Went here for the first time today and loved it. Called in beforehand to see if they could find time to fit me in for a fill and came in about an hour later. My nail tech was super friendly and nice. My fill only took about 30 min but she did an amazing job. Much better than the last two salons I have gone to. Also price point is very fair. Nice and clean atmosphere. Probably one of the best salons I have been to in years. Will definitely be coming back.
I’m from the Bay Area & am here for college & this nail salon was by far the best nail salon I’ve ever been to even compared to the nail salons back home. The ladies doing pedicures/manicures for me and my mom were super friendly, kind, & asked if the water was too hot before putting my hands and feet in. They did such a wonderful job on my nails and feet. The massage felt so soothing and their service was perfection. I also had my eyebrows done in the Bay & my eyebrow lady messed them up but someone here fixed them so good I love my eyebrows now. Thank you to all the workers here!!!!
One of the best pedicures I’ve had. Annie was so sweet, and paid attention to detail. It was my day off and I wanted to relax she adjusted the massage chair for me, and gave me a really nice foot massage, she noticed I had an ingrown nail and carefully fixed it. I wasn’t in a rush ( I was there for an hour which I enjoyed!) definitely coming back 😃 thanks Annie!
So first I’ll start by saying my nail tech was really sweet and gentle after I told her my feet are really sensitive to touch. I really liked her.However, the salon is actually a bit dirty. My massage chair had other people’s nails on it, so I asked the gals to clean it off for me before I sat down. Not a big deal but still kinda off putting.Second, I noticed they reuse the hardened buffing sponges on pedicure clients (for the bottom of the feet and the heel) which I thought was a little gross. There was a lot of dust everywhere and the place just really needs a good deep clean. My pedicure was totally fine but I thought my manicure was done in a sloppy manner and just doesn’t look neat. I’ll add a photo.
After reading online reviews for nail salons in the area, I made an appointment at Nail Pro. Annie did my pedicure. Im a bit fussy and particular about pedicure quality. Annie did a fabulous job! She was very precise and my toes look great! I would highly recommend
Got a full set of acrylics for myself and my 9 year olds nails painted, had us done in under an hour and was fabulous about it. Especially patient with my kiddo since it was her first time. Highly recommend.
Clean friendly staff did a great job on my nails will definitely go back
This is the best nail place Ive ever been to. Anything you want, they can do.
With a party reservation for 5, they were very quick to get us, and did a wonderful job. We were all very satisfied.
Had great service super friendly and outgoing I love it the environment 😊😊😊
This is my favorite nail salon! Tina, Gigi, Zenny and the entire staff are so personable! I appreciate the rapport that I’ve established with them!
Asia is an awesome she does a beautiful job I always get comments on my nails when she does them totally bogus
Bin took great care of me today! My nails turned out gorgeous and the staff is always so friendly and fast while still making my nails look good.
Zenny gave me a fill and Helen gave me a pedicure. They both earned 5 stars! I am so thrilled with this place. There was great conversation and I felt really comfortable there. I have been to so many salons and I always end up dissatisfied and move on to the next one but for once I will say I am going back! I don’t know about the other workers because my mom wasn’t very happy with the service she experienced but do Zenny and Helen, thank you & see you soon!
This is my favorite nail salon! Every time I’ve gone, I’ve had a different person do my gel acrylics- each time they’ve been amazing! Last year they moved locations and upgraded. The new place is comfortable and amazing! Always busy!Highly highly recommend!
Great customer service but i got my nails done here and then my nails popped off and started lifting after 2 days. They were too much in a hurry to prep my nails correctly.
I love Helen how she take care of meI just love my girl Helen 💜💜
Ultimately I wouldnt recommend. The environment is fun and friendly but work, to me, doesnt look finished. I go with a friend to spend time with her so I can overlook a few things. The first experience was great. We essentially walked in and instantly helped in the evening. I always have a picture I want to emulate and never had an issue. This time the lady shaped my nails beautifully but it was uneven underneath, a little acrylic hanging in the side of the nail and other small things. Not that big of a deal. We walked out as they were closing. I wish I took pictures.The second time started off the same. We walked in, instantly helped. I dont know her name but shes small (in height and weight) with turtles on her station. She sits down and said your hands are oily please wash. Ok... I did though it was weird no one else had to. I had my picture ready (I now know they are ombre nails) but instantly changed my mind when she said they would have to take my nails off after stating it was $50. I reacted because I wasnt planning on spending it (I would have and have before) but I declined because it sounded like it would take forever when my friend and her daughter were doing simple things. I get up with her and reach for their design board, she proceeds to tell me Those are too expensive. Huh? I never knew she could see my bank account.It went further downhill from there. Already fed-up with the experience I was having, I chose another design. I showed her and she said youll have to look if we have the color. It was black with silver glitter. I find a nail swatch, she says they dont have it. Why tell me to look at them if you dont have it? Beyond irritated, I just said matte black with one accent of the crystal balls. My friend, who was done, had a pretty matte and I decide on that one too but with rhinestones.At a glance, they are beautiful. It looks like velvet. Up close, my coffin shape is inconsistent, the rhinestones are off center, the nail curve is funky... I paid 33. My friend paid 32 for her and her daughter.Long story short, we wont be going there again.
I swear that was the best pedicure and fill Ive ever had in my life. I came in with pretty messed up feet and damaged nails and they were amazing thank you Bin and I cant remember the girls name that did my pedicure but shes amazing!!!
They all do such a beautiful work! Specially removing the Ingrowns! So clean and nice environment.
I absolutely love Nail Pro, they are the best of the bestttt!!! Their staff remembered me from my first return and paired me up with the same wonderful ladies for my nails and lash extensions. They even deal with my 3 year old and he enjoys flirting with them, lol.I get so many compliments on both my nails and lashes, they show phenomenal attention to detail and make me feel so glamorous and happy every time with prices that make it feel like robbery!!!
Im visiting Tacoma, from North Carolina, and I needed a fill and pedi. I took my brother with me because he recently had brain surgery, and had never had a pedicure. Zenny, Minh, and Im sorry, but I cant remember the other young ladies name, but they were all fantastic! I got treated like I was a celebrity, and my brother fell in love with how great his feet felt. He needed that! He said he would definitely be returning, and for that I am so grateful 🙏 to you for doing a wonderful job. Thank you so much from both of us. God bless you all.
Great staff great personalities a very good job
I was highly disappointed today. I’m not sure if Bin is new but she not my usual person who do my nail. I came in for a fill and she completely cover up the design I had on my nails originally. Secondly left glue on my hand and wasn’t really friendly. I was surprised that my fill cost more than my nails originally did.when leaving Ms.Bin had a problem putting in my number and having me use my points. It’s will be while be for I come .
Talk about Top notch service!!! Highly professianl and friendly place. Boss Lady knew almost every customer who came in by name. Will reccommend and will defninitely return. My SIL and I both got the Deluxe Pedicure.
This is still my favourite nail shop. I originally went to this shop over 10 years ago when I was in high school.
They were nice n quick to help... the only reason I didnt do 5 starts was lack of attention to detail
Bar far the best nails Ive ever gotten 😍
They are always really nice to me, and do a good job
First off I just want to say that, I am very picky when it comes to a nail salon! I have gone to school for this years ago, so I know what to expect and what should and should not be done.Secondly I read all the reviews and yes there are mixed reviews for this place, and I personally had a GREAT experience here! 3rd I am a massage therapist and own my shop and massage with my feet and also picky about massage, and it was perfect pressure not to hard and not too soft! And I must say I am impressed! thank you for an a amazing experience! I will be back! And I’ll definitely be sending over my clients!
Best shop in town but the wait can b long
The whole team there is awesome
I absolute love this salon! They really accommodate me, I brought my husband in today and he wasn’t so sure but they really did a great job and had wonderful customer service! Love the owners, really amazing personalities make you feel very welcome.
I love this place. I never have to wait long if I forget to make an appointment. The employees are friendly. The place is clean and they take all covid precautions.
They are so nice and respectful, my nail stylist zeeny was so nice she made sure I was comfortable. Next time I get my nails do I am going back there.
I was a walk in on Friday night was placed in a chair and worked on immediately. I got a full set of nails. Bin did my nails and they look beautiful i am 100% satisfied. I recently moved here from out of state and this will be my nail place for sure from here on out!
Meh. Used to be a great place. Today I had a less than ideal experience; I waited half an hour in cold water for someone even tho I had made a reservation. The basic pedi and fill took over 2 hours(!) and my nails are uneven lengths, some are slanted and some are rough and scratchy. Super frustrated. Im going to go elsewhere to get them fixed.She was talking on her Bluetooth so i couldnt tell half the time if she was talking to me or not.It was not great. At all. 😞
I love their service. Very clean. Very nice. Always satisfied!!! Great prices. Won’t go back to my old shop of 15 years. Found my new forever nail shop. Love Men he does such a great job as well as the others. Love love love this place!!!
I came in wanting my nails taken off so I can get a full set, the young lady doing my nails didn’t understand me or just didn’t want to do what I asked needless to say she shaved 2 of my nails down so far that it burned and she got up and walked away when I pulled my hand back cause it hurt. If I only would of went to the young man I went to first I wouldn’t have had this problem. Now I have to use the Dip for nail repair. If you go here be patient and pick the right person. 😒
Excellent manicures and pedicures,nails done beautifully. Great massage and massage chair also.Employees know what to do,they are very clean,curtious, positive, happy,great attitudes,and polite.
Consistency is my issue. First time i had was nearly an hour pedicure. Great massage and service. The second time i arrived my pedi was only 30 minutes and they never put lotion on my feet before polish. My feet are like sandpaper when i got home. They had people waiting so i felt they were rushing - not good.This is unfortunate because the shop is beautiful the chairs are the most comfortable ive ever had.Need to set standards for service and need to be the same all the time.
We had a mani-pedi done here and it was great! We especially enjoyed the hot stones! The staff was really nice and accommodating. I went in with a pic of what I wanted and I was not disappointed! Thank you Bin for doing my nails! We will definitely be visiting again!
Tina always does my nails and her work is perfect every time. Everyone at Nail Pro does an amazing job! I could not be happier. Amy did my pedicure and it was one of the best treatments I ever had. People have been commenting and asking where I got my nails and toes done. Just beautiful mani-pedi!!
Nail pro is SO AMAZING ! Been going every 2 weeks since June 2019 and NEVER had a bad experience! From when they had their small shop to the big one, there values are still the same, they take care of their customers and make sure your always happy. I refuse to go anywhere else and everyone needs to go to nail pro off Hosmer ! Zenny, Asia, Tina & everyone else their will take care of you :)
Have been going to this place wonderful people friendly they talk and laugh with you.always an amazing job done here. Just got a new shop much bigger and way better then any I have ever seen. Always checking up on I will always come to this place happily giving my money to them for a job exceeding my expectations by far.
I have been going here sense I was 12 years old and now 32 have always enjoyed the service. Having said that the new owner is amazing as well. Love all the new Gel colors at least a few hundred plus great job.
I really enjoy coming to nail pro. The service is fast, it is very clean very well ventilated, the staff is very friendly, and GG is great!
I absolutely looooove these ladies and men. They help do some of the most out there designs and really know how to put a smile on your face. Been going for about 5-6 months now, theyre now my nail home.
Very good service thank you
I have been coming to nail pro for probably about 5 years. I moved to Port orchard about two years ago I will still drive into Tacoma to have my nails done. They do the best work around. Asia is my nail lady and she is awesome.
Nice and friendly
Gigi did an amazing job! She was quick and efficient and not once did she hurt/nick me with the drill. She listened to what I wanted in the shape of my nails. I will be returning to see her again.
My nail tech Minh did such a great job. He was nice and took his time with my nails. I found my permanent nail salon ❤❤
I love the new location. It looks so nice, clean and bright in there. Their front parking is tight! Not their fault though. I just park a cross. Tina always got me! But she’s always busy so I definitely call a few hours or a day before.
Honestly Im always nervous about going to new nail salons but this place in my opinion is amazing, they serve alcohol as well which ladies is amazing for that me time we have been needing all week. Just to destress from everyday life I feel its a great. Im taking my sister next payday!!!
I love you this nail shop. Everyone is very nice and incredibly talented here. I strongly recommend this shop for your beauty needs. I’ve been coming for years and they never disappoint.
Always friendly, very clean, doesn’t ”smell“ like a nail salon. Great work.
Following PPE and always professional and friendly.
Nail Pro is awesome. Im in love with their service. I cant wait to come back to see them soon. They always have many fantastic services to try.
Best mani/pedi I have had in quite some time.
Update: I have been going to this shop for 2 1/2 years. I didnt always get the best service every time but nothing CRAZY that I would consider leaving - until today. I was the customer in the shop this morning. I told tech I was next. She seated me and proceeded to work on customer number 3 while sat for over 20 minutes with no one working on my nails.I felt 20 minutes was long enough to be ignored by anyone. I will not be returning & I was to spend $90 at nice shop that appreciate my business.
Great customer service, friendly staff and well appointed establishment. Always does an excellent job. Been a customer for about 10 years.
This place is very nice when you walk in. The ladies were very nice. The only downside was the water wasnt very hot. But everything else was great!
In love with my nails, Its my first time in there, they are super sweet and kind... definitely i will come back.. 💕
I had a really great experience getting my nails done. The shop is small and quaint but very clean and comfortable. The staff are extremely friendly and social with guest. The nail artist really took her time on me and didnt rush at all. The prices seem to be a bit more expensive than other shops but well worth the price.
Tina was excellent as always. The new shop is welcoming and very clean for being as busy as they are. I don’t know how they keep it so clean. This is a very comfortable place to go and get a mani/pedi no pressure in what ever you may want done. From waxing to fingers and toes.
They are always so nice and also a really good job on pedicures, waxing and nails.Added bonus their new shop is beautiful! And fancy!
Not terribly impressed. Had an appointment at 11. Waited until 11:25. Why have appointments if you have to wait anyway?The tech was rough cutting my nails.She was rough generally.Probably wont be back.
Luvved it so relaxing with my daughter nice and clean i luvved the girl she was so nice
Very clean, excellent social distancing and following covid 19 rules for opening.
Greatest place on Earth, all the girls do great work. Even the guys feel comfortable going there. Its my happy place. I would love to take a couple of the girls with me when I go to Arizona for six months. Cant seem to find a good nail salon where we live.
Went to them my first time today. Service was excellent and my nails came out beautiful. Ill definitely be returning next time around. 👌🏽
Asia is the best! She has been doing my nails and pedicures for almost 10 years. Hard to get appt with her, but she is amazing.
At least 6-10 technicians work here. Steadily busy while wife is getting a fill on her nails.I was easily amused at the sign on the wall,see photos in review with pictures
Peter does the best nail designs. All the girls are really nice. Definitely the best place to get a pedicure. It can be a little pricey depending on what you get BUT they are fast and pay attention to detail.
The workers are SUPER nice, but the nail size weren’t even, some shorter then others, some parts thicker and uneven, some are even sharper and some are dull. i checked reviews before coming here, i had high expectations. i had my nails done better at a 2 star place, i personally don’t think i will be coming back.
I am a long-standing customer. I get a fill and gel polish every 2 weeks, monthly eyebrow wax and monthly pedi in the spring and summer. Every visit is pleasant. I get compliments on my nails from strangers
I love them! They are quick and have really pretty gel colors I haven’t seen anywhere else. I will be back.
Very pretty inside and they take their time on you. Great experience everytime!
Ive never been injured during a nail session, until this place.
I love Tina so much!!! 🧚🏼😫👸🏻 She is the best!
Great place, clean environment and super friendly staff!!