Pit stop is the best! They accommodated my needs, providing a ride to get a rental and they picked me up from the rental place! I had a clear bra installed, you can’t even tell is there, very professional, quality and clean workI will return and will recommend to anyone!Thank you! You guys are amazing!
Marcus and his team are fantastic! Their quality of work and professionalism are first class. I have never had a car ceramic coated before, but decided to have my Corvette coated shortly after delivery and could not have been happier. The car always looks like it was just waxed, and detailing it at home is a breeze. They use a high quality product with an incredible warranty, and they were happy to perform touch ups until the car was perfect. I will be using Pit Stop for all of my future car wash and detailing needs.
Highly impressed with the professionalism and performance by the people at this detailing business. The interior pics prove that common stains can be removed, something not likely done properly with household cleaners. The exterior pic was taken after driving more than 100 miles up north post wash so the pic do justice the excellent wash they performed. Legit af.
The entire team was great to work with. EXCELLENCE was priority. They went above and beyond to make sure that the job was completed correctly. The clear bra was done with meticulous detail even with the complexity of my vehicle. Marcus is to be commended for the quality that he requires of his team. Thanks for making my new car better!
Moved my window from 8-10 am and didn’t arrive until close to noon. Didn’t thoroughly clean the entire car after I paid almost $200 for the interior and it didn’t even look like basic things were wiped down. Poor job, likely because it was so hot but had they come in the morning like they were supposed to it wouldn’t have been such an issue.
The crew that did the job were incredible!I will recommend this business to everyone
I have used their mobile service several times now. They are always on time and always go a good job.
Alex and John offered great service and quality work on my vehicle!
I had my new Corvette ceramic coated, completely satisfied with procedure. I also use Pit Stop for all washing. Marcus and his crew at the Scottsdale location treat my car like it was theirs. Car is almost 2 years old, looks better than new. Highest recommendation!!
They broke my temperature sensor on a Nissan Rogue, service on 04/22, when caught they say its a risk of cleaning engine, non of which I was told in advanced or so they have a signature that I approved such risk. When confronted they cant care any less. And told to come by next week to find the boss. I will update once I have it fixed and see how they respond when I drop off the invoice from Nissan.Update: receive a call from Manager or Owner (I apologize I did not pay attention to that). Explained the damage done and repair. He was apologetic, not their intention to cause damage and offered to educate his staff on communicating with customer, he showed he does care.
I got a package that had clay bar treatment and sealant and wheel cleaning and got NONE of that. Guy told me it would take hour and half to finish but only washed the car for 20-30 minutes and said he was done. Still dirt on my car.
Always satisfied with our experiences at Pit Stop. Most recently, we had clear bra done on my dads vehicle and he is very happy with it. He drives a lot on the freeway and is tired of the tiny rock chips in his paint. Also, due to the recent events in the world, my mom wasnt able to get out and wash her car so she scheduled an appointment thru the email special for mobile wash. They came out and did a great job! Always making our cars shiny!
I had my car detailed once and washed once here over the span of three months. After the wash, I noticed white streaks on some of the panels and between a lot of the panel seams. This took a while to sort out but eventually the owner explained that subpar polishing work from the first detail resulted in the white compound showing after the wash months later (assuming the wash aggravated the compound and caused it to show up).They were accommodating and took the car in the next week to fix it free of additional charge. While this did waste some time on my end, I really appreciate that the owner took responsibility and made it right. Even though there was a mistake, their honesty about it after the fact inspires confidence to give them another shot next time the car needs it.
This company never ceases to amaze me with their quality of service! Truly an amazing company!
Used their mobile detailing service. They arrived early, finished quickly and left the car looking spotless. Scheduling online was super easy and convenient.
Marcus was excellent! Timely, detailed, but didn’t waste a minute getting the job done. I was extremely impressed with his work. In terms of ease of mobile detailing, online processing, and payment it was all an absolute breeze. I will be a repeat customer and 10/10 recommend to everyone.
I love the mobile detailing option, they’ve met me at multiple locations and are always on time with plenty of heads up. Quality hand wash pros
Quick, professional and easy to work with. Finally, great quality result! Great job!
Had the ceramic coating done to my slk 250. It looks outstanding.
Did a great job
They always donan awesome job. Highly recommend.
WE have used Pit Stop before, we have always been satisfied with their work. very clean, professional and our cars look amazing. We definitely recommend them.
Excellent service...they dont miss a spotWorth every penny!Reasonable rates
Austin and Alex did an amazing job completing my mobile car wash at my home ! They are true professionals and demonstrated outstanding customer service. I have had the pleasure of several different employees from this company complete a mobile car wash and each have done an amazing job. This is a well run company and I strongly recommend them to care for your vehicle which they do to perfection making it a seamlessly easy and one thing you never have to worry about - your vehicle is always cleaned and well maintained inside and out ! Greatly appreciate ALL from this Company!
I have previously taken my vehicles to the Scottsdale location for detailing but decided to utilize their mobile service for an interior detail most recently. The mobile team accommodated my timeframe and they were on time, professional, friendly, and efficient. There was a difference of $30 between their interior service versus what was being offered at the dealership, but what was included in Pit Stop’s service was more thorough so it justified the price difference, in my opinion.
We have repeatedly had great results with PitStop. Convenience/time savings are amazing. We schedule online and have the mobile unit come to our house. In addition to our cars being detailed, we have also had our RV washed. The guys working for PitStop all seem to love and appreciate fine cars.
I have been a loyal customer at Pit Stop since I moved here from NJ 3 years ago. I’m so glad I found this place to take care of my beloved SUV! Marcus, Dan, Caleb, and the whole crew are wonderful. I take my car in on a biweekly schedule to get a superior hand-wash and it always looks great. I know when I drop it off it is in good hands. From the first time I brought my car in, Marcus has always been so professional and helpful. He understands that I love my SUV like it’s a $100K new car even though it is 14 years old; I treat it like it’s brand new and the guys at Pit Stop treat my car just the same as all the stunning new expensive cars brought in from their other customers, and that says a lot to me. In addition to my regular scheduled washes I always get a yearly detail to protect it from the brutal AZ summer sun and the details have all been fantastic. I also got to experience their amazing scratch/scuff removal services this year when I incurred a scuff on my door while parked at Disneyland; I was so upset when it happened but so relieved a few days later when I took it in and the guys worked their magic to get it buffed out! I highly recommend Pit Stop to anyone who loves their car and wants it maintained in good hands. Whether you have a classic car, “regular car” like me, or a high-end vehicle, all are welcome at Pit Stop and they will give your car the royal treatment it deserves.
Management is trash, sometimes they do a decent job at cleaning but only if you can even get an appointment. They will cancel if they dont want to work, only accept ones they want to do.
Marcus was very helpful and informative. Provided with detailed information about the process. Worked with me and made sure I was fully aware of the my options!
If you want a car wash, go to a gas station. If you want your vehicle, cared for and maintained and treated like an important jewel being kept up to standard; come to Pit Stop.Caleb does an incredibly stellar job maintaining a high standard with the team in Scottsdale and I would absolutely recommend them for any of your vehicles you truly care about.The attention to detail, consideration and level of passion is absolutely unrivaled.
Highly recommend Pit Stop!I have used them for detail and storage and the services and professionalism they provide is top notch.
I have been using Pit Stop Auto Detailing for years. Marcus and all of his crew are polite, professional and very detail oriented. I have done their weekly wash at my house as well as an all out detail on a luxury car and my 1956 Chevrolet. I have always had a five star experience. I decided to write this because of some of the other people who wrote a review with a different opinion. I cannot speak to their experience other than to say I have not had any such described experiences. Do yourself a favor and try these guys out!
Excellent work as usual.
I’ve been using Pit Stop for about five years, since ordering a brand new Tesla Model S performance. I’m extremely particular with whom I leave my baby and Pit Stop has done a number of details and mobile washes for me at several different homes. The guys do a very thorough job though I’ve occasionally had to ask for touch ups. Also, I have referred many other Tesla owners to Pit Stop with positive feedback. Big shout out to Marcus (Pit Stop owner) and I continue to recommend you. I just had a regular wash with Ronaldo at the shop. He did a great job!
It is kind of hard to find if you are dropping off at the Scottsdale location BUT they did a really amazing job with my car. I just purchased the car from Carvana about a month ago and have a detail credit with them due to some issues with the delivery of the car. They made it look 100x better than the carvana people did. Highly recommend.
Marcus runs an excellent business. Professional, reliable, courteous and efficient. Pit stop stored our vehicle for several months. They helped with airport transportation. They detailed the vehicle. They even assisted with insurance information! Every single time I called I was treated kindly, by everyone. The billing and paperwork is all online. Extremely easy. I am so impressed with the business and Marcus. I cant recommend them highly enough. One of the best run businesses that I have encountered. Ever.
Always worth the money to have Pitstop detail your car or truck. Their detailers take that extra little bit of time to clean the places that are hard to reach or make their backs hurt! As a detailer myself, I notice that kind of thing. Great job as always.
Unfortunately due to the tardiness of todays service I can only give 3 stars. I was scheduled to get wash between 3-530pm but they didnt show up till almost 730pm. Thats just not acceptable. I had to use another vehicle because of this lateness. Wash itself was fine without any complaints.
Extremely frustrated and this is probably the worst service I have ever heard of in my life. Dropped my car off at 8:30 for a detail. Waited for them to call me and tell me it was done. When I hadn’t heard anything by 4 and couldn’t get in touch with them by phone, I took an Uber back to pick up my car. No one is here even though online it says they’re open til 6. Would love for the owner to please get in touch with me ASAP.
Pitstop Auto Detailing and the Team Marcus has built have a unique passion for vehicles. The care and customer service is unmatched in this industry. They have been taking care of my vehicles for seven years, and tackle any project, from restoring a sun damaged 53ft trailer and tractor, to the finest finish on collector cars. I cant say enough about them..
Walking out of my office having a squeaky clean car to begin the weekend = priceless!!!Ive been using this company for almost 10 years and am so thankful I dont have to spend 1.5 hours or more going/waiting at the car wash anymore.Theyre all about the details too...they clean my rims outside and inside. I LOVE this!!!
Simply extraordinary work and customer service. Took both of my cars for a ceramic treatment and they both look better than new. The Scittsdake staff is friendly and if you need detailing services this is the place. No need to look around as once youbtty then you will never go back to others. Superb, magnificent, extraordinary.
Pit Stop always does a great job! I am always pleased with how they treat me & the results on my truck speak for themselves. I highly recommend them to everyone I can!
I had a great experience at Pit Stop. I purchased a Groupon for their hand wash, clay bar, wax, and light interior cleaning. It was a great deal. They were able to fit me into their schedule last minute. Everyone was super friendly, and they did a great job on the car. The interior was spotless, and the outside looked fantastic. I will be going back again.
Applied to be a detailer here. Was asked for an interview. Since I live in the east valley, they said I would be a good fit for their Gilbert location. Although I couldn’t find it, when I asked Dan the GM to send me the location he never did and I’ve called a few times trying to get the location and they never gave me the location after giving me a start day.
Did two cars in 3 hours, very efficient and well prepared for their work. Will use their services again
Pit Stop did a great interior detail on my 1998 SL500. Car looks showroom ready. Service was terrific, very friendly and professional staff. Best compliment is that I will be going back to them in the future.
I took my 2005 Acura in for the complete detail and I couldnt believe my eyes when I picked it up. The car looked brand new and they did an outstanding job! Thank you to Marcus and the team for making my car look so Beautiful! We will definitely sell the car very fast since it looks so awesome! Adele Gorby 😃
Absolutely the best in town. I worked with Dan, and he was extremely professional, his work was first class, and I plan to use their services many times. I came in today with paint over spray on my car, and they made sure that every last speck was off. There is no up-selling or sales tactics like your typical drive-thru wash, instead, these guys operate on pure top notch service. If you are searching for a place to do any sort of detail, or just a mobile wash, Pit Stop is the way to go! They definitely made me a customer for life.
Home appointment on time. Excellent crew. Car looks great.
The level of service from this shop is matched by none. The people working here dont do it as a means to make money, it is their passion. I have been taking my vehicles to this shop since 2014 and I now go almost every Friday to give my car a quick wash. Their attention to detail and level of service is exceptional. The managers are pickier than I am when it comes to meticulously cleaning a vehicle and are very strict when it comes to reviewing the washes completed by the employees. I will never let another place touch my car after going to Pit Stop Auto Detail.To top it all off, the owner Marcus is a HUGE Denver Broncos fan, and he hates the Seahawks!! My kind of guy.
Fast and clean! Thanks guys!
Great team!excellent work!
Marcus and his team are always quick with replies to schedule our car washes, which we book every week. Pit Stop Autos team is extremely professional, dependable and thorough. I would highly recommend them to anyone looking for an honest and hardworking team.
They did a great job on my car at the quarters mall. Thank you and your team. Very nice.
Excellent service, thorough detailing and good prices. The definition of a fantastic local business - they do a great job at Pit Stop!
Dont waste your time. Left my car for four hours and no one even had a chance to move it. Appointment was made a week in advance was told two hours for work to be done. Four hours later car is still in same parking spot and no one touched it.
Best detailing shop in Arizona they really take care of your vehicle like its their own. They have excellent customer service and always fit me in on there schedule
Great job. Very efficient. Courteous team.
Good communication when on the way and that they arrived and when finished.
Professionalism, Punctuality, Quality, Value 👍
Used a $119 Arizona Premium detailing coupon and purchased $19 engine clean ontop of it - couldnt be happier. Service was really prompt (about 4hrs) and they did an _excellent_ job. Was surprised how new the engine bay looked and how thorough the cleaning.Really happy, even without Groupon will happily go back in the future when car needs some TLC.
Awesome group of guys! They do great work and are true car enthusiasts.
Brought in my GTR for detailing and opti coat. Great customer service, and when I found a small issue they were quick to fix it! Car looks great and for the past few months the opti coat really makes it easy to wash. I plan on using them again!
These guys were great. They truly care about doing a good job and want you to leave fully satisfied. My car was all scratched up due to the careless washes that it was given at the dealership. No new car should look like it has been sent through a machine carwash 10,000 times. Luckily the paint correction job these guys reversed that issue and then they threw on Opti Guard Pro! This stuff it amazing, it is like putting permanent teflon on your car. If you want you car to look its best and only want to trust it with best, make a Pit Stop with Marcus.
This place is a ripoff they charged alot for paint on a black car they said it would be perfect so i did it and they left alot of marring on paint my old detailer that moved charged half and did a way better job than these guys ripoff place they even took longer than my old detailer and still couldnt achieve what he did
Left my car looking worse than it originally was. Staff looked very unprofessional, the one guy looked like he hadn’t showered in quite awhile. Very disappointed
I had bought a groupon for $79 for total car detailing. Inside and out.It took over a month to get it in as he said they were too busy before that.I told the manager I had a Rogue(small suv) he said no problem.I spoke with him again to say im switching cars to a GMC Envoy. Againhe said ok. NOT in either phone conversation did he say it would be an additional$25 for an SUV!! In the fine print it said may be an additional charge but noamount in writing!They called and said the car was ready at 1pm I got there at 3pm to pick it upand there were spots on the front bumper, windows looked like they hadntbeen touched and I opened the door and the reason I bought this in the first placewas to get spots off the drivers seat! They were exactly the same!!!!I said something to manager and he said in the heat its hard to get streaks off windows. He said the floor area where the door opens is porous and you cant get stains out of that.....then he said ill have the guys redo these things. I didnt have time to wait! This should have been done before he called to say the car was ready!!!The guys went out to retry cleaning the windows....while I paid the extra $25 !!!!!This is the WORST car detailing Ive ever seen. We had one of our other cars detailed by Dannys and it was AWESOME. Every spot removed and it smelled clean . I honestly dont believe anything but outside wash and vacuum were the things done!!! I will never recommend them or use them again!!!!
Paid 149 for a full clean wax and clay bar on my Harley....them to come out for fifteen minutes left my bike wet outside in 50 degree weather?! Still water spots and grime on bike... No resolution and not even a call back after leaving messages...
On time and great service
I went this shop for removing stains in my car seat.They charged 70$ for removing stains . I went 3 times to remove the stains but they were not able to remove it. Its waste of time as well as money to go here. There after I went to Jackson Park in Tatum Blvd they charged 20$ to remove the stain and they did it. Even I dont want to give 1 rating for this Pit Stop. Its not worth.
Thanks for the clean car! Will be back in soon!
Very detailed and thorough
These guys are terrible about returning calls, follow-up, etc.
A++++