We had a very nice young man; Evan come to take a look at our HVAC system. He gave us some options, but recommended what we had already assumed - a replacement of our unit. My husband is an industrial mechanic… he kept it going for more years than it should be good for anyway!I had great experiences with the ladies in the office - shout out to Sherry- and got a fair financing deal to make it all happen.3 gentleman came to the house to install- my 6 and 8 year old we’re there the whole time and never make anything easy... all 3 of these men- Danny, Pickle (yeah truly that happened), and Jeff- were all very professional, fun, and all the while sweating and doing a great job making the house whole again.A total pleasure that they were in the household, and great work was done- I would and have already recommended them to multiple people! Great experience all around, honest- fair pricing- quick turn around… absolutely this company deserves the 5 star ratings I saw and gets another from us!!! Thanks so much DM!! You guys are outstanding!

I’m so happy with my decision to use DM Select to replace my two HVAC systems. I shopped around with a few companies for quotes and DM Select provided the lowest price among them. I’m also thrilled that they use Carrier equipment which is a very reliable company so I feel confident my systems will last for many years to come. I called DM Select on a Friday and was able to have both of my systems installed that following Monday. They were a pleasure to work with, from the call receptionist to the quote technician to the entire installation crew. They were all professional and knowledgeable. Overall I think they did a terrific job and I would highly recommend DM Select.

From the phone call requesting service to the replacement of the a/c unit DM Select was phenomenal. Evan, who diagnosed the problem, was knowledgeable and kind. His demeanor immediately put us at ease. Alan and Xavier installed the units. They, too were amazing-from the moment they walked in the door until they left. We will continue using DM Select and highly recommend them. Thank you for the top notch service.

The Manager Andrew was the first to come and give us an estimate for replacing our old A/C system, he was very polite and knowledgeable took his time explaining what needed to be done. After a few other companies came and gave us estimates we decided to go with DM services. We got our job date and time and the technicians (Danny, Jeff W and Pickle) showed up on time and got right to work, it was a very hot and humid day heat index of 101 and I felt bad for Danny having to be in the attic working we’re I know it had to be 130 + degrees but the got the job done and did an excellent job. I would recommend this Company 110%. Thanks guys for a job well done Definitely a well mannered and professional group of men that take pride in their work A++

Woke up this morning. Found the house getting pretty hot. Called a friend for a referral and he said to call DM Select Services. I did and Andrew had a Tech at my house within an hour. Evan had us up and cooling very quickly at a great price. We have signed up for their Maintenance Plan. I am extremely happy!!

It’s unfortunate how this company can have negative reviews. Just couple of days ago we were assisted by Andrew of DM Select Services who provided friendly service! Was extremely quick to see the issue, give us a fair price and a guaranteed fix! Extremely professional service - another satisfied client!! Will be using their services more often!

I began with DM about a year ago. Andrew took the time to explain how my AC was performing and what I needed to do to optimize it. This year the drain pipe became clogged and Evan came out to fix it. He was fast and efficient. There might be less expensive companies out there but these folk are value.

Andrew came and went over the options available for a new HVAC system. He was very knowledgeable and professional. He was able to provide us a quote that definitely was way below other companies and the service area in our county. We did a contract on Thursday and installation done on Monday. The installation was fast and all crew members very professional and courteous. They answered all our questions and I highly recommend them. We certainly will use this company for all future plumbing/heating or electrical needs. Thanks to the DM manager and crew. Karen & Larry M

Response was quick and friendly. Great customer service. Highly recommend!

Andrew was super professional, nice and polite. He quickly addressed our AC problems and fixed them. We were back to having AC in no time.My in-laws have used this company and they recommended me to use them. Their service was fantastic as well.

When my AC started running constantly and was unable to get the temperature below 80 degrees, I was worried how long it may take to get an HVAC tech to check it out. I contacted DM Select Services and was pleasantly surprised that they could have someone out the next day. (It actually turned out that we agreed to wait through another day so they could handle it when they were already scheduled to be in my town, but still...). Andrew showed up as promised (on Saturday), checked out the system, and advised that with the age and condition, it needed replacement. He wrote up a very thorough proposal, easily answered any questions I had, and gave me a date less than 2 weeks out to do the work. He charged the AC to keep it working in the meantime. The 3 person crew showed up on schedule to do the work, and were obviously very dedicated, skilled, and professional, as well as being very personable. The installation required extra work due to the portion of the system being located in a crawl space, but all the work was completed in a day. I was very satisfied with the quality of the work, and everything has been working well since the installation. Andrew also replaced the clothes dryer duct in the process, which is also in the crawl space and difficult to access to clean. I couldnt have wanted a better person to work with than Andrew, and they were all great individuals that Id highly recommend.

Andrew with DM Select Services was phenomenal. He was super professional, took his shoes off at the door and went right to work. He was willing to explain issues, took his time, fixed the problem and presented genuine and honest. His prices were reasonable and fair and I would 100% hire him again. I highly recommend the company to anyone that wants good service and kind workers.

Our central AC stopped working, so we called DM Select and they sent out a tech. He said based on the type of system we had, it probably either needed more refrigerant or a new coil. He added more refrigerant and it didnt work, so he told us we could either have our coil replaced ($2350) or have our whole unit replaced ($6400) -- he recommended the latter option based on the reputation of our system.Thankfully, we decided to call another company for a second opinion before agreeing to anything. They sent out two techs who agreed that the coil was frozen, but then looked at the air filter and found that it was REALLY dirty. They took the filter out and the system immediately starting working at the correct pressure and blowing cold air. They said DM obviously hadnt checked the filter, and worse yet, they had added too much refrigerant, which had to be removed. Weve since replaced the filter and the AC now works perfectly.Long story short, DM Select tried to sell us a new $6400 system when all we needed was a $30 pack of filters. Based on their other reviews this seems unusual for them, but we will definitely not be using their services again in the future.

Andrew is always very informative and knows his business. I will keep using him for all my HVAC work.

Drew was awesome! He is a heating and AC guru! Drew was able to fix our AC unit and had us up and going in no time! He actually diagnosed the problem and had the parts in his truck needed to fix it, he didn’t just give the standard the whole unit needs replaced…. These guys are the real deal, I won’t trust anyone else with my heating and AC needs. Drew even followed up post repair to ensure everything was still working perfectly. AAAAA+++++ all the way around!

Andrew of DM Select Services provided friendly and extremely quick service to get our AC back on track in the summer. He came out to diagnose the issue on a Saturday and even took the time to provide us with a consultation on adding a second zone to our home, which is something we have been considering. Highly recommend!

Quick response and excellent customer service! I was very impressed! Jason was our service tech. He was here in an hour, fixed the problem and out the door with no hassles in less than 30 minutes.

I called for AC repair on a very hot day in the early afternoon. I explained my husband has cancer and had chemo and was not feeling well. They stepped up and sent a repair truck within a few hours. The repairman was very polite, explained what he was going to do. In about an hour we had our AC working again. Thank you.

P.J. from DM Select came out to my home on-time (after calling to let me know when he would arrive - very much appreciated). Even though he had to go into town and order parts which delayed the repair two days (my only complaint - since I had indicated when I made the appointment exactly what two things I suspected might be leaking . . .) he was thorough, efficient, respectful and friendly. The price was reasonable for the work and time spent. All in all - a good experience with much appreciated phone calls to keep me posted and timely work. Well done, D.M. Select!

Great, professional service. Very responsive and fast. Respectful of property and others in the house. All-around friendly and helpful. Were very pleased with the work that was done and would definitely use for future jobs. Thank you!

Andrew came in and repaired our AC that had a minor leak. Was extremely professional and informative of what we needed to do. We could not be happier with our AC now up and running to full capacity. Highly recommend them.

They had to replace my pressure tank and hot water tank. Justin explained everything, was on time, and was very knowledgeable about the product. I will use the again.

Very professional. They did an exceptional job and were very careful in every aspect. I would highly recommend this company to anyone.

The best customer service I have ever had. Wonderful response to initial call and it only got better. Highly and enthusiastically recommended!

DM Select staff are so professional and wonderful to work with. I highly recommend them for your HVAC needs. I just bought my house and the systems that were in it were not cared for properly and they fixed them all up at a reasonable price.They always arrived on time and provided very professional courteous service. I dont think you could do better in the area.

I cannot say more fantastic things about Andrew at DM Select. My A/C went out (after hours) and I called several local companies to get help. All of them went to voicemail. I called DM and they had an answering service where I left a message. Andrew called me back within 15 minutes and told me he would be at the house in one hour. He was there and was in and out in 20 minutes. Not only that, but he was extremely affordable, professional, courteous (took his shoes off), the guy was an HVAC magician. Again, in and out in 20 minutes!! Cant recommend them enough and will use them again (if I have to).

When your HVAC suddenly stops working, its a relief to be able to call someone locally that can respond quickly. Timely, professional service. Took the time to explain what had happened and what was needed to remedy the issue. Didnt have the part needed, but drove to their shop and returned with it promptly. Would definitely recommend these guys!!

Still in the process, but so far, Andrew the owner has been extremely responsive, punctual and very knowledgeable. I solicited multiple quotes and DM provided the best quality in Best value. I recommend them and would go to them again.

Evan came out to look at our system and was really just a pleasure to speak with and very knowledgeable. We were fixed and up and running in no time! DM always takes care of us in a timely manner and professional! I highly recommend!!

Weve used DM Select several times now since we moved to the area and they are always honest and responsive. Weve been very happy with their service provided.

Andrew came out to provide a second opinion after my home warranty wouldn’t allow one. He diagnosed the issue quickly and properly! Great service and great guy! Thanks again for coming out and saving my tail!

Pleasant young technician. Showed up in the window promised with a call 30 mins. ahead of time to let me know he was on the way. Was efficient, clean, and practiced very good COVID safety measures. Discovered clog in condensate drain pipe while flushing it and cleared the clog. We are ready for summer! Have also used for heating maintenance and had similar positive experiences.

Our kitchen sink was clogged. DM Select Services was very professional, efficient and on time. Andrew F. and PJ were a great team who completed the job in a timely manner. They showed up wearing a mask and shoe covers. I would recommend DM Select and would definitely use them again! BTW, we used DM Select just a week ago for a sump pump valve replacement and Christopher was dispatched within the hour of our call and did a fantastic job.

Zachary R. came out and was very knowledgable about our HVAC system and extremely professional and courteous! He knows his stuff and was very methodical on how he diagnosed the problem and fixed it. I couldnt be happier about this service call.

The technician was polite, professional and kept me informed about the issue and solution. I highly recommend using this company. Thanks for a great job!

What amazing service we have received from DM Select Services! This is the second time that we have used them and we could not be happier. This weekend we found water in our crawl space. Apparently the drain in one of our showers was leaking. When we called DM Select they responded quickly and fixed the problem. So pleased!

Andrew was very knowledgeable and helpful. We were not getting much air flow in 2 upstairs rooms. We’ve had over people here looking at the problem, but Andrew was the first to help increase air upstairs and give options to make it even better. Highly recommend DM Select

I had by Bib Valves to the outside spickets redone. I broke off the cheap plastic bib valve cap at the end of last season. The tech was quick and professional. Tech also answered my questions accurately and with confidence. The final result is much sturdier and i expect to last for the remaining length of the home.Only concern I have is it took just over an hour for the work to be done and he used very few parts but the fee was 508$ I realistically expected somewhere around 300$. I felt this was a little high for the amount of time spent on the project.I would use them again but Cost and absolute need would be a major factor.

DM Select Services was quick, professional, and did outstanding work! We were extremely impressed by the service and quality. Highly recommend!

Wanted to say how wonderful Andrew was when dealing with my parents. Returning calls & being on time are important to them & the service they received was wonderful. It is hard for a man who has done everything himself, to be satisfied with the service he now needs to rely on-And HE WAS!

Great experience. Technician Evan came to repair my AC. From scheduling to completion everything went very smooth.

Finally found a repair service with knowledgeable technician. Even helped me add 3 50 lb bags of salt in my soft water machine. Will use again and again.

They were able to get me on the schedule same day! Technician arrived on time and completed the work with no issues. They installed two WiFi thermostats for us.

Very professional. Completed maintenance work at low cost compared to a competitor and did not try to upsell

Very professional and timely response. Andrew did everything to make sure our ac was up and running again

Andrew followed up was patient, professional and very knowledgeable throughout the free home quote. Very efficient. He answered all my questions in a very clear and concise manner.

I called DM this morning at about 8:30 AM. I told them my furnace was not working. They asked me how soon I needed some to come out and take a look at my furnace. I said I preferred today as we are already getting cold. I got a call 30 minutes later, and a tech said he was on his way.Tech arrived within 15 minutes.He quickly diagnosed the problem, and fixed it. It took him maybe 15 minutes to fix. He made some recommendations which I agreed with, and after installing new Blower Motor capacitor, he thoroughly checked everything to insure all was good.My overall experience with this tech was excellent. Very polite young man, and observed all precautions, especially with the corona stuff going around,Also he showed me what was wrong, and what to look out for in the future.For the prompt response and professionalism, i think the service fee was reasonable.

Leaking coil was replaced in residential Rheem air handler. Crew was well prepared with new coil, tools & test equipment, and refrigerant. Work and proof testing proceeded smoothly. Crew answered all questions regarding the process. I am completely satisfied with my choice of DM Select Services.

Stephens City, Virginia. Our heatpump was stuck heating, no cooling... They offered me an appointment for the same day! The service tech called with his ETA before the appointment, found the issue quickly, and after a thermostat replacement we are back in business. Well done! Work performed by DM Select Services Andrew Farrell, Manager Winchester.

We had an emergency repair on our Heat Pump, we called DM Select and within 30 minutes Andrew F was at our house and was able to fix the issue. The repair would’ve cost $2300 but Andrew took the time and discovered the part had an extended warranty and ended up costing $400!! We appreciate his honesty and shows you what a great company this is! Thanks again DM Select and Andrew F!!!

They stopped by my house the day I called...which is huge. My smart thermostat was installed wrong and it threw of the whole AC system. My technician identified and solved the problem quickly. He was also extremely knowledgeable, professional, and friendly. Would definitely recommend to anyone in the Winchester area!!!

Our AC unit (main floor) went out yesterday and DM Select Services has already been out and fixed the problem. Drew showed up on time and within 5 minutes had the problem diagnosed and fixed. I cant give them enough stars! Fantastic company will recommend to all!

Andrew and the DM team put together a picture perfect service call. They answered immediately, were able to schedule that same day, hit the time window, Andrew called an hour out to check in and then again 15 minute out. In person, Andrew is a wonderful man who completely knows his stuff and had the matter fixed quickly. In addition he knocked out other preventative maintenance items while explaining exactly what he was doing. And hes a dog lover! - Recommend Andrew and the team all the way.

Everyone at DM Services was friendly and professional and displayed competence. In their work.They Completed their work on time and the quote was the lowest price of the three companies I had bid the job with the highest quality equipment. I couldn’t ask for more.

Our air conditioner stopped working. The fan would run but the outside air compressor wasnt working properly. I called and got an appointment scheduled the same day. Andrew called 20 minutes before arriving and was able to repair the compressor and checked to make sure everything else with the air conditioner was running as it should. He was friendly, professional and got the job done quickly.

Andrew was here when he said he would be, was professional and knowledgeable. He quickly diagnosed our furnace problem. He offered suggestions for the future life of our furnace and even did some testing to ensure he felt it was safe for us to continue to use.

I reached out to DM Select Winchester for an issue I was dealing with for a month or longer (I was afraid of cost) and Andrew showed up in a mask and foot covers within 2 hours. He was friendly and knowledgeable. He didnt mind me watching over his shoulder while he worked.I thought I was doing myself a favor by YouTubing what to work on; Andrew proved that although homeowners want to do most repairs themselves, HVAC/oil furnace isnt one of them. Andrew has specific tools and knowledge to be efficient and quick. He was was able to fabricate on the spot and troubleshoot to get the unit running.I will be calling for any other needs that may come up in the future and I would definitely recommend DM Select Winchester. Very friendly (dog friendly too, huge plus) and personable.Im very grateful for the affordable service Andrew at DM Select Winchester provided us. There was nothing to be afraid of and I should have called sooner.

Responded quickly. Have used before, and recommend to others

This is our second time using DM Select. Very pleased. Technician Andrew explains problems clearly and fixes what’s necessary. Quick responses and good follow up communication about specific arrival time. Highly recommended.

Arrived on time, completed on time, no surprises at the agreed upon price. This is how service is suppose to be.

PJ did an excellent job ! He was on time, knowledgeable, professional and efficient. Will definitely use again !

My technician Devon was awesome! He was on time, professional and explained all work performed. I will definitely be requesting Devon again.

The customer service is exceptional and response time is better than any company I have worked with in the past. I would not hesitate to refer family and friends to DM Select. Their work is quality.

Once again fast and efficient service. Thank you!!!

The techs are top notch! Couldn’t be happier with the team at DM Select for their professionalism, friendliness, and knowledge when it comes to new system installation to preventive maintenanceFred G.

DM Select Installed a outlet in our home. They were affordable, on time, and Friendly. I recommend them, if your looking for great customer service, affordable, quality work.

The folks at DM Select, especially Andrew, have been phenomenal! They replaced our existing A/C unit, it now works beautifully, and Andrew just figured out what’s been plaguing our heating system. I couldn’t recommend this company highly enough!

A+ Excellent!I had a new Carrier HVAC system installed in my older home. I replaced a very old oil furnace and old ducts. Manager Andrew sent Lead Tech Danny, Tech Ed Pickle and Tech Jeff to complete this challenging install. These gentlemen were very knowledgeable. They took on this challenge with a very polite and positive attitude. This install was started and finished on time and the quality of work is excellent. I am enjoying nice cool air conditioning as I write this.The HVAC Techs discovered a couple of plumbing leaks in my basement that Plumber PJ and Andrew came and repaired very soon after they were notified. The repairs were done very nice. It really worked out well for me to hire a company that also does plumbing.From the beginning, Manager Andrew was a very easy gent to work with. His HVAC and plumbing knowledge is incredible. All of the Winchester DM Select Services employees were very knowledgeable, super nice and professional.Andrew, Lead Tech Danny, Pickle, Jeff and PJ were a pleasure to have at my home. Thank You Very Much!

They came out promptly and last minute to repair our furnace in the middle of a snowstorm! They were very professional and they knew what they were doing and talking about. Will definitely use them in the future!

On time, performed inspection on entire system,overall very good

Initially had another contractor in town take a look at my boiler unit. They wanted to charge what seemed to be excessive services so i called DM Select Services and they validated what i suspected. Go with people you can trust. DM is trustworthy and knowledgable.

I use DM Select (Andrew and Evan) for my businesses and personal home. They are excellent. Won’t use anyone else.

Great service way beyond what other companies do and made sure everything worked and was very easy to work with recommend 100% and more will call again when needed thx so much my family appreciates it

Great service. DM Select is our go to for all our HV/AC needs.

The DM Services technician,Evan, was right on time. He worked efficiently and answered and answered all of my questions clearly.Ed Froehlich

Christopher came to fix toilet and install new kitchen faucet. He was on time and very professional. Will definitely use DM Services in the future.

Very professional and on time. Only thing I would mention is when I called, 24/7 emergency services was not available in the Winchester area.

We used them for plumbing services. There was a misunderstanding in the fall and we were quoted incorrectly for their services. The owner reached out to me himself and made sure things were made right. He is extremely professional and very ethical. Thank you Jeff for taking caring of our home. Great service!

Initially, our heat wouldn’t turn on and we couldn’t figure out if it was the thermostat or our furnace. PATRICK, our servicemen, was able to determine that it was our thermostat that was out and advised us on thermostats, (luckily we had a brand new Honeywell Wifi thermostat tucked away for this instance),replaced our old one with our brand new one and explained to us how it works! All in a hour of time, he was phenomenal, professional, and very kind. We will personally be requesting him anytime we need DM Select again.

Installed a new T&S valve. Well done !

Andrew was great. He was out to our place in under an hour and did an amazing job. We will definitely be using DM Select Services for all our HVAC needs.

Andrew was able to arrive same day and diagnose the problem in no time. Will be using their services for all my future plumbing needs

Great people to deal with and we had a excellentexcellent experience! I would recommend them for any service they provide!!

Extremely courteous, helpful and knowledgeable. Technician walked me through the problem and prevention of issue reoccurrence.

DM Select were fast, helpful, walked me through the issue I was having, and resolved it super quickly!

We have had a few companies service our furnace and air conditioning, but DM select has been the best by far. Incredibly quick response time, super prices, and most importantly, trustworthy. Unlike some others in the area, DM showed us exactly what was wrong, quoted the price, and fixed it asap, without any ambiguity.Highly recommend!

Andrew was on time and very tast at completing the repair. It also was on a Sunday.

DM select replaced our units two years ago. Our upstairs unit went out today, they had a Service technician swing by one hour later and fix our problem. No charge everything under Warranty. Fast professional and courteous.

We just had them replace our heating and cooling system as well as install a split system in our sunroom and they did a fantastic job, they talked to us each step of the way and they cleaned up after themselves, they even put covers over their shoes. So far everything is working great. Thank you guys for doing a great job!!

DM is so easy to work with. They do a great job and respond quicker than any company weve worked with in the past. Wed recommend them to anyone.

Very pleasant and responsive.

Andrew from DM Select came to my house within a few hours and fixed my HVAC system. I contacted one of his competitors first.....big mistake. They wanted over $1600 more to fix the problem and suggested I spend nearly $10K to have it completely replaced. He is honest, courteous and professional. He turned a stressful situation into a pleasant experience. If you have HVAC issues....dont even think of calling anyone but DM Select. Trust me.

We had a go around with a warranty company and another HVAC company that we wont get into since I have left a Yelp review for them already. Needless to say the previous company tried to say our heat issue was one thing when in fact it was proven the previous company never even opened our air handler, even though they claimed our air flow issue was caused by a extremely dirty coil. DM came out and the technicians name was Andrew. Not only did he have our heat back up the same day when we had already waited 11 days for the previous company, but found that the issue was not a dirty coil as he actually opened the air handler and took pictures, but that the problem was a blown capacitor on the blower motor. Our air handler is like 20 years old and even made recommendations to eventually have a new air handler installed for a reasonable price VS putting new parts in a 20 year old air handler. This heat pump didnt even have the electric pack for the auxiliary heat when it gets really cold and why they installed a bunch of built in baseboard heaters into this house. With a new air handler you get the blower motor, heat pack, and the new air handler installed which is our plan. We are letting it go as long as we can for now while we get the funds together to do so, but I just had to leave this long review and how excellent service Andrew and DM provided us. Would recommend to anyone in the Winchester, VA area.

Very satisfied with DM select heating and air !!Called them to let them know my furnace wasn’t working, that same day Andrew the repairman came by and pinpointed a problemdone by another company. ( that I guess threw in the towel ). It was running very well in no time. Offered some suggestions for optimum performance. I live in the Winchester, Va areaand highly recommend DM select for HVAC help. Timely and professional.

Sometimes luck clicks...i randomly googled when our bzns HVAC all of a sudden stopped cooling when outside was touching 90+ temp. Andrew, gentleman appeared very quickly even a little before his scheduled time in 2 hours. Initially i was expecting that they are gonna rip me off like any thing cause i had a v bitter experience of One hour heating&AC But Andrew was not only super fast in identifying the problem but very reasonable price and he even offered me 1 year maintenance without any additional cost.Simply best and should get 100/10 .Strongly recommended.

Great service at a reasonable price. Fast response time and friendly service. Efficient in diagnosis and repairs are superb.

Good work, thanks

Andrew is just superbest. Superfast, very economical honest and friendly unlike typical ripping technical ppl

If you are looking for an HONEST, reliable HVAC/plumbing contractor look no further. Highly recommend!!!!! You will not be disappointed.