Jeff and his crew are top notch. They pay careful attention to detail and make sure all work is perfect. I am so pleased with the work every time I have taken my vehicles to Bridwell. They are honest, leave no loose ends, and every estimate is exactly what is promised.My recent visit on 3/8 once again was just excellent. Quoted price was spot on.
Bridwells staff are always attentive & friendly, the mechanics are knowledgeable. We are so thankful their close to our business!
Bridwells has always been first class in excellent service and the very best in car repair. Dependable and trustworthy.
I have used them for over 50 years and still think they are the best for servicing my cars.
Rude and ignorant employees and their evil highest price gasoline station in Scottsdale Arizona
Called over the phone said I can come in as long as I bring my car before closing. Then I call a little later and say that they can’t and he was rude over the phone.
Bridwells did a great job on my road ready tune up.
I have used Bridwell for all of my automotive maintenance for years. They are professional and communicate well. Highly recommend!
Totally professional at a fair price.
Complete confidence and peace of mind, coupled with absolute professionalism and automative engineering prowess.
I stopped for gas and asked for 10 gallons of unleaded. The attendant repeated 10 gallons. I heard him tell another employee 10 gallons. I gave him my credit card and he brought the receipt folded up around the card and I took off. Later, as I was recording my miles, I looked at the receipt. He pumped 13.53 gallons. I could understand if it was a little over 10 gallons, but almost 14? This equated to nearly an extra $10 on my credit card. That may not seem like a lot of money to most people, but I work hard for my tips. If you are going to squeeze ten bucks out of me for gas, that does not instill confidence in me that you wouldn’t pad the bill for repairs. Just thought the owner would like to know that you lost a future customer.
We have been using Bridwell for a few years now for everything from oil changes to auto repairs. They are very fairly priced and get us in quickly.
Very professional group. All of the employees and managers do their best to make the customers feel respected. Very courteous and I have had no problems with any of the work done. Good value for the money as well
They were fair and super amazing with follow up and keeping me informed even though I am slightly difficult at times to deal with. They genuinely seemed to care. Thank you!
My husband and I have been taking our vehicles here to get serviced for years and we have always received a high level of quality customer service. They always take the time to explain exactly what is wrong and have completed the repairs in a timely fashion. I appreciate the consistency in their customer service and they do quality work. Neither my husband nor I have ever felt we were being taken advantage of or that there was any pressure to fix things that didnt need to be fixed, theyre straight up with you on price, time to repair and from our experience they seem to truly care about making sure were satisfied customers. Were grateful to have found them and highly recommend them.
As always, I was given immediate attention and prompt service replacing the battery for my classic Rolls.
Been going for years. Always good work at fair prices. Big thank you to Jeff!!!! Saved me from financial ruination last week by convincing insurance that an engine break was part of a 3 month old accident. They didnt want to cover at first, and it would have caused real, significant financial issues for me. Thank you!!
I recently took my 2011 Toyota Highlander to Birdwell Automotive. I called that morning to describe my problem, they offered to look at the vehicle that day and have it out by end of day. They delivered.The team was communicative throughout the process calling to confirm the diagnosis and repair costs. Birdwell was very professional, very fair and delivered exactly what they said they would do.They followed up a few days later to confirm the repairs were satisfactory and that no issues lingered (there are none).They have a new long term customer - I will go back when I need service.
Always amazing service! Thanks, Adam, for taking great care of my cars!!!
I took my Toyota Corolla her for years because they always did great work, were honest and trusting. When I decided to buy a new used car I wanted to make sure I was making a smart purchase so I took it in to Bridwell and they did a full inspection. Everything checked out and now I will happily be bringing in my new Mercedes ML350 in for services and routine maintenance. I recommend Bridwell Automotive to everyone that wants top of the line service with a small town feel.
Jack and all the folks at Bridwell are a rare breed: honest, extremely competent and talented mechanics. I had to have some badly done work from another shop corrected in a very short time frame so I could show my ‘46 Chevy at the Goodguys show. They accomplished the impossible and had my car done in time for the show. I am grateful for their work and can’t say enough good things about them!
I love the Lincoln and Scottsdale location. I love and appreciate their honesty!!!! Also Adam is Awesome!! : )
We have been going to Bridwell Automotive for 10 years!!! I use to get quotes from other places first but Bridwell always had a better price. They are honest and always do their best to get my car done in a timely manner. I drive from Surprise to have them take my cars. When you find a good mechanic it is worth the drive!!!
I would highly recommend Bridwell. I have trusted them to do any maintenance required and have always been very happy with their work. They are fair and work is completed in a timely manner. Their honesty and integrity are what keep me coming back to Bridwell. The full servicegas station is a plus, too!
Terrible, I call to make an appointment and they don’t take them but some we are slow come on in now. I drive there from Chandler. There is one mechanic and he has a car in the bay. Okay I will wait. More than an hour later that car is done and pulled out the bay. I wait 15 more minutes and my car is still not in the bay. I go ask what’s up? The response is that it will be at least another hour the mechanic is at lunch! Seriously! You tell me come in we aren’t busy and if I would have stayed it would have taken 4 hours to get an oil change on a slow day! Mark Salem this shop is impacting your reputation!
Bridwell did an excellent job on my road trip inspection. We just got back from Lake Havasu and my high mileage car had no problems whatsoever. Highly recommend getting the road trip inspection done before any long road trip!
Its always a great experience, my job is in the shopping plaza. If I have issues with my car, they are there when I need them.
I have brought in 2 vehicles to Bridwell for various problems and have been pleased every time. As a new resident in Scottsdale, not knowing who to trust for vehicle services was tricky. However, the people at Bridwell have demonstrated professionalism and integrity and I love knowing that I and my vehicles are a priority. I very much appreciate all of you at Bridwell!
The team at Bridwell is the best!- The entire team is professional. Love working with a family business that takes such pride in servicing the community.
If high quality work, and top notch customer service are of any importance to you, I strongly recommend using this shop for everything from a fill up, to a tune up, and anything in between. It stands alone, having a real one of a kind feel, with their full service approach. I couldnt be happier with their attention to detail and their friendly, family style of treatment... Keep it up the great work Bridwell Auto!!
I am giving this place 5 stars and for a good reason. The environment, the employees, and the old school full service gas station really brought me back to when companies really took the extra effort to take care of their customers. My family and I were out there in Arizona from Southern California on a vacation for spring training. We were going to back to back baseball games and had very little time to deal with a car problem. Jack and the family that owns this place really saved our vacation by not only repairing our car in a timely fashion but they even gave me a minivan that would accommodate my 6 member family so that we can go on and see our baseball games for free. They were honest, hard working, very experienced and knowledgeable mechanics and downright friendly good Americans. By the time I left that place I not only felt like I got a fair shake but I felt like I made several new friends. If youre a local in Arizona its worth the drive to go see these guys if youre from out of town theres nowhere else you should go if you want to be treated right. Thanks again. :) Steve So. Calif.
The team at Bridwell are fantastic. Kind, helpful, and honest. I always feel taken care of and that they are honest and provide the best value around. Highly recommend!
My daily driver had a/c and overheating issues. They got it in on a Monday morning with no prior scheduling, had a detailed description of the issue by lunch and the job was done by mid-afternoon. Great service and reasonable pricing from Jack and the team at Bridwell. They also helped me find ways to cut costs. Would definitely go back.
Five star all the way. I moved here from California and with car issue’s they came to the rescue. They helped with transportation home and back and fixed only what needed to be fixed vs in California they fixed what they wanted.Trustworthy,Honest,lucky to live close by. Jack their mechanic is the best. :)
Was probably one of the nicest mechanics I have ever had the pleasure to work with. They were very kind and able to complete what I needed done.
Jack was great! Talked to me with respect, gave me a quote and stuck to it. I absolutely respect this. They diagnosed and repaired my issue within the timeframe given. I am very pleased to find an honest shop and i will return for future service and/or repairs.
They were great! They fixed the issue with my car because it didnt pass emissions, and also did the emission test for me to save time. Courteous staff would definitely recommend these guys!
They do a great job!
This place saved my vacation and saved my money. They did an oil change and found a leaking water pump and fixed it at a very fair price, saving me the hassle of a repair on the road. Good work guys!
The best full service gas station in Arizona!!
Great family owned shop. No hassles on trying to sell you extra stuff. They will take care of your car. Use them, establish a relationship and forget about expensive car dealers and their tricks.
For the last 20 years they never disappointed me or my cars. I have sent many friends to them with the same result. Thank you Jack and the crew at Bridwell!
Professional, friendly and knowledgeable .They have repaired our company car and my personal car and I trust them implicitly . Highly recommended:)!!!!
We have been bringing our cars to Bridwell for years and have always been pleased with the service and quality of the work. This time we brought a used car in for a pre-purchase check and left the shop with confidence in our upcoming purchase. Thank you, Jack, for a thorough check of the car!
Last week when I was on my way to meet and potentially adapt a rescued pup and my truck broke down...I was stuck in Scottsdale and couldnt find anyone to help me..even over the phone..I limped along having to keep stopping to let the truck cool down. I pulled into a shopping center at Scottsdale Rd. & Lincoln Dr where low and behold I found Bridwell Automotive Center!! They took such care of me. Gave me water and also my dog Felony. Turned out a connector on a hose from the radiator blew. They fixed it and checked all my fluids and replaced the coolant and water I lost and didnt charge me a thing! I was so awe struck it brought me to tears how kind they all were to Felony and I. I was then on my way and thank god no one had adapted Miss Demeanour yet. She now lives with us. There are still kind people in the world and I met quite a few last week...It brings back my faith in others..there is still hope. 💞💞💞💖💖💖
I absolutely love Bridwell automotive! It is so nice to see a full service gas station and service from attendants that care! Please frequent this service station you will not regret it!
Tech helped with Air Flow sensor ... and continued today .... to get it resolved! Ken Tessmer
Best Automotive Maintenance and Repair shop in Scottsdale and PV area. Been going there for 20+ years with multiple types of cars. Jack runs the Automotive Center and is first class in my book.
Courteous staff, job was completed at the quoted price. Car started when I went to pick it up.....LOL. My first time using these guys. It wont be the last. Thank -you.
A true service station. Attendants fill you vehicle, will check fluids and tires on request and they have full mechanic service.
I always have a good experience at Bridwell & appreciate the fact I always get aride home when I have car trouble. They get 5 stars.
Best auto detail guy ever!
The best service for your vehicle in Arizona. Thank you for always taking great care of my vehicle!!!!
Courteous staff,great service and fair prices. Highly recommend you frequent this service station when you require gas or service.
Always kind, and very professional and fast! Reasonable prices compared to corporate dealerships.
Absolutely great service on my Land Rover. Bridwells has me as a new fan. Thank you!
Once again, Bridwells proved to be, in my opinion, one of the BEST auto repair centers in the entire Phoenix area. When another auto repair facility said that a problem with my vehicle could not be repaired unless the entire system was replaced (at a very high cost), Bridwells discovered the specific problem and repaired it at a very reasonable cost. They got to the heart of the problem. Bridwells has proven once again to be honest and trustworthy. I can always count on them to give me the best service and to know that my vehicle will be safe on the road.
Top notch service, fair price, and you can trust them!
These guys are AWESOME! They have fixed my car a few times, being a woman sometimes car places will try to take advantage of you, not here they told me exactly what needed to be done. They were fast and friendly i recommend anyone to take your car of any kind here! Thankjs fornthe fast friendly and most of all bonest job! I will be back.
The car was my wifes. Service was good and timely. Thank You
We have been using Bridwell for a decade. They are always honest and provide great customer service. I cant imagine using anyone else.
They are fast and efficient
Great service. Ride to and from work. Will definitely use Bridwells for all my service.
Always helpful and knowledgeable staff on hand to speed service up at Bridwells. Ive trusted them with my cars for 10 years.
I love this place... Been here many times and its nice to still see a Full Service Gas Station...
Jack and his team are awesome. Honest. They work hard to take care of the customer.
First class service-As always my recent experience at Bridwell was great. My 2012 Land Rover needed complete rear brakes, brake flush, and all new air filters. Bridwell had my LR 4, in and out in one day, called me to confirm the recommended service, gave me an estimate, and completed all work same day, and the total fee was exactly as the estimate. Bridwell has serviced my Land Rover and other vehicles over the last several years, and their customer service, quality of work, expertise, and most importantly, their honesty and integrity are what has kept me coming back to Bridwell. I would highly recommend Bridwell for all of your auto repair and service needs.Vehicle: 2012, Land Rover LR4, HSE/LUX. Service Date: 05/30/2017.-David Eyester & Dr. Reem Kidess, Paradise Valley, AZ 85253
The staff is always professional, courteous, and great service.
Been Going to Bridwell for years now up until 6 weeks ago when I noticed damage to my rims when before hand their was no damage. So I had been going back for sometime since forgot about it but a week ago I noticed the night crew was very unpleasent to deal with. They were using rude vulgar language about one of the female customers and she didnt even notice. So since then I have not returned and now take all of my repairs to granite reef and mcdonald their at that shop. Be wise where you go.
Always get great service when brining my car into Bridwell!
I always get great service, and the costs are always way cheaper than the dealer.
The service was excellent, they were professional, courteous,and trustworthy. Thank you Bridwell automotive center once again!
Trustworthy and friendly.
Very professional service! Thank you!
Great and clean atmosphere
Professional and friendly, good on follow up!
Fast service! Will be back!
5 star
Expensive, still not working correctly!
Very pleased with the service. Thats why Ikeep going back