Great SERVICE AND GREAT People, Fast and a Nice PlaceI WILL RECOMMEND TO ALL MY FAMILY AND FRIENDS THANKS, JOHN DEBIASIO ππβΌοΈ
Always pleasant and professional..would definitely recommend Route 5..
I called at the last minute to get an inspection. They were able to get me in. So nice and so professional!
Always helpful, friendly, timely and fair priced
Great place to do business! Honest, no trying to sell you something you didnt need serviced. if they do find something unexpected, you are notified, and you decide if you want it taken care of at that visit or at a later time. Ive come here for years and have never had a bad experience. Highly recommend!
Always accommodating with appointments. Great service and pricing. Trustworthy place to take your vehicle.
Always get the job done right, fair prices
Outstanding customer service, excellent repairsI have been a customer here for over 3 years and one of the biggest reasons that I am is because Kenny finds the problem and fixes it, he doesnt try to convince you that you have other underlying issues like other mechanics do.I recently heard a noise in my car, not being a mechanic it was hard to describe the noise or where exactly it was coming from, I tried my best. He tried a couple of things but finally was able to pinpoint the exact problem and fixed it.Im a driver and keep my car immaculate as well as have my vehicle serviced regularly. I have referred several people here and they all repeatedly thank me. If youre looking for a respectable, honest and sincere mechanic Kenny and his team are who you should see.
I have been bringing my vehicles to Route 5 for at least 15 years. The service is always excellent with fair pricing. They are honest and always explain what needs to be done and why. I totally trust them and highly recommend them.
Ive used Rt. 5 over the past few years for all different services, from oil changes to car repairs. Every time Ive gotten any service from them, they follow through with great prices and always set accurate expectations with when I can expect my car ready by. I happened to start using here due to not having a regular mechanic because the one I used to use retired and now I plan to stay using Rt. 5 for all I can going forward.
Very good service make an appointment in and out on time the place is the cleanest Ive ever seen a garage or a service center you could actually eat off the floors where they work on the cars been in business for years and years thats how you do it
I have been bringing my cars here for years. They are highly professional, very courteous, walk you through every step of the process, and help you to get back on the road in no time. Rt. 5 is the most professional auto body shop i have ever come across.By the way, They are truly honest and upfront about all aspects of repair, pricing and go out of their way to accommodate you.
As usual I left 100 percent satisfied. Thank you Rt 5 once again!
I feel very comfortable taking my car to Rt 5 auto. Their work is timely and reasonably priced. They are all pleasant and courteous.
Very smooth state inspection process and friendly staff
Brought a tire from my wifeβs car to be patched due to a screw. So thereβs no confusion it was already off the car and I installed it back on. Mechanic says heβll just plug it. I hesitated thinking it should be patched and then figured meh good enough it will be fine. I never asked how much but I wished I had. $32.50 the clerk asked me for after my 7 minutes being there. I did not argue and just handed it over the cash. My personal opinion thatβs a rip off to plug a tire. Funny thing is I was going to buy a set of Michelin Pilot Super Sports off them but now not even interested how much.
I have been a Rte 5 customer for over 10 yrs!! They are GREAT mechanics, professional, and trustworthy! The customer service is amazing! I recommend them to everyone I know! I wonβt go anywhere else with my vehicles!!
Honest, knowledgeable friendly and great pricing. A honest mechanic is rare in todays world! These guys are great at what they do, and stand by their work. I wont go anywhere else!
I brought my car to rt. 5 auto because I had ONE squeaky break pad and they tried telling me I needed all 4 breaks AND rotors replaced for $650. So no problem, I told them I would not like them to proceed with the work and when I picked up my car they hit me with a $52 diagnosis fee. Now, maybe this is a common fee at these auto shops (in my business we call them estimates) but Im in the painting business and were happy to provide current and potential customers with free estimates AT THEIR LOCATION because were happy that they considered our company for their painting needs. Its unfortunate that companies can get away with this right now because the economy is hot and business is plenty but when things slow down and the business stops flowing in well see how carelessly these shops throw around their fees.
I stopped into this place, heading to a meeting, with an unexpected flat tire. They were so accommodating. Changed the tire and had me back on the road in about 15-20 minutes! They ordered a new tire and took care of it the very next day. Great experience and very reasonable!
Been going here coming on three years and had a variety of work done from small to moderate work. Excellent fast service, whomever works on your car will come and talk with you if need be. They always try to accommodate me whether I call a day or a week ahead.Not many places you can go and be in and out for an oil change in less than 30 minutes... Give them a try.
Rt5 5 Auto always finds a way to keep my 2004 Chevy Astro Van on the road at a very fair price, and the service is always delivered with a smile. A wonderful business that I trust and highly recommend.
I have worked with these mechanics for years along side my family. They are honest and care about you. They will put every effort into getting you on the road and are always honest. Nothing else to say but great things!
Always great service, and prices are half of the dealership. I just love this place!
I was having a near emergency with a borrowed car; leaving work the oil was practically empty and the hood was stuck shut. I pulled in literally one minute before close, desperate for some help before driving 30 miles home to Massachusetts.The gentleman (not sure who) inside helped me out, topped up my oil, charged me a very reasonable price, and gave no indication that I was inconveniencing them by coming in at literally the last minute.Of course I cant speak for the quality or price for repairs, but at least the customer service was absolutely the best I could have asked for.
Holly is so nice and theyve always been able to get me in right away for breakdowns. Ive called with some rediculous car questions and Route 5 always takes care of my questions and services/repairs my car at a fair price.
Truck didnt even start I was a 2012 dead battery and who knows what else so I left. ask them if they accept trades and they didnt have an answer but they told me it was 7500 for the truck good luck with that two stars Im being generous
I went here for a belt replacement. In less than an hour they diagnosed it and within 4 hours it was fixed. Very fast service. Their labor charge is a bit higher than other places Ive been but the speed and good work made up for it in my opinion.
The folks here are like dealing with family. Helpful, pleasant, and always professional.
I took my vehicle there for a repair that I knew what the problem was and they did not try to diagnose it as anything additional and the parts and labor was in line with what should have been charged. They were professional and the business has a nice enviroment. These days it is hard to find mechanics that are fair and competent and so far they meet this criteria. I will take my truck there for any future repairs.
Always pleasant to customers. Recommend to all.
Lived next to this place for my entire child/teen years, all the men here are highly skilled in all that they do.
Great service, took car in right at appt time with no undue waiting.
They charged me $20 just to change a headlight on my car! I had to pay it, because they didnβt tell me what they were charging me when I first walked in. When they were done, then they said $20! That small incident will make me not go back there for anything again!
$800 charge for changing an alternTor on a Camry.Shoild be a crime.Stay away from here.
Would normally give this place a 5 star rating until the last time that I went in. They tried to scam me for an entire exhaust system when all I needed was a $ 45.00 exhaust pipe, and paid $25.00 for brake pads, when they tried to claim that I needed pads and rotars replaced. They wanted to charge rediculious prices!!!
Very pricy for what u get! They refilled the power steering fluid for me and charged me over $100! Very disappointing! I suggest Broad Street Garage in Woonsocket
Route 5 Auto staff and Kenny are very friendly and will work hard to make sure your car is fixed right, and you are happy with the work. I would recommend them to friends.
Excellent customer service, excellent work on your vehicle, honest about car repairs, excellent prices
Service always excellent. Trustworthy
Most honest car shop I have known
Nice staff. Good serviceπ.
Very helpful and genuine owner
Great crew, fair pricesπ
Kenny great guy great service
Good service.
Very friendly!
Great service
Great people
Very friendly