Ive been with Xpert for the past 20-25 years (maybe 30!) where Ive received affordable auto insurance provided by friendly, conscientious agents; all of whom I greatly appreciate! Thank you all!
We have been with Xpert Auto Insurance for A year and a half & I want to thank Elizabeth for always having great customer service with us. I also love how we can pay through the phone which makes it easier if you get our work late.
Elizabeth was quick, efficient and professional. Made my call super easy.
This will be my 3rd year with them! Very professional and a pleasure to deal with. Always quick to respond to my emails and phone calls. This is one reason I remain a loyal customer. Highly recommend!
Agent Elizabeth was very helpful. She explained to me all the policies they offer and recommended me a policy that fit my budget and needs. She also helped me get a discount which save me more than my previous insurance company. I definitely recommend her and the company. Super professionals
I have been with Xpert for over 10 years now, and that alone I think speaks volumes. They have always been professional weather in person or via phone call. This is a great company in my opinion with outstanding employees. Thanks you all.
Thank you Elizabeth for providing excellent customer service
I rarely ever write reviews, but I think this encounter deserves it. I went in to see what quotes this agency had to offer and I was extremely pleased with how Elizabeth handled all my questions and concerns. She was knowledgeable about all the services Xpert Auto had available and put my worries at ease. I wish other companies would have more people like Elizabeth that are genuine in wanting to help you any way she can. Nice job Elizabeth!!
I inquired about a quote regarding my vehicle. I spoke with Elizabeth and she was very helpful. She provided detailed pricing and what would benefit me based on the cars/situation. I really appreciate the customer experience.
Love their service been with them for almost 4years. Jacqueline Cervantes one of the agents has always been very helpful everytime I need anything. Will highly recommend 🙂
Great Always Friendly
The CSR Elizabeth was nice, professional & very informative! I asked questions & she answered pleasantly. Easy process. Im so happy I gave them a call & my business. I would definitely recommend to friends & family
Recommend Jacqueline 100% ! Very patient and understanding and response is quick !
I been to many insurance agencies, and thus far. This one has definitely been one of my best experiences! The young lady who assist me I believe her name was Jaqueline was very polite and helpful! She went through the coverage very thoroughly. I always have so much questions and she took her time to explain everything! Highly recommended!
Elizabeth is the best.
My experience here at Xpert with Jacqueline was nothing but great. She was efficient and very detailed. She worked with me to understand my needs and assisted me in getting a discount. She made me comfortable and truly look forward in working with her.
Elizabeth Gallegos is the best insurance agent I have ever had the pleasure to interact with, she explained what my coverage is, payments and answered all my questions in detail. Very nice people, will most definitely recommend.
I just started my insurance policy with Xpert Auto and Tracy was so helpful. She went above and beyond. She’s very polite, she made sure she took her time and explained everything to me throughly. And even called back to make sure i received everything she sent out.. i highly recommend asking for her if you ever call here looking for insurance.
Elizabeth was an AMAZING AGENT, she provided me with the best customer service ever. Always in a good mood which also puts me in a good mood. Great great great customer service.
Elizabeth and Jacqueline were awesome. Very friendly, patient and best of all great customer service. Will highly recommend them to friends and family.
Elizabeth is extremely knowledgeable and professional. I would recommend anyone looking to get auto insurance to get it with her. If I could give her 10 stars I would.
Had a great experience with them & Based on my Age, 20 years old, she was able to give me a good insurance at a price I was able to make on time. I highly recommend anyone with young age to go with them. Ask for Maria Lopez.
I was referred by a friend, and thank goodness I was. This place was professional and courteous. They answered all of my questions and without a doubt I will be recommending this office in particular for auto insurance.
The staff here is so nice and hospitable. The place is also clean all the time and whatever I have to do it gets resolved in a timely manner. have recommended this place to my friends.
Great customer service. Very pleasant and professional. Any questions I had were answered without making me feel stupid for asking them. I called for a quote, kept getting other quotes from other insurance companies and comparing them and finally ended up with this one. The price is reasonable, the service is great. I even found another place cheaper by like $37 bucks and was immediately driven away by the lack of customer service skills, wasnt worth it! Price isnt always the most important thing, so good job guys your team is awesome.
After calling a couple places and getting frustrated with the hold time over the phone, Decided to call xpert they were really professional in every aspect and fast got my insurance done and email to me in no time. so i will recommend them to any of my friends and family Jackie Cervantes and Maria Lopez were phenomenal with their customer service.
Jacqueline was very helpful, very good information provided. Nice environment, very nice and respectful.
She was a very big help she explain everything very well and she discussed of very good plans and deal
Looking for better options on my car insurance, I recently stopped in to this location on my way home from work one day. Ive been in customer service/operations for over 15 years.I can assure you that I can count the times Ive written a letter of appreciation in those 15 years on one hand. Not a difficult task if your standards are high and you strive to have world class service.Sometimes, its our front line employees that make things happen. My main contact there was Jackie Cervantes (I hope I spelled her name right). I was pleasantly surprised by the customer service I received. She was outstanding! She was professional, patient, attentive, and did her job in a manner consistent with all the attributes Id want from our front line people that greet, answer calls and get things going at my place of employment. So, I need to commend her for taking the initiative towards answering all my questions and really making it easy to decide whether to switch from my current insurance to Xpert.Xpert: Shes a keeper!
Elizabeth was very helpful and explained my coverages throughly . I also referred her my uncle and her Spanish speaking skills were great! I will be referring more people to her. Thank you Elizabeth
This location has great customer service, Maria Lopez was very helpful with my insurance needs, got to the store 10 minutes before close time but she stood after hours to help.I recommend this location the girls are very helpful and friendly. 😊
I love the attention provided. I was very pleased. All my concerns where cleared. I had the best reasonable quote that fit my budget and I have insurance, that is the most important thing. Thank you Jacqueline for all your help,support and understanding.
Great company and guest Service!Went in and out got my insurance card Instantly. Maria Lopez was a great help, I would recommend her and this location.
I absolutely love that when you walk into this place, they show compassion & treat their costumers wonderfully with amazing customer service. Especially Jackie! Very reasonable rate and Im ver satisfied with them. Ive been a customer for years and not once had a problem.
They always give excellent service!🙂
Francis is a great help. Very knowledgeable. Great customer service.
Came to this location and received a reasonable quote. Thanks to the insurance agent Jackie Cervantes who went over everything in great detail and explained well enough for me to understand. Highly recommend this company to anyone looking for insurance!
Love the amazing customer service every employee I’ve ever talked to on the phone has ! Keep it up 😊
I absolutely love the girls and service in this office. Always welcoming, Every time I need something with my insurance they are ready to help! Thanks ladies !
I’m buying insurance for the first time . Elizabeth was very helpful, she explained me all my options, excellent customer service .keep up the good job.
I had a great experience with Xpert Insurance. As soon as I called, I was able to speak with an actual representative. She introduced herself as Jacqueline Cervantes, we went over my options, decided on whats best for me and it was very affordable.
Tracy was AWESOME!! she was very helpful and polite and talked to me like a friend NOT just a customer! Thank you Tracy and follow your dreams😀😎 I totally recommend anyone in need of vehicle insurance to give her a call💯
Excellent service. Elizabeth awesome customer service !
Really nice and helpful agent !! I love the way she explained everything to me !!
Jackie was very polite, professional, and detailed and most of all very kind, ask for jackie to get great insurance and shell make you feel more like family than a client 👌👌👌🤝😊
Jackie was very helpful and quick with understanding my needs and request. Any concerns I had we quickly broken down and got my insurance fast!
Patiently listens and helps me understand the answers to my questions.Polite attitudeI’m glad I chose this insurance.
Great place. Monica jimenez was very helpful and super great customer service. I will give this place more than 5stars.
Jackie and Tracy are very friendly and helpful, great prices. Definitely recommend.
Have a very good experience was very helpful with helping me get a great price on insurance. was very nice and professional.
Its very easy to deal with this company, and my rates are decently priced. Great customer service from Maria.
I would recommend this place to all my friends and family. Best customer service Ive received.
Maria Lopez is very helpful. I have been with this insurance company for over 10 years. During my 10 years I have tried to get corrections done to the information on my policy (correct names) it took many years but Maria Lopez was able to get it done. Also, I have not had any tickets or accidents during my time with this company and have also passed 25 years of age. I would think with a good track record and being older and now married my price would go down...it has not, in fact I was paying for 2 people that should have been removed from the policy years ago(asked every year). Overall good company but they need to keep with compition of Allstate and Geico by rewarding long-standing customers with no bad driving records.
Great service and always willing to make sure my car is covered, I’m very pleased.
Had a great experience, Maria Lopez was very helpful was in and out in no time. Got all my questions answers and left happy, I recommend Maria she was very helpful.
I was promptly taken care of and got well informed about policies etc. Signed up, and got insured! In addition any reference one makes youre able to receive a gift card of $15 !
Tracy Chavez, is the best insurance agent by far!!Xpert Auto Insurance is so lucky to have Tracy aboard!!
Jackie is great! She is knowledgeable and will help you with any of your insurance needs.
Maria Lopes was the insurance agent who helped me get the best insurance quote at the best price on my 2 vehicles, she is very professional and knows what she is doing, she answered all my questions and I’m a very satisfied customer, I highly recommend and ask for Maria Lopes she’s the best!!
Very friendly employees got a quote in no time walked out a satisfied customer.
I had a great experience fast and easy i was helped my maria she was very nice and answer all the questions i had
Thank you for helping me get the best insurance quote and super nice person and excellent customer service from Maria Lopez I highly recommended it!
Good companyBeen with them for over 5 years and no problems. I really recommend it
Great customer service and extremely helpful. Thank you Elizabeth
Great customer service Maria Lopez help me to get the right coverage, she is very helpful and knowledgeable >>> 5 stars
Excellent and satisfy services thanks Jacqueline for assistance
Great customer service! Very fast and efficient! Great pricing!
The girls are super friendly and very helpful, highly recommend this location for insurance and taxes!
Xpert Insurance not only provides you with the best options when it comes to auto insurance, but also treat you with great kindness. Thank you Carmen Ortiz for your great customer service!
Jackie is very helpful ask for her!
Best customer service ever. Carmen Ortiz is the greatest agent I ever met!
Great customer service. I fully recommend this place. Carmen and and the staff in there are really friendly, dedicated, and give you a satisfying fast service.
My experience at the location was very good the agent Jaqueline was very helpful and went above and beyond to find the quote that I needed, despite the several questions that I had. I will definitely recommend my family and friends to this location.
Above and beyond customer service. Great rates. What more can you ask for?
Ask for Jacqueline She was very helpful and professional
Very helpful and good customer service.... Low payments and low quotes.... Two thumbs up!!!!
Carmen ortiz is the best agent i have ever met.provided us with fast and great customer service.Thank you carmen
It was a pleasure to work with Monica, she was very knowledgeable and courteous.
Wasnt expecting such great servi e since everywhere else had crazy unreasonable prices because I have no insurance history. It was so fast to geta qoute. Jacqueline helped me out with everything I needed and im super happy and excited to find the perfect insurance plan for me.
I have called this company and submitted a form to get a letter of experience for the new insurance I transfer to. I yet to receive it my new insurance is about to cancel me waiting on this information. Sometimes cheaper is not better if you have to go through all this. If they where a normal insurance company they would report it like all major insurance company do.SignedVery Disappointed:(
Maria L. Gave me an awesome service explained my insurance coverage to detail, I recommend everyone to shop for insurance with her. Let her know Lupe sent you.
Jacqueline and Monica were super friendly and knowledgeable!
I went to this office for a quote and Jaquelin was very friendly, extremely helpful and knowledgeable. Very quick service.
I was content with the service I received, I recommend it for everyone.
They assisted me really fast and very friendly people
Carmen Ortiz REALLY REALY helped me.I was frustrated when I call a different office. So I tried to call again and got the location at 5219 W Fullerton. Thank goodness Carmen answered the phone. She was calm, courteous, patient and found the information that I needed in order to take care of the issue.Im team Carmen!!!! Yaaaaahhhh!!
They are really nice & helpful
Great service from Maria, Amazing how I received my ID Card in just minutes via email. Thanks !
Great customer service.
Jacqueline is the best 👍🏻
Received a quote over the phone pretty quickly and agents were very knowledgeable and even faxed my proof of insurance over
I will like to Thank Jacqueline she was very helpful & patient excellent service very satisfied.
Jacqueline is awesome! Thanks!
Good service and quick. Jackie cervates was very helpful.
Great service! Highly recommend!!
María was very nice and helpful.
Very grateful for the good service
Fast and easy i like it and its cheap
Tracy was very helpful.
Great service, I want to thank Jaqueline for being so helpful & Polite!!!! % stars !