Simply an excellent experience Ive used these guys in the past and they are consistent they are professional they are polite courteous and know exactly what theyre doing you cannot get better air conditioning and heating service than this company has to offer I highly recommend them theyre the only ones I use

They have a great team and are always responsive and professional. Highly recommend them.

Erick Garcia was courteous, professional and very knowledgeable on my AC mini-splits. The best maintenance service ever! He was able to adjust the temperature to the coldest point which no other technician was able to accomplish. Confident and efficient service! I am very satisfied of this excellent service! Thank you!!

They sent a tech out same day and he had our AC fixed in no time. Great communication and great service! Thanks

The first time their guy came out he fixed our system after several hours. When the system wasn’t working about 6 mos later they came out the second time (supposedly the owner), he went up to our unit, came down said it wasn’t working anymore and would need to be replaced. He never called or followed up. This was for a commercial unit.

My HVAC system was sorely in need of a checkup. Nick came by and dusted off the cobwebs and cleaned up the unit on the roof. He is kind and patient and he was responsive to my many questions. He explained everything he was doing and the reason why it should be serviced on a routine basis every year. He showed me what was important in the maintenance process. He was friendly, knowledgeable and very professional. I highly recommend this company for any of your heating and cooling needs. My neighbor recommended this company to me and you wont be disappointed if you choose them to take care of your heating and air conditioning maintenance.

I cannot say enough nice things about this family company. Nick the owner went out his way to help us out. He explained everything he was repairing, taught us how to maintain our machine and managed to repair it one an already long and hot work day. He was friendly, knowledgeable and very professional. I highly recommend this company for any of your heating and cooling needs. You wont be disappointed and you will learn to protect your investment as well.

Quite possibly the finest service call Ive ever had. Eric Garcia was the technician, and I do not recall having had a more professional, courteous, and competent service call. Far, far above average. His call should be in a training video of how its done.

Richard just came out to troubleshoot a sticky issue weve been having with our Fujitsu wall-mounted air-conditioner --- and, wow, did he do a great job! There was a subtle leak of coolant, and after looking and verifying everything was okay within the condenser unit itself, Richard removed the vertical housing that contained the piping that feeds the condenser and discovered the leak. Amazing! He did what needs doing and now we should be good, hopefully, out to infinity and beyond! Thanks, Richard, and thank you, Nick, for recognizing and hiring competent people!

Five Stars! This company is my regular maintenance company, to keep my A/C and Heating system in working order. I also had them blow in R-60 insulation, and re-do all my ducting. My house now saves lots of money each month in lower energy costs!! Great people!

Fast, professional and knowledgeable! Nick came down day of, quickly traced the issue and got my unit working again, even with my Nest setup. The issue was quickly resolved and he charged me a reasonable rate for the work. After he left, he remained reachable. When I had an issue where I was only receiving hot air, I was able to send a picture and he offered advice that eventually fixed the issue. Would definitely recommend to others!

Had Pacific Heating and Air Conditioning come out to give us a quote on installing a ductless mini split in our Casita. They were very prompt to arrive, called 45 mins before to confirm arrival. Fully explained what we needed and why. Very pleasant to speak to. Very aware of Covid-19 protocols and followed them. Great experience.

We have dealing this companys sub par ethics, and lack of courtesy and consideration since we discovered a shoddy job that no one was able to make right

Both technicians, Andy Allen and Bob Langford, were punctual and very courteous. Andy explained all the work that was going to get performed and both techs began working, they were efficient with the time slotted and replaced the furnace in a reasonable amount of time. Both Andy and Bob were amazing in performing their task and answered all my questions upon completion. Thank you again for the amazing service.

Repairman on time and very professional & knowledgeable. Repair done in timely manor. Would definitely recommend.

Jared was honest, professional and personable. He plainly explained the options, the pluses and minuses of each and didnt try to lead me to the most expensive. The work was done efficiently. I will use Pacific Heating & Air Conditioning again.

Pacific Heating and Cooling treat customers like family. From Installation to service they are the best. When dealing with them I always feel taken care of. Nick and Jared, Thank You!

I was quoted a fee of $89.99 to assess my ac unit. I coordinated a service visit but was not provided a definitive appointment time, only a 3 hour window. On the morning of the visit I received a call from the scheduler who informed me the price for a downtown service call is $125 not $89.99. I let her know that we needed to stick to the initial quote and she reluctantly agreed. My service window came and went and I never received a call or message that the technician was not going to make it. its now a day later and i still havent heard boo from the company. What a TERRIBLE EXPERIENCE!Ive been trying to find a reputable HVAC company in San Diego and have had three terrible experiences in a row. Im beginning to think the entire industry is a sham. Ive already had one company provide a quote so i know what is wrong with my ac (stuck contactor). This is a simple fix. It is my belief that Pacific Heating and Air thinks that im too informed of a consumer so they cant take advantage of me, and therefore they just completely blew off my scheduled appointment. I would stay away from these guys. They are looking to get over on you.Consider this fair warning. This is no way to run a business.

Jared was very professional and knowledgeable! Trust him and his work. Would definitely u

Nick came out to give me a second opinion on issues I was having with my AC that the company that installed could not figure out what was wrong. Nick diagnosed the problem right away, and instead of bad mouthing the other company, he chose to call the owner and speak directly to him to give him the opportunity to correct the problem (as it was with worksmanship, not mechanical). The owner of the other company authorized Nick and his guys to do the repair at no cost to me. I cannot begin to tell you what great customer service that is. The issue has been corrected and Pacific Heating and Air has gained a customer for life.

They were accommodating, and understanding, and fair. I will use them again. There not out to get you. Just down to earth people.

Call multiple air conditioning companies and asked a lot of questions. I was under a time crunch and needed my furnace replaced and AC unit installed before I left on vacation. After my second conversation with Nick, I felt confident that pacific heating and air could get this work completed in a timely manner. They were very clean and considerate of the furniture in my home. The two gentlemen that installed the furnace and air conditioning unit were very organized and work fast. I really wanted to write this review because Martin and Jose even went outside the scope their work and found issues with the ducting in my master bedroom. They were even able to make some improvements on the way the air is distributed throughout my home. Thank you guys!!!

Pacific heating and air conditioning is a professional organization, they were prompt, professional and finished the project on time with quality workmanship. I will recommend them for any air conditioning work you may need.

Jared got more than just the job done - he explained everything and charged a fair price.

Horrible, no hours listed anywhere. Called 10 times to get the same message that they were on the other line. Never got a call back. If you arent open, you need to relay that message to your would be clients. Then the online chat help came on and told me they were there to help, except they NEVER responded to me either.

Frank assessment of my AC unit. I appreciate the over-the-phone advice.

Technician was on time and took care of my heating concerns.

Jared was right on time, knowledgeable and efficient

Well done, save time and money