fully understood and very politely and courteously called HQ and set an appointment for somebody to come a few days later. No upset, no frustrated, even after a long day of work. Great professional!!

Sa
Review №57

Our AC went out during some of the most hot and humid days. We have used Logan in the past for repairs, so called them to get a quote for a new unit. Clay Nippert and Eli Archer came to install the unit right on time, were very professional, nice and positive. thank you both for making this a great experience!

An
Review №58

Logan was able to correct an issue with our cooling system that we inherited when we bought our home. Their pricing is very reasonable without sacrificing quality or scope of work. Our installers, Matt and James, were on time, thorough, and did a great job. Highly recommend Logan and will continue to use their services.

Ni
Review №59

Rick and Willie did a great job installing our new HVAC system and were polite and helpful while walking me through the new thermostat set up and duct work.

Sa
Review №60

Logan AC & Heat Services were quick to respond to my call about my old furnace. After considering the costs of fixing old units I decided to put in a new furnace and air conditioner. I appreciated the professionalism of Clay Nippert and Eli Archer, the technicians who installed my equipment . They worked two straight days in the pouring rain. They were very careful to keep my house clean as they went in and out. When they finished I appreciate how they took the time going over how to use all my new equipment as well as setting up the wi-fi thermostat and linking it to my phone.

Jo
Review №61

Our old system went completely out and was not able to be fixed do to the age of the unit. We were approaching some really cold nights without heat, Logan Services went beyond and had a install crew in my home within 24 hours. They are a great company to work with. From the estimate with Cameron to the installation of a brand new system with Doug, Dallas and Stephen, the whole process went perfectly. They had our new system up and running in one day. Today, while it is 28 degrees outside, we are nice and warm in our home,Thanks to Logan Services....

Tr
Review №62

The team (Rick, Willie, and Matt) were great. They were very professional, nice, and they have a great sense of humor. The work they did was awesome. After the install, they took us through everything they did and how the new thermostat works. We love our new HVAC system. Thanks guys

Da
Review №63

Rick and Willie were my installers they arrived early and got to work right away, and finished ahead of schedule I found them to be very courteous and professional. Highly recommended!

Ru
Review №64

Had a new HVAC installed last year, end of summer, all winter the heating has been perfect, no issues at all with the heater, but the summer came, and this summer, the house will not cool. I can run the AC 24X7 and it will simply never turn off. My 35 year old Central AC system on 100 degree months would run me 50-85 bucks in electric costs. This new TRANE system is costing me nearly 200.00 to keep cool. Whoever did the quote on this didnt quote a big enough unit, or this thing is just trash, either way.. what a waste of money!Learn from my mistake,Look up the recommendations yourself, and find a dealer that deals with what you find to be the best solution for your home..That said, the installer did a good job, was clean, courteous and did all around good work.. No corners cut, and everything looks well done.. Which is why I gave it 3 stars..

ar
Review №65

The team is awesome! Very professional and experienced crew. They did an awesome job replaced ac and furnace . Very cool. I recommend them to my friends.

Ka
Review №66

Rick, Mac, and Willie just left my home after installing my new furnace and air conditioner. They were polite, hard-working, and careful to lay down tarps to protect my floor. They were even very tolerant of my anxiety-ridden, whiny dog. Before they left, I was shown how to change the air filter and use the new thermostat. This is the second home that I have trusted to Logan A/C and Heat Services. From the estimator to the phone personnel, to the actual workers, everyone I dealt with was pleasant, knowledgeable and confident. I had expected a wait of a few weeks for installation, but the time from estimate to installation was only four days! Its a great company with great employees, and I highly recommend them!

Ra
Review №67

These guys were great, on time worked for hours nonstop to get my system installed in one day. Tyler and crew were beyond professional and left the house like they had never been there. Highly recommend!!

Jo
Review №68

Rick and Willie were fantastic. My 10-year old daughter told me that they were extremely nice!

Aa
Review №69

Rick and Willie took care of us. They did an excellent job and were extremely professional. Thank you Logan AC & Heat Services for a Job Well Done!!!Aaron and Audrey Rossi- Marysville, Ohio

Cl
Review №70

Rick and Willie installed a new ac/furnace. They arrived on time and did a great job in explaining the new system. Excellent customer service.

Er
Review №71

This is the second time we have used them, with this time being an emergency situation. They were quick to get someone out(James), and he was extremely helpful, knowledgeable, and made sure we understood all of the issues and recommendations. We got a quick turnaround due to tough circumstances and Shawn, Brad, and Kyle got us taken care of efficiently and professionally. All around outstanding experience with Logan and we will continue to be loyal customers.

Je
Review №72

Daniel cheek and his crew was great, professional, neat with their work, and thorough with explaining everything to us..would highly recommend this place.

Da
Review №73

Clay and Eli were the two gentleman doing the work and they did an excellent job and cleaned up after themselves and I would recommend this company and guys to anyone you won’t be disappointed.

9
Review №74

Skylar and Quenton did an outstanding job! They were here all day and took such great care of my property and with answering all my questions! Excellent job!

Jo
Review №75

Kyle and Alex did a great job of installing our new AC and heating systems. They were very courteous, neat and explained everything when they were done.

Ca
Review №76

Had my 20-year old furnace replaced today! Big thanks to Matt Ondersma and Alex for getting this done. They were early, fast, and professional. Matt and Alex were great, and the service department is wonderful as well! I was able to reschedule a little earlier than expected with them. Having a working furnace and a warm home is a must, and working with a wonderful company like Logan is an added bonus! Thanks Logan A/C & Heat Services - my wife and I wont have to schedule maintenance or service for awhile, but well send anyone in need your way!

Ju
Review №77

Clay Nippert and Eli Archer were great with the installation of our new AC and furnace today. Recommend this company to anyone needing any hvac work.

Je
Review №78

Rick and Willie were very professional, efficient and responsive to questions. They explained everything they were going to do. They answered all of my questions about installation, maintenance and performance. Very pleased with their work

Li
Review №79

Matt O and James did a wonderful job installing our new A/C and furnace units. Ty, our sales consultant was very helpful and informative. Would highly recommend this company!

Av
Review №80

Skylar and Quenton did a great job installing our new A/C and furnace. They were on time, professional and knowledgeable. We are very satisfied with this AC and furnace install.

Jo
Review №81

Kyle Q. and Makel were on time, professional, informative and did a complete and thorough job installing my replacement Furnace and A/C units after mine broke down. They were thoughtful and considerate of my home while working. I would definitely use them again.

AN
Review №82

Treneil and Chuck were on time this morning. Both were very personable and knowledgeable. They removed the furnace and ac in no time. Told me and showed me everything about the new filters; how to change …. And the new controller. They were super neat and cleaned up afterwards. Very happy and COOL 😎

Jo
Review №83

Edric and Connor were the installers. They worked tirelessly and so neatly. They both were polite young men who seemed to know what they were doing. They took all boxes and the old system and left our garage and drive spotless. In the days since the installation, the A/C has cooled beautifully. I really like the app on my phone so I can control my system wherever I happen to be. Consumer Reports ranked Trane highest for reliability and customer satisfaction.

Ni
Review №84

Kyle, Jake W, and Dillion just left and we are very pleased with the work they did. They installed a new furnace and air conditioning unit, which replaced our 33 year old units! Kyle was very thorough when reviewing how to change filters in our furnace and humidifier and spent quite a bit of time explaining our new thermostat and all of its features. The crew was on time, used drop cloths and booties while inside the house, and were friendly and personable. I highly recommend.

Da
Review №85

Hunter and Josh did a great job installing my new furnace and AC unit. they were very professional, clean and answered all my questions. would definitely recommend their services.

Ke
Review №86

Ty was our salesman. Very detailed and explained our options well. Kyle, Alex and Matt were our installers and they were amazing. Our old unit was from 1985 and they met the challenge of connecting the modern and new equipment with the old system. Great job!! They were clean, personable and a pleasure to work with. Logan will forever be our heating and air conditioning service provider.

Ca
Review №87

Skylar and Quenton were very peofessional I would recommend them to anyone because of their superior quality they deserve 5+ star rating. So nice to see quality men working for your company.Thanks again, Caryl & Darlene

da
Review №88

Had a great experience with Logan heating and cooling all the way from the estimate done Ty Gates to the installation done by Rick and WillyThey were friendly and did a very clean installation and explained how everything worked I would highly recommend Logan services

Pa
Review №89

Great service, good price. The installers Kyle K. and Jake W. went through the whole process with me and explained all the details of my new HVAC system. Very professional.

Ki
Review №90

Rick and Willie were great! Very professional, respectful and helpful. They went above and beyond installing an entirely new HVAC system. Derec was a great rep who answered all my questions even on weekends. My new Trane system is quiet and efficient, just what I wanted.Thanks for everything! Kim in Dublin

An
Review №91

Was in need of a new residential HVAC system. Found Logan via Angi. After making the appointment for an estimate, I visited their website. On the site, I learned they sold Trane, the brand I was interested in and the site provided me with more information about Trane products they offered as well as a link to the Trane website, where I could actually pre-configure a system that would match my home. At this point, I had a positive feeling about Logan because I was walking into the estimate somewhat educated on the products. I met with Derek the next day for the estimate; he arrived early👍. Derek was personable, professional and very knowledgeable about Trane products; he further educated me and informed me on my product choice and the installation process specific to my home👍. He actually got me a better system than I expected for a comparable price👍. Last but not least, he had no issue wearing a mask in my home👍. Derek put together a solid estimate for great system during this meeting and I didn’t hesitate to accept; this was last Thursday. My new system would be installed and all the work completed, yesterday, Monday afternoon 👍 Matt O. and Dustin arrived on time at 9am and explained what they’d be doing and got started👍.They wore their masks and booties and laid down drop clothes👍 They answered and addressed all my concerns in a personable,professional and knowledgeable manner👍. When the work was completed they cleaned up and you couldn’t even tell they’d been here, except for the new HVAC system👍. My entire experience with Logan was marked first, by consistency, from the website to the conclusion of the installation. Next, great communication, via text or phone call. Finally and equally important, the person to person interaction was respectful, considerate, professional, personable, knowledgeable and sincere. We not only did good business, we established a new business relationship, as I will continue to work with them for my system maintenance and will definitely recommend them to my friends and family. I had a a great experience that gave me peace of mind and a comfortable home.

RD
Review №92

I called regarding a mini-split system for one room of our home. I was interviewed regarding square footage, vaulted ceilings, windows, skylights, etc. and told the information would be passed along to someone who would call me back. I waited five days and didnt receive a call. I called back and was told something happened and the information had not been given to anyone. I was interviewed a second time about all the same information. I received a call back the following day and was interviewed again regarding all of the same information and then told they did not carry the size mini-split system I needed. It shouldnt take a week and three detailed telephone calls to find out they dont carry 30,000 BTU (2.5 ton) or 36,000 BTU (3 ton) mini-split units.

Ke
Review №93

I just wanted to thank Logan AC&Heat Services for providing a great service and experience. From the first initial meeting with Jeff who thoroughly went over our options to the install team of Doug, Dallas, Skyler and Brian. I couldn’t have asked for better professionalism. If you are in need of any heating or cooling services definitely put Logan Services at the top of your list.

Tr
Review №94

Skylar and Quenton were polite, courteous, and professional. They did a great job with explaining our equipment and thorough job ensuring everything installed was running perfectly when the job was complete.

Sa
Review №95

Edric Sellon and Conner M. Was very knowledgeable on what they were installing in our house. They were actually early which was a good thing. They went over everything that they were going to do that day and told me that if any questions to please call the office. I would highly recommend Logan AC/Heat Services to anyone.

Jo
Review №96

Everything was great from start to finish. Id give 6 stars if it was possible. Kyle K and Jake W. were great. Professional, knowledgeable and respectful and left everything clean.

Mo
Review №97

Super professional help desk. Great representative for estimate. Upfront about product availability. Instal incredible. On time, professional, courteous, team. Great product. Love the new Trane air conditioner.

Mi
Review №98

I recently had a new AC unit installed by Logan AC & Heating and I am very happy with results. The three technicians (Kyle, Alex & Matt) arrived on time and presented themselves in a very professional. They completed the job within the stated time frame and my wife & I are very happy with our new AC.

An
Review №99

The guys were very kind and timely and thorough. From the first one that came and gave the estimate and explained all the options to the two that installed them, you couldnt ask for nicer people. Thanks!

Ji
Review №100

Could not be happier. Rick & Willie were very professional and friendly. They both came to work, prepared to install new furnace and heat pump. They were an awesome team!

Information
100 Photos
100 Comments
4.8 Rating
  • Address:3601 Interchange Rd, Columbus, OH 43204, United States
  • Site:https://logan-inc.com/
  • Phone:+1 614-224-3200
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • Furnace repair service
  • Heating contractor
  • HVAC contractor
Working hours
  • Monday:8am–8pm
  • Tuesday:8am–8pm
  • Wednesday:8am–5pm
  • Thursday:9am–3pm
  • Friday:Closed
  • Saturday:8am–8pm
  • Sunday:8am–8pm
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