What a great experience with a customer centric staff and knowledgeable mechanics. I had my Tesla serviced for something simple like tires. Seems simple enough but years ago I have had a shop puncture my battery pack costing me and ultimately the service center over 18k $$. These folks here know what they are doing. They kept to their appointment schedule and my car was in the bay shortly after dropping off. The center is clean and professional with beverages (something you do not see much anymore). I will be bringing all my cars here for general maintenance and or repairs to my gas powered cars of course. Great job team I’m glad I found you all.

I took my classic split window VW bus for a front end alignment and was pleasantly surprised by the service and results.They did drive the vehicle which being as picky as I am about it I should’ve asked to do that with the tech if needed, but when I got in my new bright tan interior and floor mats were as clean as when I brought it there.Otherwise I highly recommend them!

Had a great experience with Bill and Glenns. Service was excellent and very fast. I wouldnt hesitate to come back for any future service I need.

Nothing but great things to say about this shop. Speedy appointment. They discussed what services they would do before they did it (the trucks needed more work then we expected) It was less money then we expected elsewhere AND they called us days later to check how things were going. Just awesome customer service! We’ll be back! Thank you!

Very nice guys in shop, took a little longer than they said but they explained why. Comfortable chairs in waiting area with large TV. Complementary coffee at self serve area. Good prices and easy to work with.

Just had some work done on my car...very professional...very polite and kept me inform with what was going on and the time...will go back for other services

Bill & Glenns has consistently done a great job at a great price, and it feels better to shop local with a small business. They beat even the buy 3 / get 1 from the jeep dealership in terms of price, and I know I can trust their work. They went out of their way to balance and rebalance a tricky mounting with a classic car and their persistence got rid of a wobble Id been feeling at highway speeds for over a year prior to their involvement.

Had an emergency tire replacement needed. They were to accommodate me quickly and priced very fairly. Provided complimentary inspection of my vehicle for possible damage. Very prompt and professional communication on the phone.

It’s great to have a reliable repair shop that I know will be honest and helpful when I have a problem. They have gone above and beyond for me on several occasions. I recommend them all the time!

Always happy with the service! Not only do they actually know what is wrong with your car and how to fix it correctly the first time... they are honest, helpful, and great customer service! Always worth the money! Plus you get to play arcade games while you wait for your car. Thats awesome!

Came here with a flat tire they fixed within 45 minutes and it was a very clean place with very kind staff.

After the local Ford dealership told me my brakes were totally fine, despite them squeaking obnoxiously week after week. The guys at Bill and Glenn’s were able to get me in the same day I called and got my brakes fixed before closing!!! Best garage in Winchester by far!!!

I stopped in for the annual inspection. Service was excellent, location is clean and conforms with pandemic guidelines. This is our new place for service on our vehicles.

The repairs are done great, fast, and much more affordable than the VW dealer. Highly recommend.

Great service and prices. Friendly employees. We are always pleased with their services. Highly recommend Bill & Glenns Tire and Auto.

Great job, fairly priced and honest! Only place in Winchester I will take my truck. Highly recommended after my personal experience.

They have wonderful customer service.

This place is probably the best place I’ve been to for my car. I went in to get an inspection on recommendation from my dad who usually takes my car in for inspection up in sterling but had a good experience with them before so he sent me here! I fully expected to be there forever but a urprisingly I was in and out in 40 minutes! They were so efficient and so nice to me. Usually I am seen as this little girl coming to get her car done, when in reality I love and know a lot about cars. They were very respectful, kind, and fast! I will definitely be back. Thank you!

Awesome service center. I got both my vehicles safety inspections done In a day here.I dropped my car off at lunch, they found my sway bars were broken, and they got it fixed that day, and at a reasonable price.Everyone was friendly, and the service exceeded expectations.

Good 4 Star

Had some drop shipped tires mounted, balanced and an inspection done. Work was done as scheduled and balance job was good as the vehicle is smooth at highway speeds.

Always does a great job on our vehicle

Ive been here 3 times between my car and my wifes car since moving to Winchester 6 months ago. The staff is terrific, very friendly and accommodating and honest.Today I was having issues with the air tire pressure on my car and I called Vince had me come right in and he personally checked them out. I will keep giving them my business.

Support a local business and get your work done here!! They are the cleanest auto shop I have ever been to. They also give free oil changes for repeat customers with a loyalty card. Ive been going here for years and refuse to go anywhere else.

Not sure about all the people who are saying unbeatable prices. $60 to mount & balance two tires that didn’t have tires on the wheels to begin with. Highway robbery.

I bought a set of 4 new Goodyear tires, everything was fine until the next day. Two tires were flat, my wife and kids were late to school and work, good thing our neighbors gave them a ride. I was already at work when my wife told me what had happened. I called the shop and explained but was told I had to make my own arrangements, I asked if they could pick up the car or send someone to help. They said I the customer had to call a tow truck and get the car to the shop myself. Wow, absolutely unacceptable. I had to take half of the day from work to get the tires fixed!! The burden of proof is on the customer, I will not shop or receive service from this store, and I will gladly share my experience with my friends and family.

Matt, Jim, and the rest of the team at Bill & Glenns provide exceptional service, period. All of the techs are knowledgeable and take pride in the work they perform. Matt and Jim are open and honest about what my vehicle needs and usually provide several options to fit my budget. They have been servicing my vehicles for over two years now, Im very satisfied with their work!

Typical set the toe and let it go type shop seems like. Got tires mounted and alignment done. Camber wasnt corrected at all, can even visibility see it. Now the camber has to be corrected which will throw the toe off. Car pulls to the right.

When you need tires, oil change or any auto repairs go to Bill and Glenn’s Goodyear, excellent service, great waiting area and happy people that take care of your auto needs.

Took my Suburban in to diagnose and fix and blown head gasket or intake gasket. They tore motor down and only replaced the intake gasket instead of doing both which was only another 8 bolts. Motor is still bad and took them two attempts to get that right. Didnt get money back for them not fixing the problem they where paid for. May be good at tires, brakes, and oil change but not recommend for anything major.Edit: if you want to discuss further my number is in your records to call!

Super impressed:I took my car there to get a front end alignment. After working on it for a little while they told me they would need some extra parts to get the job done because it was so far out of alignment. I sort of expected this because it was a 1990 car that someone had lowered at some point. They gave me a price of somewhere around $60 for this extra kit that was across town and sent one of their employees to get it after I okd the extra charges. They gave me an update on how much time they thought it would take from here. After some time less than their estimate they called me to the front to pay, much to my pleasant surprise they said while the other employee was getting the extra part the first employee kept working on my car and was actually able to correct the issue without the extra parts.They didnt charge me for the parts or any additional labor. I was amazed, they could have overcharged me by I was $60 and I had already Okd it, and saved themselves on labor with by just charging me for new parts. Instead they gained a long time customer.AND Super friendly staff.Best Automotive waiting room Ive been in.

Always received superior service at this shop, weve moved around a lot and this is by far the best auto shop weve ever dealt with. They will go through everything and anything with you and if necessary can make recommendations for other places to check out if they arent the best for the job (rare). Many people referred us to this shop and its easy to see why, they consistently go above and beyond and we will go out of our way to go here.

Worst customer service. Angry and rude for zero reason. Would not recommend

Bill and Glenns always does a good job. They are honest people and deliver on their promises. Id recommend them to anyone.

Tire install took 2 hours but they look great.

I have been a satisfied customer for over 15 years. Never have I had a bad experience at Bill and Glenns. Anybody looking for a honest, professional and friendly place to have work done on their car should take their car to Bill and Glenns.

Good service. Vince made a special trip to the warehouse just to save me thirty minutes on the installation of two front tires. Me and my car were treated well!

The man who waited on me was helpful, courteous and would recommend their tire services anytime; Ive never met these people before.

These guys are incredibly honest and ethical. I was told by a close competitor during an oil change that my antifreeze was not adequate for the winter weather.I saw Bill and Glenns Goodyear location so I checked with them. The competitions advice did not prove to be the case and I went away feeling safe and secure.

Quick, friendly, honest, affordable, reliable. Ill be back next time my clunker starts making strange noises!

Outstanding group of people and always do a great job with whatever vehicle I bring there! Highly recommend for any service work!

Still appreciate being able to get an inspection and not having to leave my vehicle all day

Best place to go for any of your vehicle needs. Theyre straight up with you and dont give you any BS. Wont take my vehicle anywhere else.

Great service. I recommended Bill & Glenns. Honest and well informed staff.

Good guys, good price and fast.

Terrific service at unbeatable prices. Will never use chain car care again!

I had a problem where an inspector at a big box chain automotive center failed my sons vehicle for rear brakes. Long story short, I knew the brakes werent bad and the state trooper in charge of inspections agreed. I took the vehicle to Bill and Glenns for reinspection. The vehicle passed inspection. The service manager asked why it had failed. After I told him, he had his guys take the brakes apart to verify that everything was ok so there would be no questions in my mind that my sons vehicle was safe. Thanks!

Been going to Bill and Glenns for years and now that new owners have been in charge nothing has changed. Great service, advice, professional, second to none. If you go anywhere youve made a mistake.

Enjoy the comfortable waiting area and polite folks behind the service counter, as you can expect to come back again and again while they repair their repairs. Would not recommend, will not return.

Everyone is nice & they do honest work at a fair price

Friendly Staff and Great Service.

Always top quality service, both personal and mechanical.

Best place to get your vehicle serviced.

Great establishment wonderful customer service

Friendly service with spot on work

The guys at Bill and Glenns are nothing but professional. I always feel I am in good hands.

Always 1st rate service from the time I walk in the door until I pick up my car!

Great price, quick service

Good, reliable service from knowledgeable mechanics.

These guys tell you whats up...especially if you have any mechanical sense and want a good technical explanation....plus they looked out for my wife when I was absent for a while...much thanks PT

Excellent service, all the time!

Great service and customer friendly

Great group of people, and friends.

Very honest, great service.

Very good

Always. spot. on

Great service