I use to come here all the time! But for the last few months for some reason they dont seem to be trying anymore. I have been mostly going to other places. But I saw I had reached the end of my reward to I get $10 off my next set so I went. Big mistake! It gets extremely crowded after 11 am so I expected the wait. I sit down finally and start to get my nails prepped. The guy TOLD ME I have very healthy nice nails. Then he got out the drill and it was all downhill from there. I had to stop him several times with the drill because it was hurting me. He drilled so much off of several nails that there was no nail anymore in spots. Then the gluing of the false nails before the acrylic was very painful. It was brushed off as if I was being dramatic. No he really butchered me. I just took off the nails after two and a half weeks. Took me 3 hours of very carefully prying them off (using a cuticle pusher, soak and a whole lot of patience) because soaking them in acetone feels like acid. I also lost at least an inch of length.
TERRIBLE Experience! I have super CHUNKY nails and the design is NOT what I asked for. I knew something was wrong when it would not dry! I was told it could be fixed by the nail tech who initially did it (bald man with glasses) but they later refused to fix my nail. A female tech stood there with a emory board and filed the sides, thats it and got confrontational when I tried to show her how bad the nail was.
Once was very nice and quiet. Now👎, too many children noise and riff raff. Try u might like that kind of atmosphere.
I went and got a manicure and pedicure even paid extra for no chip and the next day two of my toes had been chipped and the nail polish came off in one piece. Don’t recommend very over priced paid 90$ just to have to get my goes done at a different place
It’s like everytime i come in there it’s a problem ! like they move slow, and be trying finesse you. the nails don’t even look all that good & got the nerve charge $35 for sum crunchy ole nails.. today they going try put somebody else in front of my sister when WEE was waiting there for almost a hour or 2 like today made me realize i gotta cut em off fasure 💯
Came in 2hrs before they left and waited almost 30mins.Where do I start well let’s start with the woman doing my nails how she came over with the same latex gloves after doing whatever it was she was doing previously, rinsed them under cold water and proceeded to attempt to do my nails after I just saw what she did. This pedicure I got is completely uneven jacked up nails. It wasn’t even that busy so I don’t understand why. I won’t be going back.
Oh my God, I love this place a friendly staff and they did their hardest work to make everyone satisfied and comfortable. They did a outstanding job on my nails. This a a great place to check out ❤
Been going to this establishment since I was a teenager.. they’ve come a long way. Good service, prices are reasonable. Very busy at times
Nails was completely damaged and lifted in 2 days all my nails split down the middle not knowledgeable on nail care and out acrylic last cuticle
I waited over 4 hours to be served and I was overcharged for my daughter nails... HORRIBLE PLACE!!!
Excellence in action very nice and clean love this placealso they do great nails
I had a great experience there. but it way to crowded for me. But be expected it was on mothers day. Lol
Horrible! My wait was longer than my actual service. I waited so long my water got cold all for some one to rush through my service but didn’t do a proper job, the bottom of my feet are still crusty and the polish looks dull . I was charged 45 dollars for a hour wait and a 2 min service with no chip nail polish . Never again. And they over charge !
The women who did my toes& eyebrows was GREAT!! But when I had a problem with my card even though I had just used it before I got there the man was very rude!!! & tried to make a point that he was right the whole time & was so rude about the whole situation!!
They literally rude as hell . They had me waiting without telling me details then I went to ask someone when will I be serviced she says go ask her like girl I’m asking you
My favorite place to go to get my nails done ✔
Tony and Kim is always the bomb...They are always professional with everything...I love them 💗 they always
I love Tutu, she can do it all. Nails, eyebrows, and pedicure. I make sure I go on the days that arent crowded so I get the best service ever. Its clean, and their friendly and funny. The work is great
I enjoy there service. Everyone is attentive and professional
This was my first time visiting diamond nails this place is magnificent. I really have my focus on my my eight year old well she got her pedicure the gentleman took his time with her he even cut my babies told that goes upward which was hard for me to cut the gentleman was patient and kind and not rushing like most of the nail places do when they are Pack. I really love the lady that was doing my nails even though she was tired she still took her time to finish my nails very well I even enjoying her Harmony on her singing ❤️💙💙💙
I LOVE THE EMPLOYEES!!! Theyre always fast and their prices are very reasonable. Theyre the only people I trust with my eyebrows and nails.
I use to love this place! Not anymore! My nails were rushed! I can’t deal. I waited to be seen but then left very disappointed! I wanted a long coffin shape set with no chip polish. But they were uneven and the whole nail wasn’t even polished! so I asked the guy to cut them down and just do a short set to make it easier on the both of us! I know how it is doing services and I feel like you should take pride and make sure the customer is satisfied! Don’t get me wrong there are good nail Techs there, Helen, Hank & TuTu. But most the time it’s RUSHED services! I’m taking my nails off as we speak!
One of the cleanest salons Ive ever been in, practice social distancing, nice decor. I would suggest offering bottled water due to the extreme hot weather.
My favorite nail shop hands down...
Took too long to get service !
Good service. Friendly. I received a fill in for my gell overlay. I was happy with results & price. Ive been there 2x. Ive been looking for a new nail salon & I think this may be the one.
I came to this nails shop June 6th it is now June 10th and all my nails are lifting up. When I first got my nails done they were nothing like I asked. Henry rushed on my nails the entire time. All my nails were different shapes they only offered a discount they did not try doing them over. This is the worse experience I ever had and I will never return here for business. My nails were polished very sloppy & tacky. I got no chip but it look like I got regular polish. They had 4 workers with a million customers. If you want good work some avoid this place.
07/13 I got a full set and my toes done. I asked for a French tip with a nude base and no tip. I got a clear base and a thick, uneven line. For my fingers I asked for an and ombre nude to blue and I figured maybe he was doing it his way but later on he realized that I wasn’t asking for blue nails but the ombre And decided not to fix them so I got solid blue nails instead. I asked for a coffin shape and half of them came out really thick, uneven and chunky and still extremely rough on the edges. I am extremely unhappy with the quality of the nails and the fact that I did not get what I wanted at all. The staff were nice but that’s about the only good thing that came from the experience.
Tutu & Helen are very friendly and professional! My nails are always pretty and they make sure to take care of you! I’ll keep coming here.
They were awesome!!! me and my daughter will be returning ❤️❤️❤️
Awesome service and pedicures!👍 👍2 thumbs up!😁 Nails💅 depends on who you get. I only went once, but I over heard the customers opinions. They seemed to have been going there a long time, 1st name basis type. Usually that only happens with good customer service. The young lady that did my nails was nice and actually talked to me. It was a spur of the moment thing to go & it was kinda late, but they took care of me like if they had just opened up. Every detail was taken care of. Im definitely going back!ILL JUST MAKE SURE I MAKE AN APPOINTMENT NEXT TIME, SO AS TO NOT OVERWHELM THEIR SCHEDULE FOR THAT DAY.😋😇Common courtesy espect. BTW, GREAT PRICES DO HELP AS WELL!☺😉
My nails could have been cleaner once they were done other than that they did great💯
They did a wonderful job it was clean inside
Great customer service. Can understand what they say. They take there time. Prices are list. Upgrade salon they do everything
Arrived at 11, asked for a wait estimate for a fill in and was told about 30 or less. Great! I waited till 12 and was asked to sit at a station finally. Did they get started on my nails? NO!! He proceeded to start another person at which point I just left. I total waste of time. At the same time another lady complained about the same thing and left as well. Don’t bother going here, you won’t be seen unless you are a regular as all the people they took they seemed to know each other by first name.
Never gets my gel pedicure right wrong color and no shape nails
Love the place especially miss wen
Very unprofessional first experience was the worst experience I have ever had in a nail shop they were very packed and could not take care of everyone’s needs but they had no order and then had a attitude with all the wrong people that was being nice to them and axing simple questions then they allowed a young lady to drink alcohol in the facility because it was Her birthday not to mention there were roaches crawling on the seat next to me if I was able to give them no stars I would have never going back again
She was very nice. I like this person. The last one was mean
Love my NAIL Guy💅🏾💅🏾😍😍😍
Great nail technicians
Customer Service is fantastic... Dont have to wait for a long time
Great job on my nails all the time 💯
Helen and her husband and tutu does really good nails. Always packed though
I have been patronizing this establishment for countless years and the experience that I had in there yesterday with the owner and one of the workers was a complete disguise.... Their actions were completely unjustified and totally unacceptable.... I will never ever step foot back in there as long as I am breathing on this earth....The level of disrespect that came from the owner and the worker, is enough for me to never ever again take my hard earned money into that establishment...
I used to go here but they are so rude they just do what they want and expect you to pay
Love the way they handle business. They make you feel so relaxed and comfortable
Horrible customer service. They had me waiting while they took people who came after me before me. I would give them NO STARS
They do a good job and get you in and out. Good customer service!
Let the ladies do your nails. The guys rush through a bit. They have such mean demeanors now. They used to be nicer when they first opened.
My daughter, Mother, & I visit TuTu regularly for all of our eyebrow needs...shes AMAZING!❤
Tutu ass cant do no damn eye lashes!! Woke up the next morning and they were sticking to my face. Called the shop and told them, guy that does nails said I could come after work to get them fixed. Came Up here and got the complete run around. Was told several times Id have to pay to get them fixed. Then was told I couldnt get them fixed period. Bad business. Terrible service. Terrible people!!! Never get my money again.
Good nail work but I set to long to get my nails did!
WORKERS HAVE A PROBLEM WITH PEOPLE WHO ARE TOE NAILS ARE SLIGHTLY COLOURFUL FROM DEALING WITH SUGAR & CANCER. DIDNT WANT TO DO MY GODMOMS FEET. WE TIPPED ANYWAY.😡
Have my favorite nail tech who always does an amazing job!
Very clean & efficient nail, lashes brow technician & friendly
I love getting my nails done there. And my name is laura not SHELTON
Very rude, Im a overweight female and the lady made me wait 2 hours on a pedicure chair to get available, then when I got up she turned off the water and said Youre to big! Are you going to pay me if you break my chair? Not cool Diamond Nails! 1 stars!
TUTU AND HELAN ARE GREAT.... THANK YOU LADIES
Love it here.
Does good work but always crowded. Better get there when they first open!
Friendly staff good prices excellent nail job;
Because a man was so cute
The owner has a terrible attitude.. There is no sense of urgency. Helen has her favorite customers and she shows it.. There are so many other nail salons in the area. Helen you can keep your nasty attitude
I use to like coming to this place but now theres a three to four hour wait just to get something done. They totally disregard the sign in sheet and have the audacity to get upset when you try to correct them about something that isnt done properly. First bad experience was a month ago when I asked for a gel overlay and the lady cut my nails and told me I couldnt get an overlay because my nails werent long enough. 😑 Second horrible experience I went in to get a polish change on my toes and they took two other people who had walked in behind me! Final bad experience was this past weekend I went in waited three hours to get another polish change signed in and I sat there for three hours PATIENTLY and a couple walks in after Ive been there doesnt sign in and they take them 5 minutes after waiting! I will not be going back to spend my money here! Its not worth the trouble Ive went through especially for a damn polish change.
You got to be kidding. Well as for me, dont worry about me anymore. My nails were so thick. OMG. I wont be coming bk...
Great and friendly service. Prices are very good.
Second time Ive been up there during open hours and they were closed 🤦🏾♀️
Love their services...the peoples are always so nice!!
This place is great. Long waits, but they do a great job.
Best place for waxing eyebrows and manipedi
Nice place, I got in and out and the service was reasonably priced
Nice place too fixed nail and more
Went and got my lashes and eyebrows tinted Friday after noon was told if I dont wipe tinted will last 2-3 weeks well its Tuesday and my lashes came off and tinted is gone a waste of $55 IM VERY UPSET
Service is always good here! Just too crowded at times.
I love kim she been doin my eyebrows for 15yrs and i hav no complaints
Horrible nail work
Good services
Dope
Love Helen and Hank
Tutu does the best eyebrows i love her
They do nice nails
Went there 3/23 to get my nails done! I usually go to gel nails on 92nd but wanted to try a decide rent location! Worse idea ever! My nails a fat and lumpy! And there wide! There just ugly all around!
Nice service!
Helen is the best PERIOD
Great full sets and pedicures
Very attentive to customers and friendly
Poor u literally gotta wait a long time when there is barely anyone in there and the employees are very rude and nasty, NEVER again will i ever go there let alone recommend this place to ANYONE
Had me waiting over an hour 😒
The wait is long and nails broke or lifted in three days
NiCe
Best shop ever