I gave a 3 star only because my nail tech was nice. This was my first time at this nail salon. This visit is my last visit for sure. Starts off, I sat in the chair for my pedicure. Right away I noticed that the head pillow is filthy looking. I inquire about it, I was told to flip the pillow over. I had not been to any salons where they dont have the head sheet protectors on the head rest of the chairs. O, well... The nail tech pretty much moved through my pedicure and manicure extremely fast. When I proceeded to get my manicure, the counter and wrist rest area was filthy. I had to request that area be wiped down as well... We sped through the manicure process. When I got outside I noticed that one of my nails was not properly painted. It appeared that there was a darker line right down the center of my ring finger. Also, I looked down at my toenails and discovered that it looks like there is only one coat of polish. Initially, I was going to stop back in to show them, however, I had an extremely busy day and was unable to. My week was also busy so I never got a chance to make it back to the salon. By day two, two of my nails were chipped. By day seven about five nails were chipped, a couple of nails are literally broken where the polish is chipped. I didnt even bother to call and let them know because I was so dissatisfied with my experience that I have decided not to return. This sort of thing has never happened to me before, though I know it does happen. My guess is that the nail polish was too old. I would just recommend that you verify that the polish is not old when you visit. Make sure that the space is sanitized, as I didnt feel like the establishment was cleaned regularly. Again, the technician was friendly, so, I know that its definitely possible to have a better experience than I did. I definitely wont return though because my nails literally lasted for two days. ππ£
Although there are so many Nails salons around, and they could be good as well...what sets this place a part is how the Owner Henry runs it. Communication is great, service is good quality, price is average, staff are kind. They have exceptional front desk Cindy! She is so pleasant, funny, caring and fast! So you know Henry Cares about quality service just from that! I used couple different techs and both were good, however, everyone is allowed to have a favorite so I have mine π I had 3 appointment so far and I aim to stay with them for a long time!! Thank you Happy Nails for providing us your best!!
I called 45 minutes before I wanted to come in snd they could and did accommodate me.They were very efficient with a greeter who walked me back to the pedicure stations. Tina did my pedicure. The massage chair was very roomy and the temperature of the water hot-just how I like it! Tina was very professional and my pedicure was completed in 30 minutes.I was very satisfied!
The best dip powder manicure around!!! Awesome color selection, always have new colors every time Iβm there and THE BEST collection of nude shades. I will get my nails done here forever. One thing, I wish they offered online scheduling.
I just got my pedicure done by Tina and my worst pedicure experience in the 2 years I have gone to Happy Nails. When Tina asked if I will get a manicure and I said no, her attitude changed. I rated this visit very low because she rushed thru the sea salt application, dumped the hot towel on my feet and walked away. When I politely asked for an extra coat of nail polish she stated she was done and claimed it will crack. She was rough and unapologetic when I pointed out that I did not like how she handled my request. I will call Henry tomorrow when he returns and let him know about my experience. She is ruining the great service levels at Happy Nails.
This was the worst pedicure Ive ever had. The guy who did it was really half-hearted and rushed. The plastic covering came off my footbath and was not replaced. The dryer on my toes was shut off before the polish had set. The color looked terrible and when I tried to say something the nail tech just said No its not and left. The guy who handled the register was quick at least, if abrupt. No one seemed to care about the water temperature being comfortable. The massage chair was nice and they took me as a walk-in on a Sunday, but I definitely wont be coming back.
Wonderful experience, beautiful and clean shop, very professional staff and prompt service. Prices are reasonable. I have found my new nail spa home! Highly recommend ππ½
I always get excellent service when I go here! Long is my nail technician. He is awesome.
Happy Nails really is a happy place! They are always happy to see you and get you right in and out quickly. It is clean, comfortable and convenient. I highly recommend!
Hit and miss. Iβve had a couple techs who are meticulous, take their time, and my mani/pedi will last for weeks. Unfortunately this time it hasnβt even been 5 hours and the polish on one of my toes has come off, there is bubbles in my manicure, and my cuticles arenβt clean. Make sure to find someone you like and stick with them.
Ethan was amazing! He was extremely thorough and took his time, my nails look fantastic. He is really talented! I will definitely be booking with him in the future. I also am very happy about all of their covid guidelines they Made me feel safe. Definitely recommend!
Nice salon. Pretty quick. Good work. Will be back.
Happy Nails is the best! A very clean, cozy, and calming environment. Ethan does an excellent job every time. They are also extremely kind and always have a lot of offers/deals going on. Customer service is the best Ive seen. I highly recommend!
Kim is the best! Iβve never had a nail tech care and treat my nails the way she has. She took her time to make the shape look amazing but also was efficient. The salon is very clean and luxurious. 10/10 recommend!
Staff was kind, prices were reasonable, and the nails were gorgeous!!
Everyone there is super nice Ivy is very Quick and sweet does Great job. Henry the Owner is super nice and Helpful ππ
I am quite impressed with how this salon managed the clients coming in. The gentleman in charge tends to everyone in a kind way. Each person is told to disinfect their hands and then sign in. Temperatures are taken for each client. Before any station is used, it is sprayed down with hospital grade disinfectant. I have not seen this done at other salons. And ofcourse,, my nails looked great when I left.The decor is quite outdated and the place is a bit dark inside which is the only reason why I gave 4 stars.
Typical run of the mill salon. Was looking for great customer service, which failed atrociously. Nothing special about this place. First and LAST time there. When you go inside for the first time, you think, wow this looks upscale. Its not. None of the nail techs smile at you, and I mean none of them: not the one youre paired with, or the others.Neither mine or my friends nail tech said thank you at the end. I said thank you multiple times throughout my service, and smiled warmly.I doubt mine knew English... which is ok, but at least say thank you at the end.Had scheduled appointment and when I got there, the ipad sign in makes you select your nail tech. Mine never introduced herself, nor did my friends, so who the hell knows if we even got paired with who we asked for.Would have been nice if the nail desk person said, oh I see you chose ___ and ____ to do you nails. It would have been fine if we had to wait a few minutes if they were with someone else, but nope. They just came up to us and led us to where we had to sit.Major horrid part was the way mine put the polish. She did not just start from the top and draw down. She did that then she swiped left at the top of the nail. This technique was done on each finger.Please train them not to do this, because it looks horrible and you can see the lines.After, was taken to drying station and then she left.Wasted money.I suppose if the nail tech does not know English, then at least please do the mani/pedi correctly. New name: Nails by Robots!Raise the bar and know that some people only do their nails (in a salon) a few times a year and not on a regular basis.
Ive been here a few other times and the service was always good. I went earlier today, day after new years day, and Im going to go ahead and just say my nail tech, Ethan did such a beautiful job. Honestly this is the best set I have had done in a while. He really took his time and the overall shape is in the top 10 times for me, EVER lol and Im 30 years young so Ive had fake nails many times since adolescence. Highly recommended.. I will definitely be requesting Ethan when I use this place in the future.
Not impressed. Was it because we didnβt βupgradeβ beyond regular pedicure? Came in with two adults and a child. Worst manicure ever. Didnβt buff, maybe thatβs standard practice, but not anywhere Iβve ever gone. My nailed were filed wet, there were shaggy things left and even a fuzzy piece of lint sticking to my nails (which was ignored), No base or top coat on my toes (clear fingernail polish), so that was normal. I had to go home and add topcoat and file my finger nails. Never going back.
Get $40 pedicure... soooo good and very relaxing. Ms. Ann did mine. Im pretty sure all the service members are excellent. Very happy with my service!
Always love my nails when I come here! They are very clean & staff is super friendly!
This is the 2nd experience with Lynn and she is AMAZING! So glad I found this gem!! The pedi chair is the best! Loved finding her!
Boyfriend loved the beautiful lady that did his pedicure π₯°
This was my first time visiting this Nail Salon and I was honestly very impressed. The staff was very professional and friendly. The young lady Tina (I believe thatβs her name) made me feel very comfortable and held conversation with me while I was serviced. I very big on professionalism and great customer care. She did my nails just like I wanted them and made sure I like them throughout the whole time she was doing them. I will definitely be back to this nail shop. I have been trying to find a nail shop like this and I finally found the right place.
If Iβm going to get a mani or a pedi, itβs always at Happy Nails! The nail techs are professional, kind, and super clean! I always love my nails here!
Great service, but they need a better check out system, especially when they are busy.
Great experience at Happy Nail Salon. I got a shellac manicure and a pedicure. Iβm short and the manicurists made sure I was comfortable by putting extra towels behind my back in the pedicure chair. A little pricey (cost $20 more than my usual nail spot) but they were able to take me immediately and the environment was so calming and clean.
Ann the girl who waited on me was very nice and she did an excellent job on my feet and nails.
Hands down BEST nail place around. Amy gives the best pedicures, enjoy it do not be glued to your phone!!! After it looked like my shoes got stained but we figured out it was just water but the owner was not going to charge me even after he said to call if there is any issues. Not only was the product amazing but I was amazed by the customer service.
Perfectly pretty pedi! All technicians are detail oriented and excellent at their services. Today I had Tina but have also had Jenny & Ivy.Social Distancing is followed and no overbooking.Clean and relaxing atmosphere. Highly Recommended.
I have tried other salons but Happy Nails is the best! Have been coming here for 3 years now. Henry is my βgo toβ but everyone is great. Friendly, professional and they do a great job!
Best place ever. Thank you Henry
All of the above! Happy Nails is just that! A nail salon everyone enjoys going there. Henry, who manages the salon, always greets you with his genuine welcome. All of the technicians make sure You are totally satisfied every time youβre there for their services. Highly recommend this fine establishment! Thanks to everyone st this salon! Loretta Brown
Henry has done such a good job! I absolutely love coming here I wonβt go anywhere else, I love all the payment methods, the points system he has set in place for returning customers, it is always so clean and nice in here plus the money is more than reasonable! Thank you Happy Nails π
Love the atmosphere. Phenomenal pedicures
Okay so I first want to say Iβve been coming here since December and absolutely loved this place!That being said today came in today for a fill just asked for pink and whites couldnβt get PINK!! She kept saying that was the only Pink she had it was so so pale itβs white I asked for darker she said no! Iβm so upset! Not Happy with her
Unprofessional service. Went for an acrylic nail job and the person working did a very fast and sloppy job, I was not happy with how it turned out, after I confronted her about it she said thatβs how itβs supposed to look, even though it looked sloppy. Would not recommend.
Excellent pedicure. Ann is very Excellent
Mia was absolutely amazing! I will continue to go to her from now on. Iβve finally found the perfect nail salon that does unique nail art. I am 100% satisfied!
I went to Happy Nails for a Shellac Manicure on a whim bc I started getting my nails done on my lunch break and I dont live in the same city that I work in and I found Happy Nails through my google search. After my first visit I stopped going to other salons and now I only go to Happy Nails. Their salon is SO clean, everyone is SO nice and they are able to get me in and out in an hour. I love their check-in system and the multiple payment options offered (cash, card, venmo, etc...). Additionally, during Christmas they gifted little manicure kits with a holiday themed face mask!I will also touch on their covid policies bc I know that is high priority for people now. They have hand sanitizer in the entryway and request you use it prior to opening the door, they take your temp at check-in and have partitions up for all manicure and pedicure stations. Everyone wears a mask.Its very safe and very clean. I love this salon and I cant wait to go there today and get a fresh manicure! :)
Busy, fast paced.
Second visit, again with Ivy, and she did impeccable work!Ivy did a wonderful job on my sea salt pedicure! First time visiting!
Henry owns Happy Nails. He has done a wonderful job building the business with quality service! I enjoy the experience because everyone is personable and qualified. Henry does my acrylic shellac manicure. Kim or Ethan do my shellac pedi! Try Happy Nails!
Ann was excellent! I never took time to care for myself i went in for just a chin wax amd ended up getting face and eye brow waxed. It took 10 years off. Massage of my hands, legs and feet it was wonderful. I will be back to pamper myself again.I was walk-in too. Oh yea this was my 2nd time the 1st time was just my chin wax. Ann took care of me that time. I may make an appt next time.
It was okay, they did a nice job on the shape. But I asked for a color and I thought it was the right one, but it looks nothing like it. I didnβt want to say anything because I felt like that would be rude, but I did pay $50 which is a little to much for just regular acrylics with color.
Always friendly and take wonderful care of you. Great pedicure! I look forward to my next visit!
Great service starts the moment you walk in. Nice staff, nice decor and the services and prices are reasonable. Massage chairs are perfect.
Amazing service! Every time you enter your greeted by name. Clean facility and friendly staff. I love Happy Nails and always recommend them to all my friends and familyπ
Nice staff, good work, fair prices.
As an observant licensed cosmetologist and educator I am often evaluating all aspects of service. I am pleased to say I have found a nail salon that passes the test. Todayβs verdict. Excellent!My technician is Jenny. Service, sanitation, technique with personalized attentive service. Her years of experience and knowledge in reflexology are evident. So thrilled I booked a subsequent appointment. That says alot!
I felt very relaxed and pampered as I visited this place. It was a wonderful experience and they did a fantastic job. My manicure and pedicure look great and got a lot of complements from friends. Highly recommend!!
Happy Nails has never failed to do an excellent job. Iβve been on vacation for two weeks and yesterday someone ask if these are my real nails.....and they are! About the fourth time someone has ask on this trip. I donβt have a regular nail tech because I donβt have my nails done on a regular basis. However, they are all very good, and show attention to every detail.....walk-in or regular. Highly recommended!
Sometimes they do a great job, other times its hurried and a bit sloppy... depends on who you get. When I get someone good that takes their time, I love the results.... but I wish it was more consistent. I continue to go there because the owner has always been nice, they have a decent price on a polish change and they are open on Sundays. If some of the staff was better at listening, taking pride in their work and not getting an attitude like theyre doing you a favor, it would get 5 stars.Today was a good visit there!Photos are good days π
Happy Nails always finds time for me and dies a great job. I also felt totally safe, they go all out to make things safe right now
This is the best dip manicure I have found! Outstanding selection of colors and top quality products. They do not scrape polish off; they buff it... therefore my nails are healthier than ever! Staff is friendly, the spa is very clean, and it is relaxing and quiet here. I drive 20 miles just to come here every 2 weeks. I will not get my nails done anywhere else- they are simply the best!!!!!!
This was my first time back since Covid started. I was glad to see all the safety precautions in place.
Loved it. Jenny was kind, courteous and professional. My spa pedicure was so relaxing and my toes look great. It is a bit far from home but if Im out this way again, I will definitely come back. π
Iβve been going to happy nails for 9 years plus. Ivy is the best in the city of Troy. Happy Nails and the entire staff at Happy Nails always accommodates and are the ultimate professionals. They are clean, timely, friendly, and very efficient.Love the massage chairs and the large screen TVs.
My experience at Happy Nails is always a positive one. Henry and Amy are always accommodating, if you donβt have an appointment they make every effort to fit you in.The salon is always clean, they sanitize their tools, they bring them to the pedicure chairs individually wrapped up.The salon and employees really make you feel comfortable.
The staff is friendly, do a great job and Henry keeps the shop clean. Give them a try and you wonβt go anywhere else !
Happy nails is always clean, the staff is very professional and they have done an excellent job at implementing new procedures that pertain to COVID-19. They take youβre temperature and have a lot of plexiglass shields everywhere! Iβve be n going to Happy Nails since they opened and no where else compares.
After searching for about a year for a nail salon and nail person I found Henry at Happy Nails. I have been going there for over a year now and couldnβt be happier with everything there!! Consistent excellent service and friendly.....love this place!!!
Love Warren! Experienced, friendly, and a true nail artist!
I have been going here for a couple of years now. The staff is great! It is a nice clean facility & they do a great job!β₯οΈ
Ethan did an excellent job. Kind, personable while doing a superb job. Thank you!
Friendly staff. Always satisfied with results.
Awesome nail salon! Very fast and clean. I got a shellac manicure and it turned out great!
My favorite place to have my nails done. Very accommodating with walk-ins, nice atmosphere, friendly staff, quality service.
I got my nails (shellac fill) today and had my eyebrows shaped with Ivy. She did a great job as she always does! Love the cleanliness of Happy Nails and how friendly everyone is. Would recommend to anyone looking for mani or pedi
Ive been going to the salon for some time now. All the technicians who have been for a longer time here are fine.Last few times its always a new technician. They just hurry through the appointment. I do not know the names because they never care to be pleasant and greet. For them, a manicure/ pedicure is just applying 3 coats of nail paint and be done.The prices have been increasing too in the last year, so it hurts to just be rushed through. Ive not decided if im going next time.
Very friendly staff. They all love to talk to you.My fave nail salon yet! They have the best polish. You should definitely come here!!!
I have my favorite nail tech, Ann, but everyone is friendly and its so easy to get in with or without an appointment. And priced very reasonably!
I have been coming here for years. I always see Henry for my acrylic sets. He does a great job!! Everyone is very nice and makes you feel welcome. It can be weeks since Ive seen him and he remembers what we talked about last time, you can tell he appreciates his customers. I have moved 3 times since finding this place and no matter where I live, I always drive here to get my nails done.
It was so nice to go back into the salon today! Happy Nails went above and beyond to put safe Covid - 19 preventatives into place!
Love this nail salon!! Have been going to for years and would never change! great service super clean and fast!
This nail salon is absolutely a βHappy Placeβ! Clean, state of the art equipment and lots of nail care options and color choices to choose from. Henry, Amy and Ivy are my nail techs but everyone there is nice and courteous.
Very friendly staff. Henry is awesome! Ivy and Tammy have done my nails, and they both do an excellent job!
I enjoy the salon! Tammy has been doing my nails for about one year and I can highly recommend her and her work!
My nails are beautiful!! Henry does an excellent job every time I get my nails done.
Great place for mani/pedi! They do an excellent job! Everyone is so friendly and they work very hard to make the customer happy! Jenny gives amazing massages!!! The owner is a very nice man also and quick to take care of customers!
I love Happy Nails!! Always so nice. Great service.
Very bad experience. They will not keep up with the word. They told me to come in 10 minutes. I went there 5 minutes late so they canceled my appointment. They asked me to wait for couple of hours for the next appointment. Henri is the person, who talked to me very rude. Very bad customer service.
Very clean, friendly staff. Professional quality work.
This place is not sanitary. The nail tech used tools on me that were not disinfected. The nail file had white nail debris on it, letting me know it was used. After the tools were used on me, they were simply returned to her drawer. Within a week of getting my new acrylic set, my nails were already starting to chip. Additionally, my nails were extremely sore. I returned to the salon and asked them to take it off. When they did, we noticed that THREE of my nails were infected. The owner BLAMED me. Worse - he grabbed some nail infection medicine from the desk and tried to use it on me. I refused and left. DO - NOT - GO - HERE.
Very pleasant experience always. Cleanest nail salon that I have been in
Best nail salon in the area! They do a fantastic job! Best place for pedicures, shellac and dip!
Ivy is wonderful always does a great job
Really good, clean, friendly and professional place. My new favorite!
I came to this place and got a manicure with shellac. I honestly will not lie or exaggerate when I say....1. It looked like a 5 year old painted my nails. 2. My shellac chipped on 5 fingers the very next day!!! 3. My cuticles looked like I never even gotten a manicure. I was very disappointed. βΉοΈ
When I first started going to Happy nails I was satisfied with the service overall. This last time I went was very disappointed and I will not return. When I walked in for my appointment they immediately sat me down for my pedicure and I was asked what color I wanted, at this time I had not had a chance to look at any colors but had one in mind and asked for it. My nail tech told me she couldnβt look for the name she needed a number even though I had told her what it looks like (thereβs not that many shades in what I wanted) so I said let me go look for it, she stops my pedicure water and gives me a towel to dry my feet and put the chair up to get out, I could not believe they actually did that. Now as she was doing my manicure she cut so deep into my skin it hurt me for days, I believe they purposely dig into your skin. Iβve read this from multiple people.
I have been coming to Happy Nails for 8 years and I love the Owners and the staff!!!!
This is the best nail salon in the state. 16 years I have gotten my nails done and Happy Nails has the best service and performance. Henry, MIA, Tiana, and Amy are the best!