My car suddenly broke down and I had it towed to Firestone (first-time customer at Firestone). I chose this location based on the reviews. The staff was friendly, honest and straightforward. Price was fair. I felt comfortable, highly satisfied and well taken cared of. To top all of this off, they diagnosed and fixed my car all in one day. My car now runs smoothly. This spot will now be my go-to spot for car service. Would recommend this spot to anyone looking for a professional and honest car service in the area.

They got me in and out on the same day. They were very professional and nice. This was the best service I have ever had getting a car fixed during the covid era and I will be going back to them for any future needs.

Keep going!!! two bad experiences one with my daughters car. they have free oil change coupon on the website but when I got there they acted like they didnt know anything about it. then told me they can only put in premium oil an it will cost $65 so I left and emailed them and asked again what does it mean if they cant honor it. they eventually did but actually put conventional oil, what happened to premium?No I had a headlight out so I brought them them the bulb and he tried charging 190 because of labor. the computer says 2 hours when it took them 15 min. and charged me 90. I told him before they do it let me know how much and all he said is ill take care of you... seriously 90 dollars and they didnt even put it in right so Im back again taking time out of life. look at the driver side bulb.... overall they over charge and lie

They did a real good job on my break all the way around price was a little high, and the service was fast

Good work, a little expensive but they fixed my a/c line

Went in for oil change they checked on my fluids let me know I had to get certain things fixed on my car okay

Good service, and kind personal.

After waiting for 4h they give me the key to come back another day.

They give you Honest Opinion. And I love the services and they will do a great job. They kept it real! With Me.

The guys are interested in getting your money and not doing the job. Hike prices and give you some dubious reason just to get you pay for #45 for just checking. Do not waste your time.

I loved my experience at Swift the owner was great

Great service. Very knowledgeable and will explain what you need to have done.

Quick, fair, efficient and friendly. If you want long term auto care I recommend this shop!

$45 to just LOOK at the car. Can’t give an estimate over the counter for a simple alignment.

As usual, they provided excellent service.

I wish I could give a lower rating for what happened to me today.On Saturday 5/30/2020 I schedule an appointment for an oil change at 9am. I make it to the business at 8:55am. Upon arrival you can see the place is not busy which is exactly why I booked to come in so early. I walked into the establishment when the hispanic crossed eyed man at the front desk didnt even say hello before he instructed me to wait for him. 5 seconds after another hispanic man off the street walks into the building with a question and the man helped him immediately.Despite that I still continue to wait as the man soon enough calls me to the desk. He goes on to tell me he does not have an appointment for me and I will have to wait a crazy amount of time to be seen. I PROCEED to show him email confirmation of the appointment. He then proceeds to tell me as a BLACK WOMAN why did I come into his place with an attitude. Long story short I left the business without receiving service and I will NEVER come back to this racist establishment. I was treated with nothing but disrespect the moment I walked into the room.

I went to this Firestone location for the first time for an oil change and received great service! I will definitely be returning

Fix on all of my cars and they have good customer care

I have been going to this Particular location for YEARS. They have serviced almost every Vehicle I own. They are extremely Friendly, accommodating, Fast and very effective. I referred my Grandmother to them and she too enjoys the Fast, Friendly Service and Quality work. I would definitely recommend this Auto Shop... Just ask for Ray, Hes the Best!

Nice and easy. Friendly people.

The best garage I have ever work with. I had the changing oil in my car and even did some serious repairs at reasonable price.5 stars.

Great service!

Went here for a tune up but during inspection they found that my engine had a bad head. They worked with me on fixing the problem and also deducted as much as they could to help me with cost. 6 months later my car is still running perfect. I definitely would recommend going here because they go above and beyond to satisfy the customer.

In March of 2017 they put a used engine in my car and left a sandwich on top of the engine block. It continue to leak oil and every time I took it back for that issue I got the car back in the same condition. Ray is a nice guy to do business with but his mechanics did not do such a good job on my car. I knew I might be taking a gamble putting a used engine in my car but it should have lasted a little longer than 3 months after $4,000 in repairs my car is still not working. Im very upset I thought my car was in good hands and I trusted their work but they did a bad job on my engine. I took my car here because my brother-in-law recommended it but I now regret it.

Fantastic service here. Got a new set of tires and returned for an oil change. Juan aligned the tires and recommended some repairs without being pushy. I highly recommend swift car care. Look for the Firestone sign.

Amazing! Juan and Ray are just amazing. Really helpful and really nice. Dropped me and picked me back from work since my car was broken. Fixed it and reduced the cost as much as they could. Definitely go here

Did everything they were supposed to do at the right time and price. Good people.

Great place, friendly staff, and good prices

Swift auto is very friendly and professional auto shop that I would highly recommend you to go, they are very knowledgeable and the price is very reasonable. I would definitely be there for my next service on my car.

Been going there since I moved to Chicago 9 years ago. Never had a problem. Always professional, fair with the pricing, broken stuff stays fixed. Simple as that.

You ask for a tune up and they want to make a big fuzz about it!

Ray and crew have been taking care of my car issues since 2012 and I have yet to have one problem with there work. Always reasonable prices and they get the job done!!

Good people they will take care of your car . If your a regular customer the owner Ray will work with you on cost .all his mechanics are certified . In all a good place to have your vehicles serviced . The owner Ray is a good helpful guy

Made the tire buying experience very easy. Thought I got a good deal on my Firestones.

I walked in didn’t know what was wrong with my car guy literally showed me in less I then 10 mins gave me a real nice price and that’s it will continue to have my vehicles taking here

They did a great work on my car.

Very professional and honest people very friendly also.. A bit expensive just a little but all worth it😊

I go to Swift whenever I need work done on my truck. They are knowledgeable and quick.

They take very care of my vehicle and I will continue to go back often.

Poor quality

Rude customer service.. Makes it hard to earn new clientele.. Definitely not customer oriented...

Grate workers on time

Been taking my truck here for years!

Great service and very professional mechanics.

Honest and you get a fair shake

Wanted to charge $105 for an $20 Uber inspection

Refused to even look at my tire because at 4:15, it was too close to closing time, which is posted as 6:00.

Friendly and fast service

Very pricey and dont offer some kind of deal when you have multiple repairs needed.

Excellent

Great service

Ok

Good service, I know that it is difficult to find workshops, like that, but since the labor is somewhat expensive, obviously they do what many of us could not, highly recommended. To take it, to the dealer or to the alley.

Very well

See and good