Been here for 7 months. Positives are that the apartment complex is clean, the actual units are spacious, and the appliances all function well. That last part is a rarity when living in apartments so thats refreshing. The complex location is great as its close to a variety of local amenities and hot spots. Negatives are that this complex is constantly noisy, and is active at all hours of the day. Whether its work being done during the day, noisy tenants during the day and/or night, car alarms going off both day and night sometimes for hours on end (not even kidding, thats happened twice), there is always something going on. Just the other night I was woken up by a group of obnoxiously loud guys throwing a football and running routes in the street outside my building. It was 3:30 in the morning. On a Monday...like what even? That type of random, intrusive tenant behavior happens all the time. I realize that all sounds like a bit of a rant, but it has just become grating. I say this, not because theres really anything management can do to fix it, but as a warning to anyone looking to live here who values peace and quiet. This place isnt it.

I came into Palomino on Wednesday morning to get some pricing on one of your apartment homes. I currently live at Nova across the street and a young lady by the name of Jeanette helped me. Not only was she very sweet but she was also extremely detailed with the information that she provided. She didn’t have anything in person to show me, so she gave a detailed tour of a virtual video she had. I would have definitely leased with her if there was an apartment with the time frame I was looking to move in. Her time and information was greatly appreciated.If you intend to visit this location, ask for Jeanette!

These apartments are great, I moved in about 2 weeks ago and don’t have any complaints. Maintenance was quick when I placed a minor work order upon move in and they always seem very friendly. The pool is amazing, it’s hardly ever crowded when I take my son whether it’s during the week or on the weekends. While the process was a bit overwhelming for me (not because of Palomino), I have to give a huge shoutout to Savannah who helped me tremendously. She went above and beyond to get me in and answered all of my many calls. I wasn’t even her lease and she didn’t make me feel like a burden, and actually communicated with me. I really appreciate her and her amazing customer service skills. Thanks Savannah! Overall, this is a very nice property and would recommend living here.

Had the pleasure of working with a young lady name Jeanete. She was very professional and extremely friendly. Due to time frame availability for move in, I was not able to lease. -Highly recommend this complex.

I have truly enjoyed living at the palomino. From the beautiful community grounds that allows me to tire out my doggo on walks to the amazing pools. I have lived in 4 different complexes and by far the palomino outshines them all. It truly is home to me!

My experience with Palomino has been great! I appreciate the communication and engagement by the leasing office. The activities that they plan are a great opportunity for people to grow closer with their neighbors and the community around them.

This place is a very safe & like living in a resort, a special thank you to Jeannette Benavides from myself & my wife for keeping this place fun & for the interaction she has with this community! Love her professionalism, knowledge and hard work!

Great community however there’s one sales associate who doesn’t seem to wanna work, I walked in and saw her peek then hide until Krystal and Lisa gladly came out to help with my question the other associate finally decided to come out

If you get Savannah, she’s great. If you get Jeannette….she seems to hate people and her job. We would not have rented here if we met her before deciding.

A great place to call home. The entire staff always greet you with a smile and are very helpful to our needs, and are quick to attend to any problems that arise . The grounds and facilities are kept clean every day by friendly courteous workers. The workout rooms are open 24//7 are rarely crowded and the pool area is lovely. I love the convenience that HEB, La Cantera and restaurants are near by. Ive lived here for two years and usually go out running at 3am, could not feel safer anywhere else. Its really a beautiful community.

I will be leaving the complex in August 2020 after being here for a year and I would just like to leave a nice review here. They are by far the best apartment complex I’ve lived at. Management and office workers are very nice and helpful every single time I’ve had contact with them. Maintenance comes quickly and is very helpful as well. The residents at least around my building have never bothered me or my roommate in any way and all around this place is super nice from the pool area with pits and tv to the buildings themselves. Good parking as well. This has been an awesome community to live in and I’m only leaving because of location but I would love to sign on for another year if I could. If it’s in your price range, come here. I have zero complaints. Thank you, Palomino, for providing a nice living environment and I wish you and your workers a good and healthy life.-Resident from 5201

Beautiful place to live!

Great apartment to live in, especially for the area and the price you cant beat. The walls are very thick so you cant hear your neighbors and maintenance is very quick and responsive. What truly made me write this review is how sympathetic the management has been during this COVID situation. There was an email sent out that they were willing to work with those struggling to pay rent. That really shows you how great of a place this is to live! I love it here just wish they would update the look of the apartments and make it a little more modern. Like no carpet, different finishes, etc. other than that this place is PERFECT! My lease is coming to an end soon, & you can bet I am going to renew! Great job palomino!

Lived here for years. Its a beautiful complex, friendly management, always come to fix things promptly (though rarely had to call). Dog park has an actual playground area, nice winding sidewalks. Lots of trees, well tended landscaping, it feels tucked away but easy access to everything!We have deep sinks, granite counter space, and an actual usable patio!The pools are as nice as any resort pool! Looks better than the photos!!! Always clean, too, its ridiculous.I loved living here (the apartment itself was nice and roomy) and only left when we moved forward in life to get a house. ❤️

Love this apartment complex. I’ve lived at Firewheel and a few newer ones and I’ve never needed maintenance here; but when I do they come that day! The management has always been super friendly/helpful and the pools are well taken care of as well as the landscaping. I do have to say the latex paint isn’t the best, it’s starting to chip/peel off very easily but I have been here almost 4 years now and that’s the only critic I have. Also it’s a great location so accessible to everything in San Antonio you could want!

Complex over all is appealing, clean, well landscaped - Nice pool and bbq area, workout room and even a pool table in the lounge area / Occasional food trucks on site / breakfast at the gate or dinner lick up at the office / the convenient hub for package deliveries / friendly, helpful staff

We have enjoyed staying here at Palomino. We are very content with the location, the residence here, the maintenance team and the service. We have access to everything we need and the size of the apartment fits our needs perfectly.

I had packages coming in today, FedEx texted me saying delivered signed for by: A.APT. I went there door was locked so I waited for 5 mins outside than I saw this lady inside!I thought we need to knock so my baby did than this lady who was working there she told me that they don’t accept any packages because of Covid, I showed her fedex tracking” signed for by: A.APT” on my phone instead of checking she told me to contact fedex. she seems pretty rude to me but I seriously thought that the driver of FedEx made a mistake than I came back home and contacted fedex and Versace customer services.They called me back saying “it’s there in the office, we just got hold of our driver.” I went there again but she still told me they don’t have it. I told her fedex called me and told me that the driver delivered it here. she went inside and brought one, I told her there should be one more, she said that’s the only one without checking. I told her there is one more than she comes back with my another package saying sorry it fell down the thing. I don’t know what was she up to but I been living here since 2018, I had never seen this rudeness here at palomino before and I am used to good service here at this apartment so I was very shocked, she messed up my day l’m telling you all this because she made me look bad to Versace and I’ll have to apologize to them because it seems like I faked it all. I’m not sure what is going in her life but learning to be nice and polite will not hurt anyone. LEARN TO RESPECT PLEASE! I never had a single complain but today was horrible day of my life here at palomino.

I’ve been here almost 10 years and overall I’ve had a great experience. The staff is understanding and the maintenance crew is patient with me:)

Hard to know what 5/5 means but I say 4 because the place is an A+ to me.They fix stuff in a timely manner, apartments are nice, a decent amount of parking, and so far the complex is clean and well kept. Honestly this is one of the better options you will have if you stay on Vance Jackson.DO NOT GIVE YOUR BUSINESS TO VISTAS OF VANCE JACKSON. Palomino is basically a million times better than where I lived last time. Give these people a try, I think you will be pleasantly surprised.

Beautiful complex, just wish they wouldve disclosed In the tour that there are LOUD pool parties EVERY NIGHT. Makes you feel like you live In a frat house. The police were called the other day because of how loud it gets. Kinda brings down the value of the luxury living. Probably not gonna renew lease. Its mentally taxing hearing banging music and noise after a long days work. Cant even eat dinner in peace :(

Living here is like living at a resort. The pools and other amenities are first class and the apartment layouts are incredibly functional, our granite island is massive, and our patio is twice the size of any others Ive seen. They invested heavily in landscaping and the grounds are gorgeous and park like. Its taken years for the beautiful trees and plants to mature.Although the property is not new, the maintenance crew make it look new. I work in this industry and believe me they are the cream of the crop. Rob the maintenance director runs the place so professionally, service requests are handled promptly and done right the first time. Sharon the groundskeeper is amazing, our breeze ways and grounds are immaculate.Management/leasing are constantly putting on cool events like a cook out coming up soon, movie nights, breakfast at the gate and so much more.Thank you all for making our time here so special. This review is long overdue.

Im giving the staff here at palomino five stars. Their staff has been the most helpful staff weve worked with in the years that weve lived in apartments. I believe the way the front office staff treats their tenants reflects on how youll feel during your stay. They were and continue to be attentive to our requests and questions even months after moving in. Christian was the agent we worked with when we moved in and he was very knowledgeable  about the property. He knew a lot about the specific apartment we wanted to move into and was honest. We have lived on four different properties and always had bad experiences with the staff and the apartment structure itself. The building structure and cleanliness at palomino has been the best weve seen so far! The prices are great for the space were living in as well. I definitely recommend you check out this apartment complex! Yes parking can get bad at times, but honestly we can deal with that... Im very happy with our temporary home! #lifeatpalomino

We are prospective residents for the summer, and were completely Wowd by the kindness and professionalism here at this location. Savannah and Ohilda were so kind in helping us with floor plans and finding the best option for us. The property is beautiful and has a lot to offer. Definitely top quality living. Thank yall!

Claudia and Krystal were very helpful in helping us choose this apartment complex. We were moving from El Paso and we were concerned with if the property really looked like the photo posted etc, Claudia actually faced timed my wife and gave her a live tour, this was very helpful because it saved us a drive down here to physically see the property, also it was the major factor in us selecting this property. We were very impressed with the staff professionalism and they valued our concern. We are very happy and this is a great place to live. Feels like a resort. We love and would recommended it to anyone.

The office staff are all very nice and helpful. The landscaping is beautiful and looks like youre walking through a park. The pool area is nice and clean and the apartments are very nice for their price. Ive lived here for 6 months and love it so far.Almost any shop you can think of is within 5 - 15 minutes away. 3 theaters within 10 minutes and 3 different malls / shopping centers. Wonderful location!

Office staff are friendly and always eager to help. They are also quick to respond to maintenance requests no matter how big or small.

Pretty good- prices go up with each renewal more than Id like, but maintenance is always on time, never have problems with loud noise and they have a nice pool. One complaint would be there is never any parking after everyone gets off of work- its like no one leaves which can be annoying if you leave for dinner.

We live at Palomino for almost 2 years. Very happy with our spacious apartment and a huge patio. If you like a resort life style - its the best choice for you. The service is great, especially Mike - he is very helpful. Palomino staff really cares about their residents - every month we have free dinners, poker games, movie nights. Its perfect for the families and single people. You get what you pay for - and its worthy every penny. Thank you Palomino!

Great apartments !So nice, clean, modern, the club house and all the amenities are fantastic!I just love living here! apartments are really spacious and great amenities !Staff are really friendly and always trying to help.I been here for more than a year and I can stay longer. In no other place maintenance really takes care of any situation.I do enjoy living here.

It is so quiet, the only things I would change is having our area of grass be watered more since it’s pretty much all dead and have a new AC unit installed because it would break down once a month.

Palomino is a beautiful apartment, in a beautiful part of town! The staff is friendly, kind, and helpful. The maintenance staff is exception and keep the grounds very clean! I would highly recommend Palomino to anyone looking for their future apartment home! #lifeatpalomino

What can’t I say about this apartment. The staff is amazing, some of the most nice and helpful people I’ve ever met. They helped me through the whole process of my move in and I hardly had to worry about anything. The first time I went inside the office the whole staff greeted me and even the manager came out and introduced herself. As for the actual apartment I couldn’t be happier, as soon as I moved in it looked brand new. The grounds are well kept and look amazing. I have seen a few people talk about the parking situation in these reviews, in my experience it really isn’t bad. If I get home at 8:00 p.m. I don’t expect to get front row parking right in front of my unit, but I still find a spot either next to it or around the building. Needles to say this whole complex is amazing. Great people and great community.

This is an attractive place if you are single. If you have a family they will try to bully, and threaten you into leaving. We have had our car broken into 2 times, a bicycle stolen, (it was locked up) and both of our vehicles keyed (by other residents) for taking up parking spaces when moving. The management were unsympathetic, and even unkind every time. The management make promises they will not keep, and treat children horribly for every tiny thing they do, that is not to their liking. If it had been an incident or two, I would not have bothered to write this review. They have pestered us for two years. I feel a deep sense of gratitude to be leaving. I had a legitimate case with evidence against them with fair housing, and decided not to press charges, because I feared retaliation. This is a place that is so family unfriendly, that it is barley legal. The rent also goes up very drastically every time your lease ends.

Been living here since October. Definitely a nice place to live. The office staff is very friendly and super attentive of their tenants- Liz, Claudia, Krystal are always very nice and ready to help take care of any questions or concerns. The service staff is always ready to take care of any issues and they do a great job keeping the community clean.

I am about to renew my lease since Im very pleased with Palomino apartments. The staff is the best that I have experienced so far, they always have a great attitude and willing to help with any issue. The pool and the grounds are so well maintained and most importantly I feel very secure in the apartment complex.

I’ve been living here since February 2018. I truly feel this is my home. My apartment is beautiful and the well manicured grounds are so beautiful. The maintenance staff keeps the grounds clean and all equipment in working order. The old oak trees and native plants are not found at many of the new apartment developments. When I look out my window I see trees, flowers, and a green lawn not a parking lot. Oh and a big plus...we have a dog park here.The Staff here is so friendly. They have handled my requests with a smile and in a timely manor. Whenever I walk into their office I’m greeted with a sincere.

I like the location of the apartments and the layout. The staff is very friendly. As are the residents. I like the environment outside as well here.Overall. Not a bad place. 7 month resident.

Great location but there is never enough parking and the management doesnt address issues when brought to their attention. Apartment wasnt cleaned when keys were picked up on move in day. There is other options out there that are better for what you pay.

This place is good. I just wish the maintenance would be faster to respond. Otherwise I havent had any issues.

I currently reside here and am very pleased. Having moved from Houston, I didnt know where to even start looking.This is a great area, near tons of shopping. Not far from I10, its easy access everywhere.The apartment itself is spacious and cozy with oversized patios. The pools are gorgeous and well kept. Ive been here for 3 months and love it so far...hoping the rest of my tenure here stays positive.Con- the only potential negative is recent car break-ins that were reported. This kind of thing happens anywhere and the management team (from what Ive seen) has been excellent in communicating and addressing the recent incident..so I wont fault them for that.

Take caution before committing to Palomino. The management that runs this place is absolutely terrible. They will misplace rent checks and blame it on you, try to add hidden move out charges when you move out, and kick everybody out of the pool just about every holiday (even when its orderly and people are just trying to enjoy themselves) The prices are fair but tread lightly- What theyll fail to mention is that this place is notorious for thefts, break ins and even sexual assaults. Its a great location and price but they need to clean house. Top management needs to go- Until then, look elsewhere.

My boyfriend and I moved into the Palomino Apartments last Fall and we dont see any reason to move out any time soon. The grounds are beautiful, the community is a quiet, working/college type, and the staff is by far the friendliest and hardest working Ive ever dealt with in the leasing industry (and Ive lived in some real nightmare complexes). The price is extremely reasonable for renting a place in this area (we live in the small one bedroom) at 799/month, washer/dryer included. Valet trash and flat screen tvs/BBQ grills under the cabanas at the huge pools really make this place feel like one big home. I know a lot of people think that good reviews are coaxed or that we received some sort of incentive, but this is not the case. We recently had a problem with our dogs bringing fleas in from outside and I called Ana (manager) who took our comfort and our dogs health very seriously. She immediately called the pest control, and our apartment was treated the same day we took our dogs to the vet to be treated. Since then, our apartment is pest free, and our dogs have never looked or felt better. It meant so much to me that Ana took it upon herself to take care of the problem for us instead of passing it on to someone else. I personally work for a company that believes in superior member service, and I dont need to be given an incentive to recognize Palomino for doing the same. Thanks, Palomino!

The walls are paper thin. I can hear every step the person above me takes, very loudly. Its so loud that it wakes me up at night. I can also hear the conversations and TV of my neighbors pretty clearly, especially in the bathroom..

To all those reading, the person who posted several notes below could not be more incorrect in their assessment of the management here at Palomino. I have lived here going on two and a half years now and have never had a complaint. I have had very few issues while living here, and when I have, the management has addressed them promptly and adequately. The maintenance staff here is excellent. They typically show up within hours of any issue. They quickly fix the problem.Palomino isnt like other apartments I have lived in. It really is a community here. The management holds community get togethers which are quite fun. Food, drinks, and activities are provided. Overall, I am extremely pleased with my living situation. Not to mention the amenities are excellent! I have a pool view from my apartment, and it is obvious that others here really enjoy themselves. People are always hanging out at the pool bbqing, listening to music, and having a great time. I highly recommend anyone looking for a place to live to come check out Palomino for themselves. Im sure you will consider it one of your top choices.Regards,Happy Resident

Late July 2019 Update:The vehicle thats been parked in the same spot since February is STILL THERE despite managements fake threats to tow it. Theyve placed a tow warning sticker on it, but its all for show since it was placed on that vehicle in April when I made my last update. However, the owner OBVIOUSLY either still lives here or checks on that vehicle because there was an attempt to remove the sticker. (Theres also another vehicle in close proximity that hasnt moved for months). This vehicle has been here for so long that the actual parking space is black from all the dirt its accumulated. There also seems to be some sort of moss(?) growing around the car. The rear of the vehicle hangs over the curb and the patch of grass underneath it is dead. The windshield has accumulated dead leaves as well. There have been a handful of new move-ins and they all seem to be couples that have more than one vehicle so parking is even more difficult now. Move this damn car already.April 2019 Update:The car with expired plates is still on this property, as well as several cars that have been parked in spaces that have not moved for months.There is also mowing other landscaping being done at ungodly hours on the weekend. Youll be rudely awaken and kept up for at least an hour when this is going on.Original Review:I expect there may be an influx of new reviews due to the property sending out an email encouraging residents to review the property in exchange for a chance to win a gift card. Beware of recent 5/5 reviews that were made ONLY with the intention of being entered into this raffle. This is a shady business practice and is a disservice to potential renters who are looking for genuine reviews.Ive been a resident for a few years. Recently, I was charged a late fee on my rent. A late fee when Ive had auto-pay since I moved in? I was informed that it was due to a system error by the third-party billing company and that it would be credited to my account the following month. It wasnt. Upon seeing that late fee, I also noticed that I had been paying an increased charge for pet rent-- an increased fee that I was never made aware of, nor did I sign an updated agreement for the increase when I renewed my lease.Second, Ive received notifications of having prohibited items stored on my balcony. One, a privacy screen (because there is absolutely no privacy), which was removed and a second time, a gas container that was also removed. Thats fine. I acknowledge per the lease agreement that theyre not allowed. However, Ive noticed gas containers, clotheslines, deep freezers, and BBQ grills on other residents balconies. Yet, theyve not been asked to remove these items as theyve been there for quite a while.I dont know the towing guidelines for the complex, but there is a resident with dealer/paper license plates that expired in July 2018. Its March 2019. This vehicle is most likely unregistered and uninsured which poses a liability to other residents should they get into an accident. The complex also repeatedly states they will tow visitors that are parked in the priority (front spaces), but theres no way for them to know which cars belong to residents and which cars belong to visitors so that policy has been ineffective, and its almost impossible to find a parking space.On a more serious note, last year, I witnessed a pair of young men breaking into residents cars. Per an email previously sent out by Palomino, I contacted on-site security. I called a dozen times and never received an answer. I even left a message and was assured by the pre-recorded message that I would be reached out to. I was not. A friend of mine was simultaneously calling the police, who responded in a quick manner. The suspects were caught within an hour or two, but not after they had already made their rounds around the entire complex and moved on to the neighboring one. If the on-site security had answered the phone, the issue could have been rectified much sooner. But who knows if we actually have on-site security.

Apartments are nice but management is a 1 out of 10. Keep all your paperwork! They dont know how to file properly and enjoy accusing their residents of things and charging ridiculous amounts. Save anything and everything. You will need it. Security is not very good either.

We were looking for a place for our child who was relocating to the area. After searching countless numbers of properties we stumbled upon this great place! We immediately fell in love with the property and the people working in the office (Zach) were just as impressive. I do not recall ever seeing a cleaner more well kept property in all my days. It if very obvious that the owners of this property really put the effort in to keeping it in tip top shape. Unlike our other visits, we had a chance to view the property after hours to get a glimpse of what really goes on around there and it was quiet and cozy. We also had a chance to catch a few residents walking around and asked them about the property. All of the responses were consistent and welcoming....we felt a very apparent family atmosphere at the Palomino and that means everything.

I love it here. The Assistant Manager is the best and the staff know how to welcome you properly to the area. Pricing is the best in this area, and theres a lot of restaurants down DeZavala, as well as a Wal-Mart and HEB. I have a 2B2BA and I cant get enough, you should move here too. I dont see anything negative here and Ive been here for 8 months now. I highly recommend it.

Loved living here a year ago. Great staff. Great neighbors. Moving back beginning of the month.

Not a single complaint! Absolutely love it! Very accommodating and painless stay, scared to move because Im afraid we wont find a place as good as this one!

I have couple friends who lived there. they never had issues they love the place & they always talk nice about the management.

MILITARY FAMILIES BEWARE! This apartment complex is nice on the outside, but the General Resident Manager inside needs a better communication style. Her name is Anna Aun, don’t talk to her to get issues resolved. My husband and I left on military orders, and we tried getting more info/communication after being sent a hefty last statement (they wanted to charge us over $500 to replace the carpet after being told it hadn’t been changed in 7 years! Haha! Also, we offered to clean it before moving and they refused and said everything would be okay; we also paid for a pet deposit!!!).Long story short, my husband has been overseas for more than 3 months, and made an international phone call to her (granted, this was the first time I got to hear his voice in weeks!). He was not being disrepectual, didn’t use any inappropriate language, but was clearly upset because she can’t listen and is one of those people that only talks over others (should not be in customer service!) She ended up HANGING UP ON HIM and this definitely shows that she has no respect for our soldiers serving our country, or their families. I talked to the owners of Francis Properties, Dawna N, and she thankfully apologized on her behalf and said she was new and needed to be coached!If you are active military or a veteran, don’t support this apartment complex. They will not show respect and will throw closing statements at you just to take advantage of you being away from their location! A horrible experience!

Nice apartments and landscaping, terrible management (I like the previous one from 3 years ago more). Prices are ridiculous and they charge fees for EVERYTHING without a warning first. Location is nice though.

Do not waste your money and overpay for this complex. Management went through serious decline during the two years I lived here. Apartment flooded from pipe under master bathroom sink and they didnt even replace my carpet!

I never had any issues. They look well after their tenants.

Love it love it love it !!I been searching apartments for 2 months!! ANd I’m doneeee! They have everything I couldn’t find anywhere else!Great size bedrooms, BIG patios!, xtra storage, green lots of green areas and beautiful pools!The location is great, everything is so close like HEB, Costco, sams, i10, 1604, etc!!!!!Just love it ! 100% recommended

So far I love it here. It’s in a nice area, is well maintained, and everyone is friendly. My only problem is I signed a lease under some sort of special or whatever and was told by Jocelyn that the system wouldn’t recognize it; the pricing would have to be manually corrected later and the money would be refunded back to my account later. Still hasn’t happened yet so I’ll update my review if anything changes.Edit: I did get some of the money refunded back as promised. My only problem now is my upstairs neighbor. This dude is constantly stomping around late at night or around 0100-0300 like an unjolly green giant. As I write this now he’s been at it for the past half hour. It’s ridiculous. Lovely apartments, though. 🙃Another edit:I moved out at the end of last year and I absolutely loved it at palomino. Everything is well maintained. The staff is incredibly friendly and helpful. I had awesome and friendly neighbors save for the one directly above me. The only issues I had were parking and the valet trash. Trash pickup was never consistent on non-holidays and it’s ridiculous having to pay $30+/mo. when they miss at least a week’s worth every month. The three maintenance requests I had were resolved quickly (I’m really short and couldn’t reach the smoke detector to change the battery, an old part in the toilet tank needed replacing, and dishwasher wasn’t working). Parking was a huge issue towards the end. Most of the time it wasn’t even people that lived there or guests. Total randos were parking at the complex and then walking out the gate and up the street. My apartment was located in the back and some nights that i came home from work I’d literally have to park by San Miguel, Phase I, or park in a handicap or reserved spot. Sometimes even all of those were taken. Palomino seems to be a really safe place and I’ve seen the security truck (same guy that patrolled the office I used to work at on Prue Rd) and even saw a cop walking around my building but still as a woman I feel extremely uncomfortable walking such far distances to get home late at night.Overall palomino is on the higher end price wise but it was super worth it until my last few months there. I plan on moving back to that side of town soon and I’d love to go back but with the rent increase and the insane parking issue idk if it’s the best option for me.

Lovely safe secure neat and a decent place to reside.

I lived at Palamino for two years and enjoyed it for the most part! Security of the apartment complex could definitely be improved. The pool area and club house are fantastic! I really liked how the staff from Palamino would greet us in the morning sometimes with a breakfast to go, such a cool idea. Lots of memories at this place. Keep it up Palamino!

Good place to live. Service team takes good care of place. Great pool.

Lived there for a year had a great overall experience highly recommend.

Im not used to write reviews but this time i want to share my experience i been having at Palomino Apartments. Throughout my experience living in different apartment complex, i never had found an apartment this amazing. I want to share my experience with you because since i moved in its been great! The maintenance team takes the best care of the grounds and they keep the prooerty very well maintained. I love the pools and the gym that i can go any time.But the most important of everything is that every time i go to the office, I always get the best customer service, they make you feel welcome everytime you walk in. The ladies at the office are just amazing they always welcome you with a smile. The building Im in, where you can always come visit me lol jk besides the good location I had never had issues with noise or main problems. I really love it !

Landscaping, leaf blowers, and weed wackers on Saturday morning, 8 am. This place has become insane.

Walked in for a tour and Claudia was super helpful and friendly!

I have lived here going on 3 years and the management is the worst. Lazy, they do not listen, gym equipment takes months to fix. I bought all new furniture to coordinate with my apartment (the apts are stunning). Today I came home to find large Amazon package outside my door. I spoke to a fellow resident that was in the office when the management refused to accept any additional Amazon packages because they do not check to see if the resident is home. So now I am not renewing my lease (6 months remain so that sucks and I have to locate another nice apt that will match the 15k I spent on decor. The manager is an absolute idiot, the asst manager is lazy . I have countless stories with the way they fail. I live off Amazon. I buy everything on Amazon. I cannot live at a location where a package can sit outside my door while I am out of town for a week. It will be gone. In fact I have been ripped off twice before. Parking is also terrible. There is a Maxima parked in a prime spot that has not moved in two years. Mgmt places notices that it will be towed, but they do not follow through. I live in the building at the very end of the left side entry and there is limited parking, in fact we have to park in the middle of the parking lot where there are no spaces. So it is very disturbing to not be able to park after a late model Maxima has been sitting there for 2 years.The only decent employees of this complex are the maintenance staff, they are outstanding. Oh, and if you try to contact the mgmt company that operates this facility, good luck, they dont even put a phone number on their website Francis Cares. Francis Cares my a$$. Oh, and they had a resident assaulted and raped but they kept it off the news. Then they issued a newsletter that your personal safety is your responsibility. What a joke. They did not mention that two men in ski masks violated this woman; last I heard they let her out of her lease, very kind of them.If anyone wants a nicely furnished apartment please post a review and you can move in right away and I dont have to stay in this terrible location anymore.

Not a kid friendly place at all. We keep getting threatened to be evicted for excessive noise my kids are older and not very noisy and we have a neighbor who complains about us daily, and the complex is taking their side. Not a place to come if you have a family. The neighbor below has loud late parties every weekend and the neighbor has never reported them. All of the complaints are from things I did in the middle of the day I know because we wake up at 7:30 and go to bed by 10:00 Management suggested that if I keep the kids out of the apartment as much as possible, and stop practicing (I am a musician by trade) that it would solve the problem.

I lived there for 2 years .. And I love it

Management has been absolutely horrible since Robert left. Avoid at all costs

Good location and friendly manager.

Lived here for 3 years, and had a good experience

Really nice place

Lovely place

I have been living in these apartments for three months, for now everything is very good, the friendly staff, the clean facilities, everything is very well cared for, now they are making a pet park, but for my part what I miss is also a park for children Since I have a three-year-old daughter, I imagine that there will be more children in the community, if the management studied this proposal it would be great, it is the only thing that these apartments lack to be a 5-star, thanks and best regards.