I went on my lunch hour hopping I would be lucky to be seeing, I wasn’t expecting anything but I got exited when she told me she could get me in 30 minutes. 20 minutes later she took me to the pedi station and turn on the hot water! We’ll I was left there for the next 40 minutes. I had to walk out without a pedi because I had waited 1 hour and no signs for service any time soon. I just don’t think it’s right for them to tell you a time frame and then do different.
Wonderful place! I’ve been going for here every 2 weeks for over 2 years and my nails look amazing every time. ( or else I wouldn’t have kept going )Dan is my go to, while the other people that work here also do a fantastic job - Dan is amazing. 10/10 recommend to anyone.
If the nail tech can’t do the job, just say no! I spent $84 on a terrible full set! I brought it a photo and the tall guy with glasses said he could do it....i couldn’t believe he let me leave like that! Definitely lost a long time customer.
Very affordable and great quality. Never had a problem with sanitary measures.
Men do not wear their masks. Tall man with glasses sneezed consistently with no mask! My mother asked them multiples times to put mask on and he ignored her. They started to speak their language and give us dirty looks. Very rude. Never going back. They show no respect
The ladies were really nice to my daughter and I, but my pedicure gel polish looks horrible. The nail tech messed up a few times and the gel was peeling off when I left the salon. I was still charged full price and won’t return because I paid for a bad job.
Dan is the best now Tech Everyone is friendly and courteous great customer service in grape prices
This place is great! Everyone is very friendly!
So Ive been going here for Years and I will never go back. My gel pedicure didnt even last a week because he literally put 1 coat of paint. I spend way to much money for them to be so cheap. Never again!
The two times Ive gone, its been a lovely experience. Theyre very nice and personable, and they do a great, precessional job. One of the best pedicures in town.
Today I went to get my nails done at 12:00pm. As soon as I walked in everyone was welcoming and I was able to get my nails done right away. It was very clean and very organized. The guy who did my nails, I believe his name was Dan..he did a fantastic job and I cant wait to go back
Very nice place and staff
Been going to Top Nails for about 7 years now. Ask for Tai he does good work😊
Today I had such a great pedicure with you Top Nail. Thank you for doing an excellent job and I will be back!!
My go to spot for over 10 yrs
Great service
This nail salon is amazing! The salon staff is very friendly and understanding to the customer needs. Additionally, the salon is very neat and clean. I was treated very well, and it is no wonder this spot is popular!
Wait time for a pedicure is 15 to 30 minutes or more. One time they told me the chair was ready with the water and I sat and waited while the customer in the chair next to me got her pedicure done from beginning to finish. Then they have nail art on their list of services so when I showed my picture of the simple nail art that I wanted the pedicurist said oh, I cannot do. I said then why do you have it listed on your list of services? I am never coming back. Very disappointing.
Beautiful set of nails love them thank you
Top nails has been the best since we moved out here. Best next thing to Toms in Las Cruces.❤️
The nail structure was good but the Polish was Not.! This place sucks as customer service! there was no communication other than what was needed and being a first timer they assumed I knew where the sink was and after they did my nails but before doing any design on my nails the young guy Charged me. Why would they charge before them knowing I will like the product?? Also when I was leaving I said Thank you and I was completely ignored by all staff. NEVER COMING AGAIN!!!
I have been going to Top Nails for 9 yrs and have had very good experiences. Many people I know comment on my nails and request my shops name.... Top Nails and give location... Everyone is great!!
My nails came out beautiful
I go here every two weeks the only issue is they never remember me or act like they dont and they dont really do jewel designs. The nail techs are all amazing thou.
My favorite nail salon in Albuquerque! They take great pride in their work and always do an amazing job. One time I had a nail crack in half and they were able to fix it and make it look beautiful! Amazing shop and customer service!
Great customer service! They will able to fix your nail after the order.My favorite is Cat eyes nail.
This is a great place to get your nails done and I recommend Dan he is awesome
Was pricey
The service is great but theres never enough staff. They take other people before you who got there after you. I waited an hour and didnt even get anything done. The coordination is very poor. You guys have loyal customers. take care of them.
Great place
They are amazing! They did amazing in the ombre and were so kind. Talking to me and we all were laughing. Im definitely coming back to greet them done here again.
Been doing my nails with Dan for almost 3 years . He’s is the best! He left for a couple months, I was so sad and had other techs do my nails. But I hated them. Then Dan came back about a couple months ago and I couldn’t be happier 😊 I don’t know about the other techs but if you go here always see Dan
This is my favorite place to go to get my nails done I dont ever have a problem here
Loved it till I was given a fake bill..as soon as I left the store I went to get food at the mall..they ran it through and sure enough fake..i had them write me a note for proof as well as called from their to notify top nails of the issue..when I took it back so I wouldnt get in trouble as well as them and others getting in trouble for fake money the owner just denied and talked down to me.. She finally took the bill and replaced it after some time..but now I know not to go there anymore.. I dont ever want to end up with fake bills again! They definitely dont care about running a proper and legitimate place.. So beware ladies and gents.. You might get fake money back
I went and got gel nails put on and they were amazing until the nail polish started coming off. So I went and got a rebase thinking it would be about 20-25 bucks. Oh no they charged me the same price which is 35.00. Then the nail polish came off all the nails a couple days later. I Will NEVER EVER GO BACK!!THEY DO NOT DO IT RIGHT!!
LOVE this salon my nails always come out AMAZING really good service 😍 I also think it’s cute they have a stamp card
One of the worst pedicures I’ve ever had. The young man was so busy talking to his co-worker, he paid little attention to what he was doing to me. I paid $26 and left with 2 bleeding toes because he kept hacking away, with his attention elsewhere. Very poor care. I splurged for this pedicure and am extremely disappointed.
This place is awful. DO NOT GO HERE!! First of all I take very good care of my nails. They are naturally very long and strong. I came in to get a manicure and waited an hour before the lady called me over, meanwhile there was only 2 customers in the place... I picked a color that was in their “gel polish” basket and she told me that it was dip powder.. I said “ ok that’s fine, I’ll do that. Are you able to make it as thin as possible?” The male working next to her just rudely looked at me and said “NO.” That’s it, just no, nothing else.. then they proceeded to talk to each other in Vietnamese. I said “oooookay, I will just do clear gel polish then.” The lady that was giving me the manicure used her electric file on my naturals nails to the point that when she was done filing, my nails were paper thin and one of them was broken in the corner. I was furious! She told me that it was the polish I previously had on that made my nails thin.. give me a break. I get my nails done every two weeks and this never has happened. I came here because one of my friends that was with me on this day said that’s where she goes, so we went... and will never go again.. after realizing that my nails were surely going to all break probably within a few days, I asked the lady to just put a thin coat of acrylic on top of them so that at least they won’t break. She said ok can I charge you first, I said sure. After she gave me my card back she painted my nails with a regular clear polish.. I said “are you going to do acrylic” she said “yes clear” I said “no ACRYLIC” she was so confused that I just gave up and walked out. Moral of the story is, don’t go here. They don’t understand English, they have very poor customer service skills, they do not do nails well, and I’ve never been to a place so unprofessional. I wish I could get my money back but I’m sure they wouldn’t understand what I was saying if I asked or they would just ignore me.
Ive been a customer for about 5 years now. This is by far the best nail salon in ABQ. The quality of the product and service is superb. My nails last through the duties of tending to 5 children. Theyre thin clean even. Your never charged more for more than one color of tip or polish. Gel and acrylic hold very well. Service is prompt as possible. It can be a busy salon ( because they have loyal customers).The wait time is always quoted well. Prices are perfect for anyone (including someone with a tight budget) Ive been getting my nails done for well over 15 years and this salon does not disappoint.
👎🏼Don’t go there. Cut two of my fingers- which bled, didn’t remove all the old polish, uneven nail shape, and obnoxious wait time. If I could give 0 stars I would.I walked in for a manicure (and was the only person waiting) and was told it would be a few minutes. I waited for about 20, and then asked how long it would be, and again was told someone would be right with me. Total wait time, 45 minutes for a classic manicure.The manicurist could not file my nails into an even shapes, so I gave up asking her to give them a rounded shape. Not quite sure how to describe the “shape” they ended up being.She cut two of my fingers with the cuticle clipper and made me bleed. They are deep cuts on which I will need bandages.I had blue polish on my nails when I went in to get a light pink manicure, and still have specks of blue on most of my nails.Fortunately, my nails grow fast and the polish won’t last long so I can redo them and do a better job myself.I have been to many salons, and go in with low expectations when I try a new place. I do not usually write negative reviews, but this was the worst manicure experience I have ever had.
This nail salon is horrible!! They are not worth your money, they are very unprofessional. I asked for a full set and they were shown a picture of what exactly I wanted. The guy didnt do what I asked. I told him I was not happy with them and he ignored me. He made them too thick. 2 days later my thumb nail popped off. I was so mad, I went into the salon and asked for my refund, they would not. Im very upset that I waisted my money here!! I would AVOID THIS SHOP!!! Waist of money!!!
Dan has helped me grow my natural nails for the 1st time in my life. they are amazing every single time I go get them done.
Great prices. Great services. Linda is awesome. Ive been going here for 4 years and refuse to go anywhere else.
Fast services. Custom. Make your expectations very clear to be satisfied
I loved my nails! Every time I go here, the service is wonderful and they care about what I want. I recommend this place for anyone wanting a great mani pedi. 😊
If they will have creo star will be better. I will never go there. I called to make an appoitment and the stuff talked to me on really bud way. I called again to ask her and she just hunged up. People like that do not deserve any money from anybody.
Nail techs are very rude when you let them know you don’t like of the nails. I went to go get my nails done asked for square nails every single one of my nails is a different shape some around Somers Square some are longer than the otherWhen address to the worker I was given an attitude and treated rudely.
Jimmy is the best all employees go over and beyond Ive never been disappointed in the year and a half Ive been going here
Love Top Nails. In the past i have been a walk in client and got service in 5 mins or less. Great quality product and they are nice enough. :)
Im never disappointed with my nail service.
Love this place. They have quality gel manicures for an affordable price and the best pedicure experience! Many colors to choose from. 😍
I went and got a ped with gel cost $41.85. My mom got a pedi with regular nail polish and a manicure with gel cost $41.85. What the heck? They talk in a foreign language, never smile only talk to you if they have too.
There is only one thing to say, horrible! The woman who did my pedicure was hurting me by being way too hard with the instruments (I was terrified), while she was talking badly to the person who set next to her about what she was doing (I speak some Vietnamese and Mandarin). I have had many pedicures in the past, and usually it is a very nice experience. This was a pedicure nightmare come true. I do not recommend this place!
I love getting my nails done here!
The wait times are ridiculous (if you make an appointment, still expect to wait an hour), the staff is less than friendly, and they do an amateur job at best. I havent spoken to anyone that was pleased with their service here; go somewhere else.
My wife loves this place and wont go anywhere else!
Everyone treats you like family! They are very good at their work!
Mediocre job. I basically could have bought the materials and done myself at home. Got a basic pedicure for me and my friends and really disappointed with the end result. Dont spend your money here! Staff is polite but rushed through process and not really careful.👎
Great Staff and very friendly! The pedicures were amazing and will be coming back for sure!
The first time I used this salon I went with a friend of mine whom is a regular client of theirs. I had a wonderful experience and the nail tech took her time and did an excellent job on my toes. The second time was a couple of weeks ago for a deluxe mani/pedi. This time my experience was very unpleasant. I had a young gentleman and he rushed through everything. He took my nail polish off, quickly buffed my toe nails, rubbed lotion on my legs, and painted my toes again. Then with my hands he didnt file, buff, or fix my cuticles; he just washed my hands off, rubbed some lotion in and painted one layer of clear polish. The polish came off the next day, my cuticles still looked awful, and my nails were left uneven. They werent even busy (I was their only client). I work really hard to be able to spoil myself with a mani pedi every once in awhile and I expect it to be a fun and relaxing experience. For $48, I would expect the nail tech to take their time to do things right, the polish to last longer than a day, a relaxing experience for the client; this was definitely not worth my money, I wouldnt recommend them to anyone and I wont be back.
Reasonable prices, quick & friendly service!
Great job on nails. Sometimes it is a little bit of a wait but worth it
I love this place the same guy does my nails and toes
Great place
Eeehhh.... she was shaky and didnt take her time. But they came out pretty nice...
Prices are insane. Gel pedicure turned out to be $40.99 with tax. No manicure or wax. That is crazy. Staff is rude and wait times are ridiculous. Save time and money by going somewhere else.
Linda is the best for nails at this location.
Great service sometimes.
Family is great, great service.
Rude the wait time is crazy.the short staff is non caring
Love this place!!!
Always a wait....
Terrible and unpleasant!!!