I Love Crunch fitness to the T! The Staff members are polite and are willing to help aid and assist you with no hesitation which makes us customers feel comfortable and at home

I Love This Gym!!! All The Staff Are Friendly And Super HelpHelpful, The Gym Is Always Clean And The Atmosphere Is Great!

Such a good environment to be in! Everyone is so friendly and you get to know everyone. The trainers there are amazing! The fitness manager Taylor is also super professional and nice!

The fitness manager, Morgan C., was super helpful with any questions I had and motivating throughout workouts. Morgan A is an amazing trainer and I’d recommend her to anyone looking for someone to help them out. All staff is super friendly and welcoming, especially Karly at the front desk! I love Crunch York (West)!!!

Great places to workout is clean place and employees are very friendly and helpful i love it

Kellum is truly an incredible employee. Been going here for a few months since I moved to the area. Everyday I come in and he’s working, he always greets me very professionally and kindly. Honestly have never had someone make me feel more at home at a gym. He’s very informative and treats everyone with respect. Facility is always clean and at a great price!

Very courteous staff. A good amount of equipment and machines. They supply sanitization wipes for cleanliness. Overall a good experience thus far.

Edit 8/31-I found time to train early in the morning, its the only free time I have. In the last 8 weeks they have opened anywhere from 30 minutes to a hour or more late in the morning many times. There are usually 20+ people waiting every morning. Most leave. They dont seem to care or wont fix the issue, it keeps happening.I suggest looking elsewhere.Great gym with good equipment, I enjoy working out here when I can. If you plan on working out between 330-630pm forget it. So crowded and many people just standing around occupying equipment. Very frustrating. I suggest early am or a hour or two before close.

Found that the cleaning of the machines are not being monitored.I appreciate them being open for business but I wished I was informed of a convenience fee instead of charging me $11/mth when thats not what I signed up for.

How to do this cuz I got your mind somewhere

Have been attending since they opened. Went in the other day and half the gym wasn’t wearing masks or wearing them around there neck. I left,

There were well over 80 people in the facility yet nobody had a face mask on and there were also groups of people in close proximity. There virus protection measures are weak to say the least. I’d suggest staying away if you don’t want to get sick.

I take a special needs client there to work out and staff is understanding of her needs and limitations. They are always kind and patient and she is learning how to do things correctly and building stamina. She loves the hydromassage chair at the end of her work out .

Great work out

Cool😎

Friendly staff! The place is very clean and organized.

I went here for a short time. The gym is pretty well kept but I really didnt like the layout of the place. Everything felt cramped and too close together. I didnt have a problem cancelling though which is always appreciated at a gym. Its not a bad gym by any means and the classes they offer are wonderful.

Is always pack sometimes it could frustrating.

Best place to get right and tighten up!

Great ambiance! Lots of different levels of skilled classes, equipment and trainers. Highly recommend the Pound class, Penny is great, very motivational, but all instructors are wonderful that Ive encountered. The only thing here lacking is a pool.

The small, dark haired, young lady who opens in the mornings always has the gym opened earlier than 430am. You have no idea how awesome this is for people who need to make it to work early in the morning but want to have enough time to workout. Thank you for having her open the gym in the mornings! She goes above and beyond what she needs to do and all of us early birds appreciate her greatly!

PLEASE READ before signing up. I have to share my experience so others are not alone and to help customers make a great buying decision. Crunch fitness has great equipment and the members like family there however the staff there is terrible!!!! I have brought this company dozens of referrals and put money inside their pockets. They repay me by canceling my membership because I worked out with m brother. They thought I was training my brother for money and my friends for money. I was only their workout partner and motivating them to say in shape. I told Karen to check the camera footage to show her staff had treated me and m brother very poorly and I still dont have membership back. Planet fitness actually greets you not this place. Crunch fitness just wants your money and dont give a damn about you. Very disrespectful!!!!!!!!!!!!!! I guarantee they will lose money. I promise that!

I absolutely loved going to Crunch. Such a happy atmosphere and positivity. The classes are grate the instructors are awesome! Zumba is definitely my favorite and so is pound. I do recommend going. It does make me sad that I cant go no more because I moved. They definitely need more locations.

My favorite gym. I’ve been an actual trainer and trained and numerous gyms I have found crunch to have exceptionally modern and well maintained equipment. Fitness classes, programs, staff and management are all amazing and definitely one of the cleanest facilities I have ever been a part of. -Mj

The price is reasonable. The classes are a lot of fun. For me, the most important thing is feeling comfortable. I recommend this for anyone who wants to get serious about their health.

I like that they have all the equipment in need to get a good workout. Not crowded in the morning when I go. They dont have sectioned off area where we you are not able to use certain equipment. And the cost is great.

Great gym, always clean, nice staff. Hydro massage is awesome too.

This gym is amazing! The staff is friendly and the prices are affordable. The members of the gym are friendly as well. Crunch has tons of classes, small group training, personal training, tanning, and hydromassage beds. I look forward to coming to here everyday. I call it my second home.

I switched about a year ago from another chain gym. The free weights and cross-training equipment is FAR superior to my last gym. Cardio equipment is pretty standard. Classes seem to be (disclaimer: never done one) popular and well-attended. Staff is friendly and the facilities are clean. They even offer one-on-one personal training (costs more, but what doesnt?). If youre looking for a place to get in shape or stay in shape, its definitely a good value!

Best gym around BY FAR. classes are great, gym is clean and modern. Personal training and small group training help to start.. Massage chairs and tanning too. Every time my sister comes up from Florida she wishes they would open one down there.. And they finally are! Go CRUNCH!

Brand new gym to the area. Cheap membership and classes are included in some memberships. Nice, friendly staff. Only con Ive found so far is that its sometimes hard to get into desired classes. Ive learned to set an alarm to remind myself to sign up because if you wait, you wont get in by registering online. They are working to add classes and you can register in the gym an hour before a class so I think with time, it will improve.

Great staff, many amenities, lots of classes offered, clean environment, and primetime location!

I wish more people wore there mask and cleaned off machines when they were done using them.

TERRIBLE! I DO NOT recommend this gym at all!!! All they want is money, they don’t care about the people. I tried canceling my membership and first they tell me that I can’t over the phone. I found time to go into the gym to cancel and they charged me $20 the next day. I let that go, figured it had to do with the time frame of canceling. I asked if that was the ONLY charge coming out after this cancellation and the lady said yes. I even had her make sure and she said she was 100% positive that it would be the only charge! Four days later they charged me ANOTHER $40!!! I called in. Talked to the manager and everything. He agreed his staff made a mistake on both charges. Agreed that they gave me false information on BOTH charges, but REFUSED to give me my money back! He even hung up the phone on me because he was done talking about the situation!!!! They took a total of $60 out of my account within a week!! They don’t care about the people what so ever. They are just money hungry. I recommend planet fitness, I’ve never had this problem with planet fitness. They were always kind and willing to return money if there was a mistake on their part! If you read through the other poor rates for this gym, they talk about similar problems that deals with money. So I’m not the only one. Again I DO NOT RECOMMEND!!!!!!!!!

I like taking stationary bike classes. Here the instructors usually come in after class should be starting so classes usually start more than 5 minutes late. They choose a lot of music that is really slow that is hard to get inspiration from when you’re working out. Once they literally played “Going to the Chapel of Love” during the middle of the workout. Unlike other gyms I have been to they don’t time the workouts with the songs they choose so your working out hard with no music during the delay between songs. Today the instructors music source died during the middle of the workout so there was no music until she dug around in her bag and found her IPad. IMO the professionalism is that of volunteers at a rec center not a service I am paying full price for. The bikes they have are the best of any gym I have ever been to but the instructors leave a lot to be desired. I only do morning classes so maybe afternoon classes are better.

My husband is a member of Crunch and he absolutely loves it. I am a member at another gym and decided to join Crunch to not only workout with my husband but enjoy the unlimited classes they offer....here’s to my new fitness journey!

Great place to work out. Lots of machines and free weight (esp for squats and deadlocks-no lunk alarms. Equipment is new, kept in great shape, and they offer a ton of classes.

Pretty crumby for a Crunch. Had higher expectations based off of other locations. Wanted to trial for a day to see if it would work for my routine; however, the 2 month opening window had passed per the employee at front desk. Unfortunately, because of this cannot recommend.

Great gym! Friendly staff and awesome workout classes! I highly recommend this gym!

Good place for a new years resolution to begin

Love this gym but needs more squat racks

The gym is full of awesome, helpful staff. Super clean. Classes are fun and engaging. Love this gym!

Absolutely love it. Staff friendly. Instructors are awesome. They make going to gym exciting while pushing you to do more.

Its a nice gym. So are the other gyms in the area. Convenience is King when picking a gym and this one is super convenient

Patrick is the man! He was friendly and professional. I’m so thankful for him patiently answering all my questions

I really enjoyed crunch and wish we had one in Hershey. It was a good mix of different fitness levels. No one seems out of place there. Everything from the gym floor, cardio equipment, to the bathrooms are clean. They have great membership rates, trainers, tanning, et. I wish we had one in Hershey.

Its always clean and well maintained. The equipment is nice and new. Love the cardio machines with 📺

Best gym, completely judge free and most people are really nice.

Not bad its a good place to go for a good workout

This crunch has great classes, super friendly staff. It is clean with a good amount of lockers and has plenty of machines and free weights

Great place to blow off steam

Live this place! Great support from great people! The classes are awesome!

This gym is Awesome! Great staff, trainers and instructors they truly care about you, they encourage and guide you on your fitness journey.

Trying out crunch for the first time. Very informative employees, great atomosphere, great looking equipment.

Nice place to train. Clean, organized and the staff is both helpful and friendly.

Great atmosphere! Love the music that they play, and love the TV is on each treadmill!

The personal trainers are all great.Fantastic gym with professional and friendly staff, extremely clean locker rooms, EXTENSIVE equipment, and fun cases classes, all for a competitive price.

People taking up benches using them as shelves for their weights.Bags left all over and rules not being enforced. Machine weights being slammed down and nothing being said.Only one ab machine and many users.Tvs on machines take very long to repair.

Yoga Body Sculpt with Vanessa is the best part of my week!!

Great gym, great equipment, and no crowds. By far the best gym for the value in York.

Great Staff and equipment

One of the cutest Places I have been in a long time. Great food

Why should you choose this gym over planet fitness?? I’ll tell you.Let me start off by mentioning the two people who stood out to me.Devon the gentlemen who showed me the gym and reviewed the membership options. He was so very kind and happy. I was in a grumpy/tired mood and he was very patient with me as he showed me the gym. I told him I only wanted the basic services like the equipment and he didn’t push me I get the fancy memberships. He still told me about them and encouraged me to try the classes but I declined and he was okay with that. I still see Devon when I come to the gym and he is always so inviting.Megan the personal trainer who did my 1hr introduction session. I told her what I wanted to see for myself and that I didn’t have a lot of money for actual sessions. She was okay with this and still give me all the resources and knowledge I needed. She helped me go through the equipment so I could see it used properly and gave me pointers for how to achieve the gains that I wanted.The equipment is top of the line and well kept.The locker room is always clean and the showers are very nice.They have a nice water fountain that fills water bottles easily.An entire area for free weightsAn entire area for more challenging work outsLoads of cardio equipmentSchwinn spikes and a yoga studio that you can use if the classes aren’t in sessionLoads of weight machinesHydromassage- I don’t have the membership for thisTanning- I don’t have the membership for thisI think for $10 a month all that is worth it!When I signed up Devon made everything very clear so I wouldn’t have issues later on.1.Monthly payments that keep going2. Can cancel at any time with written notice or going into the gym. If you cancel 10 days before be billing cycle, you will still get charged that month3. Annual membership fee around 60 days after you sign up (don’t remember the exact number)I will not settle for Planet fitness ever again.

A lot of variety in equipment and everything is maintained really well. Im getting a lot of value for $10 a month.

Great little gym to work out in.. Definently enjoyed both visits there while home..

When I first enrolled in Crunch fitness O absolutely loved it. Once my work schedule change and I was no longer able to utilize the gym I tried canceling my membership 3 months in a row. Crunch refused to cancel my membership which resulted in numerous bank few for me. The staff and customer service number refused to help me or solve my problem over the phone they insist I had to come in person. Due to my schedule I was unable to come to the gym so Im not sure what made them think I would be able to come and sign a paper to cancel my membership. This is the worst experience I have ever had with a gym and I will be going back to Planet Fitness. While the staff is courteous in person while youre using their state-of-the-art equipment that does not make up for their lack of customer service when you are ready to no longer be a participant in their gym I am deeply saddened by this and I seldom write bad reviews but I feel that a bad review was an order for this company considering they only want to take peoples money and not be any of assistance and customer service related incidences.

Rated this as gym is ok but I just prefer some other machines at other gyms and there good points are like tanning and the hydro bed when it is working as the first week we been there they have 2 and the 1 broke down and was or is still down a week later still .

Gotta stay fit my favorite place

Clean Gym. The equipment is new and clean. The locker rooms are nice. The staff is also friendly.

Good place nice people and good price recommend.

Great and cheap way to work out! Love it!

Best gym in York. Good equipment, classes, and very clean

Friendly atmosphere

Always super clean and the staff treat you like family

Great place to work out. Very friendly atmosphere

Great gym for the price and it is way better and less crowded than Planet Fitness in the evenings.

Love the classes here, not too crowded, plenty of open machines.

I went with a friend and tried it out. I was pleasantly surprised on the staff and classes.

Love the gym. Clean and the staff is very polite.

Clean facilities, friendly staff, great classes. :) Love it!

Good place nice people and good price recommend.

The people are kind and helpful, the music is on point with any gym, the only thing to note is after work hours, it tends to get very crowded

Nice clean and all the work out equipment I need

To crowded now. Takes for ever to get a workout done.

Always clean and a great friendly Staff

Nice enough gym seems small though

Got my sweat on joining is easy and varieties pricing

Nice. But, its starting to get pretty crowded some days.

Love the Belly, Butt, and Thighs and Tread n Shed classes.

Took two awesome classes.

Facility is wonderful. Staff was great.

Good place to work out. Lots of classes offered.

Awesome up to date equipment, knowledable staff

Nice staff, organized, alot to offer

Its nice and all but I would suggest going with the lower package because the only place Im going to wait in line to use something is Disney world.

I go there under silver sneakers

I cancelled because of their bad communication and service and they keep charging me for three months after I cancelled. The worst gym ever. Stay away!!

Cheap, quality gym. New equipment and machines. Friendly staff too.

How clean and new it is. The amount of classes they have. The hydromassage chairs.

Plenty of equipment but they sell too many memberships. Weekdays after work is too crowded. Cant get on the benches. No area to stretch, roll or do core work when classes are going on.