I hired so cal to pour 1200sq ft of concrete, put up two retaining walls, and move an irrigation manifold.First off the job starter two weeks after the proposed date they gave me once signing contract. Finally a crew starts the job and three days in they vanish. This was a crew that the salesman particularly wanted for my job just quit or something. So another two weeks go by and another crew starts. Let me remind you this is now over a month since the proposed start date. Almost 7 weeks from signing contract. I have had nothing but problems with this company and zero accountability on there end. I heard nothing but excuses when a problem came up. For example, they moved a water manifold. Once moved it was leaking. I was told thats due to the pressure since we just moved it, it will stop in 24-48 hours. 72 hours later still leaking. Someone comes out again they replace manifolds. Guess what? Still leaking. Another 3 days go by they send a new guy out to replace.(have never seen this guy on the job before. He replaces the manifold with a completely new/larger one and he told me the ones that were on there were cheap and not good. Amazing I get some honesty that the manifolds the other crew purchased and used were CHEAP.The major issue I have been having and still continue to have is with the concrete. I have a major crack in the concrete, this is no hairline fracture(see picture). I informed so cal of this crack on July 5th. To this date not one person has come to check it out aside from the project manager. He does not know how to fix so he took pictures. Another two weeks go by and I havent heard anything so I call. They say they are trying to find a foreman to evaluate, and the Foreman is on a big job for a month so i am going to have to wait a month. Does this company only have one foreman? I thought they were a large company. Danny told me that the concrete job in my backyard was pretty small compared to the typical jobs they do....first off what does that have to do with anything and wouldnt that mean the company should have more than one foreman? Its been 5 weeks now and still no foreman has showed up. This crack happened about 2 weeks after job was completed and paid in full. Be very careful when paying, i guess once they get paid the customer service goes out the door...oh wait I never recall any customer service from so cal.......I urge you to stay away from them doing any work on your home...Remember they are too big for resident jobs 1200 sq ft of concrete, a 40ft retaining wall, 30ft retaining wall is a small job for the company according to Danny. Its too bad as two of my neighbors are extending there driveway and side yards with concrete.
Stay Away at whatever cost!I had my bathroom remodeled and extended a couple feet into my closet. What was supposed to be a ONE MONTH job turned to a SIX MONTH job. It was insane. It all started when I asked them for a quote. Jim comes over and sells me on the whole “you are family” skit. I’m in the Military and said he treats them all like that. He quoted me at around $30,000 job. I didn’t know any better. Me being a new home owner and knowing nothing on remodeling a believed him. He kept saying how he needed to close the deal because there was a short supply. Like I said, I fell for it...that’s when Liza takes over and she rushes us through all the choosing of the bathroom tile, fixtures, etc. She did not take any time at all to see what we wanted. She was a glorified designer.We roll into the construction and tear down took around 2 months. We get a call saying she could not find any vanities for our budget. Which was weird when we payed close to $30,000 for the remodel. We find one in Orange County like we wanted so I take the day to drive from San Diego to Orange County because she could not find anything. I had to go since the project was already a month over due. And had no toilet or shower. We were showering out of a make shift tub in my garage! For that time. I call the company number and the customer service does not get me to the owner. They give me the run around. Then the next road block is that my electrical panel needs to get redone. Another $4000 out of pocket. The city comes over and says that THEY should have checked it before any of the tear down happened to begin with. All in all 6 months in and waiting for permits the job is finally done. I was finally able to talk to Danny who was apperantly the manager. He tells me he can not do anything that all he can do is fire Jim and Liza. He says why didn’t I reach him. He had 3 supervisors under him and none of them could help me out and said IT WAS MY FAULT FOR NOT REACHING HIM. So after waiting Six Months, showering in a garage in a make shift tub, driving to Orange County from San Diego on my day off for a vanity they were supposed to get, and constant headache he tells me that he can only give me $100 for all they put me through. I kicked him out for even laughing in my face like that. He threatened to tell me that he still has the lien. I told him to go ahead and try. I still have the pics with all the dates to show you everything. Worst company ever. I just hope no one falls for this like I did. They have no pride and treat military families like garbage. Please message me if you have any questions so I can happily show you why not to go with this company.
This company did a great job for turning our house from ugly to beautiful. They did our inside first, bathrooms kitchen and flooring, then did the outside, pavers artificial grass and Concrete. Would gladly recommend them for any remodeling you’ll might have, Jonathan my rep was amazing, he was on top of every detail and kept communicating with me on a daily basis. Thank you Socal and Jonathan.
Thanks Socal for a great experience. Everything went smoothly, clean and fast.Highly recommend
Asaf was great !Got a nasty letter from my HOA at my rental property and I Needed my house painted stucco repaired fast, found these guys on google, they had great reviews.was going through a lot that week with my son and work but man did Asaf the project manager was a life saver. He took that Job off my plate and made my life easier.They showed up 20 min earlier and bought be COFFEE YES !!what a great experience, Highly recommended.
If I could give them 0 stars we would. This company just gives you the runaround. We received a quote from Linor and Javier (Foreman) in mid August this year for a bathroom remodel. Total cost around $14K plus we’re covering supplies (i.e. tiles, vanity, shower, toilet); keep in mind we’ve demoed the bathroom for them and removed all items including the entire shower unit. The projected start is 8/20 with a completion date or 9/20— we place out $1000 deposit down and the communications stop basically. We essentially following up with them to get tile samples, updates on the project starting for the next three month. Fast forward to 11/29/18 Linor and Avi (Field Manager) come back to “review” the bathroom and “find” we need to replace the pipes...and add another $4000. I call Linor the next morning 11/30/18 to ask where this is coming from as our original 8/15/18 quote also noted this exact work to be done and I also questioned the sense of urgency since it’s been over 3 months with no work being started/completed. She felt “attacked” making mention that she drove to Downey to pick up tile samples from what we sent her links to on Floor and Decor - however she forgot that she actually sent us a text saying that they got delivered to Carmel Valley and that she was picking them up. (See screenshot) She says we should speak with Avi her supervisor because we’ve “questioned” her integrity. We speak with Avi the same day later that afternoon and he is no better help, making excuses for Linor saying that she has been trying to get ahold of us but we have no record of this; every text she’s sent, we’ve replied to within the same day, except once. (See screenshot). He indicated he was out on a job but would get the office to send him the August quote and review his quote from the day before with the $4k increase and give me a call by the end of the day. No call back-11/30, I text him that evening asking why we didn’t hear from him as e assured me, no reply. 12/1, 12/3, go by, 12/4-I leave him a message and text him stating we’re waiting for his Friday follow but have heard nothing and ask that he calls us back ASAP. 12/5-I call the office and speak with Corrine, she states she will give him the message and apologies for the delay. About 10 mins go by and Corrine calls me back and tells me that he’s in a meeting but will call me back in 30 minutes (this would be about 1:30pm) This is the first time someone shows some accountability and customer service. **Shoutout to Corrine! ** I tell her I appreciate her and ask if I should hear back from him by 2:30pm, she says absolutely, the meeting is only 30 minutes and he’s going call right after it’s over. No callback until 4pm, I ask what happened to him for the last few days, no response, He just starts asking me what I have decided we are going to continue to work with them going to use another company. The lack of customer service is overwhelming at this point it’s clear, that there’s no working with this company,
This address on Ruffin Rd is no longer valid. This company called me from a spoofed number to try to get me to buy their home remodeling services. I dont know where they got my number but I dont need sales calls on my mobile phone while eating dinner with the family.
I was looking to get my kitchen redoneAnd after few sales guys I was almost ready to say I will pass, till I met asaf.He was kind and had pationes, and step by step him and his crew done a wonderful jobThey kitchen is amazing now and the guys left a clean houseI was out of town during the whole remodelingAnd came home just for the last day and what a great surprise !Thanks so much asaf and the guysKeep up the good worki defently recommad SO CAL HOME REMODELING for your next projectAnd asaf as the man to speak toRegradsNed