Taylor made the process of converting our Home and Auto Insurances to State Farm smooth and easy with excellent communication and explanations! I am beyond grateful for the help and suggestions. The Staff at Carrie Zeigler- State Farm made sure that our family had the adequate amount of coverages and prices that suited us best for our lifestyle and our budget.Thank you all!

Mike Rupp is a fantastic State Farm representative! He goes out of his way to be supportive & understanding of your needs & concerns. He takes the time to explain things in a way that are easy to understand to help you make the best choices for you & your family. I highly recommend both State Farm & Mike as a representative.

I requested a quote from State Farm in Wilmington, OH as I had recently upgraded my vehicle. Nikk Mallow was very responsive, friendly and courteous. He provided me competitive quotes and answered all my questions in a timely manner. I purchased my vehicle and renters insurance thru him and since then he has reached out to ensure I was satisfied. He even saved me money! This is a win-win! Glad I switched!

I never thought and insurance company could make me feel like family. I couldn’t be more wrong. Carrie, Taylor, Marisa and Mike are always so friendly and helpful. I know that if I ever need anything they will be there to take care of me. They really are there “like a good neighbor”... just recently Taylor witnessed someone stealing something from my property and sprung into action. She was on the phone to the police, notified me and helped me recover the package which happened to be a Christmas gift for my son. 10/10 would recommend.

My husband and I had a wonderful meeting with Mike, our State Farm agent. We appreciated the information that was presented to us. Mike went through our port folio with us. It feels good to have someone that loves his work to make you feel valued as a customer. Kind Regards, Jeannie Elliott

This visit was handled professionally,with pride and courtesy,100% satisfied

I saw an older man I didnt ask his name but he was very helpful and nice also very patient with me. Im not easy to understand or deal with.

This is the best insurance agent I have ever worked with. Mike Rupp is very helpful and on top of all my insurance needs. I highly recommend State Farm Insurance and Carrie Zeigler Agency

This is the best insurance agency ever! The customer service is top notch and Taylor has to be the most helpful and personable rep I’ve ever encountered. Would recommend to everyone, you will not regret switching!

I must say, I have never experienced more efficient and friendlier service than I have with this office, specifically working with Taylor. She went above and beyond to get us the best rates and really worked for us. Thank you Taylor, we are customers for life!

Called about a chip in my window from the weekend. Spoke with Mike, who was very professional and handled the claim. From the time I called, to the time my window got fixed was very impressive, everything was done in one day. Thank you to Mike at Carrie Zeigler State Farm team. They are always rocking with excellent customer service. Keep up the great work.

Mike Rupp & his coworkers always have their customer in mind when it comes to doing business. They truly do a wonderful job at making you feel like your needs are understood and that they are there for YOU. I definitely recommend this place, and Mike in particular!

Taylor’s commitment to service and professionalism is bar none. In a world where everyone is treated like a number she went a step beyond to make sure I felt like an individual and I will absolutely be a customer for life

The young lady I set with Marissa Willams help me save money all around and bundle everything together at a way cheaper rate. She was kind and professional and did a really good job at helping me get what was best for me and my family.

Outstanding customer service and savings! Marissa and State Farm has taken care of us since switching and we couldnt be happier. Thank you

I have been with state farm for years. They are always so helpful and ready to go that extra mile for their customers. Wouldnt go anywhere else for insurance

I have been a long standing client of State Farm and the Wilmington office has always taken care of me. When it came time for my mother to re-up her insurance, we made an appointment with Mike Rupp. He explained everything thoroughly to my mother and really made her feel at ease of changing her former insurance to State Farm. I wouldnt take my business anywhere else but Carrie Zeiglers State Farm office in Wilmington. You cant go wrong with any agent in that office! Id give it more stars if I could.

Agent was very friendly knew all the answers to our questions and explained everything to us. The price and value of what we got was great. Thank you State Farm and your agent Taylor.

Had an incredible experience with Carrie Zeigler- State Farm insurance. Taylor Massie was a wonderful Account Representative and I cannot recommend them enough. 10/10!

The best I have ever been treated by an insurance agent EVER.

Excellent and friendly service. Definitely will recommend this business. Keep up the good work!

This team is absolutely amazing and are always willing to go out of their way to help. I highly recommend

They did an amazing job lowering my insurance over $100 per month. Very friendly, professional and responding to me within minutes.

Always a pleasure to deal with! Marissa is always a helpful call away!

Nikk was an amazing help.

If you want an agency that will take the time to go over coverages, go to Carrie Zeigler’s office. Whether it’s home, auto, utv, boat or life insurance; Team member Marissa Williams will make sure you are covered all around.

Great Staff! Very helpful and friendly

If you want the best insurance go see Carrie her team!

If you want an agency that cares about you and your family, go to Carrie Zeigler’s office. No matter which team member you get, they each will go above and beyond to make sure you are protected.

Great people!!

I was recently hit by another driver that left my car totaled. Carrie and the whole State Farm team were excellent to work with from immediately following the wreck all the way through to the purchase of my new vehicle. In the office, Taylor Massie is wonderful to talk to on the phone. You can’t go wrong with Carrie’s team and State Farm.

Our small business was recently required to have a special type of insurance, which State Farm was able to provide at an excellent price. Carrie took the time to hand deliver because of the urgency.

Out standing in there field

Agencys quick response in handling claims is impressive. Agents are the best.

Very nice and friendly people very smart save us a boatload of money

Very helpful and did not try and sell us something we did not need.

The entire Wilmington office is great, time efficient, and gives the fairest quotes.

Convenient

Carrie is so helpful, goes above and beyond to get the job done

I have had nothing but a great experience each and every time I walk into State Farm. My rates are way lower than they used to be and the staff is ALWAYS super helpful and friendly. Thank you Marissa, Carrie, and Taylor for your everything you do!

Great people, very knowledgeable and helpful. Also great rates!!

Great job and very fast at solving the problem

Everyone there is so friendly and helpful.

Always friendly and helpful!

Definitely recommend this place

Friendly, knowledgeable staff.