When I walked in there was a dog roaming in there. Was not greeted rather told very rudely go wash your hands so having not visited this establishment before I asked where are the sinks and they gesture to the back. Walked back there to see dirty towels, frozen drink machines covered in ice and gnats all over. I was questioning to just walk out but didnt want to be rude. When I told the gentleman who told me sit here that I wanted a standard set with regular polish he got upset and said well shellac is better. I informed him I understand but wanted this so he just rushed to put my nails on (I guess assuming as I didnt want a more expensive service he wouldnt be tipped π€·ββοΈ), he then moved me and had some female paint my nails where she was told something in another language and then tells me she needs me to pay before she paints my nails which seemed odd as that has never happened before but I paid and although my nails looked uneven and were not properly filed I left the nail tech a nice tip so she tells him something in another language and he just looked at me but said nothing. She pained my nails and they looked as if a child had pained them. I immediately sanitized myself after walking out of there as the gnats were swarming around and all the counters I touched there felt dirty. Got in my car to see there is glue and nail polish all on my skin, even on the tips of my skin under the nails. Definitely will not ever return here and the health inspectors should definitely pay them an unexpected visit because it is filthy. I am super nervous that I may end up with some type of nail fungus.The polish was done all clumpy and had bubbles all in it but the lighting in there aucks which I am sure is so people dont notice until they are done. So disappointed with this business.Also another party of 3 walked in and were very rudly greeted with hurry up and close the door my God and then told go wash your hands hurry. They hesitantly walked to the back just to walk out saying nevermind this place is dirty.
I went to Diva nails for my fist time today with the intention of getting a basic mani/ pedi with gel on my fingernails. After seeing an Allur Jelly pedicure poster by the cash register (and doing some research of my own) I decided to go all out for the jelly pedi. I had no idea that it also included a hot stone massage and paraffin wax. Carol hooked me up with a most relaxing foot and leg pampering experience! And since she convinced me that gel polish was the way to go for my toes as well, I have a beautiful, lasting, natural-looking polish and didnt have to concern myself with the dry time that traditional polish requires. My experience at Diva Nails was worth the time I spent waiting (about 30 minutes) and the money that I spent. π π€
I came to this salon a week ago and got a mani and pedi, pedicure was good, the manicure AWFUL! Nobody told me the shellac that I got suggested to get was a Mood changing color, term they used to try to justify that out of nowhere the color changed PERMANENTLY from pink to having white yellowish spots everywhere and those marks everywhere.Had theyve been at least nice about it I would be okay, but they offer to correct their mistake if I pay full price againNEVER COMING BACK
I can walk in at any time and they take care of you no matter how busy they are. They make you feel welcomed!! And love my nails and pedi every time!!
They were a gem. Very nice. Prices are very reasonable. They do everything they can to make you relaxed and comfortable. Thank you Diva
I love to go there and do my nails the owner and her husband are very very good people thank you so much for my nails
Love the out come but I like my regular nail person would I come again yes π π
I had a new set and they did a amazing job, then I went back the next day and got my eyebrows done(permanently). I LOVE THEM!!! I get many compliments and even my two daughters liked them, and the are very critical.
This place wax my eyebrows, burn me and peel some of my skin off from the bottom and the top eyebrow. Did not even refund my money. Its no good to go, hopefully it heal fast.
I have to say this is the BEST nail salon in the entire city of San Antonio for me! I have tried several others to see if I would like them due to shorter distance, pricing, or services, and let me just say this: I have had some horrible experiences at other places.DIVAS IS WONDERFUL π They actually listen to you when it comes to what you want or the look youre aiming to achieve. And youre not just a customer at Divas, you build something more than that. Have been a proud customer since 2015!THANK YOU TO ALL AT DIVAS!
Went the last minute and they still took my girlfriend and did a very great job I cannot complain...
Its only been 3 days an my nail chipped and i noticed they were gaps in between not painted all the way. Extremely over priced!!! Charged me more then what the wall prices said. & they also make u feel rushed
Open late, took good care of me. Very considerate and took their time. Nice relaxing time and it was pretty calm on Saturday evening. Closed on Sundays.
Wonderful service from start to finish.
I got here at 3:00, didnt leave till 5:10. The guy kept messing up my nails by letting dust get into the dip powder coat. He fixed it numerous times before finally a female tech came to finish it. I asked if the guy could do a geometric diamond, to which he said No its too much work. Wont look right. Not pretty. I think the PAYING CUSTOMER should get to decide what they think is pretty since Im the one rocking it and paying for it. I want to get what I paid for. He seemed really bothered that he had to fix it over and over. When he didnt dust the filed off powder specks thoroughly to begin with. $40 for the set $10 for black French tips on the matte black nails. $15 for diamonds on two fingers cause I wanted 4 but he said that was too much work. I feel cheated and like my time was wasted. Instead of getting the white painted geometric diamond design, he very strongly insisted on Ill just give you diamond stones. K...but thats literally NOT WHAT I CAME IN ASKING FOR! HATE when they agree to what you ask for before you sit down then its like once theyve removed the old set or started applying the new set, they tell you to pick something else bc its more convenient for THEM. Would not recommend to a friend or foe.
Extremely rude and talk about the customer. The nail tech watched a small television while doing my nails hardly ever looked at me. Behaved impatient and made it uncomfortable for me. No portfolio of work like in other more professional nail salons. I couldnt ask any questions without a rude reply. It was an awful experience.
Always great service!! Staff very friendly and talkative.. did a great job with nieces nails and my pedi.
Super friendly. Always smiling. Very good on my. Pedicure. Try the jelly pedi
Been coming here for years. Manager failed my car due to text. Got caught in a lie, he had someone else test my tent it kept reading different. Placed a hold on my car. I would never go back
Denied my seizure alert dog which is against the law and they were very rude about it.
Ive been having Danny do my nails for about a year already. He does beautiful work. He knows exactly what I want and how to do it perfectly. His work is worth the wait.
They did great
Great customer service. Staff was friendly. Ms. Carol did an awesome job and good nail detail. Well worth it. Very clean and organized.5 star work..
My nails came out okay
My Nail Tech Danny is the best! He does my nails awesome and they always look good! Would recommend him to anyone and the place is great too! ππ πΌπ₯π
I would give place 0 stars. First as I was getting up on the pedi chair I made a slight groan as i was in pain due to backache & the employee lady on the 1st booth said what happen, u too heavy. 2nd, the lady who did my pedi cut my foot, and asked why my feet look like that. 3rd, my shellac manicure was done horribly. 4th, My friend went with me and she flinched and accidentally hit the screen that they have set up, and the man asked her can u see. Never have I had such a horrible experience with such rude customer service. On top of the rudeness, they were working so fast just to try and get u out and get to the next customer instead of doing the job properly. If someone can please let me know how I can upload the pics so yall can see what Im talking about, plz lmk.
Getting eye brows waxβs was kinda horrible. Felt like she was so much in a rush doing my eye brows . Speeding it up as well as talking on the phone while the lady was waxing my eye brows
Officially made it my go to salon to get my nails n pedi. Love them they all do amazing.
Fast friendly clean environment
Carol was the nail tech that did my manicure (full set coffin shape nails). . I will go back again & highly recommend this nail salon. Itβs the best in the area.
Typical nail salon. I go there because its convenient and if I time it right, I usually dont have any wait time. And of course, they do my nails the way I prefer at a fair price.
Never disappointed with my nails.. been coming here for a long time. They always do right by me
I went in there to get a Shellac Manicure. There were slot of people. The guy doing my nails was definitely in a rush. He cut the sides of my fingers and was going super fast and hard on my nails. Seriously the most painful manicure Ive ever had!!! My nails are also bubbly and had nail polish on my skin. Terrible terrible!!! Please dont waste your money going Here! Will never go back
My regular place was closed and I had an emergency. They saw me right away and got to work. A little more expensive than what I was used to. But the work Danny did is flawless., I tip well for good service, and he got a good tip I love my nails. They are flawless.π―π―βοΈβ€οΈβ€οΈ
I was there 3 &1/2 hrs. Guy kept messing up my nails and they weβre rude about it.
I went the day before my graduation and they made me feel like I was home I had like three margaritas and left there feeling good my nails and toes where amazing been going here for years great place my card had a few issues but they still let me walk outta there and let me paid them the rest of the money the next day
Love love love this place. But it needs some pest control. Best staff ever, however the drinks are never offered.
Very nice people, get my nails done here all the time and I have no complaints
First and last time ever going to this nail salon....the guy cut me then gave me a horrible nail service he cared nothing about my real nails cut them all jagged and pulled my skin back so far it already looks like I need to have them filled. Needless to say my nails are bubbly and bumpy I will never and I repeat never will be going back to the store
I went in for a manicure. The lady was being rough and cut me two times within five minutes. Needless to say I chose not to let her finish butchering me. If this is how they treat new customers I want no part of it.
Worst place to get a pedicure, they charge a lot and dont treat you with respect. If you want to feel that youre interrupting them go ahead and waste your money.
Went to get my nails down today they did a awesome job. I will be returning again!! Thx π
OMG I REALL LOVE β€οΈπ π½
I got an older guy who was quiet the whole time & left my nails painted ugly & left nail polish on my skin. He was messy. I wouldnt go back. I paid $30 for a short set of white nail polish which I feel I over paid for.
Clean & friendly. Vincent is very professional & knowledgeable.
Danny does my nails love it as usual..
I get my nails done with Vince.... Best nail tech Ive ever had in any place Ive ever went to. Everyone is friendly and welcoming.
Great service and they were very nice.
The owner Vincent is very polite and has been in the business for over 20+ years. Great work and great prices! My new go to place!
Barely had my nails a week and they have already been popping off my nails have all started to lift.and I paid 50 for a plain set
This place is by all my favorite they treat you right and dont talk you into things you dont need lol they treat my hands and feet with care
I like the staff very nice people
I love getting my mani & pedi there but they do terriable lashs extension ! They hurt when I blink & look so full & cheap .
Great serviceAsk for Danny ! He shapes amazing & heβs just an amazing employee.
My go to place. Many options for colors. Best time to go is when there isnt a lot of ppl
Very nice people.
I love this place I only get my nails done here. Best place in San Antonio in my opinion and Im very picky.
Worst experience ever. nails were crooked had shellac and it was bubbly. drove off and realized they had to be fixed.
Most beautiful nails iβve ever had and a great price
I have been going here almost a year... I love the product. They say if a girl has her nails done she dosent work hard or clean the house but do all and my nails stay on... My polish dosent chip either...
Awesome job great work..
The Nail Salon has best powder .... Carol is The Best !!
Vincent does amazing pedis definitely will be back
Not even worth a star Omg the new people that are there are horrible. I went in for a pedicure and came out with to bloody feet because the guy there sucked and now my feet at in pain. They lack customer service skills I stood there for a long time before the even greeted me at the door.Im I MISS THE OLD OWNERS.The tools werent santized infected my toe where the giy dugged too deep into had to go to a podiatrist and he had to remove half on my nail.Please tale my advice & DO NOT WASTE YOUR MONEY THERE.
First time here, loved it !
Awsom people.Nathan dose good work
Love love love this place...
Love my nails. Definitely going back.
Carol And Vincent are the best!!!
The owner husband is the only one that do my nail & they are always on point.
My all time fav ππΌ
Getting my eyebrows done
Love this place
New place for my nails and stuff
I got a full set 4 days ago & within those four days, 4 of my nails already have fell off . Also they were really unkind & the guy that did my nails was aggressive & standoffish .
Great service
Great nails
I love it
Loved it
We need a Diva over here in Alamo Ranch!!
Very professional environment
My nails are always on point πππ
The best!!!
Rude staff, unprofessional, watching videos while working on nails, belittling customers. Waited 2 hours for me and my daughter to be treated like dirt.
I gave them a star because I cant give zero, they do a horrible job, you explain the mistakes they have made and they dont accept it, they talk to you in a very bad way and tell you that the one who is wrong is you, I never go back to that place And if you want a job well done, go somewhere else, dont waste your money.