Daniel was super awesome. Very professional, at the same time funny. He made the process very smooth.. I’m so glad that I have chosen Waverton Apartments..

Mr. Daniel was so professional. He was pleasant and very supportive. He went out of his way to be accommodating.

I have a 2 bed, 1 bath apartment. I wished for 2 baths but working with my helper Daniel made it feel better! His personality alone sold me the apartment!!! 🙂 Hes extremely helpful and will answer your million questions with no attitude! 😃 Its a wonderfully nice, quiet place. Beautiful outside. Neighbors are nice. The inside, apart from being VERY spacious, has a great layout! New carpeting and setup for a washing machine and dryer if you want. My only issue Ive had so far is that theres only one outdoor trash compactor you have to walk to. Other than, Ive seen no problems! Excellent place to live! 👏 👏 👏

My 4 month old daughter and I was looking for our first apartment. Waverton Chesapeake was the first place I applied for, the process was easy and painless. Mr.Daniel sold us a two bedroom and 1 bath and I am very pleased with the customer service I received. No matter how many times I had to rewrite a page on the application Daniel was patient, kind and professional with me . The neighborhood is quiet and my neighbors are friendly. I am pleased with my experience.

All I can say is Great Job Daniel!!!! His professionalism, great job detail, and willingness to go above and beyond for his prospective tenants is such a great attribute for residents who are having problems finding housing. He does an amazing Job!!!! If I could give 10 stars I would👍 Also Suzanna gets 10 stars for being very sweet, professional, and having such a welcoming spirit! She is definitely a great leasing consultant and tries to help out when she can! They work great as a team!!!! 10 stars to the Waverton Team. The Wisher’s

Mr Daniel was very professional and caring with my move in experience. Helpful and takes pride in his housing community. Thank you so much I appreciate you!

Daniel is so nice and friendly. Thanks Daniel for making sure we was Good and finally was able to move in thanks for helping my mom!!!! we appreciate you!

If I could describe Daniel in one word, it would be AWESOME! In this Covid Era people have lost compassion and empathy. Not Mr. Daniel. I showed up without an appointment but when he came out to greet me he remained pleasant and didnt turn me away. In fact we had a great conversation and gave me some good advice. Thank you for going above and beyond. I left with good knowledge and stressed free. Again, thank you for being awesome!

Daniel was very helpful with the application process. Extremely kind and professional. I personally exhibited an array of applicants/customers arrive during my scheduled appt time and he remained calm and took care of everyone the best he could together.

I want to take the time out to say thank you to Daniel for his awesome customer service and patience. Ive been searching for a new place to live and stopped by waverton a couple of times with questions about a 2 bedroom apartment. Both times Daniel answered all of my questions and was very pleasant. With so many things going on its good to know that there are still some great people in this world. Again thank you Daniel for being so kind and patient ❤

Daniel is an amazing and extremely helpful! My family and I were struggling with the applications and he was patient kind and thorough every step of the way! I recommend leasing through him if you ever find your self at Waverton!

I just moved here on 2/15 and I love every minute of this experience. Daniel worked with me to get into my apartment just in time for my son to be born. The apartment was clean with all new appliances and a cute welcome basket. I’m glad I chose this apartment to become our home.

Daniel was Awesome. He has excellent customer service and had lots of patience. I would recommend renting from Waverton based off Daniel😊

My apartment has been infested with roaches for months due to a previous tenant and the management has done nothing to help. The entire building needs to be fumigated at this point. DO NOT MOVE OUT HERE. The management does not care about the residents and I wish I had never moved out here.

Name is Ganae and I was recommended to waverton and Im glad I went with them! Daniel was so helpful through out the whole process. He was fast and very easy to work with. Thank you Thank you. Daniel is awesome 👍

I would like to take the time out to Thank Daniel, with so much going on, he remained patient always positive just an all around great guy. He really takes his position seriously was a big help all across the board. Thank You Again

I would like to give a special thank you to Daniel.He was polite,well mannered,and extremely helpful and patient.I will always remember his kind smile and wiiliness to go the extra mile for my children and myself even though we are only applying for an apartment.In conclusion I would like to say that I look forward to being a resident and seeing a lot more of Daniel

For some reason they do not answer their phone and not accepting applications even though the website said they have available.

This was my first apartment, back in 2016. Loved this place! Kid friendly & pet friendly, maintenance staff was fast, kind, and respectable. I’ve recommended many comrades to Waverton while stationed in VA

Daniel helped me and my family get through the application process. Hes very nice and made it simple I really appreciate it

Daniel is amazing !!! He went above and beyond while me and my mom were in a hardship he gave us hope he helped us find a home that we love !! He is a GREAT aspect to this company

I have an appointment for 12/4/20For a 3 bedroom 2 bath touring. After reading the reviews I am hoping that this place is still available. I look forward to really applying in the next couple of days. If the information i received is incorrect on the 3bed please let me know. Thank you

Daniel had great customer service, he is very friendly, knowledgeable, and has a great spirit. I would highly recommend Waverton because of him.

I’ve been here for a 1 whole year and I love it Daniel helped the whole way during the process and I felt positive energy about it so I knew this apartment was the one for us no bugs no dangerous threats to my family and it’s quiet which I love 100% thx Daniel and Waverton apartments ❤️

I would like to give Daniel the Golden Globe award for going above and beyond the call of duty.He is by far an awesome and bless young man,that took the time to help and assist us.We are very Thankful to him and he deserves an pay raise for the quality of exceptional work he does.I can see him selling homes .well.

Daniel and Manny are the only employees worth salt in that entire company! Thank You for wonderful customer service. They are always upfront and willing to help

Im rating this review a 5 star solely based on the help, kindness, patience, compassion, honesty, understanding, and communication skills of Roxanna Anderson the Assistant manager, and Manley the maintenance supervisor. Ive been dealing with a smell in my apartment on top of other underlining issues that were present before I moved in. These concerns have been communicated to the property manager Ms. Ridley and the previous assistant manager Katherine on multiple occasions. Its been a year later and I was still baring with these problems in my unit because I didnt feel like I was being taken seriously. It wasnt until I spoke with Roxanna who was a big help in this process of ratifying the problems in my unit. She answered every time I called, e-mailed, etc. she was kind, patient, and empathic to my problems. I felt heard. I did speak with the property manager Ms. Ridley however, I felt more compassion from Ms. Anderson. Once management realized and remembered the unit I moved into after the previous tenants then it seemed that my concerns were taken seriously and things moved swiftly at that point. Ive heard from my neighbors that the previous tenant did not take care of the unit. Clearly that was becoming apparent over time with me in the unit. It would have been nice if Ms. Ridley acknowledges my concerns as being valid since she is the property manager. Ms. Anderson and Manleys communication and customer service skills were outstanding. They made sure I knew everything that was happening and going to happen every step of the way. Because of Ms. Andersons kindness and sympathy I decided to renew my lease and stay another year. Everyone in that office should take notice of Ms. Andersons customer service skills. I hope shes around for as long as I reside here and after as Im sure other tenants would say the same. Both Roxanna and Manley deserve a pay raise.Thank you again guys!

Had an amazing experience with Daniel, he really did a good job with guiding me through the application process and getting me approved! Thank you Daniel, I really appreciate your hard work!

I’m currently working on and in the process of moving into Waverton and Daniel has helped me and has been patient with me every step of the way. There has been so many bumps in the road and obstacles for me that I wouldn’t have been able to overcome if it wasn’t for the patience of the staff. Now at first I thought I was getting the run around. I know there’s a whole pandemic going on and so I decided to hang in there and be consistent myself and everything has worked itself out so far.

Ms Roxanna Anderson Was A Great Help!!

Its a nice place but management doesnt work with the people or consider their circumstances other than that I guess it ok

Showed up for my scheduled tour just for them to tell me there were no available apartments to show and to just fill out an application. Wasted time and gas. Customer service is terrible! Stupid and unorganized.

My husband and I recently moved back in town and inquired about a two bedroom unit. Cariel in the office promptly showed us what we wanted to see and provided us with superior customer service! Much appreciated!

Their customer service was impeccable!! The manager helped me get approved when Ive been denied multiple places! She took her time and I am very thankful. I LOVEEE my new place!!

I have called and called have been getting the run around from Daniel every time I ask when should I put in my paperwork well application it’s always a different week his service is horrible

I recently had a bad experience with another apartment complex in Chesapeake, i went to inquire about an apartment at Waverton on 10/15/16 the two young ladies in the office have the greatest personalities, they made me feel welcome just walking in the door,, i mean they were just great and i was so impressed with them i was ready to sign like yesterday!!!! there really should be more leasing agents like these two wonderful ladies, it makes the whole stress process of trying to find somewhere to live much easier..To the management of Waverton youll have the greatest agents in this office and thank you for them, i plan on making Waverton my home in the very near future.....

Angelica sat down and talked with me ....her customer service is awesome....she was very patient and nice....she took her time and answered every question that I threw at her.....

Very rude. I had a simple question about reporting my income and employment verification and she looked me up and down and spoke to me like I was beneath her. Customer service goes a long way.

The property manager schedule for me to put in an application for a two bedroom 11/13/2018 that she stated opened 12/15 and said to come on 12/20 to view the apartment Nd put in the application and said if that date wasn’t good then let her know. I let her know and never got a response. I went there today to check on the status since they don’t answer the phone and she had the nerve to have an attitude as if she didn’t make the mistake. Kaylin said well if i scheduled it in November my bad but it’s sold already what more you want me to do. Even after i explained to her why not Call and say that ? Her response is I’m the only one working what you want me to do. I send that email to everyone. RUDEEEEE get her out of there

Good question posted from a reviewer asking, if the office staff every answering there phones. NO they dont (rarely), you have to call several times for someone to answer, which is very unprofessionally. Cancel trying to call them soon as they open or during lunch hours, maybe they need to consider hiring an receptionist, however they do seem to be friendly once they answer. And one last thing, to make a long story short, i wasted alot of time between 2 months thinking i was going to get approved for my apartment, but didnt. The apartment pics online did seem to look nice, tho they upkeep with grounds lawn need to be better. Guess it wont meant for me to move out Waverton.

The mangement suck it took them three weeks to tell me im over income..mangement is lazy..they pick and choice who they want in the apartment..if you give them a hard time because they are lazy doing there paper and you confront them on it..they deny you..i asked to see my information they told me they cant let me see my own paperwork..why is that? I know why because something fishy going on..If you want to live there you gotta kiss mangement tail..

BIG COCKROACHES I MEAN HUGE! RENT NEVER STAYS THE SAME EVERY MONTH ITS HIGHER THEN LEASE AGREEMENT THEY DO NOT SPRAY OR KEEP UP WITH APARTMENTS ONLY COLLECT MONEY OFFICE STAFF ARE VERY RUDE AND IGNORANT. THEY WILL TAKE YOU TO COURT AND KEEP CHARGING YOU MONEY TILL YOUR LEASE ENDS AND I HAD TO MOVE DUE TO OVERLOADS OF PEST AND INSECTS THROUGH OUT THE WHOLE LEFT SIDE COURT. TO MUCH MONEY TO WASTE ON ONE PLACE THEY TAKES 1100 TO 1200 OF YOUR MONEY EVERY MONTH OF UNEXPECTED CHARGES NOT THE PRICES YOU SEE ON APARTMENT GUIDES.

Thank you Coriel!I was really impressed with the assistant manager Coriel! She has a warm and genuine friendly nature that immediately put me at ease. I was a little apprehensive about the application process but Coriel sat down patiently listened, answered all of our questions and expertly explained the availability and verification process as well as asking us poignant questions to help decide if Waverton would be a good fit. Coriels enthusiasm and ability to be personable and willingness to go the extra mile helped synch my final decision in making that move!Yolande J.

Really bad they dont help us just because we are spanish people, the manager is racist people they take application just from black people .

Could be improve by adding a small basket ball court for the teens..and improve the small lake.

Office staff is lacking only concern is your rent money Dorothy Riddley the manager dosent know her own tenants and can care less about your concerns maintenance sucks lacking very poor service apt.units are leaking and drug dealing going on property as well and the office is aware of this concerns trust me this is a family place PLEASE STAY AWAY.....

RACISTS !! Yes this place does not accept Hispanics even showing all the documents in order they simply tell you that you do not apply

Wow

I just moved to the hampton roads area and Into Waverton Place apartments. I just wanted to say Daniel the assistant manager was very professional, nice, and made the move in process very smooth. Thank you

Great office staff! Professional and courteous. Daniel was extremely helpful and knowledgeable.