Mrs. Joanne is amazing. Customer service and attention to detail are a breath of fresh air. Get you in and out quickly. Always a beautiful smile or kind words. In these times thats not always easy but its so appreciated. Goes above and beyond. Thanks for everything especially your hard work to make sure so many are happy with their purchase.

I got what I requested. A non smoking vehicle. I do not remember them being that expensive;however, I realize you may pay a little more for top notch quality.

They did a great job fixing our car, and they were even done a day early!

Excellent customer service!!

Great atmosphere, pleasant staff and reasonable pricing!

Excellent customer service. Receptionist was very helpful.

Great experience all the time. This time customer service was excellent, Ms. Joann was awesome she went over everything and no rushing. They normally get you in and out. Nice vehicles and great prices.

Staff was very friendly and accommodating. Luv Kari 💖

We were very pleased with the quality of service we received. Dick Smith is very affordable on their rentals and helpful at accommodating our needs. We will definitely be using them again!

The best place to get a rental in Columbia!! especially if you need the rental quickly. The ladies that work at the rental car desk (at the Fernandina Road location) are extremely friendly and helpful. Great customer service!!

Customer service was not great what so ever at the 2notch location. Was charged an extra day when returning the car, he said I was late by 3 hours because I didnt return the same time I received it which they never said until we got there. Overall the Armanda we rented was excellent 5 star for the car very comfortable for travel. Would recommend as far as the car goes but service horrible. They also need weekend hours for rentals and returns

Wonderful experience good attitude with the young ladies

The customer service was great. The car was awesome. Especially for the price. Your competitor with the big e. Will never get my money again. Theyre a rip off.

Dick Smith Rental Car on Two Notch has awful customer service. I was not the person who rented but was present at beginning and end of the rental process. Melvin E. was not welcoming or polite. He seemed to be bother because we were asking questions. In the past, I have purchased several cars from Dick Smith and used the car service center. I was always treated with respect. Im thinking about purchasing a SUV in the future but may not purchase from the Two Notch Road location. I met Mr. Dick Smith years ago. I feel as though, he would be very disappointed with the customer service that being provided in the rental department. The pricing for the rental was good but customer service was terrible.

Very good rental experience, made everything easy

I love these guys. I dont rent often, but they are always helpful and the prices are great! Wont ever go to the big guys again!

We have used them 5 times in the past year the one on two notch rd. and they are very pleasant and the cars are very clean. The process is very easy.

My experience with Dick Smith and the employees there has always been great..always courteous and professional. Rob Johnson

One of the best car renting experience Ive had. Process is quick and easy. They have a super deal on the Versa weekly rental. Phillip and staff are excellent and personable.

I have rented vehicles from both their 3650 Fernandina Road and 2800 Two Notch Road. The rental vehicles are always low mileage and in excellent condition. I have rented Trucks, SUVs and Sedans for over three years. Many of my friends have rented based on my recommendation and they have all been extremely impressed with the rates and customer service.

Nice people to do business with. All the staff is very friendly and helpful.I highly recommend them.

The love that place and the cars are cheap rent customer service is great

Awesome place to get a rental car or van. The services fast and friendly. I been renting vehicle for over two years.

Very nice service

Fantastic customer service! Professional and efficient staff. Friendly and knowledgeable as well. You guys were terrific!!!!

Very nice staff and customer service

These people are the BEST. Weve rented cars from them multiple times. I highly recommend them if youre needing to rent a car.

Very reasonable prices, great and friendly staff, By far best rental car establishment in in town.

Awesome place to get a rental especially last minute when in need and Excellent customer service

They have really fast service if you reserve a car

Love them

Good place they really help you get setup in car tell you get your car back.

Great service! And great rental service

There very nice and go out there way to help you....

The ladies thats renting you a car is so sweet.

Quick, friendly service...very professional...only negative the prior renter had smoked in car and smell was still there.

Thanks, it was very organized. Great experience so far.

Danielle is the best renal agent that I have ever dealt with

Super easy and less expensive that a traditional rental car service

Experience with the car was great overall and staff at the counter were super nice . However there is room for improvement like a key drop box would be nice for after hour drop off Bc that would be convenient in case working ppl want to bring a car back after hours. More counter staff is needed too Bc you can have a bit of a wait for pickup and return . Price was good however but Bc of the wait and Bc of the non key drop price I will continue to price compare when renting with enterprise vs them . A few more tweaks and they will be great.

Professional workers, have no issues

Great place to rent a vehicle!

Great prices, clean vehicles, great Customer service

Everyone was so nice and their customer service was awesome

Very expensive cars, for the above average life style.

Went here for auto repair. Excellent work, friendly and helpful service

Great people very helpful Danielle is awesome

Excellent atmosphere and superb customer service.

Fast service and great rate

Great customer service !

Best place to rent a car

Best place in Columbia to rent a vehicle.

I had a horrible experience with them I rented a car and customer service was very terrible and rude price was great also they charged me 500.00 for a mirror which only cost 150.00 even tho prices was Great I would never rent from them again someone else hit me I had a police report and all

They damaged the front lip on my car and wouldnt fix it properly they said they werent liable for the damages because it already had road rash from bottoming out even though I have dash cam footage of them damaging my car by there technician running it straight into the curb, so needless to say I will see them in court for property damage.

Great customer service, fast and easy!!!

Great to do business with

Very efficient and polite

Horrible customer service! !

Very please with the service I received.

Great place

Great staff

Excellent service

Quick and easy

Nice

Fast

Great

H by u

Fair