Emily was wonderful! She made my salon experience feel so special, but most importantly, she made my curly hair look beautiful! Thank you so much Emily! You made my day!
Outstanding! The owner Gina, beauticians and stylists go above and beyond to please the customer here. This was my first hair appointment at Janelles Salon and I will definitely back.
I get my haircuts from Kim at the salon. She’s very professional and does a consistently great job every time.
Received nothing but the most excellent of service by Kim Anne for the last two years here. Professional staff who know their hair.
Friendly service. The entire family has been going here for a few years.
Gina did a great job on my hair. It was kinda a mess when I walked in. The caramel highlights turned out perfectly and she styled it beautifully. I like that the salon wasnt overly big and I received personal attention. Ill be going back to Gina.
I went to get a regular manicure. Did not look up any specific person to go to based on reviews but I decided to go there based on all the good reviews. The place is gorgeous, first off. Clean, pretty, and the ambiance is great. Gina did my nails, she was so fast and great, I loved the manicure. The others there were also super sweet. Youve got a great staff, Janelle, thank you. Definitely recommend.
Awesome Experience !!!This place is beyond professional !!! It was my first time there, and I was amazed at the friendly staff. Katrina did an amazing job with my pedicure. She took her time and was a joy to talk too. This is probably the best pedicure Ive had. Place is stylish and very clean. They serve you coffee or tea and make it feel like a royal treatment !!! Will definitely be going back !!!
Poor customer service. They dont need my monies.
Our hair dresser Kim is awesome! Always cheerful and helpful!
Great service, reasonable prices, Im so relaxed and happy when I visit. Gina does my hair and often nails; I combo my appt so she does my nails while hair color processes. Many talented stylists!
Janelles Salon of Troy is an amazing place filled with talented hairstylists and nail technicians.its a quiet boutique Salon in the neighborhood district of Troy Mi.They specialize in making like clients feel at home.The waxing services are wonderful too.
If you come here, or if you are new and looking to come here, make sure you ask for kim Ann! She is so sweet- I have a long history of bad hair salon experiences! Kim made me feel so comfortable in the chair, asking me step by step what I wanted for my new look. She made the whole process enjoyable, natural, and FUN!! She is a joy to work with. In addition to her spunky and witty personality, her work exceeded my expectations. She has a true natural talent for hair!!
This place is really clean. The service was terrible. Most places dont come with warning labels, however this one should. I had a cut and highlight done by the owner. At first she was really nice about everything. But as time went on she got more and more aggressive, not only with how she was handling my hair, but also when it came to her political and religious views. When I was done she styled my hair, teased all of it put a bunch of hairspray and then advised me not to wash it for 3 days.
Have been going here for many years! Always love the way my hair is cut and colored! Would highly recommend
Brought my mom for her birthday and they went above and beyond. Gina is great at both manicures and pedicures!! I would highly recommend and will be returning myself!
My new go-to salon! My first experience was a mani/pedi. Hope did a fantastic job and was a delight to speak with the entire time! I came back for an eyebrow waxing with Kim. It was my first time getting my brows waxed, but Kim was very nice and knowledgeable. The wax wasnt too painful and my brows look amazing!
Best place ever!! Thank you so much Gina for my amazing chocolate covered cherry hair!!!
Gina is the best! Personable, and takes the time to do the job right :)
Got a normal mani and pedi done and it was amazing!!! My nails came out perfect! I definitely recommend this salon for nails!
I needed a last minute color appointment a few days before Christmas after my normal girl fell ill and had to cancel all her appointments. I went on Groupon and found Janells and was so surprised that I was able to get in only a few hours later with Kim Ann. She did a great job and listened to make sure we were on the same page about the color, my hair type and what to do with my length. I love my hair and the fact they will honor Groupon prices without buying the deal on the site. I’ll definitely be back again!
Went in today for a haircut and katrina was the one that did my hair she was very nice and did a great job on my hair
I got a shellac mani and regular pedicure here. Pedicure was okay but my shellac mani which was supposed to be no chip, started chipping the next day. I called them and they asked to me come back and they would fix it which they did. They removed the paint from all the nails and re did it. The next day, again it started chipping. Gradually, after a couple of days it started peeling from the sides. This was the worst shellac I ever got. Their regular mani is okay but shellac is not good.
Gina did an amazing job on my color and cut she knew exacting what I wanted It came out very well She wil be my new stylist thanks Maureen
I had an email confirmation to get a mani pedi on my birthday (50) and I arrived a bit early and Kim greeted me offered me water, she was very nice.Then another client came in and it became quickly clear that there was a double book.Gina said my appointment was yesterday.I put a pic of confirmation on there Facebook page so there would be no question.Very disappointed, 2 stars is a gift for the water
The salon is clean and people are friendly; but not good when it comes to mani- pedi. I bought a groupon and they charged $20 extra for spending an extra 5 minutes to remove the callous.Manicure was just nail- filing and moisturising. They assumed that i didnt want my hands wet- since it was a cold day. This is after an hour long pedicure!Overall, a very unsatisfactory experience!
I just got a mani/pedi done with my mom and it was probably the best time Ive had in a while. The Gina and Hope show isnt one you want to miss. Oh and the mani/pedi looks amazing too. Great experience that felt more like hanging out rather than getting a mani/pedi. I would highly recommend!
This place is amazing! I got my hair done with KimAnn. She took her time with me and really made sure my hair looked perfect and made sure I was comfortable with what I got. I went from long brown curly hair to short straight blonde hair. Ive been looking for a place to call my regular salon for a few years now, saw some average stylists, but I can honestly say Im done looking because KimAnn is awesome. I also got a massage from Gina and omg. Best massage ever! Ive also gone to a few other massage therapists and they dont even compare to her. She actually used to go to others peoples places and fix their massage business. I totally recommend!!
Hair services awesome, nails not so much
My experience was fantastic, I highly recommend janelles
Very friendly, professional, highly skilled.
Nice personnel and good services
5 stars for Gina!
Great service!
Great service
My moms name is Janelle.
Horrible
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