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Elle Nails Spa West Loop
912 W Madison St, Chicago, IL 60607, United States
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Elle Nails Spa West Loop

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Tr
Review №1

I scheduled an appointment online, and service that I selected was for a no-chip remover, I explained that I would be interested in removal and polish (no chip), but unfortunately, they didnt try to accommodate my request just simply said we dont have time, very curt, nasty, and poor customer service. I supported them during the pandemic, but now I guess they cant provide the customer service that they once provided during COVID because its back to business as usual....I will never ever support this business ever again. Will take my business to my community as I shouldve to begin with! Take Care Elle Nails!A faithful customer is gone!

Lo
Review №2

I absolutely love this place!! I come here when other nail salons have unsatisfied me, and they always know how to fix anything. I always leave with a smile and confidence that my nails will look fabulous for weeks at a time. Theyre the only place that remembers to give massages after a manicure. Would TOTALLY recommend.

Br
Review №3

Been going here a long time. Great service with reasonable prices. Clean, accommodating - best to make appointment as they are almost always busy. Very highly recommend!

Ju
Review №4

This was by far the best pedicure Ive had in a long time. My friend and I have been searching for a salon that offers a good massage with the pedicure and we have finally found it! Opted for the hot stone pedicure and it was amazing. Absolutely worth it! We will be going back!

Ju
Review №5

This was one of the best nail places Ive ever been to. I usually dont write a review but today I came in and I just had to. The people here were super nice and comforting. The lady that did my nails did a wonderful job, giving me such a calming experience and they made sure to take great care of me. I wished I knew about this place sooner!!

Ta
Review №6

Shellac manicure in wedding cake. They have a very clean shop and I love that they use sanitized equipment. They also seemed to have good rapport with their usual customers. Will go back!

Ed
Review №7

Yes! i finally found my forever nail tech and salon. super friendly staff, talented employees. cant recommend this place enough. one of my favorite parts is being able to text the owner to set up my appointment. very convenient.

He
Review №8

Tried a couple different nail salons in the area,Elle Nails Spa West Loop has been my favorite so far! Very clean, beautiful nail color options, lovely staff and extremely fair prices. Ill definitely be returning and would recommend to others looking in this area

Am
Review №9

AMAZING. Ive never left a nail salon without at least one little thing I wish I could change. But these guys crushed it. Friendly, quick, and professional. My dip nails with tips and pedi are beautiful!! Will definitely be back!!

Sc
Review №10

I found my new nail go to. My tech was so polite and very understanding of my need to relax while being pregnant. My nails look great and my experience was wonderful. Ill be back for sure!

Ro
Review №11

This shop is very clean and beautiful! Staff took very good care of me. She took her time and ensured that my nails were nice. I got a no-chip mani & reg pedi. Very professional and nice people. It was a great first visit and it wont be my last. Its definitely my new favorite nail spot!!!

Ch
Review №12

Staff has great attention to detail and her gel manicure lasts well over 14 days. This spa is very relaxing and clean. I do suggest calling ahead to make an appointment on weekday evenings as well as weekends because they get very busy.

Ca
Review №13

The employees are all so attentive and nice. They are willing to do what ever you want to make you happy with your nails!! They do such a beautiful job, just be specific!

Je
Review №14

Love my nails. He did such a wonderful job and really took the time to make sure they were perfect and I was happy. This will be my only place to get my nails done.😁

Ty
Review №15

I had the best experience here. I have had a really hard time finding a place in Chicago that I like and I drive 30 minutes just to go to this salon. I got acrylics and they were so meticulous and really took their time.

My
Review №16

Ive been coming here for a few months now and they do a great job! I get gel French and they always look great no matter who I get. Clean and friendly

Mi
Review №17

I love Elle Nails! Zara is AMAZING! She literally told me she’s a perfectionist and cares about the little details. I mean… what more do you want? I love her!

Ka
Review №18

I had a wonderful experience at Elle Nails. They were super kind and patient as I selected my colors. Sharon and Tin helped my friend and me. They were professional and timely with my appointment slot. Will definitely be going back!

sh
Review №19

Also have the best experience here. They salon is clean and everyone there does a great job. They listen to what I want! I will keep coming back!

Le
Review №20

I absolutely loved my time at Elle Nails Spa West Loop. I got my first full set here and the ladies were lovely. Staff helped me out with creating a beautiful ombré look. The prices are really great and the quality of the nails are amazing. I will be going back everytime I need my nails done! Thank you!

Lo
Review №21

Love this place! So friendly and accommodating. I was referred by my sister in law and Im so glad she told me about this place.

ri
Review №22

I love it here. I am a regular and I have tried many other nail salons, but this is by far my favorite place. My manucurist is so super nice and she did my nails today and was so detailed oriented. I cannot day enough good things. They may not have the glitz and glamor of other salons, but they go above and beyond.

Ro
Review №23

My friend and I came for a shellac mani and regular pedi. My nail technician was super friendly and did a great job. Prices seemed fair and she took her time to make sure it looked great.

Da
Review №24

I do find this salon to be a hit or miss sometimes! The service is so friendly and I loved my nails the last time I got them done (see pic). I live in the neighborhood so I like to come here bc it’s close but there are a few instances where I wasn’t happy with my nails. I did contact them to let them know and they were very kind and had me come in to get them fixed!

Co
Review №25

I got a gel manicure and I love how my nails look! The arm / hand massage at the end was the icing on top of the cake! If I lived in the area I would surely come back!

Ko
Review №26

I went in as a walk in for a polish change pedi and gel mani. They were so nice and polite, sandy took care of me and my needs. I just got a spray tan before coming in and she was very careful with my hands and feet so the tan wouldnt run. Ill definitely be back.

Ha
Review №27

They alway do a fantastic job with my nails. Very friendly too. I love the nail studio

Mi
Review №28

Very detailed!!! She gave me just what I asked for. It was a little more than Id normally pay for my nails, but she cleaned up my cuticles and everything. She even got the tops flatter bc I dont like them thick. Extremely happy with this place!!!! Fantastic job. 5 stars hands down.

Ra
Review №29

Great job on my manicure! I like the operators and the shop very much. Prices were on low-mid average.

Je
Review №30

All the ladies here know what their doing. Their Luxury pedicure is to die for! Skilled, patient, polite and overall great experience.

ge
Review №31

Came in yesterday for a dip powder new set and was very impressed by the price and quality. She did an amazing job and on top of that she was able to get me in and out in exactly an hour . Highly recommended this place.

St
Review №32

I love this place! All the nail the techs do a wonderful job!Also, a great place to get your eye brows waxed!

Ma
Review №33

I felt like they were rushing with me the whole time even though I made an appointment. The manicure is messy, there is polish on my fingertips (couldn’t take the time to clean it off) and my nails are rough to the touch like they weren’t filed. The pedicure didn’t include a massage and was extremely rushed.

An
Review №34

The service at this salon is exceptional. Staff made us feel so welcome and provided outstanding customer service. The salon itself is modern, clean, and the entire staff is very friendly. I would recommend this place to anyone in the area.

Br
Review №35

The shop is very clean and the workers very professional. Everyone is very good at what they do. The only nail salon I will ever go to

Ad
Review №36

My former nail technician moved out of town. So I googled to find a new place to get a no chip mani/pedi. After reading more good reviews than bad. I decided to call and make an appointment for today. I arrived at the nail salon the staff was nice and friendly. On the flipside the service wasnt great. Ana was the person doing my no chip mani/pedi. The pedicure lasted 20 minutes basically she removed the polish, buffed my toe nails, and put on new polish which I paid for a pedicure. My manicure was done in about 30 minutes and my thumb nail has chipped and its only been a few hours. I was really looking for a nice place to go to biweekly and get a no chip mani/pedi. Well, I guess the search continues!

Na
Review №37

Comfortable, courteous, clean place that does a great job caring for nails! Thanks again!!

Om
Review №38

The 7 day guarantee isn’t real. I think they use cheap supplies. Just go elsewhere… cute designs but what’s the point at $100+ if they will fall off in less than a week

Sa
Review №39

Appointments definitely suggested. But if not busy can do walk-ins. This is a great salon for dip, gel services!! Ive been there three times and each was just what I needed.

Co
Review №40

This is a great nail place. Friendly staff and they do a very thorough job without making it rushed. The prices are normal. Very happy with my nails!

Ch
Review №41

Customer oriented, friendly, clean, and timely! Tin and he is the best hands down! They have a plethora of colors, decals, and qre all around amazing. They even cut your cuticles with each fill in! AMAZING!

MM
Review №42

I’ve been to Elle a few times and they are always so gentle with long lasting color. I don’t get anything too crazy just no chip hands and pedicure. I love the add ons for the pedicure! The jelly and paraffin wax are great for my feet that get pretty torn up from walking so much. It isn’t the nicest most updated place ever but for the price it’s affordable and good quality. Definitely my go to nail spot! I always do walk in and they service me right away!

Ta
Review №43

I went here approximately 1.5 weeks ago and Tee did my nails. (Im T to) she was awesome. She did an amazing job on my hands and feet. This will indeed be my go to and you should go to. Thx for that awesome service. My hubby was very pleased.

Ar
Review №44

I’ve gotten Dip many times in the past at many different salons, each time lasting me well over 3-4 weeks and the only reason I would need to go back to the salon is because my nails were too long. This is a photo of my nails four days after getting them done at this salon. Keep in mind I left the very next day to travel so I haven’t been doing anything strenuous that might deteriorate the nail, like washing dishes.I would go back to the salon to get them fixed but the service was terrible and they clearly do not use quality products. Also, I made an appointment for 5pm and didn’t start until 6pm.

Ho
Review №45

Great experience both times I have gone! Go to for dip powder nailsSuch a beautiful, relaxing and clean nail salon! Tin is fabulous with pedicures and I am super impressed with the quality and attention put into my dip powder manicure! I am super picky about my nails and cleanliness of the spa. Modern Chic was not only 5 stars on all things but the all of the staff are incredibly welcoming as well. I will definitely be back!

Ke
Review №46

I love Elle Nails! They do an amazing job every time. I have been to countless nail places and this salon BY far does the best job. I always get a no chip manicure and it always turns out great. The staff are always very friendly and get you seated quickly.

GI
Review №47

I love the new remodeling!! I felt very comfortable with their cleanliness, especially during this pandemic Tip was awesome doing my pedicure!!! I had a bad nail and she knew exactly what to do and gave me options. She didn’t just do it. Great pedicure and massage was phenomenal!! Pedicure room was beautiful and clean. Mesmerizing!! Thank you Elle nails !!

Ne
Review №48

This is after a week of getting the gel manicure. I can honestly say that this is the worst no chip I’ve had. It peeled off the next day! My sister also has hers done and it peeled off the next day after she showered. She went back the next day and they fixed them BUT the following day they peeled again. I think the products they use are cheap. I won’t be returning. Wish I could get a refund!

Ra
Review №49

I had a great experience with the staff. Mugi and Tim were amazing. Love my nails for Valentine’s Day. They are beautiful.

Ch
Review №50

I love this place. Everyone here is so nice and they do a great job. They do have a small discount if you pay in cash and have an ATM inside.It can get pretty busy so if you’re not able to wait, definitely call ahead.Options for regular mani/pedi, gel, dipping powder, designs and foil.

Ga
Review №51

I give two stars because the pedicure was lovely. I walked into the shop, no other customers, and asked if anyone was available to do a pedicure and a full set of acrylics with ombré dip nail, nude to white. I was told yes, and first up was the pedicure. Basic pedicure, lovely service. Well done, great cuticle cleanup. The issue came with my acrylic set. They sat me down with a young man, glasses and an arm tattoo of an arrow, did not catch his name, and he proceeded to prep my nails. He did a great job on the cuticle cut and nail shape, however, the ombré was terrible. It took him nearly two hours, and ultimately, he could not get the color correct. I ended up with two color blocks on my nails, and after he finished and it was clearly NOT well done, I was asked if I just wanted a solid color. I had already had my toes painted white, and asked if he could simply paint the nails ombré with a gel polish, but he told me Im new, and I cant get the color to fade. Sir, why did you step up to paint my nails then? I found it very inconsiderate that with an empty shop, I was handed off to someone who did not have the skill set to complete my request. Ultimately I conceded to a solid color, as I was in a rush and clearly he was ill equipped to complete any other request, paid the people (because its a pandemic and everyone needs their coin), and left expeditiously. On my way home, I noticed paint and residue on several of my fingers, as well as a large cut on my thumb. Will not be returning. Clearly they prioritize pushing customers in and out over adequate service. Wish I didnt have to pay them but its a parallelogram outside and everyone should eat.

na
Review №52

I love Elle nails spa I go there every time it a bit pricey but I promise you it worth it. They always take good care of of me when I go there. Super friendly I say try it out

Me
Review №53

Very clean! Not used to seeing such a clean nail shop. I commend them for that and they have my business. My pedicure was nicely done, there was no rush. Thank you!

An
Review №54

I came in for a regular pedicure, no chip manicure. First she started with the pedicure and she didn’t even put any top coat which I found strange. Then we moved to the table and I had gel nails on my hands; however, she didn’t use acetone to take them off and instead kept filing and drilling on my nail bed to get them off. I kept telling her she still didn’t take off all the gel nail but she ignored my comment. She then began filing my nails to shape them and she sliced my pinky finger and she said sorry but she was still filing them anyway after I told her I was in pain. She was even still cleaning the gel off and it had been a whole hour already! So I just told her I was done and left. I was there for two hours with nothing that I wanted done. I don’t recommend this place to anyone and I’m never going back.

Ka
Review №55

I absolutely love coming here. Ive had almost every nail technician and theyve done a wonderful job. I got dipping powder for my nails and Tin did Great job. Thank you!!!

Je
Review №56

They are super nice! Very friendly and super clean. I will definitely be back!

to
Review №57

Me and my wife are regular customer here ! i always have great experience when i come here . They are friendly and professional !

ki
Review №58

EXCELLENT SERVICE. We got the deluxe pedicures and they were amazing. I didn’t feel rushed and the massage was great. The interior furniture look nice and very clean. Two thumbs up!!

Me
Review №59

I love this place. If youre looking for a quality mani or pedi look no further. The staff is incredibly kind and timely, and my nails look great. I have been here twice now and each time have the best first-impression when I walk in. Above and beyond precautions to be COVID-safe, easy online appointment scheduling, great color selections, superior service, AND they accept Venmo. What more could you ask?? Give generous tips, this business deserves it :)

ta
Review №60

They have no other option for a pedicure but the razor for you so I got 1/2 a pedicure because I didnt want that used will never be back

Te
Review №61

Very welcoming and professional service. Quality work!

Li
Review №62

The people here are wonderful. My husband and I just moved to the West loop area, and Im pleased to have found my nail salon so quickly. Tee did my gel manicure, and a week later, my nails still look great - no peeling around the cuticles or chipping. Reasonable prices, efficient service, and quality work. Highly recommend!

Ed
Review №63

Nail tech was awful, chubby asian lady did my feet and young asian girl did my hands. The worst experience Ive ever had.

Ma
Review №64

Reasonable price, but I had someone who was new and I got home and took the nail polish off. It took her almost an hour to shape and paint my nails. The polish was very thick and wasnt dry 3 hours later. My cuticles were bleeding on 4 fingers. Everyone else there seemed to have a good, fast experience.

Ja
Review №65

Good Sevice 😍😍😍😍 !!!

tu
Review №66

I love this salon, very clean and they are always update new products 👍

Ma
Review №67

Excellent hygiene practiced here. Calm and soothing interior. I got my first powder dip manicure here. Absolutely amazing!!

Re
Review №68

Tried this nail salon for the first time last week and loved it! Called two hours before and was able to make an appointment for a fill in and pedicure. Service was really well. Told the nail tech how I liked my nails and she did it exactly how I like them! Paint job has lasted well. Pedicure was good.

sh
Review №69

I have been here a couple of times and I always have a good experience. They also do such a good job with my daughters nails. When my daughter and I need our nails done, this is where Im going!

kr
Review №70

Clean and friendly place. Tee is very nice and very customer oriented. I came and showed her my current set and asked if she had a tech that could do the same kind of work (I am a stickler for shape and so far some places in Lake View have not delivered on shape let alone design)!! So she said she did believe she had the tech for me so I made an appt and upon my arrival I got paired with Muggi. I’ve officially found a new nail tech and a new nail place.

st
Review №71

I had a wonderful experience getting a pedicure. I would recommend Elle nails to anyone. Thanks for the great service.

Di
Review №72

Prompt service, attentive staff, and my nails looked amazing! If you are thinking to do designs or extensions, pedicure or regular colors they do it all and I just walked in! Super thrilled with finding this place.

Am
Review №73

Walk-in available, one of the best mani pedis I’ve EVER had. Pricey but you get what you pay for. Literally my heels and feet are baby soft. Aesthetician was extremely attentive to detail, very calm and sweet demeanor. They are careful with covid precautions which made me feel safe.

He
Review №74

I went to Elle Nail spa for the 1st time last week and was very pleased with the service. The staff was very friendly and professional. So far so good as my dip powder is holding up well. I will definitely go again.

Me
Review №75

Dip isn’t supposed to come off, mine lasted only a week from this place! One nail came off like a fake nail... At my old nail place it would stay on forever until I got a new manicure, disappointed/not going back here.

G
Review №76

I LOVE THIS PLACE. Been here over 5 times, I have been getting the powder dip.Recently started getting tips as well. They always honor my appointment and Im seated immediately. I have had multiple different people do my nails here and Im always pleased.

ma
Review №77

This place is top notch Ive been coming here since 2016 refuse to go anywhere else 💗💝 💅all of the above great customer service too a total must do !!

ai
Review №78

Waiting patiently for this salon to reopen. I need TEE to fix my hot mess Covid-19 nails. SHe is an artist, and her work is consistently gorgeous. highly recommend!!!!!!

Br
Review №79

My nails were done poorly, with no account to my actual fingers. It was as if hed done nails for the first time on me. I politely asked for him to fix them or a refund, and both things were turned down unless i was willing to pay extra. I dont recommend, and wont return.

Me
Review №80

They always do a great job with my nails. Very affordable and great customer service.

La
Review №81

Life savers !! I went to a different nail salon that butchered my nails. I came in here and everyone was so kind and helped fix my nails. My nail manicurist was so helpful and sweet and knew I was upset.. she explained everything as she was doing it. Multiple people have told me to come here and I’m glad I did. This is definitely going to be my new nail spot !

Ru
Review №82

I will never go anywhere else in the city for Dipping powder. Both Tee and Muggi are amazing! They shape your nails perfectly and know more than you could ever imagine about all the Dipping powder colors available. They also convinced me to stop with tips and let my nails grow out themselves!I have been going here over a year now and pass about 15 other nail salons on my way. Its so well worth the trip! Ive been getting Dipping powder almost 3 years now and this is the best place Ive been to. They always last at least 3 weeks, unless I do something that breaks one. And if I do break one Tee will always fix it for free if Im not ready for a full manicure. I recommend this place to anyone I know in Chicago but honestly anyone who needs Dipping powder in the city. They have very good deals for cash, AMT inside with NO FEES.

Ts
Review №83

I’m very picky with my nails and i was very impressed with my mani + pedi and acrylic fill.

Kr
Review №84

Horrible quality. I noticed small chips within 1-2 days of my gel manicure (done by Sharon) and went back to the salon within 3 days from application to have them fixed (they guarantee 10 days chip free for their services with receipt). They buffed down the top layer of my nails, reapplied one new layer of color and top coat. Today is day 8 and 3 of my nails are fully peeling off, others have small chips. I take great care of my gel manicures and manage to even make mediocre quality manis last over 2 weeks.But this lack of quality is something I haven’t come across in a long time. I will never go back.

Na
Review №85

Very friendly staff.Upon my arrival, I was promptly greeted with a smile. I requested the Mani-Pedi special ($30 cash Tuesday through Thursday). I was then offered something to drink (water, Coke or Diet Coke.)Toby worked on me. He was so nice, friendly and competent. I requested that he NOT use the razor on my feet and he complied.I will definitely return.

le
Review №86

Always a wonderful experience. Very cute decor as well!

Te
Review №87

BE VERY CAREFUL HERE! Man walked in while my daughter was getting her nails done and stole her phone off the table yesterday. He was wandering around the salon. No one stopped him-he was on video stealing it. She filed police report but lost new i-phone. Owner provided video but said there was nothing they could do because sign says walk-ins welcome and maybe he wanted a service.

Ma
Review №88

Great experience. Just moved to the neighborhood and was looking for a powder dip and I didnt even ask the technicians name because I could tell that everybody there was wonderful.

St
Review №89

Made an appointment for 2pm for 2 pedicures. We were promptly seated and my pedicure was started and completed. However my boyfriend say for almost an hour before anyone started his pedicure with no acknowledgement that we were sitting and waiting. Terrible experience. Do not recommend.

Ch
Review №90

Semiprivate pedicure rooms with massage chairs are awesome.

Le
Review №91

I had to come within 5 days to fix my no chip manicure and then about 3 days later, most of my nails starting chipping. Didnt bother to return again. Not worth the time or money if they cant get it right the first time.

ca
Review №92

Everyone in here is amazing! Only nails salon Ill go to. Ive went a few times and they always have the best nail techs! Amazing pedis, acrylic nails and the best selection of polishes! Def recommend.

me
Review №93

Awesome service! GUKA was great!! Will be back forsure!

Li
Review №94

Clean very nice very friendly workers they hook me up all the time my nails and toes be on fleek after I leave here

St
Review №95

Had possibly one of the most attentive pedicures Ive ever had here. The decor is nice and everything seems very clean. They have good deals on cash, and theres an ATM on site.

Ch
Review №96

My favorite nail spot, they do quality work and more affordable than most places in the neighborhood. Muugi is the nail tech I go to there, highly recommend.

DA
Review №97

Great Customer Service, clean, love coming here:) Def recommend !!

Li
Review №98

Best place in the area ! Love getting my nails done here. The staff is awesome and I am always happy with the excellent service. Its hard to believe that anyone would be treated badly here. The owner always says hello when I go even if she doesnt know my name and thanks me when i leave.

Ri
Review №99

Absolutely wonderful experience. I got a French manicure for my engagement photoshoot, and she took more time and paid extra attention to ensure that my nails looked flawless. Pleasant conversation and lovely atmosphere. I am definitely coming back for my wedding day nails!

Al
Review №100

I like the environment & people I just don’t like my nail shape. Like the nails look like they are lifting up and kinda resemble duck beak. It was my first time getting dip and I can honestly say I’ll never get it again. Plus the nails are lumpy and look like someone bit my finger. The nail color is amazing tho! I will def tell people to go just stick to what you’re known to get if it’s your first time..

Information
100 Photos
100 Comments
4.1 Rating
  • Address:912 W Madison St, Chicago, IL 60607, United States
  • Site:https://facebook.com/ellenailspa/
  • Phone:+1 312-666-6637
Categories
  • Nail salon
Working hours
  • Monday:10am–5pm
  • Tuesday:Closed
  • Wednesday:11am–8pm
  • Thursday:11am–8pm
  • Friday:11am–8pm
  • Saturday:11am–8pm
  • Sunday:9am–6pm
Payments
  • Debit cards:Yes
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