I have been using Ideal exclusively for my heating, A/C, plumbing and AC/heating preventive maintenance for at least 15 years. Its a family owned business, which I really like. They are extremely professional, always on time and responsive to emergencies. All their people are employees; no contract workers. I have never had to call back for a re-do. And they have been extremely cautious during COVID. I recommend them highly.
Ideal replaced a hot water heater for us; the work was of excellent quality, the technicians were polite and on time. Great experience!
Had a slab leak, called Ideal at 9am and someone was at my house by 10:30. We had already had no water for 2 days waiting for another plumber to come. The leak was fixed without the need to jack hammer a hole in the slab and the repair was done quickly and looks nice. I also had the guys that were working on my issue put in a new house shut off valve, hose bib, and also add another 3/4 shut off valve for potential future uses. Will definitely use Ideal in the future if the need arises!
Ideal Plumbing recently replaced our obsolete and leaking water main. They initially set up temporary service to our house so we would not be without water. While they where replacing the main supply line. The workers were very neat and did not butcher the lawn even though they had to dig right through the middle of it. Its nice not having to clean up after a contractor. 5 stars to Joe V for his communication throughout the whole process.
Ideal replaced the fan motor on our AC unit. Seems basic until you realize our AC is 34 years old. As a bonus they did it at less than half the original estimate when other estimates were 20 times higher.
Great service from start to finish. This includes office staff. Lars did a complete and thorough job on the tune up of the A/C & heater unit. Explained things clearly. Friendly and professional!
The team at Ideal plumbing proved to be exceptional masters of the trade. From scheduling, accounting, to the tech (Renee) on scene, each person represented more than just a company but also a set of standards. Renee took the emergency out of the situation through expert analysis, timely communication updates, and a way ahead plan. Above all, Renee and the team at Ideal displayed integrity each step of the way. As an out of state land lord, and a 24 yr military veteran, I appreciate a team that sets the example.
Ideal has been by three times in the past month for a few different items. Ample time to see if they’re the kind of company that tries to turn everything into an up sell (it’s worth it, right? Instead of a $100 repair, they could try to talk you into a $5,000 replacement!).But no. I got awesome repairs and intelligent description of my heating or plumbing problems. These guys are great!Oh, this last time they also showed up early. That was refreshing.
We have used Ideal for many years. In this case, they replaced our HVAC system. Their expertise, efficiency, time management, professionalism, and communications throughout the process were exceptional. We are very happy we chose them to execute this complex project.
I have dealt with Ideal for years because they do 1st Class Work and-most important- are totally trustworthy. Our heating system was old, inefficient, and in very bad shape. Ideal proposed a new heat pump and also found many problems in the existing system. They provided a thorough estimate, could answer all my questions, and showed how we could save money with their proposal. The workers all showed up on time, finished on time, and there were no extra charges. The system works well, as planned. I have been burned by HVAC companies in the past. The reason is simple. They do a good part of the job in your attic or roof and you cannot assess what they are actually doing. You have to trust the company. Ideal operates at very high ethical standards. If they might charge a little more, it is well worth it. If you go with a less trustworthy company, you may need to get the job done twice (due to errors) and pay a lot more.
Joel did a fantastic job installing our new water heater. He cleaned up my garage better than when he left ! We would definitely reach back out to this company
I had a major unexpected plumbing issue and Ideal Plumbing took care of everything. I felt as though I was in good hands EVERY step of the way. Dustin was knowledgeable and trustworthy from the first interaction. He kept me posted every step of the way and took special care to ensure I had an understanding of the work being done. I have never needed a plumber until I needed a plumber. I feel confident in the work they have done and do not foresee needing more work in the future because they completely fulfilled the repairs that were needed. If I EVER need q plumber OR asked to recommend a plumbing company I would for sure recommend Ideal Plumbing. Thank you for your trustworthy business!
Ideal Plumbing came out to fix a toilet that was not installed properly by a different company. The plumber was courteous, professional, knowledgeable, thorough, and completed the work in an appropriate amount of time. He had to uninstall the toilet, repair the supply line and valve, reinstall the toilet properly, check everything, and clean up. Couldnt ask for a more professional job. Will definitely call Ideal Plumbing when I need more work done first.
Condo is 40yo and in serious need of some electrical updating. Ideal was great to work with and did a nice, clean job.
We had Ideal out to our house to repair our original Holly Stubby floor heater from 1950. Everyone at Ideal was a pleasure to work with and the techs were knowledgeable, professional, and on time. The price was fair and our heater works better now than before it broke. I will use Ideal again and will recommend their services without hesitation.
Water heater in the garage was leaking. I knew it had to be replaced it was an old unit. Ideal was able to come out within a couple of hours and replace the unit with what I chose. I was very grateful to have the work done within hours of finding the leak. Abe was the technician, he was on time actually early. He was professional and knowledgeable. I asked him many questions he answered all of them. Ricci, who took my call, was very helpful explaining the process and costs so there were no surprises. I’m quite pleased with the service and would not hesitate to call them again for my plumbing needs.
When a plumbing emergency occurs, like the under slab hot water leak we just experienced, the last thing you want to do is lose time by inviting in several companies to get a reasonable estimate. Because I’ve used Ideal Plumbing on several previous projects I have complete trust in their integrity (fairness), their fast response, and communication. It took one call to them to say “Come fix it” to get the pipe rerouting project started. In two days it was done and we had hot water again. The cost was fair, as I had anticipated. The workers Joel and Hunter pleasant and talented, and they left the project site cleaner than when they arrived. If you need a fast response, a take change approach, and a worry free feeling about project cost, you won’t find better than Ideal Plumbing.
We were very fortunate to have Rene from Ideal perform the work we needed to the shut off valves and to install our new washer and dryer. Rene was friendly, professional and took great care with our new appliances. He had all the parts required on hand and worked efficiently with a cheerful attitude. He is a very good representative of Ideal Plumbing.
In addition to installing a brand new York 3 ton air conditioning and gas furnace, Ideals installation crew had to remove the 45 year old systems and a lot of flexible duct in a tight attic. They did an amazing job start to finish. They showed up on time each day, and put runners down to keep rugs and floors clean in the house. They were quiet, respectful, and knew exactly what to do with almost no direction from the homeowner ( me). Part of the smoothness of the execution was due to the fact that the manager spent significant time studying the project prior to developing the quotation. Secondly, he came back and spent a significant amount of time with the field supervisor a few days prior to installation to develop a plan of attack including the major work phases, the order of execution, and time estimates for all tasks. It was a truly complex project beginning with the removal of the existing system followed by the installation of a complete new furnace / A/C system, new controls, new, and much larger condenser, new and much larger flexible ducts in the attic space, and all of the electrical and fluid circuits involved. Although Ideal fields a team that has done this type of work many times before, they do not skimp on the pre installation planning which makes the execution much more efficient. On top of that, they exhibited deep on the fly craftsmanship when changing the routing to the new, much larger 18 flex ducts in a very limited attic space, as well as connecting them to registers in 4 bedrooms, 2 bathrooms, and a hallway. This included sealing all the connections to assure conditioned air is contained under pressure and insulated all the way from the air handler to the registers ...no leaks! The 4th day in the afternoon, right on schedule, they were testing the system operating performance, setting up the smart thermostat, replacing the attic access door, cleaning up and taking care of the many finishing details. Super craftsmanship, very quiet execution, no drama, no negative surprises, friendly respectful employees, all at a fair price with no overruns. 10 out of 10!!
Ideal is the best. In 2008 they installed my air conditioning system. Every 6 months or so I have them do a routine check on the heater and the air conditioning unit. They are very thorough, all the technicians are fabulous. Ideal routinely services and maintain my moms A/c / heater unit as well.
Lars helped save us on one of the hottest days of the year. So professionaland addressed and fixed the issue very quickly. Everyone at Ideal is fantastic and they are so knowledgeable, I refer them to all my friends and family. Thank you Ideal!
I love Ideal. They are straight shooters and I rely on them for all my heating, plumbing and electrical on my own home plus, as a contractor myself, I refer them to all my clients.
This is the second & third times we have worked with Ideal on house projects. The first time was installing central AC & heat, and that went so well that we thought of Ideal when we had our next major house project -- rewiring the electrical. Coincidentally we had a plumbing leak at the same time and decided to hire them to fix the leak. All experiences have been excellent from start to finish. Ideal is extremely professional on every level! Ricci in their office helped us so much with scheduling, answering questions, and keeping us updated through her communication. Mac (electrician) and Aaron (plumber) were always on-time, highly communicative, respectful of our house, and efficient. We appreciate Ideal so much and trust them with our biggest house projects!
Highly recommend the teams at Ideal. Weve used them over the years for general plumbing needs, water heater replacement, faucet repairs, etc and were always impressed with the quality of their work. This led us to seek them out for our HVAC replacement. They did an amazing job, and while their quote wasnt the cheapest, it also wasnt the most expensive. They provided an A+++ service and were pleasant and professional to deal with every step of the way - Big thanks to Cheryl, Dan, Phil and all those behind the scenes.
Ideal’s performance was very professional. Dan walked us through each step of the process. Install supervisor Rene ensured that everything went well and timely. I highly recommend them for all your plumbing needs
My husband and I are an elderly couple and our air conditioner broke during the latest heat wave. I called Ideal because they had installed the unit many years ago. I was at first told that due to the heat, we could not be scheduled for a service call for a week but was offered the chance to move up if a cancelation occurred. The next day I got a call offering an appointment for the following day, which I happily accepted. Rene was the service tech that arrived. He was WONDERFUL! He spent about 30 minutes checking and explaining to us what he found and attempting to fix the problem. Unfortunately, he was unable to repair the unit and we need a replacement but it was not for lack of trying on Renes part. Kudos to his hard work. Its cooler now while we wait for our new air conditioner installation, but Ideal has gone above and beyond during this difficult time.
These folks have fully replaced our entire central air system and water heater. We continue to have them maintain it all. Excellent work, wonderful people and they even remind me when maintenance is due!
Fantastic company and the most reliable honest pricing company in San Diego. We use them for our home and rentals and my mom loves them too!
Dustin Teesma was a fantastic plumber. Not only did he resolve the problem I requested, but he volunteered to stay a few extra minutes to ensure that the problem was correctly solved. Most companies or plumbers would not do this. Plus his quality of work was superb. This is why we always call Ideal. They do excellent work and they are always diligent and professional. Thank you to Dustin and Ideal
Weve used Ideal for a few plumbing jobs in the past and we have been very happy with the quality of work and our interactions with everyone at the company. So when my moms AC went out we decided to call them. They went out of their way to fit us in. I dont trust other companies with my mom, Im always worried they will take advantage of her and try and up-sell, or over charge. I dont have that concern with Ideal. They fixed her AC and treated her with respect. thanks!
Great work! Fast, efficient and friendly!
Joel was able to come early, which was appreciated seeing as how we had water dripping from our ceiling. He explained what he thought to be wrong and was able to make a temporary repair while parts are ordered. I would recommend Ideal Plumbing for your plumbing needs.
My furnace went out yesterday. Brian the tech was awesome!! He cleaned it out and fixed everything from the beginning, step by step. He worked so fast it only took an hour. He was on time, courteous and very social!! We’re both from Massachusetts!! Thanks Brian! I would highly recommend Ideal and have become a loyal customer!!
We moved to San Diego in 1998. A local recommended Ideal when we needed a plumber and we have been using them every since. We trust them to do a great job. They just completed a repipe job for us and I want to thank and commend Albert, Aaron, Jake, and Pete for their fine work. Their attitudes and efforts reflect extremely well on Ideals standards. Thanks again guys.
A shout out to Hunter for the outstanding/professional service. Weve been working with Ideal Plumbing for over 40 years and Hunter stands out as one of the best. . . outside of Don Sr., of course!
On May 30 and 31, 2019, IDEAL Plumbing installed a YORK central air conditioning in our Clairemont home. The installation was accomplished by Phil and Renee (the new guy). All work was accomplished professionally and on schedule: Great job. I was present throughout the installation and was impressed with the quality of the work performed. The IDEAL installation team was well organized, well prepared and very attentive to the task. Phils knowledge of air conditioning and system requirements was extremely impressive providing great confidence that our new air conditioning system will provide us many years of reliable service. A very sincere thank you to all those at IDEAL who worked with us on this project. Well done.
The work on my heating system was completely professional. The two technicians, worked quickly and efficiently. Cleaned up after themselves thoroughly and the final bill came in under the original estimate. High fives all around
I called to have water shut off when my fridge sprang a leak and flooded my kitchen floor. Ideal was able to send a tech out right away. It was a quick job and they have a minimum service charge (totally fair) so the plumber offered to inspect the rest of my property. He didnt try to sell me, just educated me and I really appreciated the candid advice and reassurance that everything is in good shape. What a great company. Appreciate the integrity, the prompt service, and the professionalism of the representative I dealt with. Excellent company - I recommend them.
Great company! Great service! very respectable of your home! Over all great experience! They did an amazing job installing a new AC system into my home it was done quick and efficiently with little to no hassle! Im grateful I went with a quality company!
Ideal put in an amazing 3 head A/C and heating system in my little home. Just lit it up and its great. My family all have their own comfort zones available now. On time, on budget. Competitive price. Long warranty with annual service plan. Thank you Ideal! Very happy customer here.
I called regarding a leak in my main supply line. Ricci helped me and made the whole process manageable. After the work was complete I had some issues with a charge and again Ricci helped me figure them out and worked with me. My recommendation for anyone working with ideal, talk to Ricci she goes above and beyond.
Had a leak in my water line from the street to my house. On a Saturday morning! I dug up the line and found the leak, not thinking that I could get someone to repair it until the following week. I called Ideal, they were totally helpful and responsive. Don was at my house late in the afternoon and quickly repaired the line. Great customer service overall and very professional!
WITHOUT HESITATION 5 STARS, SIX IF AVAILABLE! THEY ARE THE BEST I HAVE EVER DEALT WITH! THEY TAKE CARE OF ALL OF OUR NEEDS WHETHER ELECTRICAL, PLUMBING OR HEATING FOR OUR 3 STORY DUPLEX ON MISSION BEACH AND MY OWN PERSONAL RESIDENCE AND HAVE FOR OVER 10 YEARS!ALWAYS VERY RESPONSIVE, PROFESSIONAL IN ALL RESPECTS, COST EFFECTIVE IN THEIR CHARGES. IF YOU WANT THE BEST, CALL IDEAL, YOU WONT BE DISAPPOINTED, BUT DELIGHTED! CALL THEM FOR ALL YOUR NEEDS!CALIFORNIA BEACH HOUSE PROPERTIES
Wonderful experience. I like that they do follow code so that you wont have problems later from the city. They do quality work and deal with all the paperwork dealing with codes, asbestos and rebates. The workers are very friendly, personable and will explain things. They clean up after themselves and dont leave things lying around which is wonderful for my mother who is limited in mobility. Very respectful of her needs. The office staff and scheduling department are very friendly as well. They keep communication open if there is a change. I will be using them again and have been doing so for years both in AC/H and in plumbing.
I experienced a problem with my water heater. I called Ideal and Joel was heat in 1 hour. Joel immediately diagnosed the problem and set about to resolve it.Joel made correct recommendations and arranged to return the next day within a 2 hour window with the necessary parts for my aging water heater.I received a call from Ideal 30 min prior to start of window and Joel was at my door at the start of the window.Joel was extremely kind- courteous and helpful to a person with minimal mechanical abilities.I would highly recommend Ideal Plumbing for all of your needs and I would definitely ask for Joel specifically.Dave. La JollaI
Hunter, the service expert, quickly identified and fixed a gas leak. Service was very prompt and friendly. Not inexpensive, but I do not take chances with gas.
Last night our heater died, and this morning, also cold, we were anxious to get it fixed. By good luck we were referred to Ideal Plumbing, a company which serviced our brand of gas-fired heater. A competent technician, Jose Gomez, arrived at our door in less than an hour. He was quick, thorough, and cheerful as he went through his analysis and repairs. And the cost of the labor and materials was reasonable. We couldn’t be more pleased.
I had an appointment for a 1-3pm visit, they called at 12:45pm and were there by 1pm. They did good, clean work. They explained everything really well and werent pushy when I said Id wait to have certain things fixed. Howard was our service guy and he was great!
I began using Ideal Plumbing about 5 years ago and havent even considered using anyone else since. Professional, courteous, respectful, and high quality workmanship. Plumbing service is definitely not something you want to shop around to get a low bid. You get what you pay for.
This was the second job I have had Joel from Ideal Plumbing do for me. Both times he was professional and thorough. I would recommend this company to anyone looking for a plumber. He was also friendly and explained the process. Five stars.
We did major plumbing, electrical & remodeling projects over 5 years ago with Joe & the team at Ideal and everything still looks and functions perfectly. In short, a great team providing a quality service.
Ideal Plumbing responded to my service request promptly. Joel arrived on time, and proceeded with complete professionalism. He willing explained the work needed to be done to repair the problem. I appreciate the expertise that Joel brought to the job and will definitely call upon Ideal again.
I’m extremely pleased with the service that I’ve received from the technicians at Ideal. Phil Beaver was very knowledgeable about the heater/blower settings on my unit. I explained what was happening when the unit engaged and how I had both hot and cold spots in the house. The air didn’t seem to be mixing like it should. He adjusted the settings and explained what he had done and why he did it. What a difference in performance. It’s really working great now. I don’t even know when it’s on. Cudos to Phil and Ideal Plumbing!
THANK YOU to Ideal Plumbing, Heating, Air & Electrical and specifically Howard, the technician who came out.I had a leak in my attic that was dripping through the ceiling. I called this morning at 8am and was given an appointment the same day. I got a call a while later that there was a cancellation and someone could come even earlier than originally scheduled, which was great.Howard showed up and was awesome! He was able to locate the leak in the attic and fix it in no time. He then replaced our pressure regulator in the garage because it was bad and had been for a while (likely contributing to the leak). It wasnt the easiest job because of how the regulator was installed into the wall. But, he made it look easy and didn’t mind me hovering and asking questions.He was done with everything in just over an hour. The price for everything was more than fair. I am so happy to have this leak behind us so quickly and feel great about that work that was done.I would definitely recommend Ideal for anyone in need of their services.
I just want to praise Bill at the front desk for his great helpfulness. I have lived in San Carlos for 28 years and have comeinto the Ideal showroom many times to buy a fixture or part.Although I could have gone to the Home Depot, I knew that I would be sold the appropriate (and high-quality) part by Bill. Along with the parts, he freely offers advice from his long experience as a plumber. This is invaluable to me as one who does most of his own repairs for financial reasons. Bill has always been honest, knowledgeable, friendly, patient and anxious to do right by me, qualities which are not common nowadays. As one of the public faces for your business, he does great credit to your company.
This is a family business that is a pleasure to work with. I would not hesitate to use them again for my plumbing needs. Quick response with fair prices.
Outstanding! Timely response to a priority call. Worked the project in, even though they were extremely busy that day, to make sure that my relatives sole bathroom was up and running asap during her first week in a new residency. Guessing they have a customer for as long as she lives in the area. Ricci in the office, and Howard in the field, were just outstanding.Not only timely, but also thrilled with the work quality. Very highly recommended...
It took very little time to schedule our appointment and Howard arrived right on time. He fixed both problems quickly and efficiently. He carried all the parts on the truck, so there were no delays. We have used them several times before and they have always been great.
This is the first place we call for all of our plumbing needs, and we are recently very grateful for the renovation on our bathroom.Their genuine want to help our needs is greatly appreciated.
Ideal Plumbing replaced my 50 year old furnace with a more energy efficient model last year and the workmanship and quality exceeded my expectations. More recently, I called Ideal Plumbing to replace an old toilet with a more modern and water saving model.If you call Ideal Plumbing, ask them to send Joel Casden over to fix your plumbing problem, because he is one of the best master plumbers in San Diego.
Great service. Fast and affordable. Only calling Ideal for any future plumbing issues
I just had several jobs done by Joel at Ideal, Im very happy with the outcome. It was done quickly, cleanly, and cost less than the estimate. Happy Camper, thanks Joel.
Always responsive and helpful!
Tech neat got the job done. left no damage or mess
We love having Dustin help us with our plumbing needs and we know when we see him walk up the driveway, we dont need to worry about anything! Thorough, skilled and VERY HONEST - I feel like he is taking care of us like he would his parents. Just called Ideal a couple of hours ago and the job is done already!!! Love Ideal Plumbing !!!!!!
We have used Ideal Plumbing several times now, and have always been impressed with the quality of their service, and the knowledge and courtesy of their employees. Just last week we had a no-hot-water issue, caused by some other plumbers working on our bathroom remodel. Ideal had someone out to check it out within just a couple of hours. As usual, their service representatives were courteous and thorough, and we were back in business in no time. I totally recommend them!
They were excellent. They arrived right on time or early on both visits.They found the problem and repaired the line efficiently. The cost was reasonable.They were extremely personable and polite. I would use them again without hesitation.
Great quality service. We had a kitchen drain pipe leak that was an emergency. Ideal lives up to their name, the service and staff is ideal. Thank you for coming to our rescue. After our plumbing repair we needed our drywall and stucco repaired (from fixing the kitchen leaking pipe), and Ideal’s remodel technician Rene did an amazing job!
I gave it a 4, because the extremely high price for the job that was done is insane to me. I’m in the wrong line if work. Aside from that the customer service was great. Joel came to the rescue and was very friendly, professional and Knowledgeable. We are in the clear..
Excellent job done on diagnosing the Heater fan problem. Lars the technician walked me through the process and was very courteous and professional. You could tell he knew his way around a furnace. Good job.
The technicians were on time, and very courteous. They answered our questions and completed the work in a timely manner. I would definitely recommend them to friends
I got a house in Allied Gardens and had some minor issues with the kitchen sink. Ideal came out right on time and were very professional. They fixed everything very quickly. Dustin and Randy did a great job. Had another issue and Gabriel and Alfredo did a great job
Juan was prompt in arriving. Pleasant and professional. Appreciated he explained issues to me. I would ask for him for any future electrical work.
On time friendly service. Honest with the issues at hand, Gabriel gave me a few options on what to do. That’s why I continue to use Ideal Plumbing & Electrical for my home.
I served over 38 years in the Navy and so I have lived in places all over the world. In each of these locations, when I lived in civilian housing, I have used a number of plumbing and heating companies. Ideal Plumbing, Heating, Air and Electrical is, without a doubt, the best of any of these companies. Their services are reasonably priced, they are responsive to my requests, and their technicians are always courteous, on time, competent and complete all services in a timely, professional manner. I would not use anyone else.
Phil and Rene from Ideal worked 4.5 days to install a complete HVAC system after the failure of my 13-year-old A/C unit. I went with the company due to three highly trusted recommendations. The work was quite costly, but it was very complex, involving the replacement of the A/C unit, the furnace located in the attic, and very old attic ducts. Plumbing and electrical work were needed, as was old duct removal by an asbestos abatement company. Everything was done strictly to current code, and the technicians were knowledgable, skillful and pleasant. Phil took time to fully explain the new thermostat interface and many other aspects of the job. Ideals work is guaranteed; if I have any questions or issues, they will return to make things right. Work was completed today; so far Im very satisfied.
As always Ideal and their staff have provided us with excellent service! I have made mistakes by using other companies, never again, it will always be Ideal for any plumbing, heating, A/C and electrical service. Thank you again!Marcel
Joel was fast and efficient when it came to unclogging my drain, even gave me a little class on maintaining the drain. Would highly recommend this company, A++
Since becoming a San Diego home owner in 1971, we have used Ideal as my plumbing service support company. Ideal, then, was working across the street on Waring Avenue under Dons fathers management. We have since moved to a second home; but, still use Ideal for all of our plumbing needs. Their crews are and have been highly effective and use the best replacement hardware and practices that have always been installed with meticulous care and thoroughness. My wife and I would not think of using any other plumbing service provider for even the most complex service repair or even the most routine upkeep service. Yes, the best plumbing support sometimes requires premium pricing; however, their long term fully warranted successful results prove the worth of their efforts. Our more than 40 years of experience cannot be easily overlooked. Completely clean and reliable results speak to their success. We classify their support personnel as true professionals and all have been gentlemen that we can fully trust with our finest fixtures and surroundings. After their departure, the only sign of their work is beautifully installed shiny new parts that operate flawlessly.Very Respectfully, Jim and Paula
We had a sewage clog in the main 3” line on a Saturday afternoon. We were desperate. Called Ideal Plumbing and In less than an hour an Ideal technitian, Jose, arrived, went to work, and solved the problem. He was a polite young man who displayed pride in the quality of his work. He told us the cause of the problem, cleaned the area, and left it in better shape than he found it.
I wanted to post a big thank you to Ideal, and to say that when you see how a company solves problems, you can see the true measure of that company. We had a problem, asked loudly for help, and Ideal did an outstanding job of taking care of us. You have earned yourselves a loyal customer. Joe, the General Manager called right away, scheduled electricians to come to our facility, and today sent two very professional electrical technicians, who completed the work we needed. We are - ONCE AGAIN - a very happy customer of Ideal Plumbing, Heating, Air & Electrical! This story has a very happy ending!
I am raising my review from one star to three. The unit leaked water into my ceiling due to what I have been told was insulation in part of the system as well as the drainage/catch pan not being installed properly. They did in fact come out, correct the issue, repair the damage caused by it, and test for mold to ensure the home was safe for myself and my kids. It was more stress than I like but I can respect that they took responsibility and fixed it.
Lars, the hvac tech did an outstanding job getting my wall heater back in proper operation again.I’ll use this company again for any future service.
All very professional. Worth the price for peace of mind.We had Joel come today. He was great, as expected, since all are of the highest standard.
Shane was our plumber from Ideal plumbingHe provided a thoroughly excellent customer experience, completed the repair successfully and gave excellent suggestions for future workI’m happy to recommend Shane and Ideal plumbing as a high-quality, ethical vendor
Ideal plumbing has helped me with our needs for 45 years and have always done a great job, on time and very professionally. They are great on the phone too, and always very helpful and polite. A great team!
Professional, reliable, excellent communication with pricing, scope of work, etc. Everything done to high standards.
Ideal Plumbing Heating completed a major installation of a replacement heater and new air conditioner in our house (approx. 2500 sq. ft.) in March, 2016. Everyone involved was very professional and knowledgeable. Even cleaned up everyday. Highly recommend.
Good service but high price.
I have received above high expectations of air services performed by Phil at Ideal plumbing heating electric and air. As well as to the whole crew at Ideal, who have a genuine authentic family business, to which had made me feel a part of. The air quality of my condominium unit has been unbearable, due to tobacco smoke from downstairs neighbor and I need to use my air conditioner for the heating summer months. I was in a sort of pit to thinking that my moving back after 4 years of being gone were going to be stressful and unlivable to, because of the smoking nuisance from the neighbors. I was desperate for any solution. I had walked into and very welcoming Ideal off Waring Rd. to talk about my issues, I talked with Dan of my situation and I felt a huge weight lifting off my shoulder because of the possible solutions I was given. I had told about an air scrubber that white glove guys reccomend with a cost, I passed information to Ideal team and they looked into the research and found a better quality based on reviews of a life saving air scrubber that I have to say was the best investment I could have done. My quality of air improved dramatically upon the first use. The price difference was that Ideal did save me $ compared to the white glove guys . With Ideals honest business management and standards, I look forward to continue this family business relationship to further assist with all my in home needs to plumbing, electric, and air.
We have used Ideal for over 20 years for plumbing, electrical, and HVAC. They are professional and extremely responsive to our needs. They do quality work and stand behind it. They recently replaced our ancient HVAC system with a modern high efficiency model. They made sure we received the maximum rebates possible. They spent a lot of time tweaking it to make sure it met our expectations. Our home is much more comfortable than it was before and our energy use has fallen dramatically.
My Technian arrived on time, and introduced himself as Aaron. I explained my problem, Aaron asked some questions, and looked over my system. He then explained what the issue was and what was needed to repair it. He then explained how my poorly functioning water softener was impacting the pipes in my home. He gave me a lot of information to help me make some decisions on what to do. Over all, I was very pleased with his service!
They are not taking new clients dont bother calling them. They are busy during a heatwave which i understand, but was fine with a appointment a couple weeks from now.She mentioned that her phone was ringing off the hook and cant help me out. So your gonna hang up on me to tell the same thing to the next client... idiots are not ideal....
After reading my post Joe, the General Manager contacted me and handled my incident Politely and Professionally. I was very impressed that they took the time call me. In the future, I will be using Ideal Plumbing and would recommend them to my friends and neighbors.
Everything was IDEAL! Many kudos to Sheryl in the office for fast and efficient scheduling, as well as Matthew the technician for being polite courteous and efficient in repairing my neighbors and my air-conditioning systems from mouse damage.
Great installation - they went above and beyond what was asked to ensure we were up to code. Very conscientious.
We couldnt have been more satisfied with the service, consideration and politeness of the men who assessed our problem and then resolved it very quickly.Our air conditioning unit had to be replaced and this occurred during one of our worst heat spells.In addition, I have allergy issues, and without this unit having been promptly replaced, I would have had breathing difficulties.I would recommend Ideal Plumbing without hesitation and give them five stars.They are indeed IDEAL!
Pete Gonzales, who specializes in plumbing, helped install a protective cage for the backflow preventer in front of the property Im helping out with. Pete did excellent work. Ive found him to be very knowledgeable and patient in answering plumbing questions and providing information on any plumbing concerns a client may have...a solid pro who certainly represents Ideal Plumbing, Heating, Air & Electrical well!
I’ve always been satisfied with the service and cost of ideal plumbing. Joel is professional, courteous, and skilled.
Have been your customer since I bought this house 50 years ago.Have always been happy with your service. If any problem occurs I alwayscall and let you know and it is resolved