Hamed in sales and Marc in finance truly give you an experience that’s second to none. Hamed is very respectful, easy going, and always goes above and beyond to make sure you are more than happy. Not a single thing he could have done better! Marc in finance is always very friendly and enjoyable while making the finance process easier than ever. If you’re in the market for a Mercedes, look no further!

I have been a Mercedes-Benz driver for over 36 years and when it was time to find a new one I went to Simonson Mercedes-Benz. Steven at Simonson Mercedes-Benz made the selection and purchase of a new vehicle a stress free and even fun experience. There was no pressure of any kind and every thing was fully explained with no surprises throughout the entire transaction. I highly recommend W.I. Simonson Mercedes-Benz and Steven to any one really interested in purchasing an exceptional vehicle at a fair price with no games orpressure.

Traded my beloved 2008 Mercedes E350 in after 13 wonderful years with her. I dont think I would have done it without the help and expertise of James and Jamey Dell at Simonson Mercedes. Not only did they help me pick out a car that I would love but they spent all the time needed to walk me through the whistles and bells that my new car has. I will always have a soft spot in my heart for my old Mercedes but I think this new one is a great replacement.

Such a great experience. Sam and Marc were so helpful!

Jose is my service advisor. He was able to take care of my flat tire same day even though I came in late afternoon. Thank you Jose. Also shout-out to Moses for quickly finding the replacement tire. Overall I am happy w the quick and effective service. This is what I expect from a Mercedes dealership and I was not disappointed.

Naz and Marc were super helpful and got me into an amazing deal. They pulled some strings that no one else was willing to, honestly the best experience I’ve had with a car dealership. They both made me feel very comfortable and welcome which is nice cause most dealerships don’t do that with younger people such as myself. Super glad I came to this location, will definitely be back in a few years and will recommend my friends and family come. Let naz and Marc both know they were amazing

My car buying experience was such a pleasurable experience at W.I.Simonson Mercedes-Benz with sales person Jamey Dell. Although, they didnt have the vehicle on site with all of the features and color I wanted, Mr. Dell assured me that he would get the car I wanted and he did very expeditiously.The customer service made me feel very welcomed and attentive. I was also able to negotiate a fair price based on my research.I would recommend my family and friends to this dealership and sales person, Mr. Dell.I am one satisfied customer.Sincerely,Andrea

Great customer service, great employees! I had a problem with my car and was scared to drive. I called W.I Simonson Mercedes Benz service center and they suggested to bring the car to them right away, even though I didn’t make any prior appointment. Everyone was nice and helpful. My service advisor Mario was very nice and knowledgeable. He made the paperwork process very quick and easy, also helped me out with the loaner car, since I had to leave the car for a week. I picked up my car from service today.Big Thank you to Mario and WI . Simonson team!

We received a great deal from Keyhan on a 2021 GLE 450. I would recommend this dealership to all my friends, family and anyone looking to buy a Mercedes. Thanks for a wonderful painless deal.

Never had a worst customer service experience! Couldn’t be more disappointed. I reached over over a week ago online to try and schedule my service A appointment. I was bounced around via email with no one getting back to me. I finally called and had the rudest employee schedule my appointment. I’ve never left a google review like this before but something needs to be done with the customer service here!

Want to make this visible not as a customer but a neighbor of this business.My wife and I walked by W.I. Simonson Mercedes-Benz at 1626 Wilshire Blvd, Santa Monica, CA 90403 today, around 10 AM, and witnessed someone throwing a lit cigarette on the ground. When confronted, they pointed to the many cigarettes and said they will clean it up.There is a pile of cigarettes on the ground right outside this business which suggests to me that its the employees. I tried to snap a photo of the man but he rushed inside to an office in the business before I could, so fairly sure he is an employee. Its not ok to throw trash on the ground especially lit cigarettes in CA.

I drove from the bay to LA to purchase a S class 560v4 with AMG 63 with 43k miles for a great price! 7k below market. They held the car for me knowing I was driving 6 hours, with no deposit. There was a bit of a wait once i arrived, but after being greeted immediately and offered complimentary beverages and snacks. I also arrived later than anticipated. The finance manager Marc Rose was a pleasure to work with, very up beat and fun while maintaining his focus and getting paperwork finalized quickly and efficiently. With over 15 years experience I am convinced he saved me as much as possible, offered what was necessary, and didn’t try to up sell me all day. Told me what there was, and allowed me the time i needed to make a decision, no pressure, no guilt, no annoying repetitive sales pitch. I left happy with fully gassed up, sealed inside and out, sparkling clean ride. All the staff was respectful, smiling, and informative. I had many questions, all of which were answered. Not every employee knew every answer but they certainly found the person who did know and sent them my way. Overall, I was very satisfied with the experience, price, staff, and most of all my CPO Mercedes Benz!!! It was the best 6 hour drive home I’ve ever spent in a car.

There aren’t enough words to fully describe how incredible my experience was with Shawn Farahmand and his entire team. Shawn went above and beyond to make us feel confident, comfortable and excited when purchasing our dream car! He was committed from day one to find me everything that I was looking for, never giving up. I’ve always purchased my cars from Shawn because of how easy and wonderful he makes my car buying journey. My family and I can’t thank him and his team enough for everything, especially the part where I got my DREAM car all thanks to him! A+++, always, guaranteed.

How do I love W. I. Simonson Mercedes-Benz, let me count the ways!1. Jamie, the most charming, kind, understanding, accommodating and helpful salesman.2. The head of sales got me the best deal possible while being kind and patient as I pondered the details.3. Marc, the BEST document-signing/financial man for all the final details.No one can be as funny or as fast as he is.I have been with Simonson for over 20 years, leasing all my cars from them. Today I purchased my last leased car. The politeness, kindness, and gentility of this company should be a model for our nation!

Great car buying experience! Reza was extremely helpful throughout the whole process and even invited me to have lunch with the W.I. Simonson team (BBQ celebration on the roof thrown by the GM) while I waited for the paperwork to be finalized. This is a car dealership that treats you like family! Highly recommend - No pressure and great deals!

I know the tech (Curt) who worked on my car in person. Hes amazing, and a true professional. I had my both side mirrors stolen and had couple other noise complaints. Its all gone now. Thank you. My service rep Mario was also very helpful.The only minus I can say was that they dealership couldnt get me a loaner, even though my car was there for almost 2 weeks, and Id hope to get a good detail thrown in after an almost $9K Insurance paid bill.

The visit was to buy out my lease. Marcus Jerry, who was handling it, did an excellent job. He prepared in advance with documentation to reduce my waiting time, answered all questions, was pleasant and everything went smoothly. I was well satisfied with my visit and the transaction was completed without any problems and timely.

Awesome experience here! Found a lightly used vehicle and was well taken care of. The negotiation at the end was a breeze, Reza was wonderful to work with. Also working with Iman in the finance department was great too! Made car buying a fun experience, highly recommend!

Simonson Mercedes-Benz has been so exceptional and stellar for me. In the past, leasing a car has been an arduous journey but not this time. My team: James Watkins (General Sales Manager), Chris Bland (Internet Manager) and Marc Rose (Finance Manager) went above and beyond for me and I am so appreciative! Simonson is the finest and the customer service and care were outstanding and I am happy to be a part of the family!

I have had terrible experiences at car dealerships but Mercedes in Santa Monica were amazing. I didn’t feel pressured or that they were trying to upsell all the time - I felt in good safe hands with Marc Rose who really went through the financing quickly but thoroughly and everything was transparent. They seem to really care about the experience. I got a great deal as well! My original contact was souharda and he worked so hard to find a good deal!

The experience was excellent from the moment I was greeted. The facility is spotless and the staff is friendly and professional. With Tony Young I felt well taken care of and not taken advantage of; two things I find rare when having a car serviced. Hes a terrific listener, communicator and problem solver.

Marcus Jerry and the W.I. Simon son MB team are great. Last December 2020, I was close to the end of my lease and trying to figure out next steps. The next vehicle I want is the electric MB. Because it won’t be released until late 2021 and my current lease couldn’t be extended for more than one month, I wanted viable options, which Marcus provided. He listened to all of my concerns and, based on my future plans, the solutions he provided addressed those concerns. Ultimately, I decided to purchase my S450 and I’ll keep it until the new electric MB is released. Of course, I will purchase my new car at W.I. Simonson!The atmosphere at W.I. Simonson is very pleasant and the customer service is great. I would highly recommend W.I. Simonson, which is not close to where I live, but definitely worth the drive. Thanks so much, Marcus!

I could not be happier with Mr. Sam who made my purchase a very Pleasant transaction. Loved the great service I’ve received from Him. He was on top of it after one quick phone call, he found me a car that made me happy within my budget. He was patient with my endless requests and questions and a big Thank you also goes to Mr. Iman at finance department who also made the ending and signing so smooth with helping me choose what would benefit me in a long run driving this beautiful car.

I had such an easy experience getting into a new car lease with Hamed. He had so much patience with my millions of questions and concerns about getting a new car, and completely helped me feel confident and comfortable with my decision. I really appreciate how when I gave him my budget, he didn’t try to push it or make me feel like it wasn’t enough to get into my dream car. He made that budget work! Thank you Hamed for being such an easy and positive person to talk to - honestly it made such a difference in car shopping!!

Honestly, the experience could not have gone any better. Jamey was professional, personable, non pushy, and knowledgeable. And the follow up to see how we were doing with our new car was also a great experience. Would certainly come back to W.I. Simonson and would definitely seek out Jamey.

I have had nothing but excellent experiences, dealing with Simonson Mercedes-Benz. From the time I walked in the door, not even seriously intending to buy a Mercedes, from the time I walked out the door with one, I have felt so taken care of. Simonson Mercedes-Benz provides excellent customer service, setting them apart from their competitors. I am not very responsible when it comes to keeping up with servicing needs so I was so grateful to not only receive reminders via email, but to also receive personal phone calls and emails from one of their representative, not only reminding me, but also offering to facilitate in any way. Jose was the service representative who helped me. He was exceptionally polite, attentive to my needs, and efficient. He made the process extremely simple and go very smoothly.

Derrick was extremely helpful and very professional addressing all my concerns towards the vehicle. I would definitely request his assistance if I were to go back to get service for my vehicle.

Fantastic - Everyone was so helpful from the moment we walked in the door!

Romena in the finance office was beyond rude. They dont return your call after you purchase your vehicle. You would think they would have good customer service if you purchase a fifty to two hundred thousand vehicle. Horrible Horrible service. Next time Im getting a Range Rover instead.

Amazing experience. LOVED the team that helped me & was a fun time getting a car with them!

Great customer service. Timely and efficient.My service adviser was Jose Ortega, and he did an excellent job!

Nick is the man!!! I’ve been taking my Benz to him since it’s blocks from my place and the car wouldn’t start one morning. Took it in and nick helped me out friendly and very helpful. Offered me a loaner till they figured out the problem. He kept in contact till my car was completely done and fix!!!! Thanks again nick and to all the mechanics that got my car started and diagnosing the problem

Never again. First and last time I buy for this dealership. Everything about them is no good. Line and learn

So, I got into a car crash and totaled my BMW. I was so sad as I absolutely loved that car. I started my long and arduous search online for my next car/family member. I went and test drove a few cars and then I went to W.I. Simonson Mercedes-Benz. I had a list of cars I wanted to test drive. The first person I met with was Souharda Poudyal. He was very friendly and laid-back. Exactly my speed. I told him what I was looking for and gave him my list of cars. He said hed get the keys to every car and we could test them all. He made it so easy. The last car I drove I fell for. It was the one. Told him Id be back tomorrow to get the car. The following day I met with Farshad. He was also very kind and incredibly helpful. They had my car detailed and ready to go. Last I met with Marc in finance. This was the highlight of the entire experience. To say he went above and beyond for us is an understatement. He was so friendly and helpful. He reminded me of my favorite uncle with his friendly and playful personality. He really did everything he could to get us a great deal and make our car buy perfect. He even recommended some amazing local food joints as he shared our love of food. Seriously, he knows all the best spots. At the end I was just so happy I chose this place to buy my car. When I buy another car theres no doubt Ill be come here! Thank you for such a great experience!

Had a good experience at dealership, told them what I wanted and price I was willing to pay. Better experience here than at other Sonic MB dealerships such as Calabases. Finance was exceptional and very helpful. I’m the type if guy who buys every package and warranty. Dumb I know.However, after sales service is lacking. Can’t pair my car with Mercedes Me Connect features which allow remote start etc as I purchase vehicle pre owned. Online Mercedes Me call center says dealer issue and dealer is blaming Mercedes Me. Honestly it’s all a joke when the app clearly indicates that the dealer needs to remove previous ownership and Mercedes Me can’t link my profile cause they can’t prove I am in possession of the car.After sales customer service is lacking

This place has taken care of my family and myself wonderfully including The general manager Moeand James Watkins and my great sales person Farshad. He and they’re team was an amazing experience

This car was for my son. I worked with Marcus Jerry. This is the fourth car I have purchased from him over several years and the experience is always pleasant. Due to COVID we negotiated via text and all the paperwork was waiting for me when I arrived at the dealership and the car was detailed and ready to go. In and out in less than an hour. Great way to buy a vehicle and we are already working on a deal for my next car! Editing this original post to add that Marcus found the car with the exact specs I wanted for myself, which he refers to as the unicorn as I wanted designo leather interior. and 99.9% of the cars are MBTex We negotiated over the phone, did paperwork online and the car was delivered on Monday morning

Great experience with both Danny and MarcThey made sure I get a Great carWith the right features for meThey explained to me everything from A to ZAppreciate you guys !

Great service with the sales and finance team, kudos to Sam and Marc.

Experience was smooth and people were very courteous and friendly. Suharta helped us learn about the vehicle models and get to test drive one. Farshad made the deal terms clear and was patient with us.The only thing that is negative is that the specific vehicle color I was looking for was not available and we had to choose something else.

My service manager, Jose Ortega was caring and concerned and polite. His communication was clear and concise. He went above and beyond my expectations to make serving my car east. Thank you Jose!!!

Great service from Juan! So informative and helpful. Fixed the problem within minutes. Facility was clean and inviting, as well!

Everything was very smooth and quick. My car was washed and ready to go as promised.Great experience!

From start to finish is was just an amazing experience. Very professional, simple and fast .thank you for making this fun

Tim Hernandez was able to resolve 2 major issues for me. 1) I was having a battery failure issue--and he was able to deal with it on the spot, replace the battery and get me out the door within an hour. 2) I had a much trickier problem, which had to do with a set of new tires that I had purchased within the last 3 months at another MB dealership out of state. The tires had worn incredibly poorly and needed to be replaced with only about 3,500 miles of wear. Tims technical and business expertise enabled him to quickly decipher the nature of the problem with the tires--and then, he participated in a conversation that I initiated with the out-of-state dealer to resolve what could have been a really complicated and unpleasant issue with unbelievable finesse. He was a total gentlemen, not only in dealing with me, but also in dealing with the out-of-state dealership. Tim has a unique and masterful ability to communicate in a very positive and disarming fashion. As a result, he was able to resolve the issue in a totally professional manner that was fair and equitable to all parties. Honestly, if he werent such an asset to your organization, Id say we should send the guy to the Middle East--he is really great at conflict resolution. I look forward to continuing my business relationship with Simonson--and continuing to have Tim as my service manager. Ive always held the Simonson Service Center in the highest professional regard--but, this experience with Tim has taken it to a new standard. Thank you!

I went in for an A1 service. My check engine light was on and they wanted to charge me $200 for a diagnostic. I asked why the charge for something so simple. They said it’s an hour of labor cost... O’riley auto parts did it for free and within 15 seconds. Ridiculous. Will never come back to this service center. Rip off.

Souharda, James and Iman were amazing to work with! Thank you for making my first Mercedes purchase awesome!

You rarely meet someone like Marcus Jerry. I’ve had the pleasure of buying cars from him for the last 20 years. Each and every experience is special and I made to feel like family. More importantly, I trust him with all my referrals with the confidence that everyone I send his way will feel and appreciate the care and attention they receive. This is rare in this industry. Marcus is a special guy!

Yesterday I did bought Mercedes C 300 and I really enjoyed the experience from WI Simonson Mercedes-Benz dealership. The staff are professional And they work very fast, most of the cars are in ideal condition, and you can get unlimited mileage warranty under CPO warranty. Sincerely yours Zul.

Nice place to do business with. My document signing took shortest time and I purchased multiple vehicles. Shawn the sales rep that took care of me exceptionally friendly and knowledgeable. Would definitely recommend the dealership and Shawn.

Beautiful cars and A+ sales service. Reza, thank you!

Bought a 2018 E300, Salesman Sam was calling and calling to get the sale, he was very helpful then. Once I walked out of the door, we we had a few minor problems, but never heard from him again. Called him several times and he never responded. We would have been repeat customers. Very disappointed bad service as a sales person.

In 20 years history of buying cars this was pretty much the worst possible experience : we have found car on dealer website, we called to confirm the car is still for sale, we have asked dealer to please put the car on the side for one hour - that’s the time to get to the dealer . Dealer ensured us the car is on side . We arrived to the dealer test drove the c350e, after test drive dealer rep Navid - informed us “I’m sorry the car most likely will sell there is someone now running credit “ . I will bring this up to gen management and Mercedes usa . Bait cash buyer to the dealer just to show them car and say it’s sold !! We asked you to hold it for one hour . The worst experience in my whole car life . Wife left in tears

Easy to make appointment for service. Service advisor explained the required service clearly, service was completed in a timely manner.

Had a terrific sales experience with Chris. He was straightforward, honest, respectful of my time and most importantly did what he said he would do. Great hire. I’ll see him in a year for my next lease.

Mo is the ultimate customer service provider, for whom I am most grateful. He always gets 5 stars. The one star off is reflective of WI Simonson expense, not at all indicative of the high quality work and service provided.

I bought a certified pre-owned car from this dealership. They promised me that everything is working great and the car has no issues at all. After I made my purchase I noticed that there are a lot of issues in the car, touch pad is not working, inside of two door bars are broken and flapping needs to be changed, and some other minor problems which you dont want to see after you just bought the car. I spoke to my sales guy Sean and he only says sorry to all of this and advises me to take it to the service. Well thank you for the advise Sean! That is a horrible after sales experience. This was my first and last time, I will never buy a car from this dealership ever again.

I bought a glc 300 today and i love itA dealer who is Daniel was very kind and gave me a car very reasonable price. I will give 10/10 stars.

Amazing service! Excellent cars! We just moved to the USA and had no idea how to buy car and deal with registration and insurances...manager Farshad helped us all the way, he was patient and excited answering our million questions! Also, he did his best for us to get the car exactly we wanted (red GLA 250). We really appreciate efforts of the staff of W.I.Simonson company! Good luck in your business. You are the best!

My experience with your service dept, and in particular with Nick was very pleasant and professional!The repair work was performed promptly and impeccably and the car was pristine upon pick up!These are just some of the reasons Ive had my cars serviced at W.I. Simonson since 2005!

What a great experience, Navid and Shawn are real professionals at W.I. Simonson. The whole sales team took really good care of my needs and overachieved in every aspect, paperwork was all ready when i showed up, car looked great and ready to go, all the car functions where explained in detail and even got a follow up call the next day to make sure everything was ok.For me, the only way to buy a car.

Helpful staff! Thanks Chris!

Horrible customer service. Dishonest sales team. They don’t even answer the phone .

The best car buying service I’ve ever had. Friendly and professional staff. I highly recommend this place for your next car. Ask for Steve Leeisaranukul and you will find honesty in a car dealership.

Keyhan and the rest of WI Simonson Mercedes was a dream to work with. All of my questions and concerns were answered quickly and efficiently without ever having to drive there physically until I was ready to sign the papers. They were transparent and we had a great experience receiving our very first Mercedes, no games! :) Thank you Keyhan and everyone at W.I. Simonson Mercedes, especially a big thank you for wearing masks and making us feel so comfortable and safe during these times! Im like one of those freaks that almost never leaves and uses hand sanitizer and wears two masks and a face shield and they really put me at ease here, very professional, warm, down to earth! I love these people and I love my new and very first Mercedes!

Great customer service. Nice people. Excellent

Met with service advisor Derek Franklin. Intro was clean. Derek was very welcoming. He took it from there and handled the rest. He delivered standout service! I highly recommend you connect with.Thank you Derek Franklin!Sincerely,Eddie Morales

I have serviced my CLS 500 starting in 2006 followed by a ML 350 in 2008 at Mercedes Benz in Santa Monica without any problem. I went back to buy a GLE 350 in 2020. Sales department is excellent however the service department is the worse I have ever experienced. They returned my car with black stains on the driver seat and more black stains on the interior. I am in shock how careless the technicians are. Service advisor Tony took care of the leather seat with some chemical treatment. I noticed more stains after I left the service department. I called the service manager twice and left two messages with the person who answered the phone. I never received a call back. If you want your car to be stained by careless workers this is the place to take your car.

I’ve been going to WI SIMONSON for 40 years I wouldn’t take my Mercedes to any other dealership. The service is excellent Service writers are very professional. I have never left there after service unhappy. Frankly speaking I live very nearby to another authorized Mercedes-Benz dealership but I choose to drive to Santa Monica and WI SIMONSON for all the care they have given me over the years.

Our salesman Shouharda was just amazing. I have never been treated with such kindness and concern for what we wanted and not what the dealership wanted to push on us.Shouharda showed us all the features on both the GLB and the GLC, the differences, the similarities and then really let my wife and I discuss our thoughts with zero pressure!When we came to the point of price discussions, well that was very easy as well. I did my homework on MSRP discounts and Shouharda and I came to a quick agreement on the discount percentage again with little negotiation. All I wanted was a solid price discount and that is exactly what I received.People make a company and I would recommend Shouharda and W.I Simomson over any other Benz dealership!Douglas & Harper

We have been dealing with W.I. Simonson Mercedes-Benz dealership and the automotive repair center for many years. The service we have received from sales (Navid Shandiz) and customer service (Derrick Franklin) has been excellent: courteous, attentive, and helpful.

Farshad was amazing. He was a pleasure to work with. We highly recommend him.

One of the easiest dealership I have worked with. I was in and out in 2 hours. Ask for Koushki, Keyhan, he is the best! He is informative, amazing and make the process really smooth. He goes above and beyond for his customer to make sure everything is covered and done by right way. I recommended anyone to go see W.I. Simonson Mercedes Benz of Santa Monica.

It was fantastic and the person who was taking care of my car was AWSOME, I forgot his name but he went above and beyond to get my car ready as soon as possible.Thank you

Terrible experience yet again. They make you wait and hold your car hostage for something so simple. Took them two days to reset a sensor. Then they tried and charge us for made up problems. It’s obvious this dealership has no communication or organization. This is the absolute worst dealership I’ve ever encountered. I would never recommend anyone take they’re car here.

Great service! My service advisor was the best will definitely come back.

My experience with Tony was amazing, he was attentive and kept me posted the entire time during the process. Im definitely 100% happy with the service.

Marc and Navid are the DREAM TEAM! I came in on 04/17/21 and my sells rep (Nav) was stellar! He was honest which allowed me to connect and vibe with him immediately. He has great communication; he answered all my questions and gave me every option which allowed me to move forward with purchasing a GLC 300. I really appreciated his service. Nav then introduced me to Marc (the Finance Manager) who exceeded all my expectations. Usually at this point of the car buying process, it is long, slow and drawn out... Not with MARC D ROSE! My guy brought a level of enthusiasm to this process that I had never experienced. Truly UNMATCHED! He made me feel welcome and comfortable from the start. Marc was efficient, accurate, and a genuine person. His service was excellent; He made me feel like a valued person; not just a customer. I have purchased 2 cars before, and I have never experienced this level of high quality service. I could not be happier with my experience and the professionalism! I will purchase here again!

This place was absolutely great. My salesman went out of his way to make sure he got me the best deal available and had me in and out in 2hrs. Finance manager Romina was also wonderful explaining everything in detail without trying to oversell me on things I didnt need. I will be a customer for life!!!!!!

I took my car in to Simonson at 9:00 am to activate the Embrace system, they got right on it give me a loner and my car was ready within hours .I was very happy with the service this time .

Service experience was A+++ from start to finish. Derrick Franklin was spectacular in his knowledge, attention to detail, follow through and professionalism. A+++ all the way!

I worked with Reza, and their manager,they are both wonderful. treated me with excellent service and kind.

It was an overall great experience. Jim was super helpful and got me a good deal to service my car

Hamed and Reza were awesome! Great car and great price on a CPO. They were great and low pressure, gave plenty of space/time to look at the car, test drive etc. Very happy with the service

Working with WI Simonson was a dream come true. From start to finish, Mo, Navid, and Souharda provided more than an exceptional experience. This is what every customer wants and boy did they deliver.Thank you WI Simonson!

I was looking for the new model, very difficult to find Mercedes Benz 2018 GLE AMG 43 Coupe, in white. My search included nearly every Mercedes Benz dealership in Southern CA, at which time I discovered that W.I. Simonson MB possibly had the vehicle I was looking for! Once I called to verify, I spoke with longtime salesman, Mr. Damien Wheat.Right from the start, Mr. Wheat was very personable, knowledgeable and confirmed that indeed they did have what I wanted in their inventory! I met with Mr. Wheat the next morning and worked out a reasonable deal with him and Mr. Marc D. Rose, MB Finance Dept. Both men were easy going, patient and fair, without the usual pressuring that Ive received at other dealerships.When looking to purchase a Mercedes Benz, I highly recommend W.I. Simonson Mercedes Benz! And particularly, the aforementioned two gentlemen! They are very professional, courteous and really seemed to care about my wants and needs, above everything else! ~Happy Camper!

Sam was great. Helped us through the purchase process seamlessly.

A wonderful experience! Sam was super helpful and kind. I highly recommend this dealer.

All i can say it was great quality all the way they showed me a great car and knew the product they where selling and it sold me professional people all the way loved the experience

Antony expedited our service in a professional manner. He was knowledgeable and identified issues that needed to be addressed in addition to the regular service. The car drives like a dream, and I loved the car wash!

Very clean and staff is responsibly wearing masks. I have been servicing all my cars here for the past 15 years and always a good experience. Tim Hernandez is my current service advisors and does a great job!

W.I. Simonson Mercedes-Benz dealership made me think that buying a car can be fun. The car was deliverded to my home directly by Daniel Ha which was a good experience without wasting time. He helped me all procedures to go through and documents to sign. I was so satisfied with the most helpful and efficient process. So impressed by their professionalism and great customer service.

I loved the convenience of the pick up and drop off of my vehicle. I really appreciate Jose staying in touch wjth me and getting the car back to me on time. Thank you!

Everything went smoothly, and I was very satisfied with the service and with the cleanliness of my car when I picked it up. Derrick Franklin was very courteous and professional. Thank you.

Both Derrick and Ernesto were fantastic! I felt well taken care of by both of them. 🙏🏼🙏🏼

Farshad was great— trusting and made the car buying process so easy, I was in and out! I definitely recommend working w him if interested in purchasing a Mercedes.

Love how professional and knowledgeable they are. This helped me relax and put me at ease with the tranaction at hand. I diffently would recommend them and I do plan on doing more bussiness with them.I do want to thank them for being very polite thank you again.In Kyong Jung

So I finally wanted to get a newer car and I found it here at Simonson Mercedes of Santa Monica . I would recommend anyone looking for a new or used car to visit them . My sales consultant, Navi, was super polite, knowledgeable and professional . Navi and the finance manager made the whole experience super fast and easy . This was the first time I’ve ever financed a car in my life and I’m old so I was a bit nervous but they helped ease my anxiety . Thank you guys, I will definitely be recommending everyone I know .

Satisfied experience!!I was a customer greeted by the manager Farshad M. He showed me around and guided me through the available cars here very patiently. I must confess that this was my best car shopping experience ever! Manager Farshad M. was very informative and professional. The whole dealership environment is nice as well.

Professional, flawless and efficient car buying experience. Chris Bland was phenomenal.