Gabrielle gave me an awesome pedicure. She was thorough and very gentle. The customer service was excellent. Although it was my first time I could tell from the way they greeted the woman as they came in that they had some long term clients. I will definitely return.
Ben is wonderful! I’ve had a great experience here, and it will now be my new go to salon! Everyone here is very professional, and the salon is very clean.
Love love love this place. I’ve been going for over a year and it’s the first salon that’s made me feel comfortable to ask questions and chat with the employees!They have fair prices and some amazing techs. I usually get solid SNS but for my wedding they helped me pick a different but still subtle design. Even threw a mini bridal shower nail party (pre-covid). Can’t recommend them enough!
I love Spa Nails!! Not only is it convenient to where i live, but everyone there is super nice & professional. Hannah does my nails & she literally is amazing!! She’s truly talented & a sweetheart. I can’t imagine seeing anyone else to do my nails. She kills it each time! She takes her time & makes sure they’re perfect.
I always have the BEST experience at Spa Nails! My nails are a big deal to me, and I don’t just trust any nail salon. Cindy and her team are fantastic! I’ve had my nails done by her, as well as Madison & Hannah. I’m always well taken care of no matter who I see. I highly recommend them!!!
I really could not be any more disappointed with my experience at this salon. My nails actually look so bad that even my husband noticed.On May 8, 2021, I made an appointment for a gel manicure with nail art and gel pedicure. When making the appointment, I provided a reference photo—a screenshot from the Spa Nails Instagram account. I indicated that I would like that particular style of nail art on my ring finger nails. I was told that the particular design would be $10 extra, and that they could fit me in at 5:30 PM on Tuesday, May 11.I was pumped for my appointment... But when the manicure started, it became clear that nobody present at that time (5:30–the time of my scheduled appointment) knew how to do it, despite the fact that I scheduled the appointment with the understanding that they could do this style of nail art that was displayed across their social media pages.Instead of beautiful nail art, I received a foil design, as shown in photo 3. I wasn’t thrilled, but the foil design wouldn’t have been so bad if the rest of my nails didn’t look absolutely horrible.Unfortunately, I didn’t realize how poor the polish job was until I was nearly home. I reached out again via Facebook chat and they said would like me to come in and have it fixed and I agreed. Unfortunately, I was unable to come in the next evening, and instead, just asked for a refund for the manicure portion of the $109 I paid to avoid wasting more time. I was fine paying my original $15 tip and for my pedicure.Cindy told me that they couldn’t issue a refund, but that my next manicure with Spa Nails would be on them. Considering this is the kind of work they produce, yeah, no. I won’t be wasting my time again.If you indicate you can do something... and can’t... and do a bad job on everything else too... you should probably just issue a refund. It’s the right thing to do.
I first came in and it was ok, the girl that did my nails was nice but after I was out of there my nails started chipping and coming off, 30 minutes after. That has never happened to me before, I spent a lot of money there and I was so disappointed. So I called them and got an appointment to get it fixed and the girl that did it gave me so much attitude and less than a week later my nails started chipping and coming off. I’m not doing anything for that to happen. I’m never going back and I honestly want a refund.
Absolutely wonderful!! Everyone was so incredibly nice and talkative unlike most salons now days. Provides amazing customer service!
Been coming here for years. I will not let anyone else touch my nails. All of the girls here will treat you like a QUEEN! They’re family and make sure you are too. Please go here so you can wear your nails proudly!
Spa nails is fabulous! I have been going here for about 9 months . I followed my nail tech Madison here ! As soon as you walk into the building they make you feel at home . They are very personal with you and always do a wonderful job !My nails always look on point and always eye catching! Everyone ask about them ! If you want a great place to go for your nails ! I highly recommend Spa Nails !!!
The ONLY place I will ever go to again!! They have great quality and don’t try to cheap you out. The designs you can get are nonstop and they’re very talented. I highly recommend coming here. They’re great :)
Great service and great prices
Can’t say enough great things about this place. I’ve been getting SNS here going on 3 years now and I’ve NEVER had a bad experience. I usually see Hannah but honestly everyone here is super talented. Give them a try! Just make sure you make an appointment first because they are typically pretty busy.
LOVE LOVE LOVE the staff! Madison is amazingly talented & so nice! 25/10 would recommend! 🤩
My nails last for a MONTH! That’s impressive for someone who handles camera equipment and wipes snotty noses of children. Ladies do yourself a favor. The next time you decide to treat yourself come here! Helen, Tony, Hannah and the rest of the team always go above and beyond. From glamorous mermaid nails to going natural, they can and will do it (see pictures below). #spanailswoodstock
Only place I go! The selection of sns and polish they have to choose from is amazing! Customer service is unmatched!
My first time visiting the salon. It was recommended to me by a friend. It was an awesome experience. Cindy was the best!
When I came here for the first time, the people here are so welcoming and friendly!! They do amazing work and are very helpful, I recommend coming here if you haven’t found your nail home!!
Spa Nails is the BEST Nail Salon in Woodstock! They pay attention to the little details! They honor appointments! Super clean shop!
Great salon! My nails last 4.5 weeks. Always a great experience. My daughter and I only get our nails done at Spa Nails.
I handle heavy chemicals that completely leave my skin dry. I was completely satisfied with Abigail today and would happily recommend her to anyone. The gentleman that greeted me was very professional and courteous. Made sure was I was taken care of through out my stay. Thank you Will for the great hospitality. The location was spotless and well kept. All the working stations were impeccably kept. Make sure you ask for Abigail when booking your appointment.
I was impressed with this salon! I hadnt made an appointment but found them on google and decided to give them a try. I was tired of the poor service that various other salons provide. Therefore, I first only wanted to get my hands done. Will was very customer friendly and professional! He listened to my concerns and set me up to have my hands done by Annie. Annie was not only very professional but she listened to my concerns and did such an excellent job with my hands, that I decided to have her do my feet as well! I noted Cindy, who is Wills wife to be a lady with class and professionalism as well! She put together two different colors for my toes in an effort to match my hand polish. The atmosphere at Spa Nails is simply what makes them unique! They made my day!! Thanks again you guys! I will always recommend you!
I love me some Annie!!!! 😍😍😍
First visit. Took my daughter who got Gel while I got a SNS manicure. My daughters service was great, her cuticles were done, she got a nice little hand massage etc... I on the other hand received none of that. My cuticles were not trimmed, my sns is thick and makes my nails look stubby, I received no hand massage. I had to go home and pick the sns from underneath my nails and around the edges. After $72 plus tips I expect a little more.
Cindy and her Crew are Amazing! They really care about each of their clients and are very welcoming and covid/health standards conscious! I really appreciate their attention to details, fun conversations and the relaxing experience everytime my spouse and I go (or when we take our parentals/kids in our life, they all love this place too).
I have been going to this salon for my nails ever since November 2018, and since the new management team took over ((a year ago, I believe)), I have not gone anywhere else. Their service is ALWAYS top notch. Because of Covid now, it is required to wash your hands as soon as you enter the door, so you are certain they are extremely clean. Everyone there is always so hospitable and professional. There is never a time when I leave unsatisfied with the work they’ve done! Abi, Madi, Jason, Ben are all who I’ve had so far, and I never care who I end up with because I know my nails will look amazing when I walk out! I appreciate all of the confirmation texts and follow ups the day of the appointment. I never feel rushed if something happens to me off schedule, and they are accommodating in every way. On top of everything, they all attempt to engage in conversation with their clients, which rarely happens at nail salons. I could not recommend this specific location more, and definitely mention Spa Nails to anyone of my friends looking for a salon! I can guarantee I will continue coming here as often as possible, and as long as I am around💕
I have been getting my SNS for years and I hands down, this is my favorite look. She understood exactly what length and shape I asked for. They also have the best color selection, and I’m really particular. The only downside is that now I have to drive 45 minutes to the salon because I can’t go back to my old one!!
Spa Nails is one of my favorite places to go! They are super clean and do such an amazing job. There’s not many salons who do what they do for great prices. Cindy does my nails and she is AMAZING! I wouldn’t trade her for anyone else. She always makes sure all my nails are even and looking beautiful. She truly takes her time and makes sure everyone of her clients leaves with a smile on her face. I definitely recommend booking an appointment with her 💓
I’ve been coming here for almost a year & have never been disappointed!! Hannah does AMAZING work! She nails my shape every time! I needed to repair a nail super quick before leaving for out of town & Cindy fixed it within 10min! Absolutely my forever salon 💕
Ive tried so many different nail shops and have finally found the right one! If you want the bomb service, with excellent customer service then Spa Nails is for you! The clean friendly environment is made up of nail techs who are engaging, talented, and creative! Try their pedicures you will absolutely love them!
Cindy was absolutely amazing!!! The service was great!! I didnt have to wait at all due to having an appointment. I will definitely be back!
Have know them for years..I was going before Tony sold it to his niece. Very clean shop. Very friendly. Literally every body knows your name!😃🤗
Since Cindy has taken over ownership this place is amazing. Very clean, they space people out, & sanitize everything. It is an extremely relaxing environment & my nails came out flawless! This is my new salon from here on out!
Always do a great job!
Had an amazing Mani-pedi here. Felt very safe with and everything was immaculately clean! Scheduling was easy and staff very friendly.
Best salon I’ve ever been too! All of the nail technicians are wonderful. They can do so many different designs, basically anything you ask for. Nails always look amazing. Perfect shape. Great prices for the best work in town. I will never go anywhere else.
The Absolute best! They are amazing, there’s no other place With the same costumer service. They always leave my nails looking beautiful and EVEN!! Cindy is great at what she does. I highly recommend this salon.
I was hesitant to get my nails done this morning due to new ownership. I was pleasantly surprised... The salon has been refreshed with new equipment as well as new products that are able to be used in any application so fingers and toes can match! Cindy, the new owner did an amazing job on my nails. They look fantastic! Please take time to try them! I also was impressed at how much them seem to care about the client as well as their employees!
Cindy is absolutely wonderful! She makes you feel welcome and at home. Cindy makes sure you are 100% happy with your nails and goes and beyond for her customers. 100% would recommend anyone to them.
This is the most amazing nail salon Ive ever been to. Tony is the best, he really makes my visits fun and enjoyable. The work he does is above top of the line, if thats possible! Thank you Tony for everything! I dont think you could get rid of me if you tried! Lol.
I love this place so much. They really put their heart into making you happy. I won’t go anywhere else since I found them.
First of all let me say how if I could fly from LA to GA every month or so for my nails, I would. Cindy gave me the best sns full set that I’ve yet to get again anyplace else. They were so quality, they lasted almost an entire month, and she was super fast!!! Love this nail salon! It’s a must go to for sure!!!
Jason was awesome and friendly he did a wonderful job with my pedicure.
This place is like home they really value their customers and remember you by name. And if you enjoy conversation youre in the right.
The best nail salon in Woodstock. Cindy is such a great nail tech. She pays close attention to detail and she always makes sure I leave happy.
I have been a customer of Spa Nails for many years. I love that they know me by name and I see familiar faces every time Im there.Spa Nails is a busy nail salon so I recommend making an appointment or expect a wait. Weekends are very busy. Every chair is full. This is a sign of a great nail salon!Spa nails offers the latest in nail polish trends and manicure ideas. The nail techs at Spa Nails love a challenge for a nail design! They are the best in the area for beautiful nail designs for every day or a special occasion.My favorite is cat eye gel polish. The selection of colors at Spa Nails is endless. The designs that can be made with the cat eye gel polish are unique and creative.Whatever your nail need are Spa Nails is able to meet and exceed them.Call for an appointment today!
Cindy and her crew always take great care of me!! They try to accommodate any request and make sure you’re happy with the results!
Have many choices to choose from color wise. Great staff! Sns last long! I have always had a hard time keeping nails on till this place! Love them!
I have been going to spa nails for over 6 years now. They are the only nail salon I go to and will ever go to. The staff treat you like your family. I see Helen every time I go. I can show her a picture of any nail design and she always goes above and beyond to make it happen. She also loves to do her own designs when I don’t have an idea in mind and she never fails to amaze me with her creativity. If I don’t come in, they text me to see how I’m doing. If I ever have any problems, they fix it right away. If you want designer nails at a decent price, this is the place to go!
Absolutely amazing! The work they do is super! What’s even better is now they are open on Tuesday as well which is very convenient. Helen is my go to lady, although tony is just as great. Overall this place is amazing and you won’t regret it.
WAITED forever, some guy told us we will be right with you have a seat. 45 minutes later not even eye contact with us. I didn’t see anyone carrying for us so we got up and left..don’t waste your time here. They don’t care about the customer..if I could leave zero stars I would just like they gave zero attention to us.
Hands down, best place to get your nails done EVER. They have such wonderful staff and they do an amazing job! I have very fragile skin and my nail tech listened to me and I didn’t walk out with any cuts on my fingers at all! 10/10, highly recommended and will definitely be going back!
I have been going to spa nails since I was 13 years old. Helen always did my nails flawlessly and always greeted me with a smile and knew exactly how I liked my nails. This place is under a new owner, Cindy, and I got my nails done by her 1 time to test the waters and see if I liked her work- I was shocked that my fill in was $60 for ombré (Dip) & when I went to another place they said she infact did ACRYLIC on me but yet I paid for (SNS/Dip)!!This shop is now over priced and the work and the vibes in this shop are not worth it at all.
The atmosphere totally relaxing✨Soft music, Aromatherapy, clean with beautiful decor Made an appointment earlier in the week, when I arrived, inviting greeting🤗. Cindy already knew what I had requested from making my appointment. The service was very professional ⭐️Cindy is like 💥 my nails are 💅🏾 hand model ready‼️ My eyebrow arch to perfection by Cindy. My pedicure the chair whew 💫aaah the water temperature perfect‼️ MULTIPLE colors to chose from a manicure, acrylic,gel, and SNS. The best pedicure 🦶🏽EVER‼️ Cindy - Ailar, see you ladies in two week. “Spa Nail” you’re all that✨check them out on social mediaSpa Nails.
The Manager is very welcoming. As you enter she walks to welcome you. And she continues to interact, she gives you an indication of the wait time, she engages you in little pleasantries. In fact, she makes every effort to keep the salon relaxed with her light banter. This is in sharp contrast to the nail salon right across the street where you might walk in, someone shouts some indicipherable words, and then you are ignored as they continue what could be called the nail sweat shop.Bottom line, Spa Nails is smaller and provides a welcoming and relaxed experience. Pedicure services were acceptable, nail service was good, eyebrow waxing was well done.
LOOOVEE!!!! This place. They have endless color choices. I haven’t ever been a fan of SNS but Helen does an amazing job. She makes them thin like I like and makes sure to always let me check before she finishes Tony always makes it fun!!! He’s hilarious!!! You definitely will give u the experience you are looking for!!!!Kim
They did a nice neat job, but the young woman who did my nails was rude. If you dont mind a cold atmosphere ! This is the place for you.
I just moved to Woodstock, I had been looking for a nail place that can do my nails and designs well and shape them as I am very picky!! This was the place i found and they did an AMAZING job! Lovely staff also, and not too pricey. (:
Before my friend brought me here I would only get gel nails on special occasions because I never found a place I loved enough to keep going back to. But this place is fanatastic!! Hannah and Helen are amazing at what they do and they are just all around good people! Never leaving ❤️
They did my nails real well I was impressed.!
I HIGHLY recommend this place. Helen and Tony are the absolute best! I love this place and the customer service they provide. They are impeccable!
I set an appointment for SNS nails and showed up on time. I sat and waited about twenty minutes before man came to me and asked me if I had time to wait a while longer because other customers were upgrading their pedicures and it was taking longer than usual. I was on my lunch break and had to leave because I didn’t have more time to wait. There was no apology given of wasting my time, when I respected theirs enough to call ahead and make an appointment. Won’t be back.
SPA NAILS IS AMAZING!!!! I have been coming here for years, but every now and then I stray away and try different places. This past weekend, I tried a new place with my friend from work who begged me to go with her. They were horrible!!! The customer service was ridiculous and I felt unwelcome and unappreciated. Lena from Spa Nails fit me in on that Sunday and saved my life! The whole point of me getting my nails done was for my orientation that I started today. My nails ended up looking spectacular and I had nothing to worry about thanks to Lena. I also recommend Cindy as well. She is a dear friend of mine and I have known her since high school. They are both experts in this field and will not disappoint! :)
I went in hoping to get my nails filled. Not only did I wait for 20 minutes, but I could clearly see two people doing nothing and just playing on their phones. Then, when they finally got me to a table, I asked the lady for a fill. She literally said No and began taking my nails off in the most painful way. When I expressed that that was not close to what I wanted, she gave me a nasty look and said Well too late now. I let her finish taking them off, as I wasnt going to walk around with half of my nails missing. Then once she finished pulling off my nails (which, I will reiterate, hurt terribly) she asked if I wanted my nails painted, when I replied with a negative, she looked at me as if I had just hit her dog. Then to top everything off, she charged me $10. A whole $10 to not only do the wrong thing, but also to damage my nails almost beyond repair, and provide the worst customer service Ive ever had. Id recommend to instead give a visit to CT Nails or A Nails. Ive never been unhappy there!
Love this place, my nails almost made it to a month with out lifting/popping off. They pricing is reasonable and the staff is great. They are more concerned with your satisfaction than charging you extra.
Helen & Tony are definitely my favorite! Helen does amazing with nails, pedicures, lash extension & also with facials. Def, recommend it...You guys are AWESOME!!!
1st time here, did not like it at all what so ever. They have nice pedicure chairs but it was humid in there. Smelled like feet. The lady that did my nails was bad. My nails are already coming off by just a few days. I will not be returning to this place.
I visited this place once before and the service was nice. Second visit I brought a coworker with me, and the lady at front desk was pleasant, but soon after I refused additional services. She became rude and condescending. Since Im a paying customer give me the option to select additional services. I should not feel like Im buying a car. The lady that actually did my pedicure did a great job but the customer service was unacceptable.
I have always had a great experience there. I go every 2 weeks and my nails dont break. I highly recommend them!
Went in to get my nails done for my birthday and waited 40 min before I was seen, while I was waiting the man who works there was very rude. I got sns with tips and the lady rushed and was hurting my fingers. They are also very over priced and not worth my hard earned money.. within a week 3 nails have came off, which I can usually get sns with tips to last 3-4 weeks. Don’t recommend this place at all.Edit: response to owner, this is the right nail salon...
Changed owners.. new boss did my nails and the shape is terrible. Doesnt know how to build an acrylic nail without a tip, she just rushed through instead of saying that.
Best place Ive been to in awhile. They have wine and my massage chairs that literally made me take a nap 😍 I can not wait to go back in 2 weeks!
—I have been going to Spa Nails for over 4 years and have never had an issues with service except one time when I had a pedicure and the girl cut my Toe nails too short and they bled.Today it happened again while trimming my nails . The pedicures cut my nail to low and it was bleeding for quite a while. She put some treatment and a band aid on it. When I went to check out I was charged the full price . No mention of a discount or complimentary pedicure on my next visit . I guess having a customer go home with a bleeding toe is not unusual for this spa. Needless to say I will no longer be going there . My toe still hurts and I am going to go and soak it again . Such a disappointment . This used to be a nice place to go in the neighborhood but I prefer to drive a bit further and not be in pain when I get home. :(
The worst customer service period. They pick and choose of which walk in the take first no matter who was there first. They need better training
No better place to get your nails done. Been going for many years. Absolutely love Hannah!!
Great prices and good service.
I’ve only recently become a client at Spa Nails Woodstock, but it was the best decision I have ever made! Helen does my nails and makes them to die for every time!
Found this gem through google because I was in the area and they were open on Sunday. Fabulous environment, friendly staff, great service!
I have been coming to this shop for a few months now so I stopped in today on Mother’s Day at 5:20pm hoping they had time for my usual SNS and pedi w /10 extra mins of foot massage. They welcomed me in showing no problem that it was close to closing time. Chose my colors and the young lady was just abt done w my nails and I noticed that the SNS color never darkened up to the color I chose so I asked “is that #82?” And she looked a little surprised and said no it’s #81”.... I guess the woman doing my pedi gave her the wrong color?It seriously wouldn’t have mattered that much but I’m pale and it was a super neutral color. They went back and forth about who’s fault it was and bc I was the last one in the shop she asked if I could come back tomorrow and she would fix it... I said OK... and as my pedi was getting finished up Keith came into the situation and sat down and said let’s go ahead and get this off and get the right color on... I could t believe it but didn’t want to have them stay later than they already were on Mother’s Day... but he said no, it’s no problem I can do it quick and it will save you a trip. I felt bad being that it was just over a nail polish color but he made me feel like it was no big deal and just took care of it. I was totally impressed.As I sat while they were finishing up I was also able to witness their clean up regiment and again, I was totally impressed. They all worked together like a well oiled machine, didn’t cut any corners and cleaned EVERYTHING.I know I am not the only one who is thankful for their nail shop being sanitary bc we’ve all seen nightmare infections that can come from the opposite. You won’t have to worry about that here- they are very thorough with their cleaning and the way they handled my issue was so impressive. You will be pleased if you try them out.
Had an sns manicure today and my daughter had a gel manicure. Neither of us had a good experience. My nail tech was very rough and it was not a pleasant experience. It even hurt when she filed my nails. My daughter said her nail tech made her bleed. The salon is dark and doesn’t look super clean.
Never again.this had to be the worse customer service Ive ever experienced at a nail salon. Had issues before and decided to give them a second chance. Both times I had issues the first time with the product being spilled on my things then told is ok, which clearly it was not and I had to throw the shoes away. The second was not the service I asked for. Both times they had the nerve to not only charge me but become rude and tell that they provided the service. Even dating they would call police. I dont need a third time. Im done
Not only terrible customer service but their racist, I had been patiently waiting for over 20 minutes when a Caucasian woman worked right in and one of the staff got up out of nowhere and asked her what service she was here for, when I told her I had been waiting for a while she just sat me down with no explanations and proceeded to start her services. No thank you!!
Love all the staff here!!❤❤Such a nice relaxing atmosphere!! ❤❤
I have been to spa nails 4 times always go to helen she is amazing I love her they are so friendly there and funny also she takes good care of me and makes sure everything looks to my liking love paula helen
I have been going to this place for 10+ years they are amazing at their jobs and very nice.
They are fantastic!! Always pleasant and and a great job on my nails.
Yall, theyre service is really bad and theyre so unprofessional . The girl I was with messed up 5 nails, squeezed my fingers so hard, theyre sore now, and then another EMPLOYEE KEPT CALLING ME SLOW (mentally) when I couldnt hear her quiet voice through her mask. I ended up going home with the wrong color. 😒
This nail salon is great.Jenny did my nail and she did great!
The WORST customer service ever. Do not waste your time here (and itll be a ton of time).
SANDY IS GREAT, MAKES ANYONE DAY !
My very favorite place to go! I always leave with a smile on my face !
Best nail salon in town.
Tony is my main nail tech.
About average service
Great service., very friendly