Read this before going to the Chicago Location...This place has gone down hill with regard to both their technicians and with their unprofessional and rude management... it used to be a great place to get my nails done (I have been going for nearly a year now) I recently paid for a no-chip manicure that lasted 7 days. It was incredibly thin and the technician most likely accidentally put regular nail polish on, which is what caused the chipping. (There is no way to prove it, but do these nails look like a no-chip to you?). I called to get it sorted out and the the entire situation was handled unprofessionally. I wasnt able to come in during their allotted period of time for a re-do and they made me essentially beg for an extension. ( For anyone wondering why I couldnt go, its because Im studying for the BAR EXAM that is next week). After having to speak with 2 sales representatives, a store representative, and a manager, they finally agreed to give me an extension. However, the manager told me that she was marking it on my account that I was never allowed to do this again in a disrespectful tone (what was the intentionality behind that comment? She should have ensured me that their mistake would never happen again). I decided in that moment, this was not a place I felt comfortable even being at anymore! I am so disappointed in the lack of respect for their loyal clients I wanted to share my story... I have never written a review before. They are just giving me a refund of the difference between a no-chip and a regular polish... What a shame! DO NOT GO! & if you do, I hope you arent as disappointed as I am!

I do like the salon. This is my first time visiting this location. Ive only gone maybe 3 times total. However, I feel like for how my make up looked, it was too expensive and couldve done it at home. There was some deal to spend $90 and I was told makeup with my lashes would be free if I purchased $90 worth of products, but I was charged for lashes and literally ended up spending like $120. I asked for full coverage makeup and it was just okay. My eyes looked a little clown/drag-like as well and I asked for a smokey eye. I did like the lashes that I had but the ends werent as secure as I hoped. I also felt like the makeup kind of made my face a little oily. Overall, my experience that day (last week) wasnt too too bad...the makeup artist was nice,, but it also wasnt the greatest for what I completely asked for.

Its probably a really good color salon but if youre just interested in a cut I would go elsewhere. The time window they designate for cuts is too short (45 min for long hair) which means they dont really have time to do client consults and if theyre running even slightly behind it really impacts your experience. The last time I went I booked a stylist I hadnt seen before. She ran late and didnt arrive until after my shampoo. When she arrived, she just had to start whacking away at my wet hair that she had never seen dry or styled with no consult. Thats one of their most premium priced stylists. The premium prices just didnt match the experience imo.

I have been going to this salon for many years now and I have never thought of going anywhere else. Best salon in Michigan!!

This place is a rip off. The stylist was snooty and kept insulting my hair in order to try to upsell products/services. Then they make you either stand there and hair dry your own hair or you can pay $50-70 to have someone dry it for you? This is an expensive place, drying should be included. Worst of all, my dark color faded back to a dirty blonde after one wash. What a joke. I paid over $100+ tip for a color that faded and to dry my own hair. Avoid at all costs.

This was an amazing experience I had a facial service. this was my first time they made me feel special although I came for a facial I was able to relieve some stress and tension from my body my back was hurting from spraining a muscle the week before visiting after my service I felt great afterwards I was pain free and stress free I was able to relax. Thank you so much for an incredible visit

I was very disappointed with their service and if I could would give this place 0 stars.I had booked an appointment for a manicure and pedicure with nail art and stones. My appointment was at 4:30 and they didn’t take me until 5:00 pm. Once I finally was serviced, they said my appointment was for a basic manicure as opposed to the nail art appointment I originally booked. This was very frustrating since I confirmed the appointment type multiple times with the receptionist.Once I chose my nail color (a standard white color), which was off their rack, the manicurist told me it was too difficult of a color to apply and the application was extremely untidy. When I asked the associate to tidy her application, she got upset with me and said I should have never chosen this color and she didn’t have time as another customer was waiting. Additionally, I received no massages or treatment prior to nail application. She rushed my appointment even though she took me 30 minutes late.My nails looked worse after being done.For my pedicure, I had a similar experience where the application was extremely untidy and the pedicurist was extremely rude.The entire experience for both a manicure and pedicure lasted me almost three hours. This was an awful experience and I would not recommend this place to anyone.

Ive been to this location multiple times for massages and pedicures. I love the fact that you are welcomed by friendly staff members and the atmosphere is instantly calming. They allow you to the opportunity to relax and reboot without pressuring you to leave. I highly recommend this Mario Tricoci and specifically this downtown location.

I have had some good haircuts, but I have had some not so great ones. It depends on who is your stylist or the mood of the day. I wish I could leave the salon feeling good about my hair, but the feeling at my last visit was just blah.

Great service and Jackie was very patient with my inexperienced self. Of course now, I need these services on the regular rather than as the conclusion to losing a bet. Pedicure was fantastic

David it’s the best dude ever for haircut . He is so good man

My mothers haircut was really gorgeous, and it was done by one of their talented barbers. I would strongly suggest this location.

Im looking forward to having my hair colored and styled by Jessica... Very professional and hospitable:)

Love Mario Tricoci for all my hair and spa needs. I’ve been going to Connie for my hair color needs for years - she’s the best!

I got a $100 hair cut that was just ok. Not worth the price.

Quality relaxation and wonderful professional massage.

I was a longtime, loyal customer years ago. But the last time I went I decided it is no longer for me. First, I had to wait a while even though I had an appointment. And even when you get color or a cut, this salon charges you extra if you want your hair blow dried. Im no longer okay leaving with my hair wet. Youd think they would want to dry your hair to make sure your color and cut are right. And it is in the basement of the building with no windows.

If I could give zero stars I would! Absolute WORST hair coloring I’ve ever had. Do NOT recommend!

Worst experience ever. Stylist Diamond did not have any idea of what the customer demanded even after showing the photo of exact style I wanted. She should not have picked up her scissors if not confident to perform and meet customers expectation. Now my back of head looks like a dumb dude with spots all over and the forehead is worse with uneven cuts. By looking at this I say she is well far below the average stylist you will ever find in town. Not to mention, I dont really think it would not be so much different if it was done by other stylist who first appeared to be a little more experienced. Her colleague (dont knkw his name) literary tried to sell me out after checking out how my hair came by simply giving me a false feedback; it looks great I dont know what you are talking about. See my photos from today and decision is yours.

I found a new massage therapist and his name is Enrique Madrid. I have had back pain for over 20 years but since I have been going to see Enrique, I now wake up with no pain. He really thinks about how to heal you and tries different techniques, then the next week he builds upon that. He doesnt hurt me at all. I can tell he really cares about my healing and wants to help me get better. Since I have arthritis, he always removes the cap of the water bottle and sits with me until I drink the water and feel capable of going home. I get a little dizzy afterwards but thats a good sign as it shows the fluids are moving within my body. If you want to get better, go see Enrique Madrid. Hes the best. You will not be disappointed!

My wife loves it here!

I had the moroccon oil manicure with Digna and the Therapeautic Pedi with Sashka on Saturday Dec. 9th, 2017. See pics.Mani pedi services are horrible . I have received several gift cards from family who frequent Tricoci in Oak Brook. I have been to the Oak Brook location and the Michigan avenue location at least 4-5 times. I have gone here for mani pedis for location, convenience and the reputation of Tricoci as a whole. I have never been happy with their 40+ manis and $60+ pedis.They are all quite expensive with different exfoliating or moisturizing scrubs or soaks. This is all you get! The skill of the technicians is absent. I am not even sure if they possess any certifications to do feet or nails. I have very dry, peeling hands from wearing acrylic nails and calloused feet from regular exercise and high heels. The technicians buff my heels and soles a few times and cut a few hang nails off my fingernails. They never remove the dry skin or the built up callous. They soak your feet, apply whatever scrub or oil, wrap your feet, do a quick buff of your soles and paint your toes. Hands are just the same. They do not push back your cuticles, buff your nails, shape your nails, or remove dry skin under or around your nails. They certainly do not remove callous on your palms or fingers.I previously complained about the same issue a few years ago and the manager contacted me. Her suggestion was not “ I will reschedule you with our best technician and we will provide a do-over.” It was, “you did not get the right TREATMENT, we have a new more moisturizing one that we are debuting.She recommended this AT MY EXPENSE. What an atrocity. Again trying to sell their crappy run of the mill treatments. Treatments are only as good as the person performing them.If you wanna pay $70.00 for a 2.00 oil or scrub, foot or hand soak and nail painting, this is your place. Do not expect anything more from any of the technicians because this is how they are taught to perform these duties systemwide. If you want to clean your feet and hands up from callous and jagged nails, go to a small local nail place.I am going to expressly tell my family NOT to ever give me a tricoci gift card. The remaining money on my cards, I will try the waxing.

I got my hair & makeup done the morning of my wedding in October, and the final result was beautiful! I had hair stylist Ruby and makeup artist Daniela and their work was awesome. They made my hair and makeup look great but I still looked like myself, and whatever products they used lasted all day and night. Daniela provided me with some products (for an extra charge) so that I could powder my face and put on lipstick/gloss when needed. Overall I liked the salon but I did not care for the bridal loft as it was above the spa and we were told to be quiet a couple times - who wants to be completely silent on the wedding day?! I feel that there should be a better space for this. Also, the check out process took way too long and seemed really difficult to coordinate. Most of this was because my bridesmaids did not understand the extra costs for the products that were just handed for them after their makeup sessions (they thought that maybe they were included because they spent X amount of money). There did not seem to be transparency with these extra fees which was frustrating since we were already spending a lot of money there. So ultimately we ended up running a bit late getting back to the hotel to get dressed after that was all sorted out. Regardless, I ended up with a beautiful look for my wedding so I am happy with the services provided! For other brides, I might recommend having one of the members of your bridal party handle the logistics on the back end so as not to add stress to your day.

Having just moved to the area I felt that Mario Tricoci’s reputation was a safe bet and booked an appointment for a single process hair color. My stylist did a fine job, however I was surprised to learn that my hair color did not include a blow dry. I’d have to pay extra for that service. I was quoted a price for the added blow dry and scheduled it on the spot because when I leave a salon I like to leave with a professional finished look. At the end when I went to pay I discovered the blow dry was actually more than what I was quoted. I’m disappointed. I felt tricked into paying for an additional service and then misrepresented with the cost. I’ll know better next time.

Denise and Tricia took care of my pedicure and manicure the week before Christmas and I was so happy with not just the results but their warm and welcoming behavior. I loved it there and the location was also extremely sanitized and appealing!

The massage was very exhilarating it was very nice and very pleasurable

ASK for Duke! He is a magician and the ONLY person I trust to do my nails. Ive been visiting him for years and I tell everybody hes the one to visit.

I wanted a change for the new year... always had long curly hair and thanks to Lizette I was able to achieve a new edgy sexy cut! Ive received so many compliments on my new hair! Thanks love! Will definitely be coming back and sending all of my friends when they come to town! ;p

I got to Sharonika when I book services here. Prepare yourself for an amazing experience and an even better conversation!

Spectacular Service

Very nice and professional staff ☺️ love coming here.

Brilliant light and energy!! Extremely diverse and dynamic staff.. This week I attended a spectacular event launch at this wonderful salon. Everyone was happy and the professional services made you feel like a VIP no matter the cost. Taking a special moment for yourself is well worth it at this salon. They focus on you by making you comfortable and respected. Enjoy being pampered!!! 💋

I have had no issues in the past, but I was disappointed today. I wanted a simple trim. My appointment took less than twenty minutes.When I went to schedule the appointment online, the only option was hair cut $50+. I selected the first available time. When I went to confirm the appointment, it said $90. This confused me, but underneath it said that the price may vary based on what happens at the appointment, i.e. the final price is decided upon what is provided that day. I assumed it was so expensive because it was a credit card hold.When I went to close out my appointment, the front desk individual confirmed it was $90. This blew me away. She said prices vary based on which individual was doing the hair cutting, but $90 for a 20 minute trim is unheard of. Also, the wording on the online booking did not make it clear why there was an extra $40.In the past Mario Tricoci staff have been very clear with pricing throughout the process which I appreciated. But this experience was ridiculous. Ive been to many salons that dont charge at all (for repeat clients) for just a trim. Im amazed the person who did the hair cutting did not communicate to the front desk how simple the service was, and that the front desk did not see my dismay when I went to check out.

Prices were the same as what i pay back at home. Although you will definitely find places with cheaper prices, i highly recommend this place as they will not disappoint you!

I would highly recommend Mario Tricoci for your bridal hair and make-up needs. It was very easy to work with Andrea over email to set-up the appointments, and they were very accommodating for getting people done at the same time. When we had to change our wedding plans due to COVID, they were very accommodating in altering the number of people getting ready. And the day of they did their best to put us all near each other while still abiding by the social distancing rules. Everyone’s hair and makeup turned out great. Special shout out to Ruby for my hair, it looked beautiful, and to Tamryn for my makeup, no one could believe I hadn’t been touched up all day since the make-up stayed perfectly even on the extremely hot July day. If you’re getting married in Chicago, you can’t go wrong with Mario Tricoci.

Daniel in style did literally the best blow-dry ever!! getting cut in two weeks with him and Im dying with anticipation!!

Horrible rude unprofessional place! I would never never use them again . from management down to the hair dressers . .Fish always routes from the top. I do not recommend them at all . my visit was to the Skokie location and my interaction was with the manager of that location who promised to Destroy my profile in their system so I will never be able to receive service from them again, . Which were her exact words to me after I complained About the service .They defamed me for no reason at all and They take your credit number in advance and charge without authorization . I filed a police report for Fraud and deceptive practices .

CBD Pedicure was relaxing

A coworker recommended this place to me and Im glad I listened. David did a great job of cutting my hair. My hair looked healthy and shiny once he was done cutting it and styling it.

Very good service always!! Relaxing and comfortable spa area!

Great Salon! Jessica does an awesome job with color! I like that they have different stylist that do color or cut as where they specialize in. They are very talented in their specialty areas and are trained well!

When I first moved to Chicago I was really nervous about finding a new colorist. I am naturally a light brown and have had platinum blonde for years, doing touch-ups every 3 weeks with my super trusted stylist. Anyone who has gone platinum blonde knows that it can be challenging to keep the hair healthy, without getting lines, and without looking yellow. I was referred to David at the Michigan location by a coworker, and THANK GOODNESS! He is a hair magician, and such a pleasure to sit for. I get constant compliments on the color and healthiness of my hair, and its all because of David. I highly recommend him, and the salon as a whole. The waiting area is lovely, with many yummy complimentary refreshments to choose from. Everyone is very professional and friendly, and I think the prices are very reasonable for the quality of services.

I had a full highlight done by Jessica & cut done by Crystal. My hair turned out amazing & I’m SO happy with the result! Blonde can be tricky but they really nailed it & the atmosphere was great as well. I’ll definitely be back!

The google star options should be ratcheted up to 11 to handle the fabulousness that is Chicago.They do everything better - hair, nails, waxing - everything. Customer service is wonderful. Ernesto is the best stylist I have ever had. I live in the neighborhood & this is a neighborhood gem.

Two stars because the service providers did a great job. No more though because 1) we had group scheduling and one of our group got moved to a different time without notifying us; 2) 3/5 of our group got shorted on time; 3) 5/5 got shorted on the manicures (all we got was color change); and 4) their explanation for all of this, when pointed out the times and services on their web site and what we expected, was that their web site is not up to date. Not acceptable.UPDATE 9/23: I reached out to them at the contact info below because I wanted to give them an opportunity to fix... Never heard back.

Summer and Sarah are amazing. When summer was there she did a great job. Now I see Sarah and she is excellent. I always get compliments on my highlights.

I am a super stalker (lol)! My hairstylist Jun works here and I go where she goes. This salon is new trendy and clean. Its not a really huge space but they do have great spot. Cash only. Generally you can just walk in without any problems and have any hair stylist cut your hair but since I have a particular person that I always use I definitely make an appointment. She is normally booked a head of time.

In the past I have had the best service ever, but few months ago I went back for a trim and the guy totally mess up my long layers. I was very disappointed because I had long hair and my goal was keep it that way. Well, called to complain they booked me for a re-cut instead this time I made sure to book an appointment with David G but unfortunately I was 15 minutes late and they assigned me to another stylist, if I would’ve have known I should have just gone to the neighborhood hair salon. I only agreed because parking is almost $20 dollars took me an hour to get there so I took my chances and end up with short uneven hair. Her excuse was “you don’t have a lot hair” “ you have to style it every day so it can look nice”I regret going back later I found out that she does not have the experience that David or Mike have, the two people who I initially had trusted my hair with.Hopefully I can find a stylist that can get rid of the mess, it’s hard to find someone who can listen to your requests.DO NOT BOOK APPOINTMENTS WITH ANYONE, CHECK THEIR REVIEWS AND EXPERIENCE FIRST!!

I have been a client of Nelida’s at this location for many years and it’s hard to put into words how fantastic she is. She’s an absolute professional as she is able to just look at you and know which color will have your hair looking fabulous and your complexion glowing! Since I’ve been her client, the condition of my hair as improved dramatically as she also knows which products to recommend to suit your individual hair needs. Each time I leave an appointment with her I feel beautiful and confident because I know I look my very best. Try her and you too will leave the Salon looking like a star!!!

Ruby is a Very TALENTED stylist. Created a gorgeous me. Thanks

The spa got us in for two massages with 2 days notice after another spa in the area cancelled my appointment last minute. They were all friendly. AJ did our massages. She was great! Did an awesome job! Highly recommend!

Wonderful services at this location! This location offers so many outstanding services!!!Plan your day ahead and make your service appointments between 10am-4:30pm. Wonderful rates and very professional!

Ive been here a few times as a vendor to repair hardware. The people that I have had the pleasure in dealing with are professional, courteous, and are always friendly. This is one of their flagship locations located at 900 N Michigan Avenue--and by far the busiest MT I have ever seen; however, their staff is amazingly efficient and are able to make your visit calm and relaxing.

Peyton does such an amazing job with balayage!! And she takes the time to figure out what will work best based on what you want and the level of maintenance you want! Shes amazing!!!!

Great amenities, peaceful surroundings, and a really great program you can apply for to get you awesome discounts for future services.

Amazing place and products! To 900 Michigan I have been visiting more then a year now! Never disappointed with the service and the products what they offer. Only one time I wasnt satisfied with a facial because the person who did that mainly focused on the money and to sell the product I could feel that. But overall I love the place. Ingrida is an awesome person so friendly and love her spa. I always recommend her services, never get disappointed with her and the products what she offered to me!

I have been with Alain for years. He is the best. I always gets so many compliments on my haircut. The new salon is beautiful.

Digna provides the best manicures and pedicures around. And, she is so kind and non judgemental! If you need an eyebrow wax or facial, see Rebecca!

I love the staff especially David who is a master with color. Unfortunately, today the salon gets f for a tragic new policy that says my time is not worth the same as another customers. In short until they change their new policy regarding blow outs with color I will find a new salon.

Went in to see Myra and she always does a great job! Highly recommend her, very conscientious!

I went here for the first time because my colorist graduated Mario Tricocis school and is employed at this location. The parking was relatively easy to find, but the elevator situation is wonky--you have to go up to the 6th floor to get to the stores, but the stores are on floors 1-6, so you may have to find another elevator to go down to get to the level you want. The salon is nice and bright and clean, and I was checked in quickly despite it being the busy holiday season. My colorist, Emily, came to find me right away. She has done my color twice as a student and I havent let anyone else do it because shes so good. I can tell her what I want or what Im thinking, and she can pull up a list of pictures of hair colors. I pick what I want, she mixes it, and it comes out exactly like I wanted. My hair was so soft and Ive gotten compliments about the color everywhere Ive gone. Prices are so reasonable, too--I got a single process color for $45 (not including tip). The service was great. Emily and I chatted while she did my hair because we know each other, but other customers were working on laptops and phones and were not bothered. Highly recommend Emily and this location!

Great customer service and very happy with my cut. The atmosphere was a little intimidating with all the hustle bustle, but it was still organized and personalized. My stylist gave me great product recommendations only after I asked for them. I didnt feel like they were trying to push sales on me. Will be going back!

I made a last minute appointment for a massage because my neck was killing me! I did the 25 min Go To Go Massage with Deanna and in that short amount of time she worked on my tense shoulders, neck, and upper back. At the end she gave me exercises to do on my own to stretch out my muscles and gave me many pointers of how to better take care of my body to avoid tense muscles. I would highly recommend Deanna and hope to see her again soon for a full 80 min massage!

While my service was good, customer service was poor. I first was gifted this, was told they had set a card on file and would be able to leave gratuity on it. When I tried to do so, the girl acted both confused and unphased. After this hadnt parking validated, which the promote at $10. Go to the parking ramp and am charged $32. With my two treatments was there for 3hrs 10 minutes, with about a 30 minute+ wait between. When I go back because I was sure this was just a fluke with the machine - Im snobbishly told by another receptionist that its only good for 3hrs. So the validation is null, and I would have to pay the full charge. I had no control over the delay between service, I mentioned both while checking in and after my first session that I had parked. The attitude and lack of responsibility is more than underwhelming. Im honestly not sure how I could have prevented this, and again with them promoting this validation Id at least expect some empathy or acknowledgement that the timing of the service going over was not at fault to me as a client.

Good quality, great for families . We never had a problem with service . The only hickup is the limited menu.

Delightful staff but the rest was a disappointment and border disaster. I showed a colorist what I wanted IN A PIX on their wall . She couldnt get it right. Was there almost 5 hours as she re did it 2x still with ?? results! WAY TO $$$ Came back to get makeup make over the next week and had all kinds of thick dough all over my face. the eye makeup took forever and included white line next to y eyeball. (got red eye) . All friends hated it and even laughed. I looked like Adams family. Took 45 minutes to get it off. But love the gals! Feel bad with this.

I had gotten a haircut and the stylist cut my hair short despite my warnings! Then I didnt go back there for a cut but now looking to color my hair and thought Id give it another try, went in for a consultation, the quote kept getting higher and higher and youd think after spending 100s of dollars they would blow dry your hair!! Asking me if I could blow dry my hair ?? Even cheap place offer better service than this high end salon !!! Im done giving it a chance!

Beautiful salon - so sad its hidden! There is a great group of technicians at this location - especially Rebekkah the Esthetician! The guest services reps are always friendly and helpful with recommending technicians based on your needs and strategically scheduling a mornings worth of treatments to maximize relaxation. The spa in the back is removed from the loud, fast paced hair cut/color floor (its undergoing rehabilitation currently to make it even better). I suspect this is the premier location of all Mario Tricoci Salons!

I always feel cared for as soon as I sit in the waiting area and Chelsea does a great job on my hair

Not experienced with natural hair, although i will credit they tried to be gentle. Asked for a red color, showed him the pic, got a brown with some random streaks. Some parts you cant even tell were colored. Will have to wait a week or so and buy some box color and color it myslef.

I came in the other day on the recommendation of a friend and had Mike. He was really nice, the hair cut is awesome, really solid quality cut. Aint cheap, but I feel that it was pretty worth it. He threw in some weird hair product too so thats cool.

Jessie is a real pro and a delightful person, as well.

Ive being going to Juan Jose at the Chicago location since last May or so, and absolutely love him. I think hes a senior stylist, so his price is a bit higher than Id normally like to spend, but he does an amazing job on my hair.He rotates between Chicago and some of the burb locations, so it was hard for me to get him on a weekend, so I went one day on my lunch hour (one of those days where I needed to get away and be pampered and beautified). He did an amazing job straightening my hair after the cut (my hair is coarse, thick, and I have a LOT of it), and upon returning to the office, I got TONS of compliments and comments on my hair. Loved it so much that I went during lunch again the second time, and again lots of compliments. Made sure to time my hair cut right around Halloween so that I wouldnt have to fight with my hair. And voila, thanks to a little dry shampoo, I had picture-perfect hair for all of Halloween weekend. :D

Ive been going to Marcia at this location for 8 years now & she is amazing. Shes friendly, professional & will always make you laugh. Trust me, this is the only place you need to go for special services and Marcia is the only person you need to see.Tip: She only works Tues - Thurs...but works early & late some days to accommodate most peoples 9-5 schedules.

Never disappointed w end result but felt a little neglected at last appointment...*UPDATE*...(Never say never applies here)had a terrible experience with the last appointment. I paid WAY too much for a jacked up cut and color. Feeling neglected at the previous appointment for this review, was nothing like the finished results after my appointment in March 2020...WILL NOT MAKE ANOTHER BAD CHOICE...REVERIE SALON, I AM COMING FOR YOU

Very disappointing. I had very high expectations for this salon as it has gotten good reviews however once I arrived at the salon and met with the hair dresser she was very rude from the start, she then proceeded to tell me that my expectations were too high, and that she was getting off soon so she didn’t have time to do my hair although I had an appointment and had blocked the proper amount of time on her schedule. Now I understand dying hair is a bit tricky however all I was asking was to go from blonde to light brown. In the end she refused to do my hair and I walked out with the same exact hair I walked in with. My appointment was at 3:15 and I was walking out by 3:30, she barely gave me the time of day. Will not be returning or recommending this salon to anyone.

Im surprised that this place doesnt charge more!! it is high end, state of the art, and super cool!! i LOOOOVE it!! Make sure you see Ernesto for you cut! Hes amazing!

Made hair appointment the day before for a haircut. Arrived a few minutes late but waited 10 mins for the Receptionist to finally get through the line. She then told me that my appointment had to be rescheduled.Please do yourself a huge favor and go somewhere else. Will never be back - horrible customer service.

It does cost more than most places but to have piece of mind while there are scissors near your hair is worth the extra $15-$20. Chelsea is wonderful, quick, sweet and very talented!

Mitch is the best stylist around! Have been going to him for years and consistently love my cut and style!

Terrible customer service... never let me know or texted me that my appointment had been canceled. Very upset after having high hopes for a new salon. 👎🏻😢

5 Stars for my colorist Bethany and 5 Stars for my stylist Patrick. Convenient location. You can cancel the same day and not get charged so long as you reschedule. If youre looking for a solid salon with good technicians this is for you.

I have been coming to Mario Tricoci on and off for years, it was very convenient when I worked across the street. Ive had some great stylists here but I dont love having a separate person do your hair cut and someone else do your color.Bonus - they do great manicures!

The best color I have ever had in my whole life. I moved 1500 miles away and I fly in just to have my hair colored and cut. I tried two very high end Salons in my new city and they did not come close to Mario Tricoci.

Best dye I have had, maybe ever! Summer was super thorough in her consultation and gave great maintenance tips. A little pricey, so get their $20 coupon 24 hours before you visit.

Mario Tricoci Hair Salon are genuine, real hair stylist. Best saloon I have ever.Definitely recommended. The wait can be longer in the evenings or weekends but they are the best

Place is very well ran. Everyone there is so nice. Good place to pamper yourself.

1st time client. Brought pics & explained extensively what I wanted done. Neither the stylist nor the colorist listened to a word I said. Wont return. No stars.

A little small and crowed while having to wait, but they know how to cut my hair just right and my stylist makes me feel so Prudy!! I love coming here I can put up with the minor mishaps, she always helps me come up with a new style and it is perfect every time, a good cut and color are important yanno! Pricey for some but I am telling you worth every penny!

I just got my hair done by Vienay today, with David s ongoing instruction. She was polite and attentive; she even carried my beverage to her station. Excellent place, represents Chicago Hospitality well.😎

Chelsea was my hairstylist and she did an amazing job. She is professional, polite, and very skilled. The overall experience was great and I would definitely recommend this hair salon.

I had one negative experience here years ago and didnt go back until a few months ago on the recommendation of a colleague of mine. Now Ive changed my opinion; the hair stylist was great-- very efficient, gave me a good cut and style, and all over lunch with time to spare! Ill be going back for more services for sure.

Somebody named Diamond cut my hair. She burned my scalp after I told her it was already too hot (so that would be twice that she burned it), she broke a roundbrush because she was moving so quickly to dry my hair, and, she was cutting my hair with one hand. Meaning the scissor hand. If this is what Mario accepts as their junior level stylist, I wont be returning.

I was very displeased with the payment process. I called ahead of time to make an appointment and told them I had a new client referral code for $20 off a service. They offered me another promo ($115 gift card for $100) but they said it could not be used with the new client referral- so I passed on the offer during the call.When I went to pay, they no longer took the referral code (for no apparent reason) and would not let me buy the gift card to use towards my service. The manger would offer me no discount or new client special because of an error on their side.Very unhappy with the way it was handled and will not be going back.

Mixed review...super unorganized front desk, often dont answer the phone. Outstanding facials and massages tho

Ive been a customer for a few years and have never been disappointed. I rely on my colorist and stylist for their expertise and recommendations. Theyve always been spot-on!!

Ive been using Mario Tricoci for close to 3 years, and I love it there! The service is great, the stylists are on top of everything, and get to know you on a personal level. Hassle free hair cuts, my kind of place.

Scam! They tried to tell me that I had to come in to at least three sessions to achieve the color I desired. Not true. I went to the Colour Room and they gave me the look I wanted that day. So disappointed in Mario’s lately. I think most of their training these days is about business and how to upsell the client rather than the art of the hair. Shame on you Mario Tricoci’s.

Huge salon, great service. LOVE that you can book and manage appts online.

There are things I dont love like the fact that if you only get your hair colored not cut you have to blow dry and style yourself and there is almost always a long line to use a blow dryer. I also dont love that the people in the spa try to upsell during your massage of facial. The amazing job Myra the hair colorist does makes up for all of that! She is so precise and offers great suggestions to enhance what youre asking for rather than trying to peruade you to do something totally different.