Great service. Luis was professional & very informative about my car. Will be using them again!
I have taken my cars, BMW and MBZ, to Tony and Luis for more than 6 years now. They have always been honest and upfront about the work needed and getting it done at a fair price. In addition to the regular maintenance, I have had them rebuild the engine in my 1982 Mercedes 380SL. They really know their way around the older cars that I prefer to drive. I wouldnt hesitate to recommend Pacific Motors for your vintage MBZ or BMW.
Can’t say enough about the professionalism, sincerity, and trustworthiness of Luis and his team. Really appreciate how he took care of my e63s and resolved a situation I had with a local dealership. You know you are dealing with a pro when his heart isn’t set on overcharging or tricking customers. He just says it how it is. Would recommend him for any MB needs.
I have a 1974 MG MGB, needed to get my headlights fixed as I use this car for work sometimes on tv shows. Needed it done asap and Luis got it done for me within a couple hours. I live right across the street and had been thinking of trying their shop out for a while now, as my regular mechanic is 35 minutes away. The crazy thing is they didnt even charge me, I will definitely be coming back to them from now on!
Luis was excellent. Highly recommended.
A really good repair shop for all things Mercedes. I have taken my 4 year old Merc there and nothing has phased them. Luis is unfailingly pleasant and helpful and their pricing is great, about half Simonsen. I thoroughly recommend them.
Great shop with reasonable prices and knowledgeable staff
They are the best! Sadly I moved to another state and I really miss them Louis, Tony and the all staff at Pacific Motors are outstanding.
I have 15 Mercedes, and even on the E320, which is very rare, and they are more proficient than anyone! This includes the official Mercedes Benz site, which could not help me at all. They are also consistently communicative and responsible no matter how busy they get, which is also not appreciated sometimes until you get a shop that is not!
Even if you dont own a Mercedes, Luis is the one of the most friendly and helpful mechanics Ive ever met. When I needed brake pad replacements on my Honda, he was efficient, answered all of my questions, and extremely responsive.Normally Im apprehensive that they might try to upsell me on services or parts, but I trust Luis and his team. I think I found my regular mechanic in the area.
My valued guys who take great care of my 9 year old Mercedes. Cant recommend them high enough! Super fair and honest, half of why you would pay the Mercedes dealer. Luis and Robert are the best!!
Luis and their team at Pacific Motors are the best! Theyve always taken great care of my 2002 Mercedes C240, and keep it running like new. Great service and great prices
Luis is the most generous and kind mechanic you will ever meet! He has been so helpful, I cant praise him enough. If youre looking for someone honest, this is the place!
Terrific and honest Mercedes service. Luis, Tony and Robert are the best and very fair in what they charge, which is usually about 40% less than the dealers in house service. They have taken great care of my 2007 SL550 for a number of years now. Highly recommend!
Honest people. i am local
Ive known Tony Martin for over 30 years and he and his team are quite simply the best. Fair, honest and pleasure to deal with, Pacific Motors is the only place I would entrust my Mercedes. Great guy, great place, cant say enough good things.
We have been following Pacific Motors since before they moved to their present location. My wife, Joan, has had all her Mercedes serviced at Pacific Motors going back to the 1956 diesel that we brought used in ~1963. At the present time Tony, Luis, Robert Ric and the rest of their crew service all 5 or our vehicles. Honest, reliable, on time, and they certainty are experts.
The personnel is attentive and the facility is really pleasant and conveniently located!!
Luis and team are incredibly responsive, communicative and trustworthy. I trust them implicitly. Ive recommended friends here and will continue to do so.
Pacific Motors has taken care of my 2002 MBZ for years. They are fair, honest and really go the extra mile to take care of their customers. Luis is professional, knowledgeable, and kind. Wont take my car anywhere else.
They are honest and never try to sell you more repairs, parts then you need. Great customer service with Mr. Martin and Luis. My 77 year old mother brings her car in anytime she hears a ping and they treat her with patience and courtesy.
Luis and crew consistently do great repair work in an efficient,cost effective and speedy style.. We wouldnt use anyone else Jon Kramer
My wife has had her car serviced by Pacific Motors now for the last 9 years, I cant say enough about the excellent treatment we receive. There are never unexpected charges, if they find something needs attention we get a phone call as well as an full explanation of what has to be doneI cant thank the staff at this location enough for the way they look after us, and our 10 year old car, and I would recommend anyone with a Mercedes to go along and find out for them selves just how good they are,Chick
Pacific Motors is the most honest, fair and reliable establishment that I have ever used. I will be with them as long as I own a car.
Luis is a life-saver! They really take care of me and my 98 SLK230.
Great Mercedes-Benz shop. Very helpful
Luis and his guys are great - honest and fast and fair in every way
Pacific Motors Mercedes is the best service center and repair shop for MBZ.I used to go to MBZ dealers in west side for maintenance but the sale rep of MBZ dealer, he recommended this shop instead of his.Since then I ve been going to Pacific Motors for years.Also they have the best price in town and they are not tricky with female customers. :)Luis and Tony also all the guys at Pacific Motors they are always helpful and professional.I highly recommend Pacific Motors, look no further !!
Best place to go for Mercedes Benz owners like me!!!
Excellent service if they know you or your friend refers you
Excellent service, reasonable cost, always prompt and friendly!
The mechanics there dont know how to write an estimate correctly, they write rounded up numbers, and inflated numbers, and dont give you breakdowns on how much the parts are and how much the labor is, very unprofessional.