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Telfair Nails and Spa
11929 University Blvd #1f, Sugar Land, TX 77479, United States
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Telfair Nails and Spa

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Fa
Review №1

Easy to find, prices are reasonable, great service. One time I stepped in an hour before closing time (my fault) and they still attended me without rushing and service was extraordinary. I appreciate them very much for that. Recommending this place to friends and family.

Ra
Review №2

The customer service at this place is the worst customer service i have ever experienced. From the second I walked in, the lady at the front was giving me so much attitude and being so rude to me as if i wasn’t a paying customer. In fact, it was so bad that another customer walked out without getting his service because he didn’t like how they were talking to me. and then she had the audacity to say “you made me lose a customer.” NO, your trash customer service made you lose a customer. Maybe if you were nicer and had better customer service then people wouldn’t walk out of your salon. Will not be coming back here again and i would recommend going to literally any other nail salon. there are plenty of other salons with happier, more welcoming faces and with better quality services.

Ce
Review №3

Great nails and large selection of colors. Very nice atmosphere and music. Megan was great! Ill be back and a regular!

Kr
Review №4

One of the worst experiences of my life. My manicure looks like a middle schooler did it. Not only is there gel polish on my skin but I was cut multiple times. Also worth being noted is the colors on their samples are no where near the actual colors of the polishes but that’s the least of my concern. I paid for my service and still tipped because I work in the service industry myself, but they will never get my business again.

Am
Review №5

I absolutely love Tammy and Tony for a full set and Tracey for a pedicure. It’s clean and relaxing here; they do waxing too. Great shaping!

Di
Review №6

They did a great job on my nails, he helped me pick out a color that went great with my skin tone. i was impressed with his overall knowledge about manicures and pedicures. definitely going back!

Mi
Review №7

Tony is the BEST nail technician ever.

Ar
Review №8

Quick and easy, I just wanted a basic pedicure and I got just that. When they brought out a menu I was really pleased to see that

Se
Review №9

I enjoyed my jelly pedicure. It was very relaxing and a good experience. I appreciate that they disinfected each seat after each customer.

Ni
Review №10

They never disappoint and they’re always accommodating and so friendly! They do an amazing job and me and my mom will never go anywhere else!!

An
Review №11

Always professional service

Ma
Review №12

I Absolutely Love this place! They have the best Pink polishes! The service is very professional and they are quick! Been going to them for years and there’s no other nail salon for Me!

Fe
Review №13

This place is friendly and so kind.

Me
Review №14

I live near downtown and drive to Telfair Nail Spa for a pedicure by Tracy. She is the best!

Ro
Review №15

Such a Lovely place. Nice and relaxing. Always makes me feel so welcomed. Tina gives the best pedicures. The price is very reasonable. The new management is exceptional!!

Va
Review №16

I have been visiting this place for over 1.5 years and I just love it. They always.... always do an excellent job. Jennifer is the best!!She always creates new designs for me!!

Ky
Review №17

This on was a really nice nail salon. I had been to many location in this area, but this one had the best service. The nail salon was quite clean and well organized. They clean up everything after every customer. The lady worked on my nail was really nice. She took her time on every detail of my nail. So love it. Definitely I will be back.

Sa
Review №18

I walked in at first and no one got up from their chair to greet me as a customer. They rudely sat in their chairs on their cell phones. I started by asking a few questions regarding prices, but of course no one that understood English was able to help me. I still proceeded with their basic understanding of what I wanted. Throughout the service, not once did they attempt to basically interact with the client. Instead, they all rudely sat there and spoke in their language, and kept laughing at their inside jokes. The massaging chair was not working. The only good thing about my entire service was that their signature pedicure had good massaging, but the staff attitude was horrible. And of course, at the end, the price that they asked was way more than what they initially told me. I still gave sub-optimal tips out of courtesy, but it was the worst experience ever. I will not be a returning customer.

El
Review №19

Really like the prices here! Really affordable and you get what you pay for! The nail tech working on me was so amazing! I was in awe with her technique! She did everything so flawlessly! Especially, when she was removing the cuticles! It was so fun watching. When she was done, my nails were just so beautiful! Each one was perfect!! This salon have so many amazing techs! Definitely going to see me coming back here again!

Sa
Review №20

That is the second visit and Im very happy with the quality and the service. Ive done pedicure and my heels are very happy! If you do Taekwondo like I do, then I do recommend to do that at least once a month. You will appreciate it.

Pa
Review №21

Beautiful place, very nice service, decent prices. The lady took her time with my manicure and she did a great polish works on my nails. Just gorgeous... Loved it!!!

Ki
Review №22

They are rude and greet you as if they really dont want you there. I waited forever and then they want to rush and get you out of there, NEVER AGAIN...Its too many nail salons that do a much better job and they will soon realize it when they go out of business.. All of them need to take a class on customer service.. Trash salon!!!!

He
Review №23

Great service, reasonable prices! Walked in and was promptly helped!!

Ma
Review №24

Very clean nail salon with relaxing atmosphere and high quality comfortable chairs. They did a great painting job on my nails today and I really loved it. Will be back whether Im in town.

Ju
Review №25

Nice atmosphere..great pedicure and eyebrow waxing. Kelly was great

Al
Review №26

Thank you Magean I lovedit.

Gw
Review №27

They did a great job filling and shaping my nails in a timely manner and decent price. The salon is clean and organized. Highly recommend!

da
Review №28

Great atmosphere and nice people. I noticed bubbles in my manicure and was telling my friend- the lady who did my nails came straight over and re did my nails with no fuss at all

Ca
Review №29

Great quality work.I am always on my feet, and often bare foot on hard services due to my profession, so my feet are awful all the time. Really bad cracked bloody heals, broken toe nails, etc . . I have gone to a lot of different places in Sugar Land over the years to help take care of my feet, and the new skin pedicure done here is the only one, where I walked out feeling like I had normal feet again. NO PAIN walking around, and my feet are super smooth.I am a germa-phobe, and I felt this place was super clean, and the people working on me and my husbands feet really tried to make sure we were comfortable and our needs were met.I like the ambiance too.

Bo
Review №30

The staff here are very polite and always treat me with great care. The work they do is always amazing and lasts very long. Place is clean and conveniently located.

Do
Review №31

Tammy was awesome! Her and the staff took care of my husband, my child and I. Then she began on my nails!!! Its was awesome and they were so nice. She did a very trendy style on my nails and I absolutely loved it!!!

ki
Review №32

I’m giving one star, not because of the quality of my nails but because of the quality of service. My feet sat in luke warm water for 12 minutes before anyone began servicing me. They didn’t speak to me the entire duration of my service nor did they offer me any refreshments. Another lady was sat next to me and they were very friendly with her and offered her refreshments with her services. We were getting the same pedicure and nail service. When I went to the counter to pay, one of the technicians who serviced me cashed me out. She was being very friendly despite not speaking to me during my service. I usually tip 20% or more because I know how it can be in the service industry. However, I did not tip yesterday because there was no excuse. I will not be returning.

Kl
Review №33

Love getting my nails done here. The employees are friendly. They always give me exactly what I want and I love their work.

Mu
Review №34

I can not believe they just trimmed/buffed my nails and put lotion on for $38 with in less than 25 mins. This is what their express combo is.#overpriced#notevenfancy#didntevendoagoodjob.Not worth more than $15.Wouldnt recommend!

z
Review №35

Love the customer service!!! My go to nail salon, very clean, and nails always left looking beautiful!

Na
Review №36

Very nice staff, beautiful salon and I love getting pedicures here.

Sa
Review №37

Great job good atmosphere, Ill be back definitely. Clean and great customer services. I highly recommend this place for anyone nearby.

Lo
Review №38

Love this place. Good massage with manicure and pedicure. Friendly and very clean

Ni
Review №39

I will forever come here! I LOVED it.

to
Review №40

The salon is clean and well maintained. The staff is courteous and attentive. They do fabulous work. Lee gave me a fantastic mani-pedi and Andy is a true artist applying a free hand painted design. Excellent experience

Ki
Review №41

My manicure, pedicure and eyebrow wax all came out amazing!

Ca
Review №42

Im giving 5 stars because they deserve it. Great customer service in this town. Highly recommend this place!

Ke
Review №43

This is my go to place for a pedicure. The polish stays on for months! Tuesday I decided to get the NuSkin pedicure and Im glad I did. I left with soft feet and legs along with a great massage!

Bi
Review №44

One of the ladys that work here, talk under her breath. Has very very rude service. I would never in my life want to come back to this place again and would ever recommend for anyone to ever come here.

Ro
Review №45

Under new management. Mani-pedi lasts over a week. Ask for Lee, she never disappoints!

Na
Review №46

The customer service is the WORST!!!!!! If you complain, when you return TONY, who calls himself the owner will not speak, his wife is just as RUDE They act as if their the best in Sugarland. Me, my two daughters, and three granddaughters came faithfully. We won’t be returning. Just a couple months ago, they were so slow the workers were sleeping in the chairs. Appreciate the ppl that pay. Don’t get a shittya attitude when something needs to be corrected TONY!!!!!!! When our make an appointment wth TONY, he’s never ever on time.

El
Review №47

This was hands down the worst experience I have ever had in a nail salon. The tech doing my nails insulted me, rushed through the entire set, and purposefully dug her nails into sores I had along my nails to teach me a lesson about picking (an OCD of mine where I dont realize what Im doing when I mess with my nails). When I asked her to please revisit some nails which had polish all up and down the sides she fixed it aggressively and threw out my hand in an All done there ya go b**** sort of manner. The tools which are stored in sealed bags had very obviously NOT been washed as the previous clients skin was still adorning the instruments. I wish I could give this place 0 stars. Please do not come here; this place should go out of business for its awful service and blatant lack of sanitation.

Co
Review №48

I go with friends for a deep pedicure....feels good....excellent service.

Ge
Review №49

Wow I was impressed ! They had the most creative design here! Also I like the colors collection as well! Check this one out

Jo
Review №50

I totally loved it, service is very good the location is super clean and staff is really nice

An
Review №51

Shittyw customer service. They charged me exorbitantly for just a full set. The lady said a different price when I agreed to start my manicure and then charged me way more than I expected. PLEASE DONT GO!!

Ha
Review №52

Such nice ladies!!! Highly recommend. I got acrylics and a pedi for 65$!

Sp
Review №53

Love the atmosphere of nail shop. The offer a nice variety of specialist services

Wa
Review №54

Love the atmosphere of nail shop. The offer a nice variety of specialist services

As
Review №55

5/12/16 DONT WASTE YOUR TIME OR HARD EARNED MONEY! The worst French tip evvvver!! I wasted an hour of my life. After she was done she asked if I was happy. I told her that my nails were full of bubbles. Its so obvious. She claimed everyone has bubbles and claimed it was glitter. ( I didnt have glitter). She argued with me and called the manager. I spoke to the manager and she said she would fix it... I dont have time to set for another hour. So I have to come back tomorrow. The nail tech kept arguing with me.. I even warned her if she kept arguing I was not going to pay. Terrible, terrible job. NOT HAPPY!5/13/16 I went back today to what I thought would be a redemption for them... NOPE! the manager did not speak to me at all during the process. The staff huddled around my nails... Saying who knows what! Very uncomfortable! And to end it all, my nails still had bubbles. The manger said but they look a lot better I asked for the most basic thing and they couldnt do it! Its fancy atmosphere that smells like feet... Id be better off going to a hole the wall place.Unsatisfied costumer

Sa
Review №56

I love this place ... n r u close tomorrow cause of snow

La
Review №57

Nice, clean and I love the options they have for shellac. Plus my shellac stays on for weeks.

Ne
Review №58

Location is nice but service is overall not good and extremely rushed

Ma
Review №59

Got my manicure done here and Im so happy with the results!

Tr
Review №60

Tony does good eye brows

Ki
Review №61

Reasonable prices& superb service!! Will definitely be returning:)

Ki
Review №62

Excellent service every visit.

St
Review №63

This place changed owners in July. Not the same quality of service or expertise.

Yv
Review №64

Worst place save your money. Bad experience with Lee and David, manager. Last visit had to wait for 30 minutes even though I had an appoint I was 5 minutes early to and pedicure was not so finished.

So
Review №65

Great they do a fabulous job!

Ca
Review №66

Great service, Very Clean, Lee is the BEST!!!

Ka
Review №67

Great place, love them

Ba
Review №68

The staff is very professional and extremely friendly!

Da
Review №69

Great place 10/10

Je
Review №70

First time there, will definitely be back.

Ta
Review №71

Attentive to your preferences and beautiful work!

Pa
Review №72

Sad, nails were chipping within 2 days after having them done.

Mo
Review №73

Tony & Tammy are amazing

In
Review №74

Well place is clean located inside HEB but Employees are very rude, you better spend your money to different location who give you respect, please dont go to this place.

Ca
Review №75

Tony and the girls are great !!!!

Information
100 Photos
75 Comments
4.1 Rating
  • Address:11929 University Blvd #1f, Sugar Land, TX 77479, United States
  • Phone:+1 832-500-4433
Categories
  • Nail salon
Working hours
  • Monday:11am–6pm
  • Tuesday:9:30am–7pm
  • Wednesday:9:30am–7pm
  • Thursday:9:30am–7pm
  • Friday:9:30am–7pm
  • Saturday:9:30am–7pm
  • Sunday:9:30am–7pm
Accessibility
  • Wheelchair-accessible entrance:Yes
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