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Santa Monica Motors
2318 Pico Blvd, Santa Monica, CA 90405, United States
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Santa Monica Motors

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er
Review №1

Very nice waiting room! We came here for our Smog Test. We did not have an appointment this morning and took a chance this Saturday morning. It was easy! They took our car immediately and said she could wait in their nice waiting room!

Jo
Review №2

Ive never been so happy with a service that is normally seen as mundane, confusing, or frustrating. Santa Monica Motors and team helped me with everything I needed for my car.First and foremost, I was greeted with the warmest hello. They were so helpful, open, and honest through my visit there.Through casually talking, they told me they also did vehicle registration there (I was moving from Texas to California, and was still confused with what all had to be done, in what order, etc.). Not only did they saved me from having to go to the DMV again (5 stars right there), but they explained the entire process from beginning to end, and made the transfer so easy. They even changed my plates for me.I cant thank them and recommend them enough!

ja
Review №3

While making an appointment over the phone, service was incredibly helpful and prompt. Brought my vehicle in and my quote was very fair, they beat my dealer by $100+ and my work was done in 24hrs!Would highly recommend

Sa
Review №4

I made an appointment well in advance specifying that I needed a vin verification and title transfer. Upon arriving they informed me that I not only could not do my VIN verification but could not do the title transfer without the verification. They were not apologetic and it was a very frustrating waste of time. They also have not taken down the sign claiming they provide verification. Will not be returning.

Jo
Review №5

We need more people in the world like Bob... awesome experience, easy, fast, good stuff.#1 in smog check. Covid precautions in all aspects of the complete transaction. From drop off to pay n leave, well thought out. Thanks again. See ya in 2 years.

B
Review №6

Five stars. Best service.

Ka
Review №7

It was my first time and The Inspector guy Joseph was very professional and he had very good customer service the price was very reasonable and service was very fast. The girl at the front counter had very good customer service as well I will tell all my friends about this place and I will definitely come back. Thanks guys

sa
Review №8

Went to get a smog check yesterday. I always come here Bob is a sweetheart. Fast friendly efficient professional. I would highly recommend you come here

re
Review №9

I Love ❤️ Santa Monica Motors, they have taken excellent care of my vehicle for 10 years ...the Best!! Ray is wonderful, honest, genuine and positive energy, I truly appreciate him. I highly recommend Santa Monica Motors 💫🌟

Ro
Review №10

Just moved from Monroe NC to Santa Monica. Dreaded the idea of getting the Smog Check and CA plates on the Car.Not only is this place professional, clean, great location and quick.Ray Hodrick saved me hours at the DMV be reminding me that AAA in Santa Monica could handle the transfer at their office a few blocks away!I was out with new plates an hour later!THANK YOU!!

Ke
Review №11

A neighborhood staple and the only place I go to for my annual smog check and maintenance on my truck. They are always professional, courteous, knowledgeable and go above and beyond in contacting you to explain the issue to ensure you’re comfortable with any work that needs to be performed before it’s done. Each experience is white glove service without the exorbitant cost.

L.
Review №12

I was looking for alternative to Dealer for servicing and realized my favorite Smog Check place also does regular car maintenance and servicing. (Also a neighbor recommended them.)Made an appointment for Oil Change and Inspection. Good updates. Don texted a list of recommended repairs (with pics of my dirty filters and brakes) and I called to confirm the work.Now, car runs great. Happy Customer. I will return.

En
Review №13

My experience started with a call. The person who answered the phone was professional and provided me with more than enough information so I was prepared for my visit. The gentleman that met me upon arrival was courteous, assuring, and thorough. They usually suggest you carve out 30-mins for the smog check, but my car was done within 10 minutes. The cashier that processed my payment was efficient. All in all a great experience and I will certainly be back in the future!

Sa
Review №14

Excellent service! Professional, friendly, thorough, fast, and very clean! I highly recommend Santa Monica Motors! We will go back and refer our friends! :)

Ri
Review №15

This is a great place to do smog certification. I have used them before. It is a great place to do smog certification during the pandemic. Lots of thought went in to how they handle you and your car with the minimum risk of exposure. On top of that, the process was fast. I highly recommend Santa Monica Motors.

R
Review №16

The folks at Santa Monica Motors are top shelf! It is the kind of service you often look for yet rarely find.From the owner to the admin teams and each of the service techs I have dealt with are courteous, professional and knowledgable.Truly refreshing doing business here.

De
Review №17

I drove in without an appointment, and was promptly met at my car and told I would be able to be in and out within 30 minutes. I went to pay, was offered a very comfortable indoor seat as it was cold and windy, was honored with a discount, and was out the door in about 20 minutes. A great service; a great experience.

AN
Review №18

Very quick and easy, no complaints. I have a super old truck and other places give me a hard time for it but they didn’t care at all. Will come again for anything car related.

Ni
Review №19

Great service. Professional, efficient, friendly and very safe! I will highly recommend to my local friends.

Ch
Review №20

I came here based off a recommendation from a friend. My experience was great, I was greeted right when I turned into the parking lot. The smog check was quick and they sanitized my car after performing my test. Excellent service all around, and they give discounts right off their website. I will be coming back here.

Ra
Review №21

These guys are the best! You’ve helped me so much over the past 5 years or so. This review is long overdue.Thank you for your excellent service.Today, Steve helped me out big time.Awesome guy!!

Me
Review №22

I got my Smog test today Saturday, everyone was so kind and helpful, a few years ago I took an elderly womens car here for her smog check and I never forgot how kind they were, so that is why I brought my car here, Kindness, they make you feel comfortable also.Best experience I ever had getting my car smogedthank you Santa Monica Motors for your Kindness.I will tell people I know to come see you.See you next time! Meryl Parks

Ka
Review №23

I went here for my smog test, everyone was professional and polite. I was greeted right away pulled into a spot, my information was entered into a iPad, I then waited in a nice area outside under an umbrella. The service was super quick, got a text when it was done, went inside paid and was out of there. They even have a 10 dollar coupon online that I used towards my service. I would go back again.

Su
Review №24

These guys were great. Super quick and attentive. Informative and Covid Safe! The price was right too. I would highly recommend this place.

Li
Review №25

I’ve used Santa Monica Motors for years. I delayed this service due to Covid, but was happy to see all the safety measures they have in place, including a outside waiting area, ability to pay online, and handing me my key with a clean towel. Fantastic. Highly recommend.

Ro
Review №26

I took my car to get the smog check and Park helped me. Amazing customer service, literally got in and out in 10 minutes. I really recommend these guys.

Ca
Review №27

Very nice people -- efficient, quick, professional. I also have to say, I was extremely appreciative of the detail and care they took to protect me and themselves in regards to the Covid19 issue. I felt safe and protected while also doing business (paying my bill) in the office. I will use them again in the future.

Ca
Review №28

Steve & Co. are super!! They did my biannual Smog this afternoon for my Carolla, and Im very happy with their service! Complete professionals and very courteous, highly recommended! Thanks again Steve & Company, you all rock US!!

Ja
Review №29

Got a smog check here.Good distancing in reception/payment area, which I appreciated. Informative and friendly service, both at reception/payment and in the garage itself.. Quick (

De
Review №30

This is the second time that I have taken my RV to Santa Monica Motors for the annual smog check and I have been extremely happy both times. Staff are friendly, price is good and they get you in and out fast. Would highly recommend.

Jo
Review №31

We could not be more satisfied with Santa Monica Motors. We had the smoothest and most efficient SMOG check Ive ever had, and we will return / recommend to any and all friends. Personable, professional, and ultra-clean throughout the process. Thank you and see you again!

St
Review №32

Absolutely professional and friendly! The first place that takes COVID seriously and the absolute friendliest of people! 10/10 would recommend!

Ca
Review №33

Fast, excellent service. The best I’ve seen in a long time

Sh
Review №34

I love Santa Monica Motors. Ive been going here for years and they never disappoint. My last Smog Check the other day - took 20 minutes and they were so efficient. Great company, local and always deliver. Ive lived in SM for over 15 years now and would never bring my car anywhere else for a Smog Check. Clean, friendly, fast and reasonable - what more could you ask for when none of us really want to have to do smog checks in the first place right? Highest recommendation possible. Customer for life here. Oh and they have a coupon online for $10.00 off which never hurts in these crazy times...5 stars :)

Jo
Review №35

I think the thing I appreciate most is the honest updates. If it’s bad news they give it to you straight, if it’s good news they just take care of it and make it easy.Ray is awesome. He takes care of everything from start to finish. Solid guy.

An
Review №36

These guys are great! I called ahead and they made sure that our smog check was done quickly. Best experience Ive ever had for anything auto-related. Thanks guys!

Ja
Review №37

Great experience! The smog check was very fast and easy. The office was very professional. I definitely will be back. I highly recommend this place!!!

Jo
Review №38

Have been going here for 30 years. Hands down the most efficient, best run, reasonable, and honest car service place on the Westside. Have a fixed price schedule, no phony baloney. Employees are courteous and also health conscious. Wish they did more than smog!

Ch
Review №39

Fast and efficient. Always reliable. Weve used them for years.

Da
Review №40

Exceptional service and quick smog check provided. This is our place for Smog Checks fie both of our cars.

Ad
Review №41

The process for a smog check is super easy and quick with status updates over texts. Staff is friendly, knowledgeable, and helpful. I’ve gone to them for my smog check several times now. I send my friends here, the experience with staff and service is always consistent. Highly recommend.

TO
Review №42

Great for a Smog check. The entire process took about 15-20 minutes.They have a nice waiting area (even though I did not wait long). Employees were friendly. Environment felt sanitized and all cautions were being used for virus protection. I have been coming here for several years and I will continue to do so.

Sa
Review №43

I am so glad I found this place! Amongst other things my air conditioner wasn’t working and I didn’t want to spend a fortune on these fixes. I called beforehand and they were super helpful. Went in for my appointment and I was relieved that everyone was wearing a mask and there was contactless check-in. They did a great job and it was in my budget! Definitely going back here for any car problems, wishing I would have found them earlier!!!

Pe
Review №44

Great experience every time. Bob greeted me warmly (as always). They took my car right away. All went as planned. Every experience I’ve had has been a good one

An
Review №45

My experience with SMM this past week was 5 star service! I have an old car (2001 Ford Focus zx3) that I want to keep running as long as possible. It’s had an incredibly annoying vibration (the whole car vibrated) for years. I’ve taken it to several mechanics who said “oh it might be this or that” with no concrete solutions. Finally the vibration got bad enough that I decided to pay the $ to have it fixed. SMM diagnosed it very quickly and sent text messages with pictures, descriptions and a quote within a day of me dropping off “ol’ blue”. My car was fixed within two days and drives like it’s brand new!The lobby is also very nice and the employees at the desk professional and polite. Ray was very nice and helpful at explaining the process. I feel the prices were fair. I will always bring my cars to SMM from now on.

Tr
Review №46

Ive been coming to this place for over 10 years for our 3 cars (my own, my wifes and my sons), most of the services were for smog certificates, several times were to fix engine oil leaks, replacing starter and oil changes. Overall, the staffs and owner are very professional, honest and knowledgeable which gave me great confidence with their work.

Ma
Review №47

Been coming here for several years to get a SMOG check. Clean, friendly, and professional. Even with all the new plexiglass, it’s always wonderful to see Bob’s smiling face from behind the counter. I love supporting this local longtime business.

Al
Review №48

I have been coming here for smog test since my car turned 6 yrs old. Always in and out in less than 15 mins. Good price too (with the online coupon). Will return in 2 years time.

Ma
Review №49

I’ve always had a positive experience here - they’re extremely helpful in explaining the details of the service and have quoted me lower than what I’ve been quoted at a Nissan dealership (I have a Nissan). They almost always get the work done same day or next day, and have easy interfaces to provide quotes/updates to the service and they text you when you’re cars ready. In general, the staff are always so helpful and friendly. I definitely feel like I can trust Santa Monica Motors with my car. Highly recommend

Br
Review №50

Probably the nicest staff I have come in contact with in a long time! Bob was so attentive to the social distancing details and so gracious for my service. Great conversation too! I will definitely be back!

Vi
Review №51

They completed my Smog check, they were kind clean and fast. Customer service oriented. 10/10.

By
Review №52

There are all ways nice end profesional specially Mr. Bab

JO
Review №53

Ive been getting my smog tests done here from several years. Always great, thats why I keep going back. This visit was same as always: fast, efficient service. A nice touch was the $10 emailed coupon I received. I made an appointment but didnt really need it. Fortunately, there were no other customers there when I arrived, so I got in and out very quickly. Service was friendly and helpful. Ill go back next year for the smog check of our other car.

Tu
Review №54

My experience at Santa Monica Motors was disappointing only in regard to the price. I am still struggling to understand the amount of money paid for the services rendered, and this may cause me to look elsewhere for future needs. However, in every other way my experience here was efficient and professional. I especially appreciated the efforts they were taking to make customers feel safe regarding the pandemic; at one point a gentleman wiped down something he had handled with sanitizer before handing it back to me. If price were no object, I would certainly return.

Ka
Review №55

They are great! Ive always had wonderful trustworthy service from them. It is always a clean and pleasant experience.

Ge
Review №56

Have been coming to Santa Monica Motors for many years for the smog certification on my cars. They have always been very professional, and their prices are the best in town.

Ma
Review №57

They saw me quickly, they were incredibly courteous and friendly. Everyone was super professional. Can’t go wrong.

Ga
Review №58

I first tried out John and Eduardos shop after the local Lexus dealer told me I needed to do $5000 of work on my out-of-warranty car. They quoted me a price of around $2500 for the same work and did a fine job. Since then theyve proven that they are trustworthy and do quality work. I happily recommend them.

An
Review №59

Santa Monica Motors provides a safe, friendly and excellent “contactless” smog check experience. Masks are worn, distances are kept, and there’s even an option to pay via text without ever stepping foot inside. If you’re nervous about getting a smog check during the pandemic these guys will put your mind at ease. Highly recommended! .

Pa
Review №60

This place is a total scam. I went in for a smog test and they failed even though emissions were clean. There was a piece of tape on the air duct and they failed the test...so that I could go to a buddy of theirs for expensive repairs and then come back for a re-test. They had the nerve to call me and suggest a completely different error than in the printed report.

Sh
Review №61

Very professional. So fast. They konw what they are doing. Bob is excellent.All of my family, 4 cars,go there for 15 years.

Fr
Review №62

These guys are absolutely wonderful… Super fast, great service always…

ks
Review №63

Ive been taking our cars to these guys for years to get smog checks and they are great. Wonderful customer service and Im always in and out quickly.

Be
Review №64

I’ve come here twice now and highly recommend. Pleasant experience, on time and efficient. And took measures to help customers feel comfortable with many Covid precautions.

Cy
Review №65

Very efficient and professional smog check, conducted promptly. Well prepared for keeping customers Covid safe.

Gl
Review №66

They are very good at what they do and very professional about it

Ki
Review №67

Fast, friendly, professional. I’ve been getting SMOG check certifications here for our cars for 10+ years and am always surprised by how simple they make the process. Now, during COVID concerns, they offer contactless service. Thank you!

Ja
Review №68

Service is always good and everyone inspires confidence because everyone knows what they are doing. Additionally, I was particularly impressed with all of the safety and sanitary procedures that are in place due to COVID 19. Not all businesses follow guidelines. But Santa Monica Motors follows them explicitly. I was definitely impressed.

Ly
Review №69

Ive been taking my cars to Santa Monica Motors for years and my cars keep running and running. and running. Theyve taken care of all repairs and oil change services and Ive never had a complaint.

r
Review №70

Fast turnaround and extremely friendly. excellent job of COVID-19 preventative measures. will return

Ta
Review №71

Great friendly experience, they had me in and out quickly and I felt very safe in their space with the numerous safety precautions they have in place for the Covid pandemic. I just moved to town and will certainly be back to these guys for routine maintenance.

Jo
Review №72

Bob and Ray are great guys. Wonderful service and super friendly & helpful. They both know customer satisfaction and care.Highly recommend this business....the best!!!

In
Review №73

Steve was great! Very friendly. It’s an efficient process, fast and Covid safe ! Reasonable!

DJ
Review №74

I have used Santa Monica Motors for the last five years... they are always professional and do great work expeditiously!

Co
Review №75

I had a wonderful experience at Santa Monica motors today. In particular, Steve, was very helpful and quick and went above and beyond for me. I highly recommend them.

Au
Review №76

Ive been going to this place for over 10 years and its always the same service awesome quality of experts with humble personalities.very reasonable priced as well and I think you have to be beautiful or handsome to work there..... With excellent customer service. 🥰

An
Review №77

Simply put Santa Motors is the best. I took my car in for the DMV smog check. The car was serviced immediately. All the men who helped were polite and professional. See you again in two years! Thank you!

Kl
Review №78

Great experience! Ill definitely be back! Thanks guys for making it such a pleasant experience!👏

Ju
Review №79

Smog Check appointment done quickly, and checked my tires for me too. They were set up perfectly for Covid-19 Safety, outside, well spaced and came out there for payment details. No need to go into office. All the same for a brake light replacement too. Thank you Santa Monica Motors.

Al
Review №80

Bob and his team are awesome people. Very professional, on time, fast, accurate and reasonable. They always have coupons on their website also.

Ja
Review №81

Social Distancing, professional and quality work in a timely manner.With Appreciation,JM

Ma
Review №82

Great place. Very nice people, efficient, with a clean and comfortable waiting room. I priced them out in advance and they were the best price too. Highly recommend going there for your smog check.

Je
Review №83

I always take my car here to get a star smog check. It’s easy, fairly priced, and quick. I would definitely recommend them.

Ta
Review №84

Very clean nice environment. Professional, friendly and excellent service overall!...I will continue to do business here. Definitely.

Lo
Review №85

I am a repeat customer to Santa Monica Motors. This facility has the nicest employees. So helpful, care about your car and most of all they care about you as their customer. Their waiting area is clean, you can make your own cup of coffee, and have bottled water available. Highly recommended!!!!

To
Review №86

I wanted to share a most pleasant experience at Santa Monica Motors yesterday. I needed a smog check and the gentleman who first assisted me was there, just as I pulled in the parking lot. In pre-covid days, there was a room to wait in with free coffee, etc, but those days are gone. Not their fault. Besides, it was a warm day, so being outside, under a big umbrella was no big deal. In fact, the smog check was completed before I had a chance to check all my emails on my phone! The gentleman brought me inside, where I paid Bob, the really nice owner who has been there for years. Everything couldnt have taken more than fifteen minutes. I highly recommend SM Motors when you need your next smog check.

Ro
Review №87

Went in for a smog check. Totally excellent service. In and out fast. Very nice ans experienced people here. I recommend this business for general automotive needs.

Ri
Review №88

Prompt, professional, transparent. Enjoyed their work and will be using them going forward.

Su
Review №89

Fast, courteous, clean facilities, covid compliance, & good value.

do
Review №90

Ray and Bobby rock as always. Amazing shop and trustworthy. Thanks for everything team!

Sc
Review №91

Great place, first time there. Stopped in for a smog test and they were incredibly polite and professional. Got me in and out quickly. Would definitely use them for any of my auto needs in the future.

Ma
Review №92

This is the second time I have had my smog certification at SM Motors. They are quick, efficient and their customer service is excellent.

Jo
Review №93

I dont leave many reviews, but I feel compelled to do so here given the outstanding quality of service that Santa Monica Motors consistently delivers. Ive been a customer of theirs for several years, and they have always taken good care of me and my cars. There have been two separate recent instances where I have had to show up unannounced, and they have managed to fit me into their busy schedule and have service completed in the same day. They are honest, dependable, and responsive, and I highly recommend them.

Da
Review №94

Ive been to SM motors several times over the years for my smog tests. Always fast freindly service. Just a great group of people from the service mechanics to the office personnel. These folks know what their doing....highly recommend.

He
Review №95

Excellent service! Highly recommend. I stumbled upon this place for a smog check - they took me in right away, I was in and out in 15 minutes. The only problem with the speed was that I was having such a delightful conversation with Bob and would have gladly waited longer to chat with him more :) ! It’s a bit pricey at $69.95 but there was a $10 off coupon they told me about so it wasnt as bad and I prefer to support small local businesses. Definitely check them out and make sure to say hi to Bob!

el
Review №96

Great experience. Second time going here for smog test. The guy knew who I was before I even told him why I was there. Girl on the desk was extremely friendly and helpful. Expected it to take longer than usual as it was midday when I dropped off the car. Took all of 15 minutes. Would definitely recommend. Very happy customer :)

Ka
Review №97

Ray worked w me throughout my experience at the shop the past couple of days, and i am very grateful for that. ray and the shop were consistently very helpful and accommodating to me, friendly, and did everything in their power to make sure i was good. whether it be a ride home or a rental in emergency scenarios or a minor miscommunication that could’ve led to an issue, they were amazing at resolving everything and making sure my experience was as smooth and affordable as possible.thank you!!

Ge
Review №98

A very professional and clean shop with courteous staff.

No
Review №99

Always come here every other year for the last 15 years! Bob is always amazing! Very helpful and accommodating and informative! I will be back in 2 years! Thanks for all your great help and hard work to all the staff

B
Review №100

They may not be the cheapest game in town, but they are very professional and I’ve had only good experiences. So, it appears those extra $$ are going toward competence, which is reassuring. Also, during this pandemic, they are really making a good effort to distance and sanitize things.

Information
100 Photos
100 Comments
4.9 Rating
  • Address:2318 Pico Blvd, Santa Monica, CA 90405, United States
  • Site:https://santamonicamotors.com/
  • Phone:+1 310-450-6510
Categories
  • Auto repair shop
  • Department of motor vehicles
  • Honda dealer
  • Hyundai dealer
  • Kia dealer
  • Lexus dealer
  • Smog inspection station
  • Tire shop
  • Toyota dealer
  • Vehicle inspection
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–4pm
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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