Fix Auto was great, responsive, and were able to get my car back to me in less time than expected. Garrett kept me informed daily on the progress and what to expect, making the process smooth and easy. Will definitely be bringing my car back in the future for any repairs needed.
Serena and Sandy are incredibly professional and pleasant to work with. Serena went the extra mile and helped me with a personal item, unrelated to car body work. That shows great character and a genuine care for customers not just as paying clients but as a decent person doing what’s right for humanity. Luv luv luv this auto body fix shop. This is my third visit and the service is always great. I’ve had the pleasure to have been assisted by this awesome team many many times. I now know Mark and Gus very well too. They really do hire superstars at this auto body fix shop.
I got into a car accident in Convoy (definitely not my fault) and was recommended by my insurance to use fix. I was, of course, stressed out about the situation. But the lady Serena helped me out, and I honestly felt so relieved. She gave me the estimate and gave me updates on my car periodically. And once my car was back to normal I was so grateful. Thank you to everyone at Fix Auto who eased my mind, and worked on my car.
I will definitely be going to this place for any future problems or issues that I have with my vehicle.Gerrett was amazing, Sandy the receptionist was amazing, and even the owner was amazing!They followed up with me every step of the way, we’re more than helpful and went out of their way to make sure they got my vehicle to me and to do an amazing job! They made the entire process painless, effortless, and stress-free!This was five star service all the way! If they gave Michelin stars to body shops, this place would definitely have one!You will not go wrong with this place. Honest, reliable, friendly, and I really felt appreciated as a customer!Thank you Fix Auto!
Having my car repaired by Fix Auto has been a really great experience. All the employees are kind and professional, and the work completed on the car looks great. They also have a great system to get customers connected to their rental cars fast and easy. Another nice feature is that they offered curtesy updates on what was going on with my car, and even completed the work sooner than anticipated. I highly recommend their services in all ways. Thank you to Garrett and the whole team!Toni H.
Great experience from start to finish. Serina was fabulous. I was informed on the time line for services and the scope of the work being performed. They worked directly with my insurance and it went seamlessly.My vehicle was ready a few days before the quoted day. Would highly recommend.
Excellent and fast service. Repaired and painted the dent on the rear driver side from the rear ended on the freeway. Did not expected inside of the car to be so cleaned, it’s completely detailed. Although it’s covered by insurance, their rate is reasonable. Service was too fast, wished I’d more time driving the Mercedes-Benz rental car😂.
Rarely do I leave google reviews, but I felt it was necessary for this business. I would like to thank Serena for making my experience a great one! She kept constant communication with me throughout the repair and just made the whole process easy. The owner personally took me to get my car rental when the rental agency (enterprise) was late to pick me up. This shop went above and beyond all my expectations and I will definitely use them again.
So happy with my experience with Fix Auto. Sandy was very accommodating with getting my car in the shop right away and had transportation to the car rental almost immediately. Garret was very professional and kept the lines of communication through out the entire process of repairs. I would highly recommend Fix Auto Kearny Mesa!
Happy from start to finish. I was upset about my rental car situation, which had nothing to do with them but the owner went out of his way to drive me so I would not be late for my next appt. Everyone that I encountered while there or on the phone was professional and courteous.The work was impeccable and completed in a timely manner. I would highly recommend.
Honestly one of the better experiences I’ve ever had with an auto body shop. I would highly recommend them. Serena was the best to work with and couldn’t have asked for a better experience.
Serena was truly wonderful to work with. She provided a quote, kept in touch to provide updates, and returned to me a nicely detailed car. The office was clean and everyone else there was friendly and professional. They arranged to return my rental car... an added bonus. Highly recommend!
Excellent customer service from Serena. Job was done with perfect quality and completed a day before originally committed.Would definitely recommend FixAuto and will continue to use them as needed.Thank you
Absolutely the best customer service I could’ve ever hoped for. I had the pleasure of working with Sandy and Garrett. They were extremely quick, friendly and made me feel I was in good hands. They updated me on my vehicle every step of the way. When I received my car back I was incredibly impressed with the workmanship. I highly recommend this place to anyone. You will not be disappointed.
Flexible on scheduling, great communication throughout the repair, and accurate estimate on time to complete. Serena made the whole process including interface with USAA insurance easy.
This was a body and alignment repair after collision. Excellent communication, estimate explained clearly, regular updates throughout. Final cost was well below estimate as a part originally included wasn’t needed. finished job in a timely manner. Would use them again.
Great Atmosphere! Very kind and professional folks! They assisted me with questions I had on insurance and rental process! Very helpful! Courtesy status updates on parts, etc.
I had to get the whole front end of my Mazda repaired after someone backed into it at more speed than you’d think possible while trying to park!! Everyone here is super friendly and helpful, on the phone and in person. Garrett made sure I was aware of everything that was happening at each step of the process. Great communication, friendly people, and fantastic work. My car looked brand new when they were done with it. I’m thrilled, and I’d highly recommend these guys to anyone needing body work after an accident!
Had to get a new front bumper, and they did an amazing job. You can’t even tell anything happened. Only took one day overnight in the shop and I also noticed they fixed my gas cap when I went to fill up. Gave my car an amazing wash and vacuum! Would totally recommend, Garrett did an amazing job!
Sent our 2017 Impala in for collision repair on Wednesday and was able to pick it up 2 days later on Friday! The repair job was perfect. To our surprise, they also washed the vehicle and detailed the interior. Staff was friendly and professional, I highly recommend their services to anyone seeking quality affordable auto repair. 5 stars!!
I got into a small accident about a month ago and chose to use this company to fix my car through my insurance company. Through out the procedure, Serena, stayed in contact with me weekly and updated me on my vehicle. Picking up the vehicle back in its shape is the best feeling and Fix Auto Kearny Mesa did a great job on my car.
I was rear ended and needed a new bumper, exhaust, parking assist fixed, etc. They did a great job with the work, but they also had outstanding customer service. They called several times throughout the week that my car was in the shop letting me know where my car was in the process of being fixed. I highly recommend this company.
Great Costumer service!! Kept me updated on everything that was going on. I worked with Garret, he was in contact with me for any questions I had or anything that came up.
Fix Auto Kearny made dropping off and picking up my vehicle a fresh, friendly, and casual breeze! Got my vehicle earlier than I was told too, so, that was a huge plus. Definitely recommend.
Garrett, Ms. Sandy and the whole team at Fix Auto on Murphy Canyon Road are true professionals. Garret is awesome at providing updates throughout your repairs/service. He kept me informed every step of the way. I have gone to Fix Auto twice now and dealt with Garret and have been more impressed each time. The only place I’ll bring my vehicles!!
Fix Auto Kearney Mesa is awesome! I was referred to them from a family friend. Both Sandy and Gus were super helpful, stayed in touch with me and my car was finished one day before it was promised. Oh, and the repairs look amazing! So pleased with the whole experience!
After doing a little research on auto body shops I chose fix auto on Murphy canyon road. The service man who took care of me who’s name was Garrett, was a very knowledgeable, courteous young man who really seemed to know what he was talking about. He was very helpful in taking care of my problems and he was very patient in explaining things to me. The shop did an excellent job on my car without any problems. I would highly recommend this shop to anyone
The staff was friendly and always kept us informed on status of our repairs.
Great service! Their business etiquette and professionalism cant be beat anywhere in San Diego. They did an excellent job!
This is the second time Ive used this business. Both times, friendly and professional staff helped me through the process. Kept me updated about delays and progress. No complaints at all.
Amazing service at fix auto kearny Mesa. Brought our car in, they helped me immediately. Staff was helpful and polite. They called the rental company for me. Handled all the insurance stuff. Clean and comfortable waiting room. Kept me in the loop and updated me on the repairs. When we got the car back it was spotless, clean and vacuumed. The repairs looked flawless. Would recommend them for your repairs!!!
I am extremely satisfied with the service I received from Fix Auto. Before taking my car to Fix Auto in Kearny Mesa, I had called several other auto shop near my house. However, I received a very poorly customer service . I was sold to take my car to this auto shop after talking to Garret Hubert. He was extremely professional and very kind. Mr. Hubert answered all of my questions and made sure all my needs were met. Mr. Hubert deserves to be recognized for his exceptional professionalism and hard-work . I am happy to recommend Auto Fix Kearny Mesa to everyone I know.
Everyone at this location was friendly, knowledgeable and efficient. Garret checked us in on Monday and my car was finished by Thursday, 5 day earlier then expected. Huge Thank you to all.
Garret is great to work with. Responds and updates timely and professionally.
Outstanding customer service! My repairs were completed within the estimated time-frame. I received daily updates on my vehicles progress. I highly recommend Fix Auto.
Want to give a big shoutout to Garret and Cindy. Garret was very helpful and had a good sense of humor. He kept me updated with the car and had the process trouble free. The car came back amazing, so good that I forget which side was the damaged. Definitely recommending this to friends and family.
They did an excellent and quick job replacing my catalytic converter that had been stolen. They made everything easy for me and had me back on the road in no time!
My Experience was amazing bug shoutout to Mr. Garrett giving me updates and getting my car back to me in top notch condition!
When I tell you guys how they treated me you won’t go to anyone else. USAA recommended them and now I see why! They were super professional, very welcoming and got my car done in a timely manner. I would never go to anyone else! It’s something about how he “showed” instead of “telling” me the status of my car that made me feel at ease. A+ on the Customer Service, Time and Work!!!!! Fix kearny Mesa is literally a one of a kind business! Thank Y’all Soooooo Much!
I used my insurance to get my car fixed here. It was honestly 10 times easier than I expected! Everyone was so nice, it was the cleanest shop I have ever been in, they called to update me. It also was far quicker than I expected. Enterprise picked me up here for my rental and I was able to just drop the rental off here and grab my car and go. They also vacuumed and cleaned my car while they had it which was nice. I really cannot say enough positive things! Best experience with a car shop!
Best experience I’ve had with auto body shops by far. Very impressed by their professionalism, customer service and their work. Both of my cars look like the accidents never happened. They work directly with USAA which is a perk. Thank you guys!
Garret was my main point of contact throughout the entire process of fixing my car at Fix Auto. Updates were provided frequently and was very friendly and professional the entire time. 10/10 would recommend going here for all your vehicles repair needs.
Where to begin.These guys have been the go to shop for my Volvo twice now.Unbelievable service from the front desk to the detailer.Twice Ive been rear ended and the results after were like the car just left the showroom.Happiest receptionist Ive ever met.Service advisors always kept me updated along every step of the way.And the service department does a spectacular job.Keep up the good work and would highly recommend even for the minor things.
Brought my car here for a collision repair. They kept me informed every step of the way regarding my car repairs. Pick up was a breeze because I was able to leave my enterprise rental car there at the parking lot. my car was washed inside and out plus waxed before pick up. 👍🏼
Clean establishment, great customer service, and consistent communication throughout the process. I highly recommend going here to have your car fixed. Garret is awesome and made sure I was kept informed on everything!
The people were very friendly and professional. Garret was great at communicating, my car was ready well before expected, and looks beautiful. Highly recommend! I am so happy!!
Awesome customer service!Not going to use anyone else from now on!
My car got towed here after an accident. Fast and friendly services. Garret was very helpful! Thank you.
I had the pleasure of working with garrett. He was super informative and kept me up to date every day. I was more than pleased with how the car turned out when i picked it up. 10/10 would recommend
They were quick and professional. Garrett kept me in the loop throughout the process.Thank you again.
While moving to San Diego, my SUV was damaged by debris falling from a truck on the highway. After a cracked windshield, body/paint damage, broken fog lights and a few other damages, I brought my vehicle to Fix Auto and met Mr. Garrett and his team who was very professional and helpful to get me back on the road. They worked with my insurance company and coordinated a rental vehicle for my family. Mr. Garrett provided me with great customer service, a repair plan and provided me updates on my vehicle throughout the repair process. After Fix Auto completed the work on my vehicle, the end result was amazing. Also as a bonus my vehicle was finished in about 9 days, two weeks ahead of schedule right before the Thanksgiving holiday. I would highly recommend Fix Auto for anyone needing any kind of auto services as I am sure Garrett and his team at Fix Auto will provide a great experience.
This was my 3rd time at fix auto kearny mesa and i couldnt be happier! This last time my car got vandalized and was in a really bad shape. I refused to take it to any other repair shop, even though I had to tow it from Los Angeles to San Diego!!!!! Being a volvo owner, I wouldnt feel confident taking my car to anywhere else!!!!!! Gus is amazing! He takes care of his costumers, very professional and they complete the work with an amazing speed!!!!!!! Also they know volvos, ( beside other cars) which is a huge plus. If you own one, you know what I mean!!!! If you dont have a collision center yet, look no further!!!!
Fix it Auto. Quick. Efficient. Competent. Excellent customer service! Will recommend over and over, and if I ever need body work again, I will be back! Ask for Gus!!
Good service and fast repairs with quality work.
Excellent customer service and being professional in their work. Overall, they have done a great job
Garret was amazing, very helpful. The whole Staff was very pleasant and informative I will Definitely suggest Fix Auto to my friends!
Garrett was extremely helpful and professional. He constantly kept me updated on the status of my vehicle.
Unfortunately I was in a fender bender and needed obvious repairs. My insurance company was actually the one who suggested this place.I can see why they would now.Garret went above and beyond. He checked in with me through the process to let me know how everything was going. He also explained what needed to be repair and why.My car looks amazing! Almost wish my other side was hit to so I could have it repaired as well lol.I would and will definitely suggest them to anyone who needed repairs.
This place is awesome-Convenient location, clean and efficient facility, professional, friendly, lighting fast and Bryan is a top notch super intelligent man who will take care of your every need without a hitch🌞
My 2021 Toyota Tundra was rear ended. Bumper and other things needed to be replaced. Huge dent repaired. Painted. They made it look like it never happened. Big giant thanks to Gus. Also the owner drove me home when I left my truck for repairs. These people really know how to go above and beyond. 10 out of 10!
Great customer service! Timely work, flexible, professional, and sets the standard!
Garrett is amazing ! I have a crazy work schedule and he worked with me all the way through! 10 stars if that was an option! Best experience I’ve ever had with any kind of car service. And my car looks great! Highly recommend 🤗
Very quick turnaround. Everything is above expectations. Great service
Great service! This was my second time using this company. Great turn around time I dropped my car off on Monday and picked it up on Thursday the same week.
Fix It Auto did an excellent job on my car, they kept me up to date, they sent me pictures and provided excellent customer service while working with me. I really appreciated the friendliness of the staff and the expedience of the work they did. The work was of the highest expectation and seems as if it was never in an accident. I will recommend this shop for any repairs to a vehicle in the future for me or any friends and family.
Garrett and the rest of the team provided exceptional customer service! I brought my vehicle here to be fixed after a minor accident. They fixed my car quickly and communicated every day it was in their shop. They even cleaned, washed and vacuumed before it was picked it up. I highly recommend this shop!
My neighbor backed into my Volvo XC 60 Damaging the fender and the bumper, so I brought my car to this location because they are a certified Volvo repair shop.Garrett took care of everything for me from the insurance to the repair, and kept me up-to-date as the process was being performed.These guys made sure that my Volvo looked better than it did before the accident,They took all the extra necessary steps to make sure that the paint matched perfectly And the fender and the bumper lined back up.Hopefully nothing else happens to my car, but if it does I would bring it back here without even thinking twice. These guys rule!
This was nothing short of a fantastic experience with Gus and Fix Auto Kearny Mesa. From start to finish the communication was on point, clear and concise keeping me informed daily. The finished results are amazing and my car looks as thou it just rolled of the showroom floor. I have had other vehicles repaired at establishments throughout the years in San Diego. This is the first time I have left a review. If you are in need of auto repairs, body work, paint ... don’t go anywhere else but FIX Auto Kearny Mesa. You will not be disappointed. Thank you again Gus - great job!! .... Vince M. San Diego
Gus and the team were amazing! They fixed our car quickly and went above and beyond to take care of us! Thank you!
Garrett and his guys at Fix Auto Kearny Mesa did a fantastic job, not just fixing my entire lift-gate and bumper after a nasty rear-end collision, but working hassle-free while I had to navigate the muck of auto insurance claims. A very nice detailing of the car and lifetime warranty on parts was icing on the cake!Thanks again, guys!!!
Very nice and attentive customer service!
I wrecked my car they left looking brand new. Great job
We were in an accident and were t-boned by someone not paying attention. We got our car back exactly in exactly 1 week. We are moving overseas and were worried we wouldnt get it out of the shop in time. I couldnt recommend this place anymore! All the staff was incredibly helpful! Thank you!
Smooth process and always communicated with me what was going on. Finished the work in less time than was estimated. Thank you!
I recommend Fix Auto Repair Kearny Mesa for any car repair needs. It was my first time ever doing an insurance claim and I did not know the process. Bryan updated me more than my insurance company.I had a timeline set for when I needed my car fix and even though it was the insurance company that held up the process Fix Auto got my car back to me on time. They had extra people working on my care just to get it to me in time. The damage on the side of my car was repaired. I was also happy when I saw that they detailed the inside and outside of my car.I usually do not do reviews but I definitely had to for the great experience I had.
They kept me informed on a regular basis. The work was completed almost a week ahead of schedule. If I did not see the the broken front axel and smashed front driver side, I would never had know what was fixed. They did excellent work. Over all they did an OUTSTANDING job.
Total experience was great! Fair repair estimate, work well done and in time frame promised.The repair was finished in a way that made it look brand new. Also appreciated that they cleaned the car inside and out. The manager was friendly, personal and professional. I would highly recommend this business to my family and friends!
The service was absolutely great. Each person that assisted me at Fix Auto went above and beyond to ensure excellence.
Garrett did great with keeping me updated with the repairs to my vehicle & made the delivery process very easy. Thanks again Garrett!
This is the second time I’ve used this business and they are extremely professional with their service. You can always expect high quality work and a great customer service!
Garrett was great through the whole process! At one point I needed to retrieve items in my car and he allowed me to come do that and even stayed late so I could make it in time. He was very communicative about timelines and estimates through my insurance. He’s very accommodative and a nice guy, I highly recommend the shop because on top of garrett being a great host the repairs were done superbly. After driving on the 15 and having something fly out of the back of someone’s car and hit mine the frustration was Undeniable, but they made this process painless and easy and I was out of there in a reasonable amount of time satisfied with my repairs. Also hooked me up with that lifetime warranty, that’s what’s up!
Fix Auto is my go to when I need quality work at a fair price.
I brought my car in to fix my passenger side mirror cover that had broken. Gus was amazing and super helpful! Found me the best deal on a new mirror covering. He had my car fixed so quickly and went above and beyond with the care - even buffed out a major scratch! I feel like I have a whole new car. I am very impressed and could not recommend Fix Auto Kearny Mesa more! Thank you!!
Was recommended to this place from a friend and they did some back end work on my lexus. Amazing job from the beginning to end. Worked with Garrett and did an amazing job with my car. Definitely recommended.
Brought my car in for repair after it was hit on the side.
Fix Auto goes above and beyond to accommodate your needs! I am a mom to four young children and needed a specific type of rental that could hold 4 car seats. Sandy went out of her way to find me this type of car and even had it delivered to the body shop so it was waiting for us on arrival. Then they helped me move all four huge, heavy car seats and lug them over to the rental. Their check in process is quick and seamless. All precautions have been taken in light of COVID. My car was ready in record time and looks just like new!A huge FIVE STARS and shout out to Sandy who is a hero!
Fix repaired my car like new. Even buffed to my headlights to look as great as the car. When I need car repair and painting service again I will go to Fix Auto. Awesome job.
Brian Wendt at this business went out of his way to help us with a difficult repair (trouble communicating with the at-fault driver’s insurance). He kept us up-to-date, was very friendly and professional, and the car was repaired excellently! Absolutely first-class!!!
I highly recommend!
I was in an accident my car on the highway and had my car towed to fix auto upon review they were able to give me an estimate by the end of the day. I was able to start work the same day. The overall experience from start to finish was second to none. I would highly recommend anyone that needs bodywork paint or any service to the vehicle.Fix auto is the best.
Gus was extremely kind and helpful. He explained everything and my car was ready very fast!
Top guys. Repairs done well. Friendly, helpful and fast.
Great service! Thank you guys ❤️
Garrett constantly kept me informed of the vehicle status throughout and projected dates of completion. The work was completed to a quality standard. I would highly recommend this business.
These guys replaced my front bumper and got it looking better than when I bought it. They were on time with their repairs. Im extremely satisfied.
Bryan Wendt and his team went above and beyond to ensure all aspects of their work was an A+. My car had some very unique work that needed done and I cant say enough about how professional and accommodating they were! Thanks Bryan and team!
Top of the line service and personnel. Over the top. Will not only use in the future I will recommend to ALL
Really good customer service, did a great job of fixing the car and it was done in a decent amount of time. Really happy with the service