They use to do a very good job, the manicures were perfection. But lately, their work is becoming less than average. I ask for a manicure and deep and my cuticles are dry, I can still see dry skin peeling, and I paid extra for a mani. Which I dont mind, however, it looks like they didnt do anything. So sad.

Very happy with my experience. The gentleman that did my pedi/full set was very thorough in sculpting the nails just the way I wanted and I was very happy with them!

My wife has been going to Miss nail for quite some time now and every time she gets them done it’s just amazing, if you go to them with an idea they will make it happen for sure. Hombres to French tips and rhinestone they do it all. They use quality tips and paint. Miss nail is awesome!

I got a pedicure done here on 6/12/2021. Several hours after leaving, after my nails seemed dry, the polish on my big toe started sliding upwards. I did not have shoes on, just flip flops, and I was doing normal things. Also, my technician cut my big toe, and now it is infected. It is red, very painful, swollen, and has pus coming out. I would not recommend this place, and Ill be asking for a refund. I have never in my 20+ years of having my nails done have had anything like this happen. Very disappointing.

I had a broken nail another salon said would take a long time to fix, but michelle fixed it quickly and with minimal pain. My nails are very nicely shaped and she was very fast and efficient. Not necessarily a pampered nail experience, but it was great for what I needed.

This was the most unenjoyable experience. The technician did not practice sanitation as I watched her use the same tools on other customers as she did myself without cleaning them, which is illegal by the way. She accidentally cut my cuticles to where I was bleeding, which normally I wouldn’t care because everyone makes mistakes but she never once said anything to address the issue as she sat there talking to the owner as she tried to get the blood to stop. She did the same thing on the other hand as well. A simple manicure took over an hour.

I went here a few months back and the design they did was horrid. It was so bumpy, had so many bubbles, they did nothing to the nail before applying gel polish. No buffing no shaping. A week ago my best friend had a gift certificate so we decided to give it a try again. Less than a week, my nail broke. Went back to get it fixed. Next day another nail broke. My sisters gel nails cracked and my friends nail cracked as well. All within a week. I do not recommend going here. Despite all of these “amazing” comments. Save yourself the money and go somewhere else. A gift certificate? For what? Some janky nails. Not even worth it. What a JOKE.

I’ve been coming here for a long time. Unfortunately, every time I come I’m disappointed. I make an appointment and end up getting seen 1 hour later. This last time I had 2 diff people work on me, including the receptionist whom I’m sure isn’t professionally trained to do nails. The person I had an appointment with was in such a rush that not even a week later my nails are breaking. Time to look elsewhere.

Very poor customer service. I made appointment the 4 times I went there and still had to wait over 45 minutes to get my nails done. I think they take walk ins and dont account for appointments. I make appointments so I dont have to wait. One time, I understand if your running late but not every time and to wait almost an hour is bad customer service. The last time I went there, the lady that did my nails was looking away as she was smoothing down my nails and burned me several times. I had bubbles and you could see the nail color I had on previously, on the sides.She did a terrible job. She rushed through it and obviously didnt care. Although, I have to say, the girl that answers the phone is a sweetheart. I feel sorry for her that she has to deal with how disorganized they are there.

I made a 3:00 appointment. When I walked in, there was a lady sitting there who was a walk-in. A few minutes later another lady with a 3:00 appointment walks in. They take the walk-in before the appointments. The other lady and I are still sitting there waiting. In the mean time another lady walks in who also claims she had an appointment and they take her immediately! The one lady with the 3:00 appointment with me gets up and walks out. Another lady comes in with a 3:30 appointment ( I’m still waiting). It’s now 3:37 and the 3:30 lady asks how much longer and they tell her what they always say…”only a few more minutes” At this point I call ProNails and ask if they have any appointments available today. They said yes and to come in right now. So I got up and left. I couldn’t have been happier with my manicure.I won’t be coming back here again. I’ve seen this happen too many times there. They need to learn how to manage their appointments while trying to accommodate walk-ins and should hire someone whose only job is to keep things running smoothly. For now, ProNails is where I will be going. I might even try out the new salon Dip Nails as well. It’s always good to have several back-ups for dissatisfied customers like myself. They’re not the only gig in town.

I took my 2 granddaughters and my daughter plus myself,mani/pediatric for all....it was wonderful and we all look and feel pretty! Thank you!! Tammy

I got my nails done at this salon about three weeks ago. they did a really nice job all my nails stayed looking intact. I really recommend going here all the workers there are extremely sweet and they care for all there customers. I just walked in and they were able to get me in right away. Best nail place in woodstock by far !!

I always come get my nails done here. I’m not “loyal” and have been serviced by many of their staff members. All of the staff is qualified and attentive! Look no further if you are looking for a nail shop in town!

I scheduled 2 manicures and pedicures with 3 days notice. They started the pedicures 15 minutes apart, and then made me sit and wait for a manicure while the other person Im my party received theirs. I ended up sitting and waiting for 45 minutes and not getting the manicure.I I went to pay was told I forgot to tell them you were getting a manicure as well.I dont typically leave poor reviews but the fact that I wasnt able to receive a service that I booked with 3 days notice and was treated like a disposable customer is absolutely unacceptable. Terrible customer service and a poor experience all around. I would not recommend this business to anyone.

Not very fancy, but they do an excellent job!

It has not even been a full week and my manicure has already started chipping. Done of my nails were even fully pained and the top coat was not fully applied to start with. Very disappointed for the money I spent there.

Girl who did my mani was more worried about everything going on around her. Got a no chip mani and there are bubbles on 3 of my nails. 3 days later and the nails with the bubbles are peeling off already.

Excellent experience. Great nail techs, good senses of humor and exceptional job on 2 dip manis and 3 pedis.

We had an appointment, but 30 minutes later they still were not able to take us. Did not even let us know how much longer it would be. We left without being able to get the pedicures.

After trying several salons this is the only one I will go to. Definitely the best in the area.

Definitely would not recommend going here. Poor service.

Michelle and all the associates that have done my nails are nice and do great job

I was made to feel very uncomfortable and angry after I requested a design. The Lounge did not have nail equipment to give me the design I wanted. The employee was not helpful in giving me another alternative that would give me the same look I wanted. It was only after I pushed that I was able to get the design. A very basic and simple design using a different Color nail polish. The employee that spoke to me had very negative tone, energy and body language. “What exactly do you want” she said in a very negative tone. More expensive than most nail salons in Woodstock. $40 for a no chip manicure.I pay $10 less at other salons in Woodstock. The other salons don’t charge as much for no chip with the design. They have liquid refreshments for guests also. I did not know they did because no one asked me if I would like something to drink. I was very thirsty and could have used a water. I’m used to being asked if I would like something to drink. I like doing business with establishments that offer that because for me it’s all about the experience. The girl working on my nails did not speak English. This made it difficult to communicate with her.I really don’t like getting my nails done. But do so for my profession. I expect my experience to be very positive, fun, calm and relaxing especially when I am spending my hard-earned money. This was a very negative experience! Just horrible! I will not be returning.

Very rough and having attitude and it’s my first time here

Nancy does a great job on my nails. I’m always satisfied with her work. All staff is friendly.

Such a nice place!!The girl at the front desk is super sweet and they did a great job on my nails !

Did such an amazing job on my dip manicure! Really took the time to shape my nails! Will definitely be back!

I went here three times, all my experiences there was bad, one time I waited SOOO long. The second time was fine I guess but he was rough with my hands. The third time a guy cut my cuticle and now I have a BAD infection in my thumb nail. I’m taking antibiotics and everything for it. DO NOT go here!

First time, great service I love how my nails came out . Couldn’t be any happier . Brittney is the best .

Best quality nails. I went 2 weeks ago and normally would have broken one by now but they are strong and gorgeous! Michelle did an amazing job. I get so many compliments on my nude glitter ombré. The managers were friendly with customers you could tell all the employees were happy & cared about customer satisfaction

I’ve been coming here for months and they get you in quick and the service is great. I like that I don’t have to see a specific nail tech to get good work. I’ve seen many different techs and they’ve all been good. Staff is courteous and friendly. Highly recommend.

First time here snd glad I decided to try it out. Though a little pricey, excellent services. My ani/pedi still look good going on 3 weeks!

My wife dragged me here for my first pedicure ever. I did not know what to expect but it turned out to be a great experience. My pedicurist did a great job explaining what I should expect. Great massage too!

This place was terrible my friends nails were berry uneven and ugly and has paint all around her fingers. her cuticles burned and itched it also took almost two hours. they didn’t have the right stuff to do any design when we got home we took them off they also were talking about “foot fungus” and not wearing there masksabove there nose. DONT GO HERE FOR NAILS

They did me a job of very poor quality, and in the end I paid 50 dollars, I never go again!

My nails looked nice when I left here, and the people were very nice, but they do not do acrylic nails correctly seeing as they painlessly snapped off after 3 days, and acrylics do not do that. I go to a new place now where my acrylics do not even lift after two weeks. If you want acrylics that last go somewhere else.

I’ve been to this salon a few times but when I stopped by a couple weeks ago it was a completely different vibe. The first and second time I visited I made an appointment and they were kind and conversational. The last time I came by I didn’t make an appointment because I wasn’t sure when I’d be able go in so I just walked in for a fill in. They were a little busy so I waited about 20 minutes which was cool with me because I wasn’t in a rush. One of the ladies kind of just looked my way and pointed at a seat and then walked to the back.From the time I sat down for the fill in until the time I left the nail technician barely spoke to me, instead he carried on a conversation with a woman next to me who seemed to be a regular there. He then proceeded to be rough with me as well as careless with his filing and reshaping of my nails and never did he apologize or slow down. He seemed annoyed with me throughout the whole experience. It seems as though I was only valued if I made an appointment. I am not someone who likes to jump from salon to salon and I also don’t like writing reviews. However, I felt disrespected at this salon and that’s not something I’m gonna continue to pay $40 for every two weeks. I’m not gonna tell you whether or not to go to this salon, but I have been to salons that can handle the pressure of high foot traffic; this salon doesn’t seem to have that skill.

Michelle did an excellent job on my nails as always. She really takes good care of me and always gives her best. I’m very satisfied with the work she had done on my nails—It’s very clean and detailed. I have been her customer for awhile now and I will never go anywhere to have my nails done but her. I am so glad to hear that she opened her new nail salon near me.The place has a nice interior design, great people very friendly. Over all it’s outstanding! Thank you Nick and Michelle for the great experience! Congratulations!

I visited from out of town earlier in the week and was extremely disappointed with their service. First off the customer service is horrible, I was greeted with these exact words “Hi what do you want?” yes I could’ve walked away right there but I didn’t have time to look for another salon being that I don’t know the area and I was in a rush.The man who did my nails cut my finger and didn’t apologize he grabbed my hand with more firmness afterwards. I asked for long nails paid an extra $5 and they’re short. They don’t look too bad, it’s good enough for a week, but $35 is a lot for nails that will only last a week.Another situation that happened while there was when a women came in and said she just wanted to look at the services they provided, when she was done reading the menu she said thank you bye. All the workers looked at her and started laughing.If you’re like me and customer service is a top priority for you I don’t recommend this place.P.S To the salon don’t feel the need to reply I’m not from there and even when I return I will never visit you again. Instead of giving me a scripted reply just be a better salon for the people of Woodstock and surrounding areas, they deserve better.

Love the atmosphere!! They are so eager to do what u want💓💓💓

The owners, Nick and Michelle, are wonderful! Our whole family--including my mother, my fiancee, and my 3 y/o daughter--love it there. And the girls nails always look great. But I really cant say enough about the owners: They are terrific, and they have created a nice, family-friendly business. Miss Nail Lounge is a genuine asset to the Woodstock community.

First time customer at Miss Nail Lounge. I had a great experience! Everyone was very friendly and the atmosphere was very relaxing. Thanks Kris, you did a fantastic job on my nails. I really enjoy the discount card, after 10 visits you get $20.00 off! I will definitely be back.

Very clean place.High prices on pedicures.Manicures are reasonable.Went for a no chip. Literally chipped in 3 days.Loved my pedicure.

The best place to go! The only place I go to get my nails done and I recommend them. I get compliments on my nails all the time. Would not go anywhere else! They always take their time and they make sure your happy before you walk out the door.

Excellent first time I have had a manicure that has lasted me over a week. Im sure their pedicures would have the same results. Resonably priced too. Beware they want their tips in cash. Id go back there anytime and highly recommend them

I went there on Sunday morning. They were very busy as they had a lot of customers. They pointed me to the seat for me to get my nail done which was for a full set. As she was taking off my old set, the worker next to her ( male worker) said something in their language and then in English she told me that it’s 5 dollars for a take off and I was fine with that because that’s the regular rate for a take off. So she seemed to be inexperienced with taking off nails so the inexperienced lady wrapped each finger nail in foil with soaked acetone cotton balls for at least 20 minutes while she went and started on someone else’s nails that walked in. I was limited with time so I asked if they would just do a take off and that’s it and I’ll come back for the finish. So the owner came instead of the inexperienced lady who started on them then she looked at each nail just to state that they need to be left on 5 to 10 minutes longer. Then she comes back and takes them off the rest of the way. As I go to pay, instead of 5 dollars she charges me 10 and says when you come back then I’ll discount your nails, yet the take off was 5 dollars only. She charged me 10 dollars for a take off when it should have been 5 dollars. Since I had to get where I was going I just paid it and made an appointment for 2 pm later that day, which I had no intentions on returning because a business that’s shady and deceiving like that doesn’t deserve my hard earned money. I sure miss the previous owners!

In other places they dont take the time to get my nails perfect. But in Miss. Nail Lounge they take their time and put in their effort to make sure your nails are perfect and youre satisfied. And everything is clean! I love it, will keep coming back.

The new owner Nick and his staff are the best. I don’t go anywhere else. Their salon is clean and updated. Everyone is very friendly, polite and professional. I typically only get pedicures and the last one I got I felt the manicurist went above and beyond the package I had selected. I definitely recommend this salon.

I’m giving it a five star because the first time I went there they were awesome but the second time that I want the gentleman who fixed my nails and painting my nails was rough rude and I didn’t like his service at all he left nail polish on my fingers

I was looking for a new place & gave Miss Nail Lounge a try. They were awesome! Super nice, very professional, they didnt try to short-cut my French manicure like the last place I went to! I will definitely be back! Thank you!

First time to this salon for pedicure. Best experience Ive been had.Amazing customer service. The staff ( a gentleman ) was so pleasant. PERFECT STAFFS! My pedis look natural and nice!10 scores for quality. I would highly recommend them to family and friends.

They are super nice and actually listen to what you want. Would 14/10 recommend to someone else!

I came in on 9/24/19 for a dip powder. The service was good and I was happy with the service until I went to pay. I went to pay my $45 with my card when the employee tells me her internet is down and that the transaction didn’t go through. I check my bank account and the transaction is pending and the funds have been taken out of my bank account. The employee insisted that the transaction didn’t go through and asks that I provide another payment. I write her a check and later that day they cash my check plus the other $45 from using my card. I call back the next day after talking to my bank and the employee at miss nail lounge says it will take 5 DAYS for the funds to be returned to my bank account. My issues isn’t with the transaction issue it’s that the MANAGER never even apologized after her took $90 dollars from me. What a horrible way to treat customers and I will not be returning there.

I’ve had 2 great experiences here. David does a wonderful job! I love the “Floral Spa Pedicure Treatments”. It is worth all 5,500 pennies.Update from December 2019, It was a tepid pedicure day...everything was cold, including the hot stones.... I had a new pedicurist and the floral spa pedicure did not feel similar to any of my past 8 experiences. It was sadly lackluster and not the Best experience and didn’t feel worthy of its usual cost.

A++ for AMAZING. Great service, went here yesterday with my mom and our nails have never looked better! Super friendly as soon as we walked through the door. Gave us both exactly what we wanted. Thankyou!

I wish I could show you my heels of my feet after paying $50 for a pedi

Very great work! Everyone is very nice! Much needed.

What a great visit! Not sure what his name was but man was he awesome! He took his time on my nails and really seamed to care what I wanted! I will totally be going back just for him.

Me and my moms nails have never looked better. Great service. Recommend 100%

Nick and Michelle are amazing! I had such a terrible experience at another salon and they fixed my nails. They were so personable and sweet. I was reassured that if I wasn’t happy with my nails I needed to speak up because I’m the paying customer. I couldn’t be happier with my nails. Amazing salon!!

I went here on Sunday because my usual place was closed. The reviews seemed really good, so I was excited to check it out. Unfortunately my experience was completely opposite of the great reviews. The lady doing my nails was extremely rough and uninterested in what she was doing. My finger was sore hours after I left. She filed around the nail so hard and carelessly I was bleeding. (Sometimes it happens, but she didn’t care to stop being so rough) I specifically asked her to not make them much shorter, she cut them down to the skin. The no chip manicure is so poorly done I don’t want to wear the color. I don’t like writing bad reviews but it was my worst experience at a nail salon.

LOVE LOVE my nails!!! The guy that did my nails wasn’t hard on my nail beds and did just a fantastic job!! Thank you!!

Best place for pedicures in Woodstock

Very polite & great service

FANTABULOUS!They make you feel so special..wonderful place, nice and clean.kind people..only salon Ill ever go to.Thank you, PattySee you soon 😊

Everyone is always so welcoming & nice... Reasonable prices & great nails!

Nancy does such a great job on my nails!

I love it !! I been here a few times and I love how they take time with my fills, and shape... always honest with prices before they do the work, alot of places I been at always say one price, and when you going to pay they charge you alot more, and here they are AWESOME! Nick & Michelle ( i think thats how u spell her name, if not my bad) very happy customer here...!😁

Went here for my first time, it was recommended by a friend. I wasnt pleased. I got one of my fingers cut, both thumbs were globbed with polish and looked horrible and my feet looked so sloppy. I will never go back.

DO NOT GO HERE! The lady I went to spoke so softly that I couldnt even hear her when she asked me to do things. so instead of speaking up she just yanked my fingers and hands all over the place. made my cuticle bleed 3 times and didnt put anything on it. my gel nails barely lasted and were peeling a week later. It felt so rushed and the gel coat wasnt even. save your money.

Love the boys here. They do a great job on my feet.

I just had a great pedicure here, and my nails look beautiful.

I call in to make appointment and the owner said to me to come in. When i got to the salon, theyre busy and and was greet by a young girl and said they cant take me in and I got shout by the owner with an attitude. I got a feeling of unwelcome when step in to this salon when the owner of the shop yelling at me.

Great place to have your nails done. Nick and Michelle are new managment. The place is clean and they use disposable product on customer so it very hygenic and safe. The staff are friendly and courteous. Definet place to have your nails done here or have a nice relaxing pedicure.

I love there is so beautiful they got my nail so beauty and I could never stop going there it great time

Would give 0 stars if I could. I only went because a friend recommended them, but I’m highly disappointed. They did a horrible job and rushed to finish. Will not be going back.

Loved it

I love everything and everyone in this salon

Michelle did a great job on my nails. Thank you Michelle

Really nice staff, great job, reasonable prices.

Love my nails! Best in the city!

I love the whole staff they definitely get 5 stars they are very professional they do an amazing job and are never in a hurry ..... I will never go to another nail salon ....I just want to thank you all for your hard work and always being amazing with my daughter when she comes with me .... thanks brandy

Great place, i always have my nails done here

Went in was told one price then told another I refused to pay the price after they changed it so they locked me and my mother that has epilepsy and when they locked us in and continue to. Yell and caused my mom to have a seizure and they did a horrible just do not go there if I could put negative stars I would !!!!! Worst place ever

Rudely people. Didnt understand my request and gave me rude remarks

Best nail salon in town!!

Impeccable service

Nails started lifting a day after I got them done!! I was out of town therefore was not able to go back and get them fixed. Very upset! I will NEVER go there again!

Great service

Michelle is awesome!

Trust me it was a bad experience

I wouldnt send my dog there!😜

Love them

This place is absolutely horrible!!! Do not go here!!!!

Love it