The service was excellent, Vera is very friendly and responsive. We got good coverage by paying less.
Very helpful and great customer service. I talked with Vera and she helped answer all my questions about coverages and limits. Highly recommend.
Thank you Vera Wong! Great customer service, knowledgeable and responsive. 5 stars!
The staff is well trained and responsive. I have been a long time customer and many policies with them. They do their best to deliver value and good advice. As a matter of fact, Vera just just assisted me. Thanks guys keep up the good work.
My family has been a customer of State Farm for years. They have exceptional service. Their staff is very thorough in explaining the policies to you. Vera Wong helped me with another policy today. Her professionalism was outstanding. Highly recommend!
I chose to buy insurance here because it is a trusted insurance company. The staff working there are enthusiastic and responsible, and easy to get along and communicate. Whenever something happens, they will help solve the problem as quickly as possible. This shows that their work attitude is very good. If you need insurance, the right choice is here.
Staffs in the office are okay. Not really friendly, but still not that bad. I think whomever that leads them is not that professional.
My family has insured with this office over 2 decades. Great customer service! Especially Vera Wong! She is very knowledgeable and thoughtful, she helped me thru everything and I highly recommend them to anyone who wants to get their insurance.
Excellent agent service at this location, and super helpful for what I was asking. She really gets to know what she needed and some replies are over expected. Her responds is as fast as I excepted. I would highly recommend going to this location as for help. Excellent services, excellent communication. Best insurance companies agent I have never had.
All my family members are insured with Mark`s office since 2004. We receive excellent services from Mark and his team members! Its always pleasant working with them!
I am a long time customer. The ladies there are awesome. I got into accident once and they handled it so professionally. I feel like I don’t need to worry about anything and I will stay with them as long as they are here.
Staffs are really nice. They patiently answer all my questions and explain the details of what your policy is. I will keep doing business with them.
Great customer service! Especially Vera Wong! Helped me thru everything and I got the service that I need! I recommend them to anyone who wants to get their insurance! 5stars
I love my agent and I love the staffs here at State Farm! When I have any problems, the staffs reply really fast and have really great service. With all the stress that I can experience after any incidents, the staffs helped alleviate my stress and helped me with everything. I HIGHLY recommend this place and who wouldnt want great service right? Check them out!
The environment is good. Even thou the office is busy they still treat me friendly. They work very effecient and helpful. Recommend!
My coworker refers me to contact Mark for saving insurance cost. It’s work! The team member helps me to understand what coverages I need. Recommended!
Excellent personal support! The agent was kind and patient with our questions and provided the best possible policy according to our needs.
Great customer service, very helpful and friendly staff. I would highly recommend this office.
Been with Mark Yuns office for a period of time and I am really satisfy with their service. I usually email them for any questions and they usually respond immediately. Always recommend this office for your insurance needs.
Mark Yun State Farm Branch is one of the Best that I have ever dealt with. The staffs are helpful and genuine and to me that is one of the few attributes that are missing in businesses today. Thank you All !JPang
Excellent service.,优质服务. The office provide good service and explain very clearly. They are very professional.
Forever & a day, my parents have always had Mark as their house & auto insurance representative. So now naturally, so do I for my condo & 2008 Nissan Versa hatchback. Since my at the time boyfriend, now husband has his 2010 Nissan Altima, he too is also insured here. Were all under the same family policy!!!
Friendly and knowledgeable staffs. They took care of my insurance problem. Quick and professional!
Vera Wong and her staff at the Chinatown Office are professional, prompt, and attentive. Ive made adjustments to insurance policy registrations, property limits, and complicated trust policies, and also settled auto accident claims. Ive been a client for decades. One stop shop for all your personal and business insurance needs!
I know the agent for over 20 years. His team works professionally and assists my insurance needs perfectly. Highly recommend !
I have been a Mark Yun Agency customer since 2000 and have had excellent service from the beginning. Everyone I have worked with has been professional and diligent to ensure that my needs were met. Thank you Mark and staff.
Mark and his team members are always helpful. Just like a good neighbor, Team Yun is always there!
The Statefarm team is very friendly and willing to assist with your issues. They answer all of your questions and offer the best policy based on your needs.
This is really good service, I love it. They are all nice
You go no where else for your protection need. Easy and convenient location in Chinatown. Everyone is speaking Cantonese and mandarin. Vera wong is the gem you need to ask for. She is very professional.
Ive insurance with Mark Yun - State Farm Insurance over 20 years,they had excellent customer service. (Especially Vera Wong very professional)
Excellent service! They respond fast and helped me when I needed it most. Very knowledgeable and positive.
Fantastic and personal service for all insurance matters. Best in Chicago
The assistants are so helpful. They are all patient to work on my insurance. State Farm is a good insurance company. Be welcome to ask they working on your insurance.
I got Excellent Services from Yun Agency. Highly recommend!
I’ve been a State Farm customer through Mark Yun office for over 10 years. Mark Yun and his staffs are so professional, efficient,and friendly.always the best services and protection.
Very friendly and professional staff,highly recommend this place to my friend and family
Mark Yun Agent office is always my first choice for my insurance needs! All the team members are helpful and professional!
Great service, fast response time. Thank you to all the ladies at the office. Would recommend.
The Chinatown office’s Service is very good . 👍
I like this office. They are very friendly and patient to explain all my coverage in details. I was referral by my relative and I am glad that I had made this choice. If I could give 6 stars I would!!!!
Mark Yun provide a Great Service! Vera and Jenny did a very good job!
Very helpful and friendly service
Been a customer with Mark Yun for many years, every staff members are helpful and patient.
Very bad service I had to explain everything 10 times and in the end they do things wrong. Did not receive my insurance card for 2 months, asked to change my address and they said they did but my card delivered to old address ... on top of that very bad communication and attitude. They cant even talk proper English I am so disappointing
STATE FARM IS STATE FARM👍 SERVICE, SPEEDY CLAIMDO WHAT U EXPECT!!!
The efficiency and service are good 👍.
Excellent service from State Farm, good knowledge stuff, Strongly recommend agent
I am sign here four years. Not bad.
Excellent service.fast response time.Thank you.
They cant speak English well. They cant understand English well. Its hard to explain something if they cant comprehend what youre trying to tell them. Lack of follow-up in a timely manner, if at all.
GOOD SERVICE~😉
I am the existing customer and called this agent regarding my bill last night and she gave me a bad attitude. Think twice if you want to go statefarm.
Great service!
All I have to say is.... this place is something else.
Terrible. Just terrible
Thank you very much for Miss Huangs very patient and friendly service. For 10 years, we can buy and use with confidence. Thank you 🙏,
Very good service