Great service!!!Maurice is what helps make KMA! Gives KMA what it wants to represent to those as always having great workmanship, reliability, being knowledgeable, on time and anything else I may have forgotten to add. I’m loyal to those who meet or exceed my expectations and will recommend him to friends and family! Thank you Maurice and always a job well done! M.Friend
I have used KMA for my last 3-4 electrical issues/upgrades. I like that they have multiple technicians, they arrive on time, and they explain everything in detail. Wayne D fixed a 3-way switch a month or 2 ago, and returned to upgrade the circuit panel earlier this month. He kept me updated on the progress and answered all of my questions. I appreciated the excellent service!
KMA was excellent to work with.Tom & Kale helped me determine the best solutions for a few electrical projects at my home.I was presented with several options to choose from.The estimate provided was in a easy-to-understand format.Brett and Clayton did the project - Super nice guys. The work was done exactly as I expected, and with attention to detail.The price was exactly what was provided in the estimate.I will use them again, and recommend them.
Andrew Montella is very good at explaining what his diagnosis of why my ac unit was not working and gave me options of what can be done to get it working again. He tried different options to see if he could repair it and unfortunately it isnt an easy fix. He gave me alternatives solutions to fix the issues with my ac unit and also took a look at my furnace and gave me advice on fixing it also. He definitely deserves a ⭐⭐⭐⭐⭐ rating.
Had a family member use them for some pretty extensive work. They were always on time, worked for very long periods to make certain everything was done within as few days as possible, and made certain that what they did was up to code. Unlike most contractors they cleaned up their mess. One of very few electricians that responded. This family member called numerous other electricians in the area and in every instance they failed to follow up, KMA stepped up to the plate and I highly recommend them.
Great service, very thorough with detailed explanations. Walked me through each diagnostic step for my dead AC.
Absolutely amazing work! Very professional staff, answered all my questions and concerns and worked with me with affording the repair. Highly recommend!
We have always had great service from KMA. Ken is a fantastic service representative and we always respect his opinions on what needs to be done. Hes professional and personable. All the people at KMA are great!
Maurice did a fantastic job adding an outlet above our fireplace and hanging our TV. I could not even get other companies out for a quote. Maurices craftsmanship was top notch and he worked until the install was perfect.
Had an appointment with KMA today to reconnect outdoor Gutter Helmet heat wires. Maurice and Cullen, were on time, knowledgeable, very friendly and finished the job quickly. Would definitely call them for repairs again.
I scheduled the maintenance visit easily online. They confirmed the visit via text and sent a reminder the day before. On the day of the visit they texted a picture of the technician Ken Miller and approximately what time he would arrive. During the visit, Ken was professional, efficient and friendly. He adjusted my AC so it would run more efficiently. He also helped me by letting me know how I could save money by choosing a yearly maintenance plan. I was surprised at the low cost. KMA installed my furnace and AC. I would recommend them for installation and maintenance.
A real professional company, tech was highly skilled, explained everything in complete detail, as soon as I met him and manager I knew it would be a good experience. Comforting to know there are companies like Kma
Service guy did a great job! Was efficient. Found the problem and we appreciated his work greatly.
The estimates I requested were done efficiently by the technician (Matt) as was the job I asked them to do (placement of a new exterior outlet - also done by Matt). Matt was friendly, professional and did great work.My issue with KMA is that each time I made an appointment (first for the estimate and then for the job), they did not show up on the appointment day, and they did not call to let me know they were not coming. Each time, they rescheduled and came the next day, but in this age of instant communication and tracking of service people, I think a call or text letting me know they were going to miss an appointment should be a standard part of doing business.So my overall 3-star rating is really a 5 for the work done and a 0 for communication regarding missed appointments.
We’ve used KMA several times over the past few years for several new projects and/or repairs. They’ve always very professional, friendly and do EXCELLENT work. I trust KMA & highly recommend them. Brett helped us today and we’re thrilled with the work. Thanks again KMA!!
Tom was very friendly and knowledgeable, he assessed our electrical issues quickly and was very thorough in explaining the problem, what needed repaired, pricing options, and everything. 10/10
I would give him a 6 out of 5. If I could Great worker social and friendly have never gave a contractor more than 8 before out of 10. Would prefer him if I use you guys again
My Technician Dustin was outstanding. He came from an appointment in Columbus to me in Delaware after having had s 12 hour day already just to fit me inafter the office messed up . He was extremely knowledgeable, courteous, and professional. There seems however, to be a disconnect between the office and the field techs. The communication is poor and the office staff makes a lot of mistakes. I would give the office 1 star.
Walter came to see what was needed to restore our electric service. We need a new box, a disconnect, and other things. A price was quoted for the service and we agreed to have the work done with the 12 month SAC financing. We have not heard anything since he left. Our power is on only because my husband jerry-rigged something. I do not feel safe.
Technician called prior to arriving ! He arises and introduced himself! Conducted a thorough diagnosis! Fixed the problem. Great customer service. Tech was great
I was extremely pleased with the work and services provided at KMA. They offer fast and even same day service, and are more than willing to accommodate whatever schedule you may need. The technicians were beyond polite, professional, and a pleasure to work with. The job was done quickly and without any issues, and is all working perfectly. I would definitely reccomend anyone looking for any electrical, heating, cooling, and plumbing to give them a call. Overall just a great experience 👍😎
Highly recommended. Very prompt and new what he was doing. Ill definitely call on him to come fix my issues again!
Im a returning customer & will never use any other company. Piece of mind, fair & honest price, & the folks go out of their way to take care of you no matter what the problem may be. In fact, I had an issue awhile back that turned out to not be related to my furnace. Anthony & Dustin not only checked that the problem wasnt the furnace, they checked in regularly to check on how the problem was getting solved. Completely unrelated to the furnace. But concerned about my issue nevertheless! Also a shout out to Chris for his electrical expertise. A+++++ service!
The technician was very courteous and knowledgeable. I called for an estimate to install a ceiling light (needed electricity run to it) and have an outlet put on my deck. The estimation was outrageous compared to other estimates I received. Will not call them again.
Only reason I did not give 5 stars is because they are expensive. Although I did accept the quote(because they were already on site to fix an urgent matter), call it buyers remorse but by my account I was charged almost $200/Hr. The urgent quote was fair, the add on stuff not so much. The tech was great and a really nice guy.
Commissioned KMA for inground pool wiring, bonding, etc. I can say it was a good experience overall. My only gripe was there was some break down in communication but KMA did honor the agreement and made good on the work. The techs were all great, very professional, timely and they did excellent work. I will most certainly recommend them and plan to hire them for out spa instal hopefully next summer.
Really great company. I’ve had them do a couple of jobs for me and each time has gotten better. Highly recommend using them
Technician was friendly and professional. He explainedwhat he would do and did it. He suggested an addition to my equipment but didnt aggressively pursue a sale. He initiated a maintenance plan upon my request. He took care not to track dirt into my home. He was polite in his language. He is welcome in my home at any time. I rate him an A+++
I am NOT infected but am in the highest risk bracket with age, heart condition and asthma for getting this virus - Mr. Ken Miller worn a mass during his entire visit, was considerate in manner, kept the safe recommended distance as must as possible -reworked the connection that was the problem and got my air conditioner working - I also worn a mass his entire visit. Thank you KMA and Mr. Miller for your service I was afraid to have anyone in my home. A special Thanks also for Mr. Millers courage, I now have air.
Maurice is a very knowledgeable electrician. Thank you for your Military Service!
Dustin diagnosed the problem fast and had my AC unit running in no time. He was friendly and respectful. I would recommend using KMA.
I absolutely recommend KMA for your electric, heating, and cooling needs. The technicians are so very professional, respectful and extremely nice. All of their technicians are knowledgable and well trained. The pricing is reasonable and the services provided is amazing. 5 star company!
The service was excellent. However, trying to get the job completed was like pulling teeth. While the office help was polite and courteous, we were unable to speak with a manager and the job stretched out to over 6 weeks.
Steven was thorough and knowledgeable about his job. He spent time explaining what he was doing and going over the general condition of our electrical system and what to look for as it ages and when to update.
Needed a refrigerator outlet repaired on the Saturday before Easter when a large group of family members were coming for Easter dinner. Walter from KMA was on time and did an excellent job. Would definitely use KMA again.
Used KMA a few times in the past to repair air conditioner and once for the heater. This time I had the air ducts cleaned. They are very friendly and very efficient in their work. They adhere to all the current covid-19 state laws and requirements. I have and will recommend them to friends.
Absolute amazing experience fixed a major issue i was dealing with and Maurice was very knowledgeable an professional as well as both Ault boys easy to get along with and very hard working 5 stars all day long looking forward to working with them all again on some future projects💪🍻
Repaced worn out gfi switch, checked electrical panel wiring and labels.
Our realtor told us that we needed to remove the knob-and-tube wiring from our 100+ year old home before we could sell it. We called KMA and they arrived within the hour. Thats when we learned alot about knob-and-tube wiring. We were given professional advice on how our breaker panel could be updated with NOT having to rewire our entire home. What a relief! Everything was easily understandable as the entire process was explained clearly and concise. There was no future date offered for KMAs service, their electrician offered to do it right there, right now. Wow! Needless to say that we are quite happy with KMA and our updated breakers. We had no problems selling our home after that. Thanks KMA...
If I could give Mr. Mesler 100 stars, I would. He was very professional, very courteous, explained everything to where we could understand, and had an all around phenomenal sense of knowledge of what he was talking about and explaining. Even though we plan to take on the service he recommended in the near future anyways, he did not force himself on us to take that day. He was very polite to our son, and it made us feel like we have known him longer than just a couple hours. KMA has a great asset when it comes to him.
Always incredibly responsive and I know that they will take excellent care of us. Highly recommend!
Although the pricing was far higher than I was willing to pay, both technicians were amazingly friendly, helpful, and professional.
I had KMA come out and give me a estimation replacing my 28 year old furnace and AC unit which I do not have. The tech was very nice and very knowledgeable. I was hoping to get the Free Furnace deal for March, But I found out it was only a 80% furnace that is free and I have a 90% furnace so there was a upcharge. which was not in the Advertisement.
I requested a quote and got called back and scheduled a time within the hour. Walter gave me a time quote of 3-4 hours, had it done in 3 with no issues, and our new outlet looks great. Highly recommend!
I like Ken Miller because hes very knowledgeable about heating and cooling mechanics. Ken Miller is an asset to KMA heating and cooling because he does a great job and he is honest.
Requested an estimate to upgrade my electrical panel, add a whole house surge suppressor, and two new dryer outlets. Sam, the service repairman sent out, was very thorough and explained everything. He was also very open to questions to make sure I understood what steps he was taking and the estimate. Definitely would call again.
Excellent service. Ken started and completed the job. He gave me the right recommendation for the job and was very detailed with what he needed to do and why. I will highly recommend KMA. Ken is honest, upfront and a very knowledgeable person. He was able to fix my furnace before Christmas. Thank you Ken!
Very satisfied with promptness and curtiousness of service tech and office staff.
I called KMA on a Wednesday and they were able to come out the next day. Maurice gave me an estimate that was well within the range I was comfortable budgeting for. Will definitely be using their services in the future!
The technician was thorough and ensured I understood the estimate thoroughly.
Provided estimate that covered multiple different price points for what I needed fixed. Matthew was professional and courteous.
Kma is a great company. Lost power to half the house and they were there within the hour. After finding out how much needed to be done in my 100 year old home they got to work right away. It took about 5 visits to get it all done (big ole house) and brought a generator so we could still have power. Very polite and professional. Thanks for all of your hard work Brett and crew!
Awesome staff, reasonable prices, would recommend!
KMA gave me an estimate on upgrading my electrical 100 to 200 amp service. I’m not certain it’s within my reach financially, but they gave me three estimates based on the type and quality of breaker box and breakers. The technician was courteous and pleasant.
They did a great job. Tuned up my furnace with no upsell. Wore a mask, arrived on time, called ahead. Second time Ive worked with them and have no complaints. Both good experiences.
Steven Batten is so nice and professional always a pleasure talking to him and doing business with your company! 😊
Service tech was awesome very friendly and knowledgeable. Would definitely call again
Matt was very courteous, and did an excellent job re-wiring a few outlets and switches, and upgrading the panel.
Ken came to my house to service my heater that wasnt working he checked it out explaining everything he was doing and showing me all he done and found and explained all my opinions and that there was more to check out after he got it working he done more tests after he took care of the problem he explained the whole visit to me I felt I could have done the work myself ken was very professional and nice very knowledgeable and thorough Ive had my heater worked on in the pass never had the things done that Ken did he explained he would NEVER leave a job without a complete inspection of the whole heating system Im a first time KMA customer and will be a life long customer now from all that was involved with my experience with KMA job well done and Ken Miller was excellent.
We called KMA to do a full electric inspection on an older home we were considering purchasing. Scheduling the inspection over the phone was quick, easy, and overall, a pleasant experience. To our surprise, the inspection was free - just another positive to add!Ian M. was the inspector who worked with us and to say he was awesome feels like an understatement! He showed up on time, was incredibly thorough in his inspection, and explained EVERYTHING in as much detail as possible for us. He answered every single question we had and is someone I would recommend to anyone looking for an electrician.
Jonathan is friendly, polite, and easy to work with. He came the same day to fix an issue that was under warranty by KMA and got our lights working again. Thanks so much!
I got a professional estimate from Ken who is very knowledgeable and personable. Thank you Ken!
Matthew Piemonte was on time, polite, and explained our electrical problems clearly. He offered alternative solutions where possible. Everything was fixed promptly and the KMA trucks stock every possible part for the servicemen. I was quite pleased with the results.
Ken always shows up with a smile on his face (ok, so only his eyes were smiling this time) for our annual generator service. Very professional and does a nice job explaining everything to us. Have used KMA for many years and will continue to do so!
They were very nice and they knew what they were expected to do . Every thing was cleaned up when they left very good job top notch very pleased with overall experience will have them again
I have used KMA Electric last year to install new smoke detectors/carbon monoxideGreat service and technician was very polite and courtesy
Excellent!!. Stayed until job was completed. Took the time to answer my questions. Technicians were excellent and very professional. I would recommend company to others. Greg was exceptional!!
Ken was very respectful and knowledgeable. Ken was here as soon as possible to ensure I had heat. Also Hannah was very pleasant as well
KMA Electric is a very good business for the customer that fits its needs. I am not one of them customers. Researching a business, and its pricing and what it has to offer the customer is very informative and by doing so in the past carries onto today. Theyre is not a second chance to be repentant to me accompanied by commitment to and actual actions that show and prove a change for the better. Realization is clear that some businesses are for greed and instead, longing relationships. Ratification in most businesses is coherent to the customer in a meaningful manner, you are bound to a contract if the parties intended to show their consent by such an act. Customers hopefully in there research can authorize that contract in a business relationship for many years to come.
Matthew Piemonte did a fabulous job. We had an outlet trip from the outage a week ago. He figured out the problem immediately and replaced the outlet had all fixed in about an hour. All the while being very personable and professional. Highly recommend him for anything you need.
Had Matthew out to give me a estimate on my pole barn, great guy, very professional knowledge about the work, they came out the same day that I calledA+ kma. Thanks Joe
Mark Muller,Was very adequate and made sure he did everything properly. He was so sweet and really knew his job. I felt comfortable with him in home. Definitely would recommend him and company again.Thank you for a great job!!!
Matthew was friendly and knowledgeable. When the new can light was installed it didnt sit flush with ceiling. I tried to figure out how to fix the issue. For the amount of money I payed I called KMA back and Matthew came back back out secured the new can and installed beauty rings. The lights look so much better. KMA stood by their work.
They were very professional and informative when they came to give us a free estimate.
Called 3 days in a row for an electrical emergency on a mobile home. Was told very day a different time. I would have to be the one to call and find out why the guy was 4 or more hours late each day. Finally after 3 days of no communication, I went with Mr Electric. They showed up 15 minutes earlier than the scheduled time, done great work. Was pleased to spend the $1800 for the job for their quickness in response time, and time on site
Everyone was amazing, from Crystal who answered the phone to Krystal who called to say Ken was on his way, to Ken himself.This is a first rate organization. Response time was amazing. Price was more than fair.Ken was knowledgable, polite, and very good at his job!If every company ran like KMA no one would ever complain about American workmanship.
He explained things about our old furnace that made me decide on a new one .He is very knowledgeable.It was a pleasure doing business with Delphina.
I have used KMA services several times and their techs have been professional and so polite every time. And Josh was very knowledgeable and considerate today. I highly recommend this company!
He was knowledgeable, quick and friendly. Everything we like. It only took a couple minutes to find the furnace was still in good working order and OK to run. And he got along great with the puppies FANTASTIC!
Very prompt service. Went above and beyond service I have had with other electricians. Very satisfied.
Chris Westenbarger did a quality job, he replaced a switch in my fuse box. Chris was thorough and patiently explained the whole process.
Outstanding service! The technician (Dustin Elliot) arrived quickly and was able to locate the source of the HVAC problem right away and make repairs. Friendly and professional staff from the dispatcher (Ashley) to the technician.THANK YOU!
The technician was professional and personable. Cleaned up after fixing a couple outlets and installing a new outlet in a new location. Answered all my questions and offered unsolicited information that helped improve the new installation. Thank you Matthew for a job well done.
They fit me in quickly - (same day) and were professional. they did a great job, not more not less. They knew what they were doing and how to do it. They also use safety measures during COVID. They also took time to explain what was needed and how to use equipment
We were extremely pleased with the work of Sam Smith and his team. Their level of expertise and professionalism cannot be matched. Sam took the time to explain everything being done and answer all the questions we had. I would definitely recommend KMA and in particular, Sam, for any electrical work.
Our technician was beyond excellent! He answered all our questions and was most helpful. He identified and fixed ALL our issues. He was courteous and kind. He deserves a HUGE bonus, he truly understands customer service!!!!! The person who scheduled our appointment was a little less efficient.
The service I requested was scheduled promptly, no long delays. Sam was very competent and gave us the direction we needed to get ready for him. KMA is a very customer friendly company. I am very happy with the results.
Very knowledgeable, professional, respectful, friendly. This was a great experience. We needed a lot of work done correctly. Very confident in these professionals. Highly recommend.
Matthew Piemonte did an excellent job for us. Not only was he knowledgeable but was very polite and courteous. We would request him again for any future needs.
Jake Glassmire was professional and courteous when e n he came to give us a quote. He listed multiple options and then left the decision up to us. We are able to make an informed choice thanks to him.
Phenomenal Service! Dustin went above and beyond!I could not be happier! Call KMA!
Our technician, Walter, was very responsive to our needs and very respectful of our house. His work was very professional and high quality. He exceeded our expectations!
So impressed with the quick responsiveness, the timeliness of everyone, and everyone so professional and knowledgeable.
Dustin was great very professional great guy would recommend
Got an estimate to install a ceiling fan. They want $245 dollars per ceiling fan. Bracket and box is already in the ceiling. Had another estimate from another electric company. It was $145 dollars CHEAPER, per fan. KMA is should be ashamed of themselves for ripping folks off like that.
Pleased with results and also the technician was great. Only complaint was out of his control. The cost was quite hefty for replacing 1 outlet.
The duct work in my house is ancient and unfortunately isnt able to be cleaned with modern equipment. Jake was awesome and very professional. I definitely recommend this company.
Very pleased with the work done and the professionalism of the technician.
Jonathan Mesler was very professional and polite. He had our electrical problem fixed quickly and even checked a few other wires for us.