I had a great experience with my first time using this company. The service technician was very knowledgeable and professional and got our system working right away. Will definitely use them again!

My experience with HD Johnson was not good. They agreed to a basic repair last year but created more problems that I had to hire others to fix. They did not have properly trained service professionals and bullied me when I pointed out problems with the work. I regret ever calling them.

In my basement, I had an old galvanized pipe that started leaking with a steady drip. It was in a pretty inaccessible location between two joists above a duct, and I worried it would mean a lot of tearing things apart just to get to it. The guys from HD Johnson came quickly and pulled down only the framing and paneling they needed to expose it. They could have used a part they had with them, but it didnt fit perfectly so they went and got the right piece and installed it, and its been dry since. The guys were neat and cleaned up after themselves and they always wore masks and foot coverings. They didnt try to make a major project out of it, and I was surprised how little they charged me for what they did.

I used them for an issue with a mini split. They charged $120 for 1 lb of refrigerant. For info you can buy a 25lbs of R410 Refrigerant for $200. Be prepare, you will spend more than $400 for a basic repair.

These plumbers are responsive, knowledgeable, and experienced. I have used them for years and for some very difficult projects. Whether it was as big as a whole house plumbing renovation or as small as a disposal replacement, Dave Johnson and his various plumbers have been great to work with and reasonably priced.

Very professional! A pleasure to work with!

Our Technician Mr. SALOMON, was very professional and extremely knowledgeable. He solved our problem very easily. I just wanted to thank him.

Even in the middle of the pandemic, HD Johnson was able to send a plumber out quickly to fix an unexpected leak. Salomon was able to quickly cut out and replace the damaged pipe, taking only an hour and using precautions like a mask and gloves. Thank you, HD Johnson!

I came home to a basement with a lot of water. I called HD Johnson,was quoted a price, and within 45 minutes, a workman, Dave, was at the door.Several hours later, I had a new gas hot water heater. A great relief to get excellent service.

On a Friday night in August the AC went out. A call to HD Johnsons emergency # got us a technician that evening. By Tuesday our system was repaired and up and running. Wow who could ask for better service than that. And, the staff who came to our house were efficient and friendly. If I could give them 6 stars I would. Washington, DC

Stay away! They only have one objective, how to overcharge client unethically.

We used this company for plumbing services for a new bathroom in an addition. We failed our initial plumbing inspection. On two occasions, the technician did not arrive on the scheduled day for installation. The owner would not return calls. When I was finally able to speak to him, he was rude. On one occasion, the technician arrived an hour and a half late, then left mid day to go to another job. On the final day of plumbing installation, the job not only took twice as long as it should have, according to my GC, there were things that remained undone that my GC will complete. The excuses for these unfinished items include, not having a saw that was sharp enough to cut off the bolts that secure a new toilet to the floor. Not having a simple O ring to stop the leak in a new shower head. This technician lost pieces out of the box for a brand new toilet. The technician was rude as well as the owner. I would not even give this company 1 star. They should not be allowed to stay in business. I have never dealt with a more unprofessional company in any field.

They were a no-show to an appointment. When I called, I was told that the plumber showed up and nobody was home (except I was home the entire day). Never got a call, just missed the appointment and took a day off of work for nothing.

Poor Customer Service. Could be the work people I have ever worked with. Do not use these guys. They are a bad business.

Very very unprofessional and deceptive practices

NOT 24-7!!!