Purchased our e350 here and I have to say, Frank is the most blunt and easiest salesman we ever worked with. Came in looked at car, went to go shop around a couple days and ended up purchasing here cause we felt such a good vibe. Definitely recommend. Unlike other dealerships you will not feel pressured at all. ππΌππΌ
FOUND VEHICLE I LIKED PUT IN APP AND DID TRADE EVALUATION ON THE NET! I HAD TO CALL NUMEROUS TIMES TO CHECK IN AND SEE WHAT THE STATUS WAS! WENT AS FAR AS GOING TO SEE AT VEHICLE NOT ONLY ARRIVING I WAS ON THE LOT FOR 20 MINS AND NOBODY CAME TO GREET ME IN WHICH I HAD TO CALL JUST TO TELL THEM I WAS OUTSIDE! THE GUY THAT ANSWERED WAS DEF FAR FROM PROFESSIONAL HE THREW KEYS TO THE CAR AND WENT BACK INSIDE! MY CREDIT SITUATION WASNT THE BEST SO CALLED BACK NEXT DAY AFTER THEY PROMISED TO CALL ME BASICALLY JUST SAYING I COULDNT PURCHASE THE CAR AND NEVER ASKED ME IF I HAD ANY OTHERS OF BUYING THE VEHICLE THE JUST TURNED ME DOWN NOT FULLY KNOWING I HAD CASH IN HAND TO PURCHASE CAR! SHAME ON THESE GUYS I DEF WONT BE BACK OR RECOMMEND THAT ANY BODY PURCHASE VEHICLES FROM DEF THA WORST EXPERIENCE BY FAR! I ENDED UP FINDING SAME CAR WITH LESS MILES AND CHEAPER PRICE NOT TO FAR UP THE STREET SO HEY AUTO WITS WAY TO LOOSE OF CAR DEAL OVER JUDGING MY SITUATION YOU GUYS DEF DONT DESERVE TO BE IN BUSINESS AND SHOULD BE SHUT DOWN ENTIRELY!
The owner of auto wits sold a car from underneath me. Terrible customer service. Do not waste your money or time here
Was literally at this place for about twenty minutes. Joey worked really well with me for two days. He answered all of my questions very timely, got me approved in a matter of thirty minutes, and I was basically done. Super quick and good service. He was straight to the point, already had the car ready to test drive, and I was off the lot in a matter of minutes. Thanks Joey. I love my hyundai!!
This is without a doubt the best car buying experience Ive ever had! The entire negotiation process/paperwork signing took 20min or less. I will definitely be coming back for my next vehicle, would highly recommend!
After reading several glowing reviews here I was anticipating a good experience. Unfortunately, I was quite disappointed. Here is what happened: see a vehicle on their website on Monday Im interested in and call them. Told the vehicle is being shipped and is not there yet. Told they would check on in and call me back within 130 mins. Get a call back several hours later saying they checked with the deliverer and it will arrive Wednesday. I call Wednesday, vehicle still not there. Get a call on Thursday saying it will be there Friday, told they will call me when its there. Friday night I see pictures of the vehicle posted on their website, but no call. Call Saturday (today) morning to inquire about the vehicle. Told the vehicle is there and I can see it (with about that level of enthusiasm). I let them know about when I will arrive to check it out. I arrive and salesperson us busy with someone else, no big deal, I start looking at the vehicle in the showroom I called about. When other customer leaves I am greeted with, Are you the guy that called about this? Take a look, start it up if you want and let me know if you want to test drive it. Salesperson goes back to what he was doing. I look the vehicle over and see some cosmetic issues like peeling paint and the inside door handle on the drivers door is basically disintegrating. I let salesperson know I would be interested in test driving the vehicle and apologize that Im making him do extra work to get the vehicle out of the showroom. I attempt to make small talk but basically get the feeling that they dont really care if Im there or not. While person 1 is moving the vehicle, salesperson 2 come out and actually greets me, so thats nice. I ask him if there is anything mechanically wrong with the vehicle. He assures me the vehicle is in top shape mechanically and they will handle the first oil change. Ok, thats good. I let him know that there are some issues with the vehicle and show him the disintegrating door handle. He responds that its cosmetic and there are limits to what they will handle. I test drive the vehicle. CRAZY knocking coming from the engine! I keep the rest drive short. Warnings β οΈ are coming up on the dash about low tire pressure and an engine issue that is causing lower than normal performance and warning me to pull over or something along those lines. Not good at all. I park the vehicle and return the keys to salesperson 1 while feeling sorry for whoever ends up buying this vehicle. I let them know there seem to be some pretty serious issues with the vehicle including loud knocking. The reply is, whatever the problem is, well fix it. Very dismissive and not exactly confidence inspiring. They asked if they can contact me after they fix the vehicle. I wonder, what will that fix look like?All in all, I left feeling they didnt communicate well. They didnt really care if I was there. They didnt care what my experience was like with their vehicle. They were very dismissive of the issues I experienced. They seem overly confident in the condition of their vehicles without being able to back it up. Will they be able to fix my overall experience? I doubt it. If they call me and tell me the vehicle is all fixed and in perfect working order should I believe them? They already told me that about the vehicle when it had extremely obvious problems. Why didnt they notice these issues and warn me before I drove there or that the vehicle has repairs scheduled before they offer a test drive or anything along those lines?
Excellent customer service, friendly atmosphere and very reasonable pricing.
The location is fantastic, and the owner is quite kind.
This dealer offered me 6k under what they said they go off of.. Kelly blue book. Even though I know for a fact dealers use nada black book numbers because nada.. national auto dealer association.. is directly connected to the wholesale dealer auctions. These people are crooks and lied to Me. Donβt let any dealer tell you they go off of kbb because thatβs a lie just to force you to sell your car to them cheaper. Beware before doing business with this dealer.
This was 100% the easiest process Ive ever been through for buying a vehicle. Joey handled all of my questions over the phone and by email, and even brought the truck to me all the way from Scottsdale! (50 minutes away from my house). There was no haggling or back and forth, it was straight to the point with no non-sense which was refreshing. I ended up in the truck I wanted for a fair price without having to sit and negotiate for hours, this is how car buying should be done everywhere. Other dealerships need to take notes!
I cant ever say enough good things about this place if you want real quality service with honest work. This is the place. Im always trying to tell people to come get your car worked on here or if you want to buy one they have great prices and financing. Ill always recommend getting car work done here.
Super nice people are working here. No pressure at all. Most importantly there are no added extra fees, just tax, doc fee and registration! I hope we will have a deal soon.
I have purchased two vehicles from AutoWits. I highly recommend them! They are very personable and provide expert knowledge and service. They are wonderful to work with and we have had an amazing experience with them. The best part is the care and service they provide after your purchase. Phenomenal! Thanks Frank and Joey.
Great salesman Joey made me very comfortable while I shopped around. They also took care of a minor issue I had with the car after the fact in 10 minutes and I was on my way
*READ THIS BEFORE LISTENING TO NEGATIVE REVIEWS*Naturally before my appointment I wanted to read some reviews and see what this place was about. I drive by a lot for work and the lot and building are well maintained, even the cars are usually shiny unless it has rained. Being a female I never look forward to going to dealerships to look at cars because Iβm generally treated like I donβt know anything and they try to take advantage. These guys were the complete opposite and thatβs why I was so surprised by the negative reviews about Frank and Joey. It really makes me think the people writing the reviews treated Frank and Joey like dealerships treat me or worse. My first interaction was with Frank over the phone and right away I liked him, he never interrupted me and listened to my story and offered insight into what to do with my older car. He gave me a soft offer over the phone for my older vehicle but was very honest with me about being better off selling it myself. He in no way tried to upsell me or force me to spend money I didnβt want to spend. He was 100% respectful to me. He also came in on his birthday to make sure I was taken care of. When I arrived for my appointment, he went over some things with me about the car, said what he liked about it and was honest. When I met Joey, I liked him instantly as well! Very nice and respectful guy you feel like you can talk to about anything. He answered all my new car buyer questions and helped me get the best loan/apr I could get. I feel bad for not getting her name but I want to mention her, there was a woman at the front desk who was just a doll and such a sweetheart. She obviously cares about her job like Frank and Joey do and I can say I would definitely send new car buyers to them just based on how they treated me. I was well taken care of by everyone because I came in with a good attitude and didnβt try to get $5000 for my used Camry like someone else in these reviews. I came with a decent down payment, fair credit and was looking for a specific make and model. If these guys treated a young woman with respect and didnβt make assumptions, I highly doubt they are bad guys like people in these reviews are claiming. They even detailed my car for me after purchase! 10/10 would recommend.
Best car I have ever purchased! Would recommend.
I got my second car here several months ago. I highly recommend picking something up from Autowits. They have the best service in town!
Frank and Joey were fantastic. I bought a car from Autowits almost 8 years ago and came back when it was time for another car. Fair, honest, easy process. I highly recommend Autowits.
This dealership is the BEST around! PERIOD! I have traded many vehicles in my life and have dealt with many dealers in three different states, both good ones and really bad ones, and our experience on Sunday March 7TH 2021, at Autowits was hands down, far and away the best vehicle dealership experience my wife and I have ever had. We prefer to drive diesel vehicles and they can be hard to find. Autowits has Mercedes, Audi and Volkswagen diesels and a large variety of other gas powered brands too, all under one roof so to speak. We are car people so it was a kid in a candy store situation for us. We met Joey. We dont know if hes the Joey thats the General Manager or not, but he was super nice, easy to talk with, and very professional. No pressure at all whatsoever. No hidden fees or BS add-ons either! They also provide online or in person, free Carfax report on every vehicle, and provide the original window sticker via Monroney Labels for almost every vehicle they have in inventory. The window sticker and Carfax being provided saves us a lot of money and time spent on information gathering. We are going back there today to buy our vehicle. The only reason we didnt make our purchase yesterday was that we couldnt decide at the time which vehicle we wanted. Definitely give Autowits a try!
Thank you Frank and Joey for the first-rate experience. This is such an amazing business! These folks are honest and actually made car buying pleasant. This has NEVER happened. Usually buying a used car is about ten times worse than a root canal. Not here. Unbelievably honest and efficient. I wish everything in life could be this nice. Do not hesitate to contact these people! Thanks for my βnewβ totally cute MINI!!
My mother in law just bought a car from Auto Wits and said she didnt feel pushed, she also liked that they were honest with her. she was going to trade in a car and the sales people were honest telling her she could sell it herself and get more than the trade value. over all was very pleased with this.
I cannot recommend Frank and his team enough, they have be completely honest and upfront with the purchase of my new car. They were upstanding and worked with me, I live across the country and made this purchase online and through email. We had some issues with the cars airbags and water deterrent system, but they were quick to take care of all the issues thoroughly and completely! I highly recommend and trust them! Thank you guys for making a stressful situation easier and handling it in such upstanding and honest way. I love my car!!!
Frank at Autowits made our buying experience fun and easy. He is a consummate professional with a casual way about him that just puts you at ease. They had the right vehicle at a great price, and Frank made the process fun and easy. We live in Payson, so it was a bit of a drive to get down the hill to Autowits. When told him that we had decided to purchase, Frank had the vehicle prepped and waiting for us in the showroom when we arrived. Stellar! Well be back when the time comes for another purchase, looking forward to another great experience. See you then, Frank!
Absolutely wonderful car dealership! Frank is very willing to work with you with any issues and is quick to respond. There was no pressure to buy or add on any warranties, etc. which I very much appreciated. Overall Id recommend this place to any of my friends or family and Ive never even come close to saying that about a car dealership in my life. This was the first actually good experience Ive had buying a used car
2015 BMW 328I x drive, good price and fair trade in price. The process was easy and there was no pushing to buy warranties and extras. Was a couple concerns but they were taken care of. I would do business again.Update on the car, I rewrote the review after they repainted the bumper that the paint had started to peel off. The car does have a clean car fax and they did an inspection. However the hood is blemished and they repainted the bumper. Last month they re painted it and its peeling off already. Along with the paint on the hood. Also the first time using the windshield wipers they were hitting the hood and took metal along with paint off, basically grinding! I tried to contact them again and they wont reply. Very sad that you spend money on a BMW that was false advertised as clean car fax.I would not recommend them to anyone.
Fixed my Mercedes blue Tec saves me thousands of dollars by doing there due diligence and going step by step ruling everything out instead assuming and spending thousands on parts I didnβt need FRANK IS AWESOME
One of the absolute best buying experiences Iβve ever had. Joey was so easy to work with, so honest and we were in and out in under an hour! Works with USAA car buying service, canβt wait to work with them again! 5 stars isnβt enough
I bought my first vehicle here everything was done fast and easy I love the car so far. The Reason Iβm not giving 5 stars is because they werenβt organized at all and Iβm actually a little concerned because I saw copies of others driver licenses and personal information laying around you never know who can get a hold of the information. I also got a really bad interest rate considering I have a good credit score and my downpayment was good. When I ask if he can keep looking sense they have multiple lenders he said βI donβt want to run your record multiple times so it doesnβt affect your credit scoreβ but I come to find out that credit inquiries that occur when you are βrate shoppingβ only count as ONE inquiry as far as your credit score so I got screwed. He also asked if I wanted a personalized License plate and I agreed to paying extra and I got a regular plate. Mmmh would definitely look else were first.
Very pleasant car buying experience!! Frank was great to work with. He took his time with us and even stayed late to show us several cars. He also searched for the best rate for the loan. We be loyal customers for life!John & Alicia B
Love these guys!!! Thanks for a great car buying experience.
This place will put parts on your car from Taiwan. They commit fraud constantly by telling people they have fixed their vehicles when they in fact did not. This place did such a poor repair on my radiator and coolant system, it caused the head gasket to blow. Another mechanic found metal in my coolant system after these guys were done. This was all after a mechanic of theirs committed fruad a few years back on another vehicle of mine. The owner acted like he cared and would take care of me for life. Fired that mechanic. I stayed a loyal customer only to be duped again. Shame on me. Do not waste your money here!
Update to my experience with Autowits. I purchased a car on July 5th, on the 6th the car overheated. Took it back and while they were working on the overheating issue they found the upper oil pan was damaged by them. I got the car back on the 13th. As I was pulling into my garage I noticed a trail of fresh oil leading into the garage and the engine was smoking. Now the car has been returned a second time. They did some kind of repairs and returned it to me July 20th. AGAIN, pulling into the garage with a fresh trail of oil and smoke is now billowing out of the engine!I bought this car on July 5 and I wont have it back till July 26 at the earliest!I moved to AZ from NY July 3rd, on the 5th I purchase the car. I havent even been able to fully drive the car more than 6 hours since I paid cash for it 17 days ago! Theyve given me 2 different loaner cars in the mean time. Both of which had serious mechanical issues.All I can say is thank you Autowits, for ruining my month long vacation I was gonna take. Ive had to cancel vacation plans, cancel meeting family, the stress it has put on my girlfriend and I, and the inconvenience of driving junk cars while you try and figure this issue out.Really good team here. This is not your usual car dealership. I had an issue with the car after purchasing it, called them up and they did a great job of fixing the problem hassel free.
Had a great experience working with Frank and his team at Autowits. I reached out to Frank with specific details of a car I was looking for. Frank found the car and made the purchase process easy and straightforward. Very happy with the purchase and would recommend Autowits.
Joey helped my mom get the perfect car after not having one for months! She thought it was definitely worth the wait. Coming from a lady who hates car dealerships, she loved this one! They did an amazing job and the whole process was extremely easy. Iβd definitely recommend this dealership when buying your next car!
This has been the best car experience Iβve ever had! Remarkable customer service experience. These guys REALLY go above and beyond for the customer, from the service department to sales. Extremely easy and seamless experience, applied online in the morning, texted throughout the work day, and by the early afternoon I was approved, car washed and everything was ready for me to sign. I highly recommend this dealership Frank and Joey have earned my business!!
I spent several weeks researching the 2012-13 Audi A3 TDIβs that were being put back into the market after the diesel emissions fix. Being in Alaska I knew I would be buying a car sight unseen and would have to find a dealer I trusted. I emailed and talked to several dealerships but the decision was made easy after working with Frank at Autowits. I never felt I was dealing with a used car salesman. I was dealing with a professional businessman who cared about his reputation, his product and his customers. I true gentleman. After we made the deal, he stored it for almost two months so that I could fly down and drive it home. And when I got home, Frank called to make sure I made it safely and if the car performed well. I should also mention, I got a really great price, much lower than other dealerships. Next time I need a car, Iβm calling Frank.
Had my car detailed and a sunroof put in and my car looks awesome, like new! Love my sunroof, been wanting one forever! They did a great job on both.
The car I bought had a loose windshield wipe blade, the rubber part that meets the window. They said they would fix it before I bought it. They did, just by ripping it off and not replacing it. Also some of the components on the engine were glued together including one of the headlights. So buyer beware, nice looking cars at nice prices but they are not truthful with correcting issues. Have the car checked with your mechanic before buying from them.
Frank at Auto Wits is a nice person and he goes out of his way to get financing for a car. I would go back to Auto Wits for a car when Im ready to trade mine in. The service people were fast and did a good job on my car.
Thanks to joey for helping me out in getting into a car. Very big help!!! Give this man a raise!!
I wrote a larger review for YELP but to cut it shortβ¦ I recently purchased my first used car ever and it happened to be the best car buying experience Iβve ever had! Frank and Joey from Autowits are very professional and pleasant to work with. The environment is unlike a normal car lot with zero pressure from the sales staff. Now im not saying they donβt want to sell you a car what im saying is that they let you decide if you want the car not them pushing it on you. I would recommend working with Frank to anyone who wants a great deal while not dealing with the traditional pushy car salesman. Thank you Frank and Joey and you will be seeing me again!
Best car buying experience Ive ever had. I cant emphasize that enough. I dealt with Frank and from beginning to end he was thorough, fair and honest. Great vehicle, my son is so happy! And the entire process from first walking in to find a car, to driving off with the vehicle was about 2 hours...and that included procuring financing. Please support local, honest, hardworking businesses who are very customer service driven. You wont be sorry.
Lets just put it this was. i bought my van a few years ago and had the best experience. so much so that now i need a truck, i have moved to Texas and i will be flying in just to buy my truck from frank. i will not go anywhere else. highly recommend.
Bought 2 cars here - always a great experience - Frank is the best!
Ive purchased 3 cars from Frank at Autowits now, and each experience has been great. Theyre fair and work quickly to get your deal done.
Commits false advertising on Face Book continuely.
Always great and honest service at Autowits. This is a huge focus that many dealerships do not have. Highly recommend this place to service your vehicle and/or purchase a vehicle
We had a fantastic experience buying from Frank and the Autowits team. It was a relaxed, no pressure atmosphere. They have a great inventory of beautiful cars, and they make the process easy and fun, like buying a car should be. Highly recommend!
I have purchased 5 cars from all different dealerships, this was the easiest, most comfortable, pressure-less experience I have had out of all of them !! Frank is a great guy and got us exactly what we wanted. I will buy all my cars from him
Amazing! Frank was honest, polite, and professional. I have dealt with over 50 dealerships and Autowits has surpassed them all by a long shot. No upselling, no haggling, he even told me how much he made on the deal, which was a small but reasonable amount. By far the best experience I have ever had and I will only go back to them in the future.
We came down from Flagstaff to look at one of their vehicles that was listed on their website. The vehicle was not in as good of condition as the pictures suggested which is why I took a star off. We drove over 2 hours for really just a sub par vehicle. That being said the salesman gave us absolutely NO pressure. We spent a long time looking over the vehicle without him hovering and trying to sell us. We ended up going somewhere else to buy strictly due to the condition of the vehicle (scratches everywhere and not very well detailed), but would definitely suggest them for a low pressure experience.
Joey was simply amazing. I had no idea you could buy a vehicle in under two hours. He was professional, to the point and straight with me. If Im ever in the market again for another vehicle, this is where Im going. Im happy as a bee with my Honda Accord. My LunaGirl is going to have a blast with myself and my family. Thank you to you as well Frank. Keep up the amazing work!!!!
I cant believe how amazing these guys are. Frank the owner personally made sure my very complicated situation was taken care of. Shaw made sure I got a great car and John made sure I got a great deal. These guys are fantastic. They treat you like family. Stop searching and shop here!
Amazing car buying experience! No high pressure sales, Frank was very helpful, laid back and accommodating. We wanted a few things fixed in the car and he took care if them with no extra costs and made sure we were satisfied. Amazing staff and they really care about their customers!
Joey was the best salesman Ive ever had and Ive been buying cars since 1971.
I will lead this by stating I have owned thirteen vehicles in my lifetime, and this is the first one I have purchased from a dealer.I was looking private party, and having some difficulty finding what I wanted in excellent condition. The private owners would state it was such, and I would find them to be not well taken care of. I finally branched out and started shopping dealers. Again, I saw two that didnt fit the condition of the car I wanted. I reached out to Autowits via email regarding the one I was interested in, Frank replied quickly. He put absolutely zero pressure on getting me in like the other dealers, and attached the vehicles Carfax without me even asking.Frank made this process SO SO SO easy. He doesnt drag you through the dirt with pricing, he was fair in negotiation and got me excellent financing because of his great relationship with lenders. We text back and forth (hes extremely flexible & available), and settled on doing the deal next-day. I asked how long to plan for (Ive heard hours and hours from friends doing deals with dealers), he told me 30 minutes max. He delivered.The cars he selects to sell are nothing short of top-of-the-line in model and in condition. Hes been a provider of nothing but great service since first contact, and somehow managed to make the buying process easier than the private party deals I have done. I will be an Autowits customer & advocate for good!
Joey with Autowits went above and beyond. I travel for work and he handled everything through email, texts and phone. Offered to pick me up at the airport. When I arrived at Autowits, all paperwork was ready with the option to say no to the car since I hadnt actually seen it yet. Took the car for a test drive and loved it. 2015 Corvette Stingray. Thank you Joey for making this happen and for sending a driver to pick me up. Great experience, easy transaction!
Frank was fabulous! Buying a car is a tedious experience at best. I felt no pressure was given good honest advice and ended up with a car that was not even on my radar but a great deal and a very pleasurable experience. The follow up was even better and I feel like I have done business with a friend vs. someone trying to make a quick sale. Frank and his team offered a great buying experience. I have already referred several of my friends to see them first before making any purchase from a typical dealer. If you are looking for great customer service and value for your money this is the place to do business. I love my new car!
I went in to their store and their sales person (Frank) could barley speak English. He just starting telling what cars they had for sale. He did not even ask me what type of car I was looking for. Not very professional.
As a first time buyer, I 100% recommend checking out Autowits. I am a recent college grad who was in the market for a new car due to a career which required an SUV. Not only was Joey great at helping me decide which car was perfect for me, but he also made the buying process as simple and easy to understand, something that was a huge plus for me. For someone who has an average score due to my age, Joey worked with the banks to help me get a great deal with financing the vehicle. If you are even thinking about buying a car, check out Autowits!
No pushy sales, very friendly. But not very knowledgeable on cars. Tried to sell me a Lexus with peeling paint, four different tires and the steering was poorly aligned. I asked about everything and I was told none of it would be fixed and I get the car as is.... Id have to fix the alignment.... Really?? The dealership wouldnt even try to spruce the car up even a little to improve the sale? I took my cash elsewhere.** EDIT TO ADD** This review is ABSOLUTELY legitimate. Lowered to 1 star because of how unprofessional they were in their response and how quick they are to attempt to discredit my review just because they dont like it.I did meet with Shah who showed me a variety of vehicles. He tried to interest me in a Volkswagen Jetta, which I promptly declined because I wanted a vehicle that had at least 6 cylinders (as well as a list of other requests). He showed me a classy Rolls Royce they kept inside on the floor. When I went to open the door, or inspect the vehicle closer, he didnt seem to like that I wanted to gently interact with it, so he made sure to stand between me and the car. (Let it be known, I was dressed respectfully, as I had just left an office job and wanted to trade in my own car. So, its not like my hands were dirty or my appearance was disheveled).The Lexus was black with a brown leather interior, and severe sun damage on the roof as well as the trunk. The paint was also peeling in places on the doors, the rear by the trunk, and the gas cover. Its possible they may have sold the vehicle and therefore can claim they do not have this car... but I can certainly describe in detail everything about my experience.The fact that the owners are quick to discredit my review speaks quite loudly of them. Although I do not expect them to recall every single person to walk through their doors at any given time, I suppose. Also, the state of the building exterior also speaks of the quality of service you may expect to receive. I drive by Autowits several times in a month to get to a variety of destinations, and the outside of the building by the roof also has pretty unsightly water damage that can be seen from the street.
I have been coming here for 4 years and it never let me down, everything fixable got fixed. Couple years ago one time brought my car in and didnt have change to take the bus, the lady gave me a ride. And today I sent my car in and they loaned me their car. I highly recommend Autowits service department.
Autowits is the best place to purchase a vehicle in the Phoenix area. Frank the owner/operator gets it. Outstanding high quality vehicles, with great customer service coupled with no pressure sales atmosphere. No shenanigans. What a pleasure it was to purchase my Infiniti G35 from Frank. He really listened to what I was saying and my needs and got me in the right vehicle.Update. I have since purchased more vehicles from Autowits. Frank continues to get it right.
My father is a Korean War Veteran and 83 years old. His check engine light came on and after taking it to several places, he was quoted over $2,000 for repairs stating that both catalytic converters needed to be replaced. I stopped by Auto Wits to inquire about a possible trade-in and spoke with Shah. Shah immediately assisted me with what a trade in value would be. He then asked Frank to come and speak with me and Frank was very understanding and requested I bring the car in and have it diagnosed at their service department. I was so pleased with the great service and professionalism displayed by everyone at Auto Wits and commend them for their help. Repairs were only one fourth of the cost and were not related to the catalytic converters at all. If you want an honest, professional staff to take care of you and whom you can trust, Auto Wits is the place! Thank you Auto Wits, you are to be commended on your great customer service as well as your empathy for your patrons. My heartfelt thanks!
Great service. Joey and Frank took great care of me. Will definitely use autowits for future service. Thanks fellas.
Joey is amazing, Frank super friendly, best experience ever !!!
Great guys. no pressure sales will go extra mile to earn your business. This dealership seems to specialize in low mileage good value vehicles.
Great customer service! I purchased a car from Autowits a few months ago, but the remote entry key wasnt working. Frank promised to fix it for free and gave the service department permission to figure out what the issue was and comp me the service. I had to go to the Chandler BMW to figure out exactly what the problem was, but in the end, the part was shipped to Autowits and Wally, the service department rep, fulfilled the work order free of charge as promised. Thanks Wally!
First time buyer. This is the second car my family has bought from AutoWits. Im extremely happy with my purchase. I got an insane deal on my 2015 Honda Civic. I got to test drive the car for 24 hours. Weve had our cars fixed here and Frank always gives us a loaner car. What other dealer does that? I couldnt be more pleased with my experience. I will recommend this dealer to my friends who need a car.
Great customer service. Frank made the buying process quick and easy. Will definitely buy my next car here.
I havent seen them with any Electric Vehicles or even hybrids yet. Maybe that will change. Right across from SkySong so its a great location.
Our family has experienced years of Great service with everyone at Autowits! From purchasing antos to servicing all our cars. Professional and knowledgeable staff in all areas of the business..Thank you !!!!!!
Best dealership and car purchasing experience I have ever encountered. And I have had more than 30 cars in my life. They went ABOVE AND BEYOND, and my buying experience was sensational! Even after a rough patch in my financial history, they had NO PROBLEM getting my brand new Tesla Model S financed. The vehicle was personally delivered to me, and I cant thank them enough for their outstanding customer service!! Thank you, thank you, thank you!!
Joey was the man. This was the quickest and easiest car buying experience ever. Joey answered all of my questions and easily got me approved for financing. Id definitely recommend Autowits to everyone!
The people who work here are honest and actually care about giving you a good deal. I recommend them to all of my friends and family!
Amazing staff! Very caring and helpful!
Joey helped us with our purchase of a Honda Odyssey. No hassle just straight forward. We will use them again!
Beware! Lack of integrity and skill. Had to take my vehicle to Honda Dealership to repair damage-dealership found missing bolts, broken tabs on the engine cover (reflection of sloppy novice work) and worst is Honda suspected they let the cam shaft roll over and then installed the timing belt, making the engine misfire-after 3 times in their shop I took it to Honda. Billy said should I need to bring it back something must be wrong with the engine. We almost thought we had to buy a new vehicle! Thank goodness the skilled labor at the dealership was able to fix our car. Perhaps Autowits is sufficient with basic oil changes, but beware should you need skilled labor!!!
This was a great dealership. Honest, fair and no pressure.
Customer service rivals the high line North Scottsdale Dealerships I have dealt with in the past, and our Jag XJ is everything that Frank promised and delivered. Thank you.
This was my wife and Is first time buying a car from a dealer and also our first time financing a vehicle. We first went to Berge Ford and got the typical pressure sales tactics and were turned off. Then we found an Explorer we liked here at Autowits and gave them a shot. We were impressed with how we were never pressured. Always treated with respect. And we got the car we wanted at a great price. Joey couldnt have done a better job. He took care of a few little things for us that really were a nice touch. We will be back for sure.
Love this place Anthony is amazing staff is amazing
The purchasing experience was very easy and well done but follow up customer service after the sell was horrible. They sent in my payoff for my trade over a month late so I had another car payment come out and thankfully I had automatic payment set up or this could have hurt my credit rating as well. Contacted them 3/30/17 to inform them of the situation and gave them all the details as to what they owed me and got a response quickly letting me know it would be fixed that month. Nearly a month goes by and I hear nothing nor have nothing so I emailed again and got no response so I decided to give them till end of April to get me the check they owed before I went down there in person. Check finally came in last week of April but they shorted me $139.13 on the amount owed. I didnt contact them about the lesser amount since I know they didnt care to begin with, so I wrote it off as lesson learned and I had to pay for their mistakes.
Posting this as someone who had to walk away from a (fair) deal. Joey from AutoWits was very up front with me about my financing options and bore me no ill will whatsoever when I decided to look at other cars.The sales process was stress free. The CarFaxes are available on each car (on the windshield) and every thing was very straightforward.I cant speak to the actually post purchase experience, but this shopping experience was excellent. Joey is recommended.
By far the quickest dealer purchase Ive made. Quality cars, honest salespeople.
Excellent folks. I bought a car as did my son. Very professional!!
Frank was wonderful; honest, thorough, fast and fair! Everyone was friendly, not pushy and very customer oriented.
Prompt and courteous service, no uosaling or ripping you off.
Frank and his team are not your typical car dealers. Very professional and truely have an interest in finding the best value for your budget.
Best place to buy a car I have gotten two cars from them with no problem
Came back home with a car great service
I approached Frank and Autowits about a Porsche Cayenne. They offered a very fair price and provided a pressure free comfortably laid back environment to process my Loan paperwork. The process was hassle free and I got a very good rate with no money down. I traded in a Jeep with Frank and he paid off my loan no questions asked and gave me fair bue book for it so I would have money toward the Porsche. After Franks team inspected the Porsche for deliver, they discovered it had the infamous cooling pipe failure and even though Frank probably lost money on the deal, he resolved the issue at a local Porsche Shop before he would allow me to take it. Stand-Up guys here - Much appreciation to Joey as well,(Thanks Bro!) who made sure I got everything got taken care of, updated me along the way and even delivered my car across the valley. Many Thanks Gentlemen!
My husband and I bought a car from here April of 2014, and now looking for another car and will go to Autowits. We had the best car buying experience there.
Best Car buying experience ever! I am very picky and was looking for a very specific car (miles, price, color, options, history, etc). Autowits advertised the car I was looking for, even though I am located in another state, I decided it was worth it to fly there to pick up the car. I called and spoke with Joey, who is awesome. His follow up on all my requests was prompt, even texting when the business was closed! We reached a deal quickly and easily (zero pressure). I was awaiting for the car to be delivered to their location as it was still being transported. The day the car arrived, Joey texted and said it got damaged in transport. I was very bummed to say the least. Joey offered to find a duplicate car, which since Im so picky, I figured would be a near impossible task. Since I had nothing to lose, I gave him my criteria. Thinking he had a 5% chance of success, I didnt expect to hear from him. Two days later he called and found the car! I couldnt believe it, it was everything I wanted and actually had a few nice extras. Even though we had never met, Joey took the risk to purchase the car on my behalf..... Well I just returned from picking up the car. Super smooth transaction! Car is Awesome! Next time Im in the market for a car, I just going to tell Joey what I want and let him find me the perfect car.
Great place, awesome service.