Second month in. Super Quiet! Comfortable! Valet rash is great! Pool is clean and fun for the kids. School bus is convenient too. Feel free to use me as a referral when you come check it out!

Michelle was so helpful and attentive. She definitely went above and beyond to make sure my questions were answered and showed me everything she could think of to make sure I had the best options. She is a gem!

Had a wonderful experience touring the complex! Michelle was very warm and welcoming from the moment we walked in, as well as thoroughly informative throughout the tour. The property is beautiful and clean, the pool is gorgeous, and the dog park looked awesome! Looking forward to making this my next home!

We had an excellent experience with Michelle and the leasing office. They were very kind and took the time to answer all of our questions. It is a beautiful community with excellent amenities. We are very happy with our decision to live at Pecan Springs and look forward to move in day.

Awesome service while touring the facility. Faculty was well organized, polite, and as helpful as can be. Offered refreshments while we waited & answered all questions we had clearly. Tiana was very helpful and showed me 2 units to let me really decide what I wanted and was very understanding and helpful in getting it done quickly. Very satisfied with this experience & can’t wait to move in!

First time renting an apartment, came by Pecan Springs because of the online reviews, wasnt disappointed. Tiana the leasing agent was very helpful and inviting, property looked clean and well kept. Hope to make this my first apartment I live in. Would highly recommend.

The community is very nice and quiet and very well cleaned and organized. The apartments looks really neat and updated. Tiana is the best leasing consultant. She has been very kind and professional and very understanding of my needs and had been very kindly working with my availabilities and questions I had.

We have lived for a couple of years in Pecan Springs. It has been the best experience we have ever had. Especially, with the management of Ms Lacie Martinez, the property has transitioned into a modern and luxury community. We have also been treated like a family member. She is very understanding, sympathetic, and supportive. Ms Martinez makes living there as smooth as possible and helps in forming great memories.

I’m very excited to move here again. This place feels like home. Michelle was so nice and always with the best attitude. Definitely so happy to be back!!

Michelle- and my apartment locater Wes, did a fantastic job. Very excited to move into my unit. The staff has been extremely helpful, and can already tell they are willing to go the extra mile to make sure I am happy. I can’t wait to move in to my unit! Michelle even spent 30 minutes touring the property on Google Duo so that I could see the property and different units prior to my big move to the San Antonio area. Highly recommend as the service and friendliness has been second to none of all the apartments I have been interested in.

I absolutely love the apartments! Gated community, resort style pool. The staff is amazing, Michelle is very knowledgeable and helpful! Great management.

AWESOME!!!!! Michelle helped me out to her best ability and making me feel welcomed and comfortable in getting a new home with them. She went above and beyond to make my move possible even tho i faced some issues with signing the lease and getting it approved. I wish i could give a million starts to her outstanding efforts. THANK YOU & KEEP UP THE GOOD JOB MICHELLE AND THE MANAGEMENT :))

My family and I recently moved to the San Antonio area and we were having problems finding luxury apartments. Not only was Michelle very helpful and positive, but she was also a woman of her word. She got us in a place the same day and the place is beautiful and luxurious. If you are looking for luxury, please head on over and let Michelle help you too.

This is a great place to live. My a/c went out early morning on July 4 a holiday called the emergency after hours line and Aaron came out and fixed it. The maintenance team here is the best and that’s really a important feature one should know when renting an apartment. Thanks again to all the maintenance crew.

Michelle took her time to make sure that I had the home I wanted as well as needed. By her being empathetic to my needs, I felt as if we had connected, building a working relationship I could trust. I could see myself actually living in a community such as this. It has exactly what I want and that is whatever I need. Thank you Michelle.

Tiana is wonderful! She took her time showing the area and making sure I feel comfortable moving into my place for the first time. Im excited to move in!

Michelle is a great helper and ultimately made the applying process much easier! I highly recommend asking for her, when you want to apply or for any questions about the whole application process.

Michelle and the team at Pecan Springs were extremely helpful and accommodating to my brother and I during our move. From touring the property virtually to signing, everything was quick, easy, and helpful. I am looking forward to my time living here. 10 out of 10 would recommend.

Michelle was extremely helpful, professional and knowledgeable as I relocated to the area.Cute place. Nice area. Has potential to be better in some areas. I would assume the complex stays pretty full because of locationA little pricey for the actual living space. A1 floor plan’s Sqft. is all used up in storage, but surrounding area is nice for shopping, dining, and excellent commute to work.Maintenance however, is another story.I don’t like the idea of enforcing “community” punishments for acts of single residents or closing of “Community Amenities” that residents pay for and are sold at leasing. We don’t all work the same hours.Finally, day by day this Chicken N Pickle situation is getting annoying.Overall, I would recommend.At least one for one try. I have a year to see how it ends up. ✌🏽

Showed up unannounced and Tiana welcomed me with open arms! She was wonderful and patient - thoroughly explained the difference in floor plans, showed me around the complex, and was able to help me find my perfect future home. I am looking forward to moving in!

I went for a tour yesterday with Michelle. The environment is very welcoming. She was able to answer all my questions and provide reassurance. I will be putting in my application here and am excited to be moving.

Amazing management with a beautiful community. This place is clean & I would 100% recommend.

I definitely want everyone to know my experience at this location.My first time visting has been amazing starting from a Great office skilles. ..Staff is very informative and helpful . The tour was ecstatic and enjoyable.This is a State of The Art Building!Referrals are always helpful..So now I will share this with everyone..Thank you for sharing my best experience ever.. Michelle

Even better in person! We were welcomed to Pecan Springs and moved in without any problems :)! Great staff and community overall. Great view of the highways and nature around. Feels like home.

Tiana is such a delight to work with, she helped find my apartment after I had been looking at serveral locations. she is very flexiable and friendly definently one of the main reasons Im signing a lease today. Property is amazing with a good location.

The staff are very friendly and helpful, especially Michelle. Beautiful property conveniently located next to UTSA, la Cantera and the Rim. When touring, the residents cheered us on and complemented the property and praised the staff. This made it clear that management takes care of their residents. I was quickly won over and was certain this place was for me and my family.

These apartments are reasonably priced for the location. Also the staff is super friendly and helpful.

Michelle and Tiana was really helpful, Im excited to move in!

Getting ready to move in and process has been flawless! Staff is awesome and friendly❤️

Candace was amazing, took her time showing us the property even when they were short staffed, helped us out with the application process, helped find us the best fitting apartment, and provided great customer service!

Tiana at pecan gave us a great tour can’t wait to make this my future home !!

Lovely place to live, they just need to hire new leasing agents. They seem to not want to help and have a negative attitude. One thing I look for in a place is great service! But this was just not it.

Rose Marie helped us find our beautiful home a few weeks ago and we are more than happy! Our place came with a amazing paint job and nice carpet!! It’s nice and quiet at pecan springs and we are very pleased with the high end amenities!! Thank you rose Marie and staff for making this experience amazing!! The clubhouse is my favorite part, especially the free Starbucks!!

Living here is Amazon staff is great and always Willing to help. Lacie michelle candace and Triana are great girls

So far so good. Tiana was very helpful and nice. Me my husband love it here so far. The staff are always helpful and nice.

They helped me so well and I am so excited to move in soon, Michelle is the nicest and the apartments are just wonderful!

Noise.If you like hearing what your neighbors are up to at all hours of the night, you can have my apartment. There’s zero type of soundproofing between floors I was looking forward to staying long term but now, I’m about ready to break my lease to get away from it.It’s not fair to any resident.

Great and clean and friendly staff

Great apartment complex. Super nice and friendly. Rosemarie worked with us and made the best out of our situation when no other apartment complex could. Although the extra fees arent attractive, its still nice to live here especially with everything thats included.

Update: The walls were never painted in my apartment. Dirt on the walls. Only one wall was painted. I can tell because the color doesn’t match the rest. At least attempt to wipe the walls down if you’re gonna be cheap. Makes me wonder about how old my carpet is. Holes in the wall still, cabinets were not cleaned. Oven wasn’t cleaned and let’s not talk about the toilet and the seat with yellow and brown urine stains behind the toilet seat. Bathroom smelled of urine and I had to wipe down the side of the vanity, let’s just say the towels were yellow when I finished. Toothpaste stains on mirror when I moved in as well. They’ll tell you that your unit has hard floors in living and dining rooms and it doesn’t. I think it’s a bait and switch. Talked with a neighbor who was told the same thing and on move-in day it was carpet. They know you have a move planned etc and won’t have anywhere to go if you refuse not have carpet in living and dining. The pics on their site are only representative of their models and maybe a few apartment homes on the 1st floor.I’m giving two stars, because Rosemarie makes this property great and makes up for what it lacks. Thank you Rosemarie for being awesome! Otherwise I’d give zero.Original: Rosemarie is Awesome! I accepted a new job here in San Antonio and needed to move ASAP. I had already been here three days and couldnt find the right apartment community. Finally looked at Pecan Springs and can honestly say it feels like home. Rosemarie was amazing in assisting me with selecting the perfect apartment home. I took a risk renting sight-unseen. However it was a great risk. Thank you Rosemarie for making the move-in so easy. ---- The A1 floor plan reminds me of a hotel suite. I suggest spending the extra $100 a month for the larger A3 floorplan.

Rosemarie was my leasing agent and let me just tell you how great my over all experience was at the property! She was very kind and really took care of me as well as answering all my questions. She made my apartment shopping experience 100% better! The property is beautiful!! Thank you so much Rosemarie for everything!!

Wow I’m new to the area so I’ve been apt shopping, some places not so good and some are. But this place really stood out to me and it was the knowledge and professionalism of Rosemarie (not to mention she’s beautiful) that really has me leaning on these apts. thank you ma’am for the perfect tour you were professional and polite.

IF I COULD GIVE ZERO STARS I WOULD. Please read before moving here. I never write reviews but I feel as though i need to give other people an insight as to the reality of actually living here is. All of the other 1 star reviews are spot on.I have lived here for 3 years and the first year was absolutely fantastic and i had no complaints and was extremely excited to live here, however management has changed since then and the people at the front office are always changing as well. On top of that they are always extremely rude and absolutely no help.Safety is definitely not a priority considering the gates are always broken and left open for anyone to drive right in. Not only that but the apps for the gates are always changing, so much that I don’t even know which one is being currently used, nor did I know what the last one was. Safety of the structure of the buildings is very poor as well. Sometimes the entire building will shake and feel like an earth quake. Not even kidding when I say one time my mom was over and she really thought it was an earth quake that’s how much the building will shake.Packages are always going missing and never delivered to the correct apartments, even though fedex, ups, and amazon are suppose to deliver to the front office and to the lockers for some reason they never do and drop them off at your door just for them to be stollen. I’ve even read on Active Building that someone’s groceries were stolen, but most of the Active Building feed is about someone losing a package. I’ve had endless packages lost so have given up on ordering anything online.Noise complaints will always go unanswered, and there is no noise ordinance enforced. Many go to ActiveBuilding instead of the front office to complain about noise. If the people from the front office can only hear what they think is a “normal tv” volume from the breeze way then there will be nothing they do about it, although that means that if the residents are listening to extremely loud music in their bedroom it will sound like a “normal tv” at the door. They claim that they “cannot control the people who live in their apartments and what they do” so do whatever you want i guess??? This includes fireworks off your balcony late at night which has happened quiet a bit recently.Apartments are not move in ready and definitely not clean. There was paint all over the wood floors of each room and kitchen cabinets. The bathroom mirrors and sinks were horrendous and took several cleans to look decent. The carpet looks about 10 years old and doesn’t seem very clean. None of the windows close correctly and have gaps, leading to many bugs and critters living in your apartment with you so maybe ask the bugs to pitch in for rent since the prices are absurd for what you’re actually getting in return.The breezeways are always dirty and the bottom floor of mine always smells like dog pee. Not to mention the endless amounts of dog poop left around and not picked up. Trash usually floats around the breezeways and the picture of trash piled up at the garbage dump from a previous review is a very good representation of what it usually looks like, meaning always trash left on the outside of it.This is my personal experience of living here. Again, read the other 1 star reviews for more insight, they are all very accurate.

I toured this cute property with Rosemarie on a very cold and windy day. I came in not expecting to tour because of the dreadful weather, but Rosemarie insisted that we still could and Im so glad she braved the cold because I found the perfect apartment that day! She was so patient with me when I had trouble deciding between two units. The application process was so easy and I never had to leave to get a money order! I was in shock by how smooth everything went. The clubhouse is kept immaculate and Ive been so impressed with the amenities so far. I cant wait to use the pool in the summertime! I always find parking next to my unit and Im so happy my pup has a place to run around off leash in the dog park!I had one issue with being accidentally charged a double pet fee, but Lacie was quick to reply to my concern and resolved the issue within the same day! Maintenance has completed every work order in a timely manner and I feel greatly taken care of by the staff overall. Jordyn, the other leasing agent, is very knowledgeable and has a positive attitude every time I see her!Overall I am very happy to call Pecan Springs my home because now I can be proud to invite my friends and family to my apartment.

Amenities are great. Living space is cleaned and maintained properly. Staff is friendly somewhat. Maintenance however, not so great. They didnt want to come fix A/C unit at 8pm since it was getting dark. Apartment reached 83 degree weather, inside was my sister who gets asthma, my husky pup and myself. Called several times explaining the living conditions but no reply. We had to move to a hotel room but of course the property staff said they wouldnt refund or discount our rent from the money we spent on the hotel because it was our decision to move to a hotel room, expecting my asthmatic sister and husky pup to stay in the 83 degree weather where it was just getting hotter and hotter. Of course this doesnt happen to anyone, so overall good living complex just be aware if needing maintenance emergencies at night.

If I could give this place 0 stars I would. I was a resident at this apartment complex for 3 years, and all I can say is DO NOT MOVE IN HERE.I normally don’t take the time to even write a review on google, but the incompetence of this place just goes beyond words. Starting with the fact that every single time I went to the office I saw a new person, and they had no clue nor training about the property. I was never able to obtain an adequate answer to my concerns.Gates never worked, even though they spent a pretty penny on apps and new technology. So bad that a random intoxicated person entered our building once at 5 am destroying and vandalizing all of my neighbors vehicles...management did nothing but send an EMAIL. Gates after that still didn’t work.Me and my sisters recently moved out and we gave the management (Lacie and Candace) a verbal notice since we were still having some arrangements done with our move-out date, you would think that being residents for 3 years they would have some consideration, but instead they sent us a “move-out statement” charging us $3,000.000 dollars for “insufficient notice”, when I tried calling to discuss this I was put on hold for more than 10 minutes, and now I get no answer from them.Please don’t be fooled by the location. This place is not worth your money, plus they are ridiculously expensive for what you get in return.

What a BEAUTIFUL property. My leasing agent Rosemarie was AMAZING! She understood my needs and was very knowledgeable.

Horrible experience.

WORST APARTMENTS EVER!! Management changes every few weeks so theres no way to keep up with them. I had come to an agreement with old staff about my move out notification and a month later they were gone. New management was charging me $3800 for “failing to notify about my move out” regardless of agreements made with old staff. Property is trash, horrible maintenance, and theres nobody to actually help. Stay away, and avoid the ridiculous $4k+ charges that will be sent to collections.

18 months in, heres my experience so far.UPDATE: Front office seems to try but are being constantly cycled out. Things use to be great.As with most apartments, you will always have situations that are less than ideal. No matter what you pay, you cant help the fact that you live and share a place with other tenants. With this place youll find the most annoying things to be the following:Bluetooth key - Instead of being able to use a normal key, you now have a Bluetooth sensor that can be hacked. You are responsible for three keys. The mailbox, your backdoor, and your BT key. There is no copying of it so you have to purchase more. This means if you lose it, you are locked out until the next day.Noise. There is no escaping it. The units are built with inexpensive materials making everything feel frail. While some things are nice the important things arnt. Case in point, the walls and ceiling/ floor separators. The walls are so thin that you can hear most conversations and noise from neighboring units. Steps above can be heard even if tip toed.Then the entrance doors. The doors have a slamming mechanism that slams shut when open causing an unnerving sound across the building. Thats right, every time someone steps out of their apartment (or in), if the door is not guided, you can hear it across the entire building. Not to mention the doors not being offset from one another. Each neighboring units door is 2 steps in front of yours. No privacy.Materials. Dont let the materials fool you. All cabinets are just compressed carbon. Floors are just cheap vinyl that are easy to scuff.Fees. I find it ridiculous that this apartment complex charges a residence service fee. Thats right. On top of your already very high rent you get charged another $35. And it does not end there. Expect a trash fee for a service that is very inconsistent, no opt out. Then Pest Control Reimbursement, Sewer, Trash Admin Fee, Storm Water. Before you know it, you end up with $100 on top of your rent.Pest Control is a joke. Apartments are infested with spiders yet we are still having to pay a mandatory fee.Trash - Do not live near the trash dump. It is always overloaded with trash and can be smelt for a block. It seems as though they have given up.Dog Poo - You will find it everywhere. Gets better at times but is always an issue.Unreasonable and sudden restrictions. Only 1 guest per resident at pool and now pool passes required. Gym closing until further notice - turned out drug users were living in there.Condition of grounds and halls. Trash on property in halls, trees, etc remains for months. The same plastic bag has been on a free outside our unit for a year.Overall, you do not get what you pay for. It is a rip off. A place in this condition with this sort of upkeep should be at lease 20% cheaper. But instead you pay $1200 for a tiny unit.

We saw some great apartments with Rosemarie Ramos.. she was so helpful and so nice.. this property is so beautiful.. Thank you Rosemarie for everything..

The apartment community is so very good. It would be been a 5 starter if only they had a small childrens play area. ❤️❤️❤️

I have to say this place is amazing. The apartments are nice and clean and quite the pool was the topper and the price is very reasonable and I have to say the lady that helped me was so nice from the moment I walked in to the momemt I left. She greated me with a huge smile very professional and very thorough if all the staff is like this I would love to love here. Thank you Rosemarie for your time I will definitely refer people to you...

The gates are always broken. When changes are made, the office wont notify its residents and the office staff lacks office training. Left that place but they still wanted to charge me for a month rent that i didnt even stay there and i gave them enough time to move-out. They didnt even notify me that my lease was up or what i needed to do to avoid any extra charges. They also have ridiculous fees! Never again will i rent there.

I came in last week after finding this apartment online with the intention of signing a lease, but my interaction with Brenda made me decide against it. I usually don’t like writing reviews on such a short experience, but I felt the need to since most of the reviews here are about how terrible management is and I just wanted to say it is true. My husband actually told me to not even bother going in after he read the reviews, but I told him I wanted to give the place a chance because I didn’t think it could be as bad as people were saying, but boy was I wrong.As a potential tenant I had several questions I needed to ask before moving forward, but Brenda was very snappy and snarky with her responses. I felt like she just wanted to get me out of her office as soon as possible. Either she was having a bad day or she’s always like that. I take it she’s always like that from the other reviews on here about management. Someone like her should not be working directly with clients. They need her in the back as far away as possible filing paperwork or something.. otherwise you all will continue to lose out on potential tenants due to her attitude.Also, on a side note the gate to enter from the left and right was wide open when I arrived and wide open when I left. I read some reviews about the gate constantly being broken and the fact that it was clearly broken when I went goes to show that it seems to be broken more often than not. Not sure how they consider themselves a gated community when I could have easily gone in and out without a code or remote or anything of that sort.

Rosemary helped me today,she was wonderful and very knowledgeable about the Property. The property is very beautiful.Had a great experience and will recommend to others.

Tiana did a excellent job helping me with all the details that goes with getting an apt. Very kind showing me the apt. choices. Other office personnel as well as Tiana went beyond the call of duty helping me with my computer. Tks. Mike

Lived here for 4 years. Just like the previous reviews, ever since new management took over everything is a challenge. The apartments themselves are fine but the management will look for any reason to charge you for anything. Will not recommend solely for management. Theres obviously a group consensus if you take the time to read the last 10 reviews-LITERALLY all ONE stars (not a coincidence). They will advertise food trucks and pool parties but fail to inform you of changes to policies and new fees that you never agreed to. The second you have an issue they will place the blame on YOU. They provided me with two weeks notice for a payment change with a letter that was slipped in the crack of my door. The letter was not on letterhead, dated, or signed. You can expect zero professionalism. Worst experience with a management company Ive ever had. Theres so many new apartments in San Antonio...do yourself a favor and go elsewhere. Once my lease is up I will be moving because this place is a joke.

I lived at pecan springs for almost 2.5 years. and I loved every minute of it.First off, the front office staff is amazing! They all really care so much about the residents and they are so very sweet. They had the same staff the whole time I worked there, which to me means a lot because I have lived at places where they constantly change staff.Second, all of the residents are so friendly. I never had ANY issues with any one while I lived there.Third, I am a proud dog mom and they whole complex is super dog friendly! My dog ran out of my apartment one time and I was freaking out looking for him. I went driving around the complex and one of the residents had put my baby in the back of his truck and was going to go to the front office to see who he belonged to. All of the residents have a super huge heart.I would recommend living here without a doubt. It is a little out of my price range now other wise I probably would have stayed for another lease term.

Would not recommend moving here. Very over priced apartments. we’ve had so many roaches here already and we even had to go buy our own spray for it. They overcharge and throw fees at you over anything.

The new management at Pecan Springs is impressive! Ive lived in several communities and each community has had its own issues, however, the willingness and attention to detail by the management and staff surpasses any other of the comnities Ive lived in. This is my 3rd year here at Pecan Springs and I look forward to another 3 under this management. Thank you Pecan Springs for makingit right and making this HOME.

Amazing staff. Everyone was extremely helpful and kind during my stay! Jordyn (a staff member) and Lacie (staff member and manager) were extremely kind when answering any questions I had. Jordyn really helped me during the approval process as well which I really appreciate. The community was very friendly, there was never any issues. Really happy with my stay. Thank you so much.EDIT: The only thing I did not like is how my apartment was not move-in ready. I had to do a lot of extra cleaning, there was dead bugs everywhere. I am guessing my apartment sat vacant for quite some time (months). I had to also replace the light bulbs due to there being a lot of them missing. I left my new ones I bought in the apartment. Hopefully to brighten some elses day! :)

I moved to Pecan Springs 1 month ago from Virginia. Knowing good apartments can be hard to find in some cities, I made the decision to get my apartment sight-unseen before my move. The staff made this experience very easy for me, answering all my questions and helping me with the process. Everything was ready for me when I arrived, and my apartment was just as nice as I was hoping it would be. I have had no trouble with parking (spaces arent assigned), the pools are beautiful and the gym isnt large but Ive never had any trouble getting on a machine I wanted (and both of those amenities are always clean!) The clubhouse is fantastic. Great location close to 10 and 1604. The staff has accepted packages for me, and I get an email saying that one has arrived. Easy to pay rent online, and you can see all the details. Maintenance has been quick to respond. I rarely if ever hear my neighbors, and the complex is overall quiet. Id definitely recommend Pecan Springs!

Lived here for a year and had a great experience. Of course no place is perfect and when you live in close quarters with many others such as in an apartment setting, there may be little issues that come up. I enjoyed my stay here and felt staff was responsive and fair in any issues that came up. Parking was never an issue. Only suggestion I have is to have more pick ups for the trash and recycle dumpster and to pave the area it is located in,as when it rains, as it often does in Texas, it turns into a muddy mess.

I have been living here for a couple of years. The location is very nice and close to various attractions. The community has a really nice pool area and clubhouse. Apartment does have a small gym but with limited selections. Apartment is overpriced for the space. At one time, parking was horrible with cars parking in fire lanes however, it has gotten better. Walls are rather thin for the price one pays and maintenance could be a bit more friendly. Please keep in mind that some residents are not very good at picking up after their dogs mess. The front office staff is very friendly and nice, However, dont expect management to help you in case you need to adjust your lease regardless if you been there for years. While in the process of purchasing a home, management wouldnt work with me in trying to get out of a lease even though we have been residents for years and never missed a payment. Furthermore, our lease agreement covered more than the traditional 1 year agreement. Although I understand a contract is a contract, one would expect some common meeting ground where both parties could come to an agreement after a good relationship but that wasnt the result.

It was time for me to renew my lease and instead of renewing I decided to look at other apartments in the area. BIG MISTAKE. After only five days of looking it was obvious I wanted to stay at Pecan Springs. Unfortunately, when I went back to sign a new lease my apartment was already rented! Dont make the same mistake I did! If you see they have an apartment available that you like SIGN A LEASE IMMEDIATELY! Trust me! This Apartment community has it all. A fabulous pool, great fitness center, amazing staff, outstanding maintenance and the apartments are extremely nice! I moved to another apartment community and it makes me wish I never moved! Pecan Springs is truly an all around great place to live! You will NOT be disappointed.

I have lived at Pecan Springs for a year now and I have nothing bad to say about the community or the staff.(Living near the construction wasnt the best but thats over now.) The staff is absolutely wonderful! They have so much fun hosting the resident events for us, and they really do plan some great parties. Maintenance is always on point and are very courteous. In my entire year of living at this community, I think I have only submitted around 3 work orders. Goes to show that the property was built well. All of those service requests were completed within 48 hours of me submitting it.Every single staff member is top notch and will go out of their way to help you if they can.I have loved the last year at Pecan Springs and will continue to recommend it to friends.Thank you, Carbon Thompson Management for a great living experience.

I really have enjoyed my time here. I moved here with my family about a year ago and I like the sense of community there is. It is very family friendly. The front office staff is very nice and always willing to help. The amenities and grounds are very well kept. I have had no issues in my time here and will definitely be renewing my lease!

If I could give 0 stars I would. I am so thankful we finally moved out. When we first moved into these apartments they were rated 4.7 stars, now it’s 3.9.... Management changed and it just went downhill from there. Trying to get packages here is nearly impossible. There were several occasions when family members sent us a box and we never knew. A month after they sent it they asked if we ever got their package. I went down to front desk and they had the box in the back. If our familynever doubled checked to see if we got a box from them we would of never even received it!!! Also the package area is suppose to be 24/7 and it’s not..Next, the gate will be broke for months, and once they do finally fix it the key remote that opens the gate never even works. The dog park fence has such huge gaps in it dogs can fit through. I don’t actually have any complaints about the apartment itself it’s just the people who run it are terrible..

Ive had the best experience leasing my very first apartment with Pecan Springs. The staff is very friendly and they make every effort to be personal (they remembered my name after the lease signing!). I highly recommend this apartment to anyone who is looking for a safe, clean, QUIET, place to live. There is plenty of parking available close enough to my apartment, and I love the amenities (gym, pet park, pool). The complex layout is very beautiful and designed to be in touch with nature. The apartment even hosts several social events throughout the year which has been an added perk for this college student. Its been a truly wonderful place to call home for the past three years!

If i could put negative stars i would. This complex will leech your money from you. Do NOT sign here, even student living is better than this place. I moved out 3 months ago and management holding charges against me that one of the MANAGERS (who they fired now) told us we would not be charged of. The terrible communication of the staff will punish the residents. Look elsewhere to sign, any place is better than here.

I personally have had wonderful experiences with the main office and its staff. They were beyond helpful before, during, and after the move in process. Very nice, helpful, and quick.

My husband and I have been living here since the apartment complex first opened in 2013 and we love it! The front staff and maintenance staff are very friendly and professional. It has great amenities, which include a beautiful pool area with outdoor grills, and an awesome clubhouse and gym. Plus, the location is so convenient! Would definitely recommend!! :)

Pecan Springs has been a great place to live! The staff is friendly and attentive. Repairs are completed right away. They do a great job of maintaining the integrity of the property. You can’t beat the location either. I highly recommend living here!

Brandi Baily at the leasing office is so obnoxious, she is a liar and she doesnt provide accurate information. She didnt provide me with the list of problems that came with the apt. But she was quick to send me the lease agreement by via email. It took two weeks to receive my garage key and while switching to a different apt they wanted me out of my old apt in a week. I still have not received my mail key till this day. I didnt have this problem when i first moved in two years ago.

Have absolutely loved living in this complex. Staff and maintenance provide excellent customer service and the events thrown my management are always fun to attend. A great way to meet your fellow neighbors. The pool area is absolutely amazing. Would definitely recommend this complex to anyone.

I’m am fed up with the management and staff, I have spoke to them numerous times about a money order I was told to mail due to moving out of San Antonio to pay my final invoice ( I even paid extra to have it overnighted) I have a tracking number that shows one of the staff members signed for it and apparently lost it and no one seems to know where it is, on top of that I was sent to collections agency on the matter, Oh and did I mention I was informed via letter received at my mothers home?! There seems to be no sense of urgency to get my matter resolved, On one occasion the staff hung up on our call, I have been promised follow up calls but as of yet nothing, this has been on going for a month now, this is just one of the issues I have had with these apartment, so please do yourself a favor and listen to the other reviews, STAY AWAY

I have thoroughly enjoyed my time at Pecan Springs. The grounds are immaculate and the staff are professional, kind and dedicated to ensuring the satisfaction of residents. Everyone in the front office has been extremely helpful and timely in responding to any matters. The location is ideal as the complex sits right at i10 and 1604 - so you are minutes from so many different things. Plus - beautiful pool and Starbucks coffee! Really, Id give Pecan Springs a try. It has truly been my favorite apartment since moving to San Antonio.

What a relief to be OUT OF HERE. As the previous reviewers stated, the new management that came on board absolutely changed the 5-star dynamic of this complex.I probably would have renewed my lease if it werent for the new team. The office is very unprofessional and personnel is constantly changing. I strongly suggest looking elsewhere. The apartments themselves are nice, but my goodness, working with the staff makes it unbearable.

The apartment management is really friendly and helpful. They have a great pool and the grounds are nice. There is a valet trash service that comes and picks up your trash, but you do pay extra per month and its not optional. Other than that my experience here has been great and I highly recommend.

One of the BEST places Ive live in San Antonio! Ive been here just over a year and couldnt be happier. Prior to Pecan Springs, I had been at 2 other apartment complexes in the area and they were horrible. There was a change in management a few months back I think but it wasnt noticeable, everything continued on as it had been. The front office has been great and accommodating with a few things that I needed help with that were out of the ordinary. Bang for the buck, best place on this side of town for sure.

Really nice apartments. The staff is friendly and helpful, fast access to I-10. Very pet and family friendly. They have an awesome pool and a nice little gym thats 24/7. I really enjoy living here.

A little better than average apartments in a pretty nice location. The pool and clubhouse are nice amenities. The gym could be nicer, but they have a small selection of equipment due to liability issues. As far as neighbors go, it seems that the majority of people keep to themselves. Staff is friendly. Walls are thin so if anyone has speakers below you, youre practically going to be screwed.

Beautiful apartments, amazing pool, nice neighbors, and GREAT location!! You can get to I-10 or 1604 in an instant. The walls seem reasonably thick (unlike most apartments), so I rarely hear my neighbors. Maintenance is usually prompt on requests. I highly recommend!

I have really enjoyed living here the past year and a half. I had a little mishap happen in my unit and the staff went above and beyond to remedy the situation and were so helpful! The convenience of this location is unbeatable! I definitely would recommend living here!

I REGRET living here for 12 months mainly because of how terrible the management is here. Here is a list of what I had to deal with living here.1. Our AC was broken when we first moved in for over a week. We made several maintenance requests, emails, phones calls. It took them over a week to get it fixed.2. We didnt have a washer and dryer when we first moved in. Once we got our washer and dryer the dryer was causing us problems. I made more maintenance requests and just like the AC they said it was fine. I had to turn on the dryer 3 times just for my clothes to dry. I ended up giving up putting in maintenance requests so I had to deal with a broken dryer.3. I have lived in 3 apartments before Pecan and I have NEVER received a noise complaint. We had an elderly couple that lived below us and would make several calls to the office about how loud we were. I would get voicemails from Pecan Springs almost once a week about how loud we were when in reality you can hear your upstairs neighbor. I heard my upstairs neighbor closing doors/walking/talking etc. How is that our fault that the apartment is made like that? We even got a noise complaint on my dog! I pay $40 of pet rent and youre calling me about my dog barking while I am at work. It was to the point where I would DREAD GOING HOME because we literally couldnt do anything or we would get a noise complaint. I even called/emailed Pecan that I wanted to get this resolved so I can live peacefully. They never emailed me or called me back but they left several notes on my door. The noise complaints stopped with the elderly couple moved out.4. Brenda was rude to my roommate because my roommate went to the office to ask for jumper cables since her car died. Brenda made a comment I have jumper cables but shes not using them or my Audi. Like was that necessary? My roommate came home humiliated. This is how you treat your residents? Taylor kept giving me misinformation that ended screwing us over. We had a new trash company that took over and I ended up getting a fine. When I called Pecan Taylor informed that everyone is getting a warning and no one will be charged. When I paid rent the charged was still there! But I didnt complain because it was just $25. I called to give my 60 day notice and Taylor told me I could email my 60 day notice so I did and when I talked to the management I was supposed go in person and sign papers which made our move out date further. Pecan Springs loves to put fines at your door but they dont give you warnings about your renters insurance on file is about to be expired. I got charged $75 for renters insurance but i had the renewal paperwork . I called Taylor if I can bring it to the office and she said No because we cant take the charge off so theres no need to bring it. We get our move out bill and i got charged $75 again! I called Pecan and they told me I was supposed to bring it in! Good thing Pecan took it off our bill!- I sent them several emails to get stuff resolved they never emailed me back. You get fine for EVERYTHING! We pay for locker rentals but our packages still end up at our door. Gates are always BROKEN! Lights around the complex dont work! Which is scary because when we moved in there was people were living in the gym. Management doesnt care about their residence, they dont give you warnings and always give you misinformation! STAY AWAY FROM THIS PLACE IT WILL SAVE YOU MONEY! I HAVE NEVER BEEN SO HAPPY LEAVING THIS PLACE!!!

This property is great. I was looking for short a term lease, last minute and they were very accommodating. The staff was very friendly and answered all my questions promptly. I would absolutely recommend this property to anyone looking for a friendly property convenient to SA living.

Jordyn is awesome, she answered all the questions and always has a great attitude 👍🏻loving the apartment

Used to be a great place to live until new ownership and management came in.In my 3 years of living here, I built relationships with management staff as they never changed! It was wonderful. Now, with new management, Ive already noticed 2 change overs of front desk/management staff in the last 4-5 months!They find any excuse to enter your residence with less than 24 hour notice. Previous management gave 2 week notices and were respectful of obtaining permission to enter.Implementation of bluetooth door locks makes your apartment easily hackable to anyone! And you only get one key. Need more? Pay $65!! Lose yours? Pay $65 and wait til the next day when the office opens to get a new key.They find any reason to add fees and charges to your account.Staff is not at all responsive to messages. You only hear from them when they want something and always seem to lose your documentation, often bugging you by leaving door notices until you re-supply them with information. If you have a question, good luck getting an answer.I cant wait to MOVE OUT of here, despite the wonderful, luxurious pool! The pool will certainly be missed.

I have lived at Pecan Springs for over a year now and I love it! Management is very nice and professional. The property is very well kept and the maintenance staff is great as well, always completing request in a timely manner. I would say this is easily one of the best apartment complex in the area.

They give violations and charges on everything rather then warnings. I didnt get my mail key until a month later. They say the apts come with appliances, including washer and dryer and I still never received a washer and dryer in my unit. I was paying for a garage which the door was broken for a month as well. The gates are always broken and the locks on the doors use special keys which cost 40-50 each, if lost. And you have to go to the office for any replacement keys. There’s better apartments out there, these apartments are not worth the troubles.

I have lived here for about 9 months. I like the apartments and also the front desk staff. They are really responsive, professional, and they care about the residents. I never had an issue with them compared to other places that I have lived or seen in San Antonio. The apartments are nice and clean. The location is also great!

This management is the rudest I’ve ever encountered. I’ve lived here since August and this was a mistake!!!!1. Our AC went out and we were stuck in an 80 degree apartment for over 5 days. Their excuse was the dogs aren’t locked up, they were in the rooms & that all of a sudden a part needed to be ordered. (Another resident Told us this prior about how they were left without AC for weeks)2. My bank account can’t be added to the portal, I call and ask for assistance they can’t figure out why, said they’d call back and never replied nor gave me an answer their solution is I don’t know try another bank account. Still can’t add my bank account to the portal, still no help from the management in the office.3. My car battery died I thought ok I’ll try going to the office for assistance. We pay for the maintenance team anyway, they may have some jumper cables that I can use for a quick second NO. I walk in and maricela doesn’t have any Brenda does, but she said very loudly “YES I HAVE SOME BUT SHE CANT USE THEM AND CANT USE MY CAR” listen Brenda, I don’t want to use your Mercedes or Audi parked out front I was just asking to borrow them for a second to start my car which you could’ve walked the 2 seconds over, let me jump with my roommates car, and then taken them and been on your way. No their second excuse was “hey sorry were all going to lunch in 20 minutes so we can’t help you.”This management team is the rudest I’ve ever experienced.Everyone who lived here prior to the change gushed about the old management and has nothing but negative to say about the new management. Hoping this is just an adjustment period and things get better.

Living in this apartment complex has been amazing. The apartments themselves are very nice, but the people running this place really make all the difference. The management and staff is a genuinely kind group of people and they are always looking for ways to make the living experience here as good as it can possibly be. Any issues with the apartment are dealt with promptly. They are also very proactive in making sure that the complex is clean and safe for everyone (including our four legged friends). This might not be the cheapest apartment complex in the area, but the great service is well worth every penny.

Taylor was awesome today, 2 weeks on the job and she was great... My son and his gf definitely loved this place, we hope this will be their home soon... Thank you again Taylor!

Ignore the high rating of the apartments, that was before the change of ownership. Take a look at the recent reviews AFTER the new owners took over. It was a hassle to get your packages as you had to insist on the staff to take a look at the back office and at the “delivery boxes” outside in order for you to get your packages. The gates never work properly, keys to the facilities (pool, gym and the grooming site) stopped working. Management is overall always rude.

The staff is amazing very helpful. The property is well kept, great amenities. I cant wait to move in. The location is great, quick access to highway. Thank you so much looking forward to my new home.

I just renewed my lease just because having to move all my stuff is a pain. However, Im extremely frustrated with the new owners. This apartment complex used to be great! I signed here originally because the staff was friendly and helpful they have all been replaced and the new staff can be short and rude at times. You have to pay for every little thing including using their upgraded package locker. I pay $20 in pet rent each month but they dont have a budget to put back the mesh barrier that kept small dogs from being able to run through the bars at the dog park. We can only have 2 guests at the pool despite us living in a 3 bedroom, we each cant even have one friend with us. Oh and you have to pay to pick up your pool passes if you want to use the pool at all. I feel like all of our monthly fees have also increased but they never even addressed it so I dont know for sure. Overall, I hope they get it together because Im here for at least another year.

BEWARE of this complex!! Prepare to have nothing but problems with the office staff!! And DO NOT expect help with packages that have been delivered to them and lost! This place used to be a great place but under new ownership and new management FORGET IT!! There is zero accountability within the entire company. When they make a mistake, they offer an apologie and show you the door, with no desire to resolve the issue.

Currently residing at Pecan Springs. Love this place. Management have been amazing since move-in. The amenities are phenomenal. The pool is a resort style wrap around pool with swim up stools to have drinks with friends. The inside of the apartment has all stainless steel appliances. Lastly, the location is clutch! It is right by IH-10 and 1604 and 410 is just a few mins away. I would recommend definitely Pecan Springs!!!