I had an unfathomably bad experience with Nate Carney HVAC installing a new HVAC system and redoing some ductwork in my home. The work ended up taking weeks (not days, but weeks!) longer than originally promised, with continual no-shows, and ended up delaying other ongoing work substantially. I was also not only misled but explicitly lied to about whether HVAC technicians and installers working in my house were properly licensed to perform the work.To make matters worse, in the end, a significant amount of the work had to be redone because it was, as one HVAC contractor (one I trust and who has done excellent work) later told me, a total hack job. I ended up paying another HVAC company to do it, because I didnt trust Nate Carney HVAC to make things right after so many negative interactions.The attached photos show a couple of examples of the terrible quality of work in cutting new holes in drywall for supply vents - just a massive amount of unnecessary damage to the drywall that Nate Carney HVAC never fixed, but which never should have happened in the first place. The second picture is worse - it shows a very undersized plenum restricting airflow into the unit which had to be completely rebuilt to make sure we werent making the system terribly inefficient from the start.My advice: stay away from Nate Carney HVAC.

My water heater hasnt been working so great. So I called Nate. He came out ON-TIME within an hour of my call. He clearly explained to me why it was performing so poorly. He gave me multiple good solutions to choose from. The next day Nate and Tom came out and put in my new water heater. They are very clean about their work. Its always nice to deal with a professional and reliable contractor.

Had a surprise heat wave yesterday. Found out my air conditioner wasnt working. I had problems with this system in the past and its over 20 years old, so I decided I need a new one. They came out, diagnosed it, gave me a quote for a new one and installed it all in the same day. Every technician I dealt with was polite and professional. Now I have a quiet system that works great. Oh and they give a 15 year guarantee!

Nate and his staff are just plain excellent. They are professional, they are timely, they are knowledgeable and most importantly, they are friendly. They provide top-notch customer service and their pricing beats anybody!I am Co-owner of Fitness Snob Studio and Nate Carney and his staff provided HVAC and plumbing services for me. I would and will definitely use them again!

Nate came out and diagnosed 4 of the 13 units that we were having problems with and fix two of them on the spot. All of my questions were answered and constructive suggestions were made on the rest of my units. They are punctual, Knowledgeable, and fair. A difficult combination to find in the HVAC community.

My furnace would run for about an hour then stop, run for an hour then stop, just like that for the past week. I called a few other contractors and they said I should just get a new one. A new one! Its only 9 years old! I called Nate and he came out the same day and checked out the whole system. It tuned out to be blockage in the chimney, simple. Im glad I called him.

Nate was very prompt and professional. He provided excellent service and answered all my questions. I would definitely use him again.

They came to service our new heating unit and now it doesn’t work. They have since refused to communicate with us (phone calls, emails, office visits) let alone reimburse us for over $1000 in damages. I would for sure avoid them at all costs. Maybe be the worst experience I have had in home ownership

Total amateurs. They gave me a window of between 2pm and 3pm for their arrival. When no one came during that time I called for a status check, and the guy on the phone said he’d check with a technician- then promptly hung up on me. When I called back he said “the technician will be there in 15 minutes.” Ok, great. But no one ever came. They just blew off the appointment and then stopped answering the phone. I highly recommend giving someone more professional a chance to earn your business.

Nate is a very nice man. They made sure to wear shoe covers. I appreciated that very much!

We had a leaky toilet that was getting worse every day and it was getting to the point where we had to get it fixed. I called these guys and they came out on a Sunday. The plumber was polite and professional, you could tell he was a master level plumber. He quickly assessed the problem and repaired my leaky toilet. An extra bonus was that while he was onsite I learned that his company does just about everything a home owner would need. They do heating and air conditioning, lighting installations, electrical repair and can even do water heater replacements. I was especially interested to learn that they do water softeners and tankless water heaters too. I’m really glad that I called these guys, it makes my life a lot easier knowing that I only need to call one company for all my HVAC, electric and plumbing needs.”