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Sheally Insurance Group - Nationwide Insurance
34 Covil Ave, Wilmington, NC 28403, United States
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Sheally Insurance Group - Nationwide Insurance

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Je
Review №1

I thoroughly enjoyed working with Katherine! This was my first time having to shop for flood insurance, and not knowing anything about the process or policies she put my mind completely at ease. She patiently answered all of my questions and provided practical wisdom to guide my decision-making with confidence. Id absolutely recommend Katherine to anyone whos shopping for flood insurance!

St
Review №2

Katherine and TJ were nothing short of amazing.I shopped for flood insurance for 30 days and the quotes were astronomically high.I came to them literally at the last minute for a quote and they delivered. They got me a quote that was 70% less than everyone else, saving me over $6,000! The cherry on top? The coverage was substantially better with a lower deductible! They worked quickly and jumped through hoops to get my policy in place in time for closing. Absolutely amazing service and knowledge. They deserve 10 stars!

Ka
Review №3

Cary Lisbon is a wonderful agent. Every year my bank mortgage holder asks for piles of information about my flood insurance. Cary has stayed after hours to fax pages and pages of the policy to the bank. Of course, the bank never reads it until I call them at least twice. Cary is always ready to provide whatever information the bank asks for (twice even). She is just super and Id recommend her to anyone looking for a great insurance agent!

Mr
Review №4

I found these guys by doing a Google search and I am so thankful I found them. The absolute best service and help that one could ask for. I was so impressed that I switched all my other business policies over to Andrew as well. You will be very pleased with the excellent service and help if you give these great people a chance. Thanks Andrew!!!!

Ga
Review №5

Pam Volz was a lifesaver during our home purchasing process on Holden Beach. We used her company for our flood insurance and she was able to help us navigate with the mortgage co that was trying to make us get more flood insurance than we were required to. We wanted to switch our whole homeowners policy with Pam and Sheally Insurance but Pam suggested we wait until our current policy expired to avoid additional fees etc for making the switch. Her honesty, professionalism and support were above and beyond. We will be switching all of our insurance to Pam when our policy is up for renewal. Thank you Pam.

Je
Review №6

It was such a pleasure to work with TJ. We were closing on a home and he made the insurance part of the process very easy. He was very knowledgeable and made sure I had adequate coverage. He gave us the best rates along with great service. He also made sure I was taking advantage of all the discounts and had a colleague provide me with a very competitive auto policy as well. I would highly recommend him to anyone looking for insurance.

Ke
Review №7

This was a rewarding experience from start to finish. Katherine Howington, was kind, personable, honest, diligent, and professional. She answered all my questions promptly and fully, and went above and beyond what I expected. I feel like I got good value for my money, and peace of mind in the event of a catastrophic flood.

Ju
Review №8

I worked with TJ for my homeowners insurance. From the very beginning he was 100% invested in helping me with everything. I am a first time homeowner so I didn’t know what to expect with everything but TJ was very detailed and responsive when I had any questions and made the whole experience very easy.

Sa
Review №9

TJ was AMAZING! He was so helpful and really went above and beyond to find the perfect insurance premium for us. I would highly recommend him to everyone!

Na
Review №10

Katherine our insurance agent was GREAT!! She saved us tons of money on our flood insurance. She accommodated us in the best way possible and truly went above and beyond! She was prompt, courteous and communicated quickly. I can’t thank her enough for her hard work and dedication to great service! Katherine just made everything so easy! Thank you!!

ca
Review №11

Karen worked diligently to find coverage for our second home after the original insurer pulled out of the state right before renewal…not a minutes lapse in coverage.Thanks to Rose in billing also, who expeditiously processed our payment.

An
Review №12

I have made several requests to speak to our agent at Moulton Shealey in Charleston, SC about our policy, and no one has EVER has bothered to pick up the phone and contact me. Do yourself a favor, choose another Nationwide provider because the folks at Moulton Shealey only want your money.

Sc
Review №13

Morgan Lawson and Katherine Howington provided excellent customer service. We needed flood insurance on short notice for a refinance and they were both professional, friendly and efficient. We are thankful they made it happen for us.

Ki
Review №14

Patricia at Sheally Insurance Group is most definitely the nicest and the most helpful person EVER! She has ALWAYS gotten all of my insurance needs covered and very professional!

Cr
Review №15

Katharine provided a personalize experience when purchasing our initial flood insurance as well as our renewal. She responded quickly to emails and last minute phone calls. Excellent service, I highly recommend Katharine and Sheally Insurance Group.

K
Review №16

My agent is TJ Dunn and it has been an absolute pleasure to work with him! Hes very responsive and professional. Highly recommended!

Do
Review №17

Quick response to inquiry for home policy. Best rate & coverage compare to other companies. Thank youSorry, but I have to take back my first review 4 months ago. After getting my business they cancelled my policy 2 months later because they wanted me to get a new roof & policy would also be higher. No other company required that. During inspection the roof was fine. I found someone else with a better price & no issues with the roof.

An
Review №18

Very attentive and quick to reply. Karen was awesome and took care of all my questions and needs.

da
Review №19

Sheally Insurance Group, AMAZING. Pam Volz gave immediate attention to getting me in touch with Edna Garcia. Edna listened to my needs and found a solution I didnt think was possible. I am very grateful to Edna Garcia, she worked great coverage with a well know company at a financially better price.

Gr
Review №20

Katherine went above and beyond to help get me my home owners flood insurance policy. She went through many contacts at my mortgage lender to navigate my best options. She was very transparent with me through the entire process and was very responsive. She even was able to get a policy for a better price than what was originally quoted to me. She was very informative and experienced as well.

Ch
Review №21

Recently I had to file a claim with this company do to no fault of mine and was not happy with the outcome. So I decided to reach out to my agent Karen Stump who was truly a God sent to me, not only did she direct me in the right direction that led me to have a good out come with my claim, she is truly someone that cares about her clients. She is truly an asset to Sheally Insurance Group-Nationwide Insurance. There should be more like you Karen, you know your job, you do your job and at the same time you take time to show how much you care about your clients. WAY TO GO KAREN THANK YOU.

He
Review №22

Im a homeowner and an owner of two businesses (one since 1986) so Ive had some experience with every aspect of insurance. One of our current business needs special insurance as a farm, event venue and agri-tourism business. Needless to say many brokers, have no clue or policy resources. Our last broker didnt even have us classified as a farm and charged us twice as much as needed to the tune of $3,000 EXTRA. Very frustrating. But thankfully we found Shealey Insurance Group and they did their research and got us exactly what we needed, met our renewal date, and kept me informed of the status through the process. And the price was what it should be. Fair, friendly, and knowledgeable. Cant go wrong!

Sc
Review №23

I worked with TJ Dunn. He was very professional and handled my needs very quickly. He was very accommodating answering all of my many phones calls and questions. Would recommend to anyone.

Ro
Review №24

TJ worked overtime to get us the insurance we needed.We could not have closed our loan without his exceptional service.Ty to all.

ad
Review №25

I worked with TJ Dunn. He was very professional and handled my needs very quickly. We highly recommended.

Ca
Review №26

TJ was extremely polite and very responsive. He returned my quote when he said he would and worked well with my mortgage lender. Would recommend.

Kr
Review №27

I have been with Nationwide for 40 years. My agent, Portia Suggs, at the has been phenomenal. Weve been working together at least seven years. Portia is always there to help answer my questions and provide me with the best service & options available. Shes experienced, knowledgeable and courteous. She displays the epitome of customer service. Endless kudos to her and the Sheally Insurance Group for having her on their team.

Ju
Review №28

Brandon and the team at Sheally are wonderful to work with. They are always friendly and proactive.

Na
Review №29

Our company has been working with John at Sheally Insurance Group since 2014 and he always provides us with great service and price for whatever our company needs, from workers compensation, general liability, automotive, and commercial inland marine. Barbara handles distributing our certificates of insurance to our many clients promptly and with ease. Dani always provides clear and concise answers to any of our inquires. They are a great team and we highly recommend their service!

Ol
Review №30

Our company has been with Sheally Insurance group for over 5 years. We couldnt be happier with them. John Meiser is extremely helpful and always responds very quickly whatever our need is.When our business had to close for 6 weeks due to Covid-19, Bennie personally reached out to see if they could help in any way. Give them a call, you will be pleased in what they can save you!

Be
Review №31

Brandon at Sheally Insurance Group was amazing to work with. He found me the absolute best quote for both house and car insurance by far (I reached out to a few companies,) was very quick to respond, and available for any questions I had. He listened to exactly what I wanted and I had quotes within hours. I highly recommend Sheally Insurance Group. The best around!!

da
Review №32

John is always available to help with our commercial policy. We appreciate you always going the extra mile for us.Superior AutomotiveCarolina Beach

Ke
Review №33

Second transaction with this company and with TJ Dunn who is amazing. So responsive and helpful.

Sa
Review №34

TJ Dunn was very professional, did an outstanding job assisting with our policy. Always replied to emails in a timely manner. Highly recommend Sheally lnsurance.

St
Review №35

TJ was quick to set up a great policy for us!

De
Review №36

I would like to say how well my mother in law was treated in acquiring house insurance! Ms Patricia Burney was very quick in responding to my mother in law’s request for better insurance coverage for her home. We will refer other potential clients to the Sheally Insurance Group!Deborah BeckMargaret Beck

Mi
Review №37

TJ was wonderful to work with! He was incredibly responsive and worked quickly to answer all of our questions. Definitely recommend his services!!

An
Review №38

Couldnt be happier with TJ. Excellent service and very professional and responsive.

Hi
Review №39

Karen Stump was effective and on point. Very easy to work with and attentive. Thank you much for making my insurance transitions so easy! !!

Ri
Review №40

I appreciated the efficiency and quick time response of Rose Marie LaPietra on Jan 6th-today to update and get me new Ins ID cards for my new 2020 Jeep! She was very helpful and courteous!!!Rich Malfa Customer with 4-policies- this being my auto policy!!🤗

Br
Review №41

I worked with TJ on getting coverage for my new house. He was very professional and stayed on top of everything. Made the entire process very easy. And best of all great price!

Be
Review №42

It has been an amazing time working with Katherine! Her flood expertise is so helpful and she has been able to find information fast. If you have an sort of flood insurance needs Katherine is the go to person!

Sa
Review №43

I was very impressed with the knowledge and the help I received from Sheally group specifically Katherine, their insurance specialist. Not only did I get the best rate, Katherine was an excellent teacher. She explained what I needed for a Builder’s Risk Flood Policy which was something I was unfamiliar with. I highly recommend this group!

Ry
Review №44

Just closed on our house today and worked with Sheally group and was very impressed with their service. Especially because we live out of the country. TJ was always responsive to my questions, provided quick replies and maintained solid communication. Would highly recommend!

Ja
Review №45

TJ Dunn is always very reliable, responsive & easy to work with! I refer all my real estate clients to him for the best home owners & flood insurance policies! & of course I have my insurance through him as well. Thank you TJ for all your hard work!

Y
Review №46

I like everything about this agency. Efficient, friendly exceptional service and extremely flexible. Theres never a call unanswered or an email not replied. Speak to Katherine shes the answer to my all insurance prayer. I wish they would write more products.

Mi
Review №47

I cant be more appreciative of the help that I received getting insurance from Sheally Insurance and more directly TJ Dunn. TJ was incredible to work with and highly responsive to our requests. I would highly recommend reaching out for your insurance needs.

Je
Review №48

After having a few bad experiences with insurance agents, working with Andrew was a breeze. He understood exactly what we needed and put together a few different options. Everything was explained very clearly and most importantly, it was provided in a detailed quote that made me feel extremely comfortable about what type of coverage I was buying.If youre not loving your insurance company, definitely give these guys a call.

Be
Review №49

I highly recommend TJ Dunn for your insurance needs. He was extremely helpful and very proficient in finding me a great homeowners policy.

Br
Review №50

My agent TJ Dunn was a very big help with his knowledge of the area and lender requirements. He responded to every email and phone call within an hour and did what he promised without 2 or 3 followups. Refreshing. Thanks for the help TJ.

Ed
Review №51

I am very please with the service that I was able to get with TJ and the Sheally Insurance Group- Nationwide Insurance I was quoted a price and after checking I found that they quote was the best deal out there there fast friendly service and response was exceptional I feel that I made a great choice

St
Review №52

TJ Dunn with the Sheally Group made purchasing home owners insurance a seamless process. Responsive, friendly, knowledgeable and offered great rates. Thank you!

Am
Review №53

Karen has really worked hard at providing me with the best insurance for the best price! Great job!

Br
Review №54

Andrew Thomasson & TJ Dunn are the best. Highly recommended and will continue to work with the team over at Sheally Insurance Group!

Mi
Review №55

I have a lot of insurance needs and have worked with many different agents over the years. Andrew and Sheally really knocked it out of the park for our business/commercial insurance needs!

Qu
Review №56

I was very impressed at how well I was treated when I called Sheally Insurance in Shallotte. I had been calling all day and could not get a rate that fitted my circumstances. I spoke on the phone with Patricia Burney for maybe 5 min and with in the hour I had an amazing quote. I have been with Sheallys since then and I have no desire to go anywhere else. Thank you, Patricia and thank you Sheally Shallotte!

Sh
Review №57

Very Responsive and fantastic staff.

Ma
Review №58

I have made a few referrals to Sheallys Agent Patricia Burney and gotten quotes of my own. Sheallys Shallotte Branch hit the jackpot with her. The customer service is 2nd to non and her/their knowledge concerning the insurance industry is impeccable. I would recommend them to anyone and I do recommend them very often. Thank you Sheally and Thank you Mrs. Burney

Br
Review №59

The service company I work for uses Sheally Insurance. I correspond with them on a daily basis, and they can’t make my life any easier! Barbara always gets the certificates to me very quickly, and Denise is incredibly reliable and friendly. Thank you, Sheally insurance!

Ta
Review №60

Excellent communication, follow up, and service.

Du
Review №61

Got a commercial policy thru these guys under a new llc of which the previous building had insurance no problem with them for 5 years. Pay an outrageous amount to start the policy only to have underwriters come in and say that couldn’t insure us no longer.I’ve asked for a refund of deposits since the policy couldn’t be continued and no luck of getting a call back from our agent or their supervisors....Do not do business with John Mieser or this insurance group... I hope this gets attention to right channels so I can have resolution to our situation.Edit: I forgot to mention this company is quick to cancel a policy but is non responsive to stopping the payments from account

Al
Review №62

I’ve worked with TJ for quite some time and I’ve put him through the gauntlet on a few projects. He gets it done. Every time!

Be
Review №63

Very competitive rates

Wi
Review №64

We are a very happy customer of Sheally Insurance! They are very great with communication, and are there when we need them! What a great company with a great staff.

Ga
Review №65

Great service friendly staff. Lisa Dubose is the best, she helped me there all the time with my insurance needs. I highly recommend nationwide insurance company and this office.

Br
Review №66

Katherine is a wizard with flood insurance!

MI
Review №67

Excellent 👌

Ka
Review №68

I have been with this insurance agency for 3 years and always have paid on time. One month out of the 3 years I have been with them a payment was forgotten. When I reinstated my policy there was a form that needed to be signed and sent in to the DMV. When I called them to get the paperwork they knew nothing about it back when it happened. Now 3 months later I am having trouble renewing my registration and have had them working on getting it fixed for 3 weeks now and still nothing. I have been told that there is nothing they can do about it because it was from so long ago. This would be a great insurance company to deal with if you do not need anything done. They want to take your money, but not help you when it comes down to it. I will be switching to an insurance company who actually will work and fight for their long time customers as soon as I can. I am severely disappointed in their customer service.

Sh
Review №69

Outstanding Customer Service. The entire staff is knowledgeable and friendly. Strongly Recommend!

sh
Review №70

Great customer service

Pa
Review №71

They could be more proactive

B.
Review №72

The (Sheally) owner / manager does not respond to phone calls or letters. If youre interested in an agency that responds promptly dont count on Sheally.

Ma
Review №73

Denise Kelly went out of her way to price shop.

Mi
Review №74

Love Edna, my insurance agent

Je
Review №75

Beautiful office

Information
8 Photos
75 Comments
4.6 Rating
  • Address:34 Covil Ave, Wilmington, NC 28403, United States
  • Site:http://sheallyinsurance.com/
  • Phone:+1 910-452-9877
Categories
  • Auto insurance agency
  • Insurance agency
  • Home insurance agency
  • Insurance broker
  • Life insurance agency
  • Motorcycle insurance agency
  • Renter's insurance agency
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9am–5pm
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