I ended up here at Tunex in Washington due to unfortunate circumstances with my truck, and Rabbit and his crew were awesome. Very good, honest guys. My truck broke down and after he researched it he determined it was a part that was under factory warranty so instead of trying to get me to use him he called the factory franchise repair shop and pulled some strings to get my truck into the factory repair shop sooner than later, and then towed the truck over there the same day. Ill be back here anytime I can in the future. Really great operation.
I took my RV here for an oil change and transmission service. It’s obvious they know how to work on RVs. Mines pretty old and they were really helpful and kind about offering recommendations. They were timely and had excellent customer service!
BEST place Ive ever brought my car to. I have a Ford Escape and originally went to a Ford dealership, ended up getting referred by a friend to Tunex... best decision ever. Rabbit is the absolute best, theyre super friendly, have awesome service and their turn around time is incredible. Exceeded my expectations so much. Only place Ill be bringing my car into from now on!
Rabbit did an incredible job of getting us back on the road when we had a breakdown mid trip. The shop is very knowledgeable with diesels and after diagnosing several issues, were able to install a new fan clutch and water pump in a timely manor. They were VERY accommodating to us in the meantime!
Rabbit and his team took good care of me and my truck! I am here from out of state and my check engine light came on. Wyatt diagnosed it and fixed the problem. They talked to me about the issue and gave me options. They fixed it and were very professional.Thanks for taking care of me and getting me back on the road.
Tunex was extremely helpful in tracking down a part for my vehicle. The customer service was excellent as they confirmed my initial diagnosis and repaired the issue quickly as possible with quality execution as my vehicle is running smoothly now. My hybrid is now happily on the road thanks to Tunex!
We broke down on our way through St. George due to a brake issue caused by a Brakes Plus in Colorado. The car was undriveable in the condition it was in and so we were forced to leave it at the nearest repair shop (which happened to be Tunex of Washington).Boy am I glad this is the shop we stumbled upon! Rabbit was incredible to us and helped us in every way possible. Not only did he take pictures and verify that it was indeed the fault of the Brakes Plus, he made contact with them and arranged for them to pay for the bill which was a big relief considering how stressful this whole situation was.To top it off, he went out of his way to arrange for us to pick the car up on the following Saturday (when they were closed). And he even gave us a call the following week to make sure we arrived home safely. I cant begin to thank this shop enough and highly recommend it to anyone looking for honest and exceptional service in the St. George area. Thank you guys again!!
Rabbit and everyone there was amazing. Our truck broke down on Friday evening late. We had it towed and left it there until we heard back with a quote on Monday. They had it finished by Wednesday morning and it had a good amount of worj that needed to be done. Our whole front ball joint broke and it looked like the Axel was on the ground. There prices were incredibly reasonable and they did a phenomenal job with it. I am so pleased and would be happy to drive down from Cedar to take our vehicles there if we ever need work done again. Highly recommend.
Super friendly guys and always willing to help out. Theres a reason theyre busy.
Rabbit and the rest of the crew are always so nice and so accommodating. Ive gone there a few times for different repairs and have always been treated with kindness and respect. Ive been other places and I know theyve taken advantage of the fact I am a woman and tried to over charge me. Not at Tunex, they are upfront and honest in all the times Ive been there.
Fair pricing. Fast friendly service. And WiFi.Discount Tire said I needed an alignment on my 4Runner. I called Tunex from Discount and they kept a bay open for me.They did the alignment. I mentioned I was taking it in a long trip and they did a thorough inspection and found and fixed several things that would have caused trouble thousands of miles from home.They were upfront with their proposal, great on pricing, and also very friendly.Recommended!
Excellent! Can’t say enough!! My daughter dropped off her car for an oil change on her way to work. Tunex is in an adjoining parking lot. She asked them to just lock the keys in the car when they were done and she would walk over with her spare and pick it up after her shift at 1030pm. When the car was done they drove it over to her work and parked it for her so she wouldn’t have to walk in the dark by herself to pick it up!! Not only that, they said if she was too busy on her shift to take a break to pay for it (she is a bartender) she could pay for it the next day. What a great way to support local employees in neighboring businesses. What great customer service to be mindful of the safety of a customer! ABOVE and BEYOND. Thanks from a grateful mom.
Could not be more thankful for the effective and responsive service provided by Rabbit and his team. They were incredibly professional, and turned a very unfortunate circumstance that happened on a long distance road trip into a minor setback. Our trip goes on. Thank you Rabbit!
These are very nice and ethical workers. Im a young college student who knows nothing about cars. I gave Rabbit plenty of opportunities to take advantage of me. I basically said I dont know what Im doing, so what do you think? Most people would use this as an opportunity to sell me as much as possible. Instead, Rabbit understood by situation and realized my car was not worth a lot of the repairs he could have pressured me into. I am extremely grateful for this.On top of that, last time I brought my car in it turned out there was an expensive piece broken. Rabbit happened to have a used one laying around and installed it for me. Now, he very very easily could have charged me for that piece and for the labor involved, but instead, he did not.Rabbit and his crew are fantastic and I dont think I will be taking my piece of work anywhere else. I will admit over the phone Rabbit doesnt sound too enthusiastic or like much of a nice guy, but once you meet him hes fantastic!
I was extremely impressed with Tunex! I have an Audi A4 and finding a shop that would actually work on it was almost impossible. Then I discovered Tunex. Not only did they work on European cars, they did a fantastic job doing so. Rabbit was honest and made everything easy. He explained everything that was wrong, called me in to look at what he was talking about, and gave me options on what to fix. He could’ve easily told me i needed a new engine and charged me $8,000+ but instead he found a work around and was able to get my car fixed for an amazing price and only did what we discussed. It was a pleasure working with Rabbit and the team at Tunex and i will be taking all my vehicles there for service. Really cant find this level of professionalism for the price anywhere else. Extremely impressed!!
Incredibly friendly and professional. Genuinely cares about the customers. Tunex has earned my business. fairly priced.
Rabbit and his team are very professional. My vehicle needed some new breaks and their shop is right next to where I work. I took my vehicle to them in the morning without an appointment and Rabbit didnt seem annoyed at all by that. Rabbit asked me if I could leave my vehicle at the shop and offered to give me a ride down the road to where I worked (I didnt take it, I need the exercise so I walked). In just a few hours they had squeezed me in, given me a quote, and had the work done. While explaining the repairs needed Rabbit was very up front about what needed to be done and how the problem could have happened. I had a lot of questions for him and he was very patient and very clear with every answer he gave me. Now the cost of work was very affordable. I was surprised at the amount I paid to have the work done. I am not going to say that it was cheap because in my experience in the car business (sold cars for 7 years) cheap is exactly what you get and the work either isnt done properly or isnt done with quality parts. Rabbit explained what parts they used and in doing my own research afterwards I knew it was a good product. Big thanks to Rabbit and the crew at Tunex Washington. Give them a shot for your car repair needs.
Rabbit and his team are amazing. I was coming from out of town and Rabbit was able to fill me in a.s.a.p, in order for my daughter and I can get going vs waiting sitting in town we arent familar in. They worked hard and did great job, I was able to bring my daughter home safe. The great hospitality very appreciated. Im blessed I was able to get services. Highly recommend.
These guys are awesome! Won all my future business!Thank you so much for being friendly, professional, proficient, and most of all honest! I came into Tunex of Washington with a difficult problem. Theses guys worked hard to solve my issue and went over and above to get me on the road as I was leaving town on vacation. After they spent 1/2 a day working on it the bill was very reasonable. I’ll bring all my cars here from now on! I’m referring all my friends and family to Tunex of Washington.
AMAZING customer service and car shop. Our 1985 van is old & difficult for many car shops to service. Rabbit & Tunex has helped us when our van has broken down multiple times and they know we aren’t rich so they have tried their best to keep things on the cheap side for us! As 2 females we were worried about being screwed over but they have taken such good care of us here. They have serviced so many things for us at this point. One of the only car shops qualified to work on old vehicles for sure
Amazing staff! They went out of their way to help me get my car running. Many thanks to this amazing crew! I will definitely be returning.
Rabbit and his team genuinely care about their customers and strive to give customers the absolute BEST service.
These guys are great! Theyll bend over backwards to take care of you.
Rabbit was awesome and helped me save a ton of money. He was easy to work with and seemed to really care about helping me. Taking my car here for anything I ever need.
Friendly staff, but I cant recommend getting work done here. I went in a few weeks ago to diagnose an issue with overheating while idling. They looked around with a boroscope and saw my water pump was leaking, meaning it was bad. They claimed there were no aftermarket options available, and that a new one would cost $550. I didnt have that amount of money, so I went home and did some research on my own. After looking around, I found many aftermarket options for $40-50. In fact, this water pump is shared with several other vehicles and even an OEM replacement would barely cost half the $550 I was quoted. I ordered the pump and installed it myself, and its working great. But theres another problem with my cooling system that they missed; my radiator fan isnt working. Id think thats a pretty easy thing to test, just turn the car on, turn the AC on full, and see if it spins. But no, they didnt test that even though I paid for a full cooling system diagnostic. They seem like nice guys and I dont think theyre out there to intentionally scam people, but I cant in good conscience give them a positive review after they failed to fully diagnose my problem and tried to charge me over 10x what I spent doing it myself.
Fantastic customer service with great prices. Rabbit and team repairs all 4 of my older vehicles. Transmission was replaced on my Nissan Frontier and running better than ever. On our Cadillac we have a ongoing troublesome electrical issue that the team patiently traced and fixed at an affordable price. Having older vehicles we rely on a repair team that has competent, reliable, and affordable mechanics to work on these vehicles. My family appreciates the work Rabbit and the Tunex crew of Washington Utah completes for us. Thank you!
I am from MI and left the headlights on overnight and needed a jump. I sheepishly walked up and asked for help.The Mgr came right out, followed me to the rig two blocks away and jumped it. And would not take a tip. Thanks is enough he said.But we talked for a few minutes and he knew things about my rig no one had ever told me about. I said I needed some work and though EVERY bay was filled he got me in that day and was done that night....all in the middle of our Virus scare. I am not sure much more detail is needed when a guy from 2000 miles away gets treated that well, you locals or ANYONE traveling I15 needs to stop in to see what service can look like at the top of the spectrum.Thanks Rabbit and all that touched my Rig & heart today!Mike
Great Service, pricing is very budget friendly and the quality of work is outstanding. Dont take your car any where else!
These guys are ethical, knowledgeable and stand behind their work. I think their pricing while maybe not the cheapest is fair. Kudos to Rabbit and his staff.
Great shop! Rabbit stands behind his shops work unlike any mechanic Ive ever seen. Hes won our family over for all our automotive service needs.
I had some issues with with my car across the street and Rabbit offered to help immediately. He was about to haul it over without charge and check it out for a reasonable price. Then, all of a sudden, he identitified the problem, told me to walk over and test his solution, and it started smoothly! No charge, no tow, no problem. Honest and up front. Definitely going back
Rabbit was the best with helping with my grandsons car.
I’ll be honest - I was a little skeptical before bringing my van to this Tunex (previous experiences at other locations weren’t terrible, but weren’t great either). But Rabbit and his team were great to work with! They chased down a frustrating AC issue and if there was a problem after they repaired it Rabbit made sure to ask me to bring it back in so they could take care of it. There was, and they did. He’s very fair I appreciate that he does his best not to gouge his customers while at the same time takes care of his team. It’s a fine line to walk but he does it well!
Professional service, honesty, information on any repairs and suggestion on any future problems that might occur.
Needed an alignment on my Chevy van and Tunex was recommend. This was a challenging job since it had been a long while since alignment was adjusted. While I waited, grabbed lunch and haircut in nearby establishments. Very happy with results. Van now tracks straight. Would use Tunex again. Would send friends and family as well.
Rabbit and staff are wonderful and honest. They will get down to the root of the problem in a timely manner. Highly recommend!
If you are looking for an honest car repair person, this is the place. They will check any concerns you may have and advise you if it needs repair immediately or if its something that needs another look in 5,000 miles. Complete check and average person explanation with no mechanical experience. I inherited a vehicle with no maintenance history, Rabbit checked it over and it passed on everything; even an oil change was not suggested.
Excellent service, went to get my motorcycle safety inspection and got it taken care of right away. Very efficient service
My car was leaking coolant and I had Tunex do a diagnostic on the engine. After a very thorough search of all engine related sensors, relays, etc., it was discovered that my cooling and engine fans both died. I was given a timetable to complete the work and the cost involved. I got the car when promised at a very good price. While tearing things apart, it was also discovered my radiator had a leak. That repair was also taken care within the three hours I was originally told. Rabbit is professional, friendly and delivers on what he quotes for work and time frames. It was a very positive experience and any future car trouble I will absolutely be back. I very highly recommend this shop. Rabbit is honest and straightforward and somehow he always manages to fit you into his schedule.
We were in St. George for Spring Break when the water pump went out in our GMC Yukon. I wasn’t sure where to take it but I saw a Tunex sign and decided to stop in there. Rabbit was absolutely fantastic to work with. He got me in right away, was honest and straightforward with the repairs needed, was very fair with the cost and he and his team got me back on the road in no time! Thanks again Rabbit and team!
My wife and I were in St.George to watch my son play high school baseball. On our way from northern Utah our Chevy Tahoe started running rough and the check engine light came on. Not knowing where to go, I thought of the Tunex jingle that they keep you running smooth and that is what I needed. I saw they had excellent reviews so we headed over there.Rabbit and his technicians were very personable and I could tell worked excellent together to provide the best service. Rabbit even let my wife and I take his personal vehicle so we wouldnt miss our sons baseball games.Our Tahoe has been running great ever sense we had it worked on at Tunex. We are very glad their are people like Rabbit and his team around to help people in need like we were.
If you are looking for an amazing shop, look no further! I was in a crunch with my daughters car, and from out of town, Rabbit took the time to help us out! They communicated everything that was wrong, providing pricing ahead of time, and provided a HUGE discount on ALL of the repairs. I wish this shop was located in Provo (my hometown)! Highly recommend!
They do great work and always back it up in the long run too.
Thanks Rabbit for pro-actively having all the potential parts on hand to complete our repair. Even thought you didnt have to stay after hours, your concern about getting our vehicle up and running that day so my son would have it for school was appreciated. Well come see you again when its time for an oil change.
Rabbit, Wyatt, and the team are absolutely amazing !Thank you all for getting me back on the road so quickly and efficiently !
We use Tunex over any other mechanic shop in town. We have several different makes and models of cars and Tunex has proven to be honorable, knowledgeable, and efficient in all manners of repairs that we have required. I would recommend them to everyone!!!
I was a walk-in first thing in the morning. I was met and cordially greeted and immediately serviced. All my mechanical requests were handled promptly. Additionally, a service I particularly liked was the attention paid to other minor problems such as high and low tire pressures, fluids, etc. I highly recommend this business. They are courteous, efficient and professional.
Tunex employees were timely and above average in the nice category. All in all it was a great experience!
Unmatched customer service. Super clean facility and Rabbit always always goes above and beyond.
I took in my Tracker and was met with friendly faces and a knowledgable staff. I would recommend Tunex to anyone. They are a great company to work with.
Guys were service oriented and showed they care about me as a customerSkilled and courteous. In st george, this is the only place Ill take my vehicles
After talking to Rabbit the manager, knew this was a unique place to do business. Still believe in doing things the old school way...customer first!
The guys at Tunex went above and beyond to get our vehicle back in order after a mechanic at another shop messed it all up! They meticulously went through our timing belt/gears to make sure they were going to get it right! It runs better than it has in along time. I feel confident that my vehicle will continue to go with out major problems!
Brandon is great. Very knowledgeable and personable. He took really good care of our 2014 Jeep Cherokee which was brought in for a state inspection and some maintenance. Thanks, Brandon.
I just needed an inspection this time. But I will be back when I need work done.OK I have been back, with a different car. And a bit more needing done than just an inspection. Im still happy with Rabbit and the crew. Ill be back.
Rabbit is very knowledgeable and I trust him to work on any car I have and would have. He helped me out of a bad situation as well and went out of his way to do it. Highly recommended!
Jed, from the Tunex in Washington, UT, is fantastic! He was such a personable and kind person to interact with. I am a college student, and explained that I needed to stay within a certain budget while getting particular necessities fixed on my car. He worked with me on the labor costs to ensure that I stayed within my budget. He also arranged with me a way to pick up my car, when I couldnt make it before closing. Riley was also a great help. He performed the Used Car Analysis when I was purchasing my car and made sure I understood all of the things that needed to be repaired and the time frame I should have them repaired in. Since I dont know anything about cars, I kept calling and going back to ask questions, and both Jed & Riley were kind and helpful with the expertise they provided. This Tunex location made it very clear to me that they focus on providing excellent customer service, while also getting the job done efficiently and in the best way possible. I definitely recommend them!
Best best best ever, these guys saved me when my sprinter camper van broke down on the highway and they had me on the road same night for a fix that took 5 days at another mechanic a year earlier. So helpful and great to be aground 🙂✨ 10/10 would recommend
Took my car in for ac my husband is a mechanic but cant vacuum lines . Told them it was leaking thought it was the Schrader valve or compressor . They did full ac check and service said they put the dye in it and pressure checked system, then refilled freon . My ac worked for 3 days . Took it back in they checked it and said it was ac dryer valve, I looked it up its a $32 part they quoted me $750. We checked and no dye was on the part or anywhere . Took it to clays automotive, they looked at it and it was the compressor, it was removed I was shown where the leak was . They replaced and filled and its working great . Cost $450 part is $297 .
These guys saved my ass! During a road trip, I noticed a noise when breaking, and these guys shifted around their schedule to get me back on the road that day. Friendly guys, and seemed honest. Price was better than expected.
Rabbit fixed my window by showing me I had inadvertently pushed the lock button.! Then Tunex replaced rear wheel bearing, provided me with a loaner and worked overtime to get my car back to me the same day! The part was not available locally and they had to get it from Las Vegas. They go above and beyond!
Jed is awesome! I walked in, explained what the issue with my vehicle was and Jed took great care of me. He clearly explained what they would do, explained what cost I could expect (including a discount), and said if there were any issues, he would call me and let me know before just doing unnecessary or unwanted work. He laid out a clear time line when the work would be completed. I went in later that day, and as promised, the work was completed. Also the cost was right in the price range that Jed originally quoted me. I will definitely return to Tunex for future vehicle repairs
My experience at Tunex was incredible. I have no words to describe the warmth and generosity of Jed the manager. Anyone who needs to have work done on their car should definitely go here!!! They will not regret it!!!!
For a reasonable price they were able to fix my car so that I may be able to drive to and from college and work. They treated me with respect. I recommend tunex to anyone in the St. George area.
I found Tunex in Washington, Utah to be friendly quick and attentive to my needs. The prices are reasonable and they pay attention to detail. I will return.
Even though the shop was super busy on a Friday afternoon, the Tunex crew graciously agreed to try to squeeze us in after our car broke down across the highway. The team is super knowledgeable and very helpful!
This is the most helpful and most honest shop ive ever been into! Jed was SO polite and Brandon helped me understand more about the diagnosis of my car and what he was going to do to fix it. i love this place and will come here every time my vehicle needs attention!!! thanks Tunex guys!
They did the safety inspection for my fathers RV. They will even come to your location for an extra fee, to do the state-mandated inspection. Very good place to do business with.
I was very pleased with the service at Tunex in Washington. They were polite, helpful, understanding and very thorough.
We were semi stranded in Southern Idaho, half way between Boise and SLC with a broken turbo hose on our Sprinter and a strict time line that involved airports, a rental car and our next event. It wasnt looking good to make any of them. The required hose would take two days to arrive, two days we didnt have. I called Rabbit to see what his input was as he has always taken our vehicle maintenance and repairs very personal. He understood our situation, did some research, and called us back with a plan. He found the specific hose in SLC, the vehicle was limpable to safely drive down there and he had another Tunex location ready to fix the Sprinter as soon as we arrived. There were a lot of moving parts to meet all of our deadlines, Rabbit and Tunex crew made it happen for us.Im continually impressed by Rabbit and Tunex, they dont just fix our vehicles, they know them and their intricacies. In this situation there was no monetary gain for the Tunex location, but Rabbit and Tunexs customer commitment still got our vehicle fixed in a more than timely manner.
Broke down near Zion, AAA towed our Eurovan to Tunex. We prayed they could handle our problem. They not only got us back on the road, the manager helped me reconnect with my wife as she stayed up at Zion to take in the splendors of the Park. Rabbit & Wyatt went out of their way to custom fabricate the piece needed to get us back on the road to Seattle. They neither overcharge nor shortchange on their commitment to get you back on the road. Thanks fellas!
Jed and his crew are awesome. We couldnt have asked for better service shop for all of our cars. Thanks guys
Very quick service! Its so nice to be a woman, and not be swindled into doing un-needed repairs. Not to mention, the prices are great!
They treated me fine. But didnt call me when my service was done. And their oil change was so expensive. 42 bucks! 😬
I had a headlight problem that appeared to be a short circuit or socket requiring replacement. However, Rabbit diagnosed the problem to be a simple disconnected wire that he remedied in less than 5 minutes and saved me a considerable amount of money. He also went out of his way to fit me into his busy schedule since my problem had a sense of urgency. Tunex has now earned my future business.
Honest, reliable and knowledgeable. These guys are very friendly and very considerate of the customer. When you go, request Jed or Brandon, theyll hook you up right.
Great Customer Service!! My car is running wonderfully and they did an awesome job!!! Will definitely be returning when my car needs to be serviced again!
Hi just want to put this out there for you to be aware. Took my vehicle to this shop for a simple state inspection. They removed my tire to check the brakes. When the tire was put back on the lug nuts were not torqued. This caused the lug nuts to vibrate loose and some of the studs to break, when the tire came off while going down the freeway.I would stay away from this shop. They do not pay attention to the simple details of their job.
Friendly staff, unbeatable prices, and excellent service.
Great service on my classic mustang. They know what they are doing.
They have always done a great job and helped me save money on the repairs.
Tunex in Washington is a great all around car care center they have always treated me with respect and every time I go in they can always answer all of my questions and provide wonderful service. They have that small town feel that is missing from many other car care shops Ive been to in the past.
I took in an older truck with almost 600 thousand miles. It was a challenge to work on because the parts were brittle. They stuck with it and finally fixed it.
They found issues with my vehicle that other mechanics wouldnt take the time to diagnose. The broken part was obvious but they took the next step to find out why it failed.
I would recommend this garage to anybody needing any vehicle repairs.
Quick, polite and professional. I totally would recommend Tunex.
Very good service, very good price, very helpful people. Nice to deal with someone you can trust.
Good service and honest assessment of repairs needed
RABBIT was so awesome, OIL CHANGE SERVICES & so knowledgeable on my 2000 Suburban shocks & sturts . Excellent service .HIGH 5 TO RABBIT & ALL TECHNICIANS!!!!!!!!
I was treated very well and promptly attended to thank you great job
One of the best repair shop we ever went : Rabbit and his staff are amazing, patient, competent, etc.Thank you for your great job!
Friendly staff. Prompt service. Left very pleased.
These team is very reliable, also respectful as well as professional, thank you guys for the job you did in my vehicle.
Jed was very nice and I didnt feel like I was in a car shop at all. The sitting area was very clean and smelled really clean.
They are always straight forward with you.
Great service, I cant say that I have been more pleased with service here.
Great and friendly service and gets the job done right the first time.
Dishonest. I went in to have my air conditioning fixed, and was told it was either needing to be charged or would need replacement. They looked at it and said it needed to be charged then asked me to sign a paper stating if something else was wrong it wasnt their fault. So I paid $100 for the charge up. 2 weeks later my air conditioning went out again. I took it to the mitsubishi dealership and they told me the condenser had a hole in it, and it was visible through the grill in the front of my car!!!! It was $500 to replace my condenser. So basically Tunex lied about the charge being needed and thought they could get an extra hundred out of me at the end of the day. Super disappointed and hoped for better service than I got.
Dont listen to this guy below me. The dealer that he took his vehicle to said it was broke when the steering wheel was removed. At no point, when his car was in the shop, was his steering wheel removed. It didnt require removing the steering wheel to fix his problem.