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Boulder Creek Apartment Homes
12330 Vance Jackson Rd, San Antonio, TX 78230, United States
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Boulder Creek Apartment Homes

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Sa
Review №1

I really enjoy living here its nice its peaceful and the neighbors are friendly I tend to be the one to make more noise. But everyone around seems to be friendly and caring of each other. The staff is really nice Ive never had an incident with them and the girl that works in the office is so fine.Pool is nice, sometimes gets dirty but thats just how pools go. Overall a very pleasant loving experience.

Al
Review №2

Outside is beautiful love the burnt orange colors the only thing is wasps nests up on the top buildings and some windows management told me they cannot put the maintenance in danger by having them removed never in my life have I heard of such a thing but maybe pest control can do something anyway no problems other then that issue

E
Review №3

The two main things that attracted us here were the size of the units and the dog pool. Once we meet the front office staff we were sold. In our move in process we ran into an issue, but theses ladies went beyond their job duties to help us secure our new home. We absolutely love it here! It is quite and the landscape is beautiful, and we are within walking/driving distance to so many shopping and dining areas. I wish We would have moved here sooner.

Da
Review №4

I recently moved in (I dont use my actual name for this account,) and Im very happy here so far; I love the deal i got on my rent, maintenance is always very quick when something needs fixing, and the ladies in the office are incredible and so friendlyand personable.However...I really do wish people werent in the pool until after 11pm on a nearly daily basis blasting music loud enough that it can be heard through closed windows. Not that I know if theres actually a solution for this without knowing who they are.

Vi
Review №5

I love Boulder Creek Apartments! First of all, the staff is amazing. From the ladies in the front office to the maintenance team, Ive always had such a posititve and quick response. Everyone goes out of their way to make you feel at home. They do a lovely job at hosting events regularly from free food, to holiday parties, to wreath making classes. Ive made some good friends and feel part of a community.The apartments themselves are great. I live in a one-bedroom floor plan. I love the computer alcove, the big windows, and the crown molding in the living room/dining/kitchen area. It feels very homey and not like an apartment.

as
Review №6

I have lived here since end of October 2019, I can honestly say I have never been so quick to call a place home. Office staff are nice and go out of their way to seek feedback from the community. Routine maintenance are scheduled for the upkeep of the property and any of my concerns that I have had have been properly addressed in a timely manner. I am pleased with the quietness of the property and I feel very safe in this community.

Sa
Review №7

I moved 2 wks ago from NYC and I cannot express enough how great this entire leasing company has been. All the ladies working in that office are efficient and so helpful glad to call Boulder Creek home. If you thinking of moving in just do it you wont regret it.

Vi
Review №8

This community is one of the best there is in San Antonio. If you want good value for your money and to be treated like you actually matter - live at boulder creek.

Do
Review №9

Just moved in. After going to multiple apartments to move into, the staff here were the only ones who seemed to really take an interest in having us. Very friendly, and kept things simple. The apartment itself is very nice. The stove and dishwasher could use an upgrade and the second bedroom could use an bigger window but overall an absolute beauty of an apartment. I havent been here long, but plan on staying for awhile.

Al
Review №10

Hands down one of the best apartments of all times. They come with washer and dryers included, and I love that they have 2 human pools and 1 dog pool! The staff is amazing. Special shout out to Fatima for helping us the other day. Shes very knowledgeable and kind. I still cant believe the dog pool, that so cool!! Thanks guys! :D

Ro
Review №11

Moved in here recently. The community is peaceful and well maintained. The leasing process was smooth and the staff was very helpful, considerate of my request to move in ASAP. The initial service requests were responded fairly quickly and were resolved. Happy to call this home :)

Da
Review №12

My name is David Smith and I have only ever had a great experience here. I started on a 15 month lease and when that was over, signed up for another 15. The office staff and management have been so great and my wife and I love all the events they have for the residents. The units are huge and my particular unit even has a sun room. I love it and have even made it my office. My son love how big his walk in closet is and my wife and I love how big the kitchen is. I used to live in apartments that had problems with trash being emptied out. This complex is always on the ball with that. I love living here and will probably do so until we find a house.

Ma
Review №13

Just moved in not to long ago, and I love it here. Staff was so friendly and very helpful. Quiet nice place. Everyone is very friendly. I just took my dog to the dog park and he loved the little pool they have. Maintenance takes care of work orders pretty quick. Everything is always kept up. It is Overall a great place to call home.

Ry
Review №14

I have lived here over 2 years and the leasing/management team has remained the same, which is amazing! They genuinely care about every resident and it shows! This is a very social community and the leasing office always had social events pre-covid. They have made sure to keep us socially distant but social!! They have the best food trucks, the best contests, and they make this a place you don’t want to leave!! I highly recommend!! 🥰🥰

Al
Review №15

Pet friendly, and very friendly staff. Pool and dog pond is always clean. Yes I said dog pond! This means my dog can play in the summer texas heat without over heating! (This is what initially sold me) but I’ve stayed over 2 years now because it really is a great place to live. I never usually resign leases. But this place is worth it!! Quick maintenance when needed, quiet area, friendly neighbors and clean grounds.

Da
Review №16

Boulder Creek is hands down the best apartment we’ve lived in! From the fun seasonal activities, to the friendly and helpful office staff, its a great place to call home. All of our maintenance requests are completed within the day we request them. They also give great incentives for renewing your lease. We’ve definitely enjoyed that perk over the last few years.

Al
Review №17

Definitely amazing apartments to live in! My girlfriend and I came from a complex that had people who didn’t care, listen or do their jobs right whatsoever. So when moving into Boulder Creek, not only did we get an apartment with great quality, but Fatima, Yvette and Jeannette went above and beyond for us. We originally were going to move in with Canyon Creek, their sister complex across the street, but unfortunately things didn’t work out. But fortunately, their management team contacted Boulder and we’ve been taken care of since. From only having to wait about a day or so for maintenance to receiving phone calls/emails and texts from the office to give us a heads up on anything going on, my girlfriend and I are incredibly happy here. The only reason we would ever leave is because we’ve moved on to a house.These are pretty pricey, but it’s definitely worth it. Boulder Creek management really do care and do their jobs with consideration of everyone here. If I could give 10 stars, I would!

Al
Review №18

Quiet and serene complex. One of the best apartment complexes I have stayed at. Management is very knowledgeable and seems like the truly care about you (which is something not every apartment complex has unfortunately). They have a dog pool at the dog park which is fantastic if you have a dog. People are all friendly here as well.

Be
Review №19

Love living here. Since I got here back in 2010, I knew this management team was different. My service request gets taken care of so quickly. Its so convenient to pay my rent on an app, to make a service request. The grounds are kept so well. The actual property is a landscape architects masterpiece. Designed to take advantage of the beautiful landscape around it. Facing a greenbelt. Jannete, Fatima,and Yvette are wonderful to talk to. They always greet you with a nice warm hello.

To
Review №20

Living here has been a pleasure. All of The office ladies are always so sweet, always in a good mood and happy to see you. They take the time to get to know the residents, and address us by our names. Especially Fatima and Janeth! Issues with maintenance were always resolved in a timely manner, and a follow up call was always given to check on the service request. The dog park was always clean and so much fun for our dogs to play and splash during the hot summer. The pool was always kept clean as well, and grills maintained. During covid they always did their best to keep residents involved in updates, they created gym and pool schedules for residents to use during some very boring months of this pandemic lol. Not to mention they always host fun monthly activities and bring delicious food trucks all the time ! There were Even times where they passed out free pizza at the gates, theyve even rode around on their golf carts passing out ice cream !! We will miss living here, and are only leaving because life circumstances require us to move. I would highly recommend living here ! You wont regret it.

Ca
Review №21

My husband and I love this community! This has been a really great first home for us and the staff have been extremely helpful along the way. We have made really good friends with our neighbors around our apartment and at the pool. I would definitely recommend this place to anyone interested!

Pa
Review №22

Great place to live. Staff really friendly and do a great job with community events. Maintenance staff is very prompt with response to issues you may be having. Gym, clubhouse, and pool area are well maintained.

An
Review №23

I’ve lived at boulder creek for 3 years and I love it! The office and maintenance team are on top of everything and they are so kind! I feel like they really listen to what residents say and work to make living at the complex better and better.The dog park is wonderful and the complex is large with lots of grassy areas. There are a lot of families and young couples that live here.I will say, parking can be an issue and I found the need to rent a carport spot.

Ma
Review №24

We have lived at this complex for over a year and have already renewed our lease. By far one of the most peaceful and well kept complexes we have lived at. Great management that quickly resolved any issues. Highly recommended!

Am
Review №25

The incident that occurred here on 10/08/20 has me concerned for my safety (google the San Antonio news for that day, the entire complex was declared a crime scene).There is seldom available parking. Residents never clean up after their pets and are allowed to leave their trash bags and shoes in the breezeway for WEEKS.On the bright side, the staff is friendly and they often have contests where you can win prizes if you post a positive review of the complex.

De
Review №26

I have lived here for a little over a year and have really enjoyed my time here. The staff at the front office is always so nice and helpful and the maintenance crew is always respectful and very helpful as well. I would recommend anyone looking for an apartment in the area to check these out!

br
Review №27

My son and his wife recently moved to San Antonio less than two months ago. Earlier this month, up to 10 individuals walked into the gated community and had a shootout. Two suspects were taken to the hospital, the others are at large. Many vehicles were struck by bullets including one of their cars. Two weeks later, their storage was broken into. I believe it was maintenance or an inside job considering the patience of the criminals who had time to open boxes and take whatever they wanted. Not the entire box. Do you move here!!! It is not secure. Your safety and the safety of your property is not important to management.

Jo
Review №28

Boulder Creek Apartments is a great place to live. The front office employees are very helpful and friendly. The maintenance is quick with work orders and get things done properly. And the overall complex is beautiful and kept clean. I have really enjoyed living here and I highly recommend.

Al
Review №29

I have only lived here for about two months, but have been happier here than any other apartment I’ve lived in. I was contacted the same day I inquired about availability to setup a tour and was approved the next day. The office staff has been friendly and courteous. The landscaping is beautiful, my pup has made a few friends at the dog pool, and it’s nice to see residents who like to be active in the evening by walking the grounds. I can see myself here for quite some time!

Je
Review №30

If youre looking for a place to live, Boulder Creek is your future home. The staff is amicable and accommodating. The community is so beautiful from the landscape, the pools, and the homey apartment. Boulder has had memorable events for their residents. Thank you Boulder for all the great experience!

Al
Review №31

As a resident, I dont feel safe here at all. I was awoken a few weeks ago by the sound of roughly 20 gunshots right outside my apartment, in which one of my cars was hit. Management never checked to see whose car was hit and just sent an email and gave a notice of what happened. Additionally, my storage unit that is right next to my door was broken into where over $1000 worth of items have been stolen. I have not lived here for two months and have had both of these incidents happen already. I cannot in good conscience recommend this to anyone.

Ve
Review №32

Been living at Boulder Creek for over a year now and we have been pretty satisfied with everything.Pros: The maintenance team is very prompt, if you complain about something, things get fixed pretty fast (Atleast in our experience). The office staff are friendly and understanding. They make the tenants feel very welcomed and involved. They have games, contests, brunches and events very regularly to the residents. It’s a great way to build a community and a sense of belonging. The grounds have so much greenery and it’s a perfect area to walk the dogs and get a walk in to get some exercise as well. There is adequate parking spots from our experience. Parking carports are also available for rent, if needed.Cons: The dog poop situation has become pretty bad but honestly it’s not all their fault, if people can pick up after their dogs like they should it wouldn’t have been an issue.Lately, a few random things have been noticed. They should have a patrol company come and drive around on a weekly basis, to kind of monitor the grounds and make the residents feel safe.

Me
Review №33

Being a completely new resident to San Antonio, I was concerned finding the right place to live after looking at several apartments in different areas. After reading several reviews from different apartment complexes, one of my biggest concerns was finding a place to call home that was safe and comfortable in such a big city.I have lived her for a few months now and this apartment complex truly stands for it all. They are a gated community and this apartment complex is close to a lot of attractions and everyday essential stores. Not to mention it is near to UTSA Main Campus. Unlike other apartment complexes who advertise they have night patrol (But really don’t) This apartment complex does. Most apartment complexes in San Antonio claim they are a gated community, when realistically their gates hardly ever work, which are prone to car break ins or burglaries. At Boulder creek, Things like that do not happen because there is never really problems with the gates. Packages do not go missing and break ins rarely happen.This Community is full of friendly, and quiet neighbors who look out for one another. The walls in these apartments are thick and you will not ever hear your neighbors making noise.I must give a huge shout out to the office staff for always being welcoming since day 1 and always making it their #1 priority for their residents to feel safe and be comfortable in their homes. They care more about keeping their residents rather than making a hole in your pocket. Not to mention their maintenance Staff goes above and beyond and gets work orders done fast!!These apartments are well taken care of, they are clean, and are up to date with Amenities. They have an awesome pool and fitness center. They have a huge dog park with sitting areas. Not to mention their dog park has a pool for your pet!!! They have dog waste stations around the whole apartment complex and residents who live here actually pick up after their pets.Throughout the week they have events for example, Food Truck Night.Thank you Boulder Creek for allowing us to be residents of this amazing Apartment Complex!!

Er
Review №34

This place is just awesome. From the moment we walked in for a tour I knew for sure this place would be a good place to live in. The dog park is awesome especially the dog pool. Do your apartments offer a dog pool!? Didn’t think so. Yes there are boulders around the area, but I mean... their name is Boulder creek... lol. The atmosphere is great, the pool is clean. The people are friendly and most importantly, the office cares about their residents!!!! We really hit jackpot with apartments this year, highly recommend checking them out! :)

ne
Review №35

I was looking for a good apartment and I have communicated with some of the former residents of these apartments and they were strongly complaining about this place and I thought mybe my research would be helpful for you.

Ms
Review №36

Came to look at these apartments while on an apartment hunt for a new place to call home. Our lease was ending at another complex that was horrible and we knew we had to get out but we knew we had to find the perfect place this time. No more moving every lease end and no more settling for less than what we deserved and wanted. When we came to see a unit and tour, we fell in love almost IMMEDIATELY! The apartment unit itself was gorgeous! It has a built in desk which is perfect for working at home, and the kitchen is WOW! And during the tour, the leasing manager was greeting every resident she saw and she knew most by name. It showed me she cares for her residents and gets to know them, and when every resident greeted her back smiling, we knew that was also a great sign!Moved in March 2020 just when the Covid pandemic started. The process was handled perfectly and easily. We did what we could online and then when we needed to sign in person, the manager wore a mask and kept distance while verbally guiding us on the paperwork.Living here has been amazing. The outside views are STUNNING my from our unit and the manager put us as close to the dog park as she could find. She wanted to ensure we were close so that our girls could be close to the fun. The dog park also has a pool!!!! YES A POOL! My girls personally love going there everyday. They love the pool and the water spouts. This was also a selling piece! We knew this place would be good for our girls also.The only service issues I have had and continue to have is the AC tends to freeze or lose free-on causing some uncomfortableness during Texas weather. But when maintenance was noticed, he came the next day wearing a mask, and took care of it. We are dealing with the AC freezing up still but we have not reached out to maintenance this time due to us wanting to protect them and keep them safe.So the AC issue is no reason to overlook Boulder Creek at all.You will absolutely love calling Boulder Creek home!I love calling it home!

Ma
Review №37

Viewed these apartments and 2 daysater I was signing a lease and moving in at a great deal. Staff has been wonderful, amenities are everything I wanted and more, and the community feels safe and is super quiet.

K
Review №38

Location is great and very quiet! Staff knows your name and so friendly! The events are so much fun and the maintenance is speedy! Love living here! Despite the posts about parking we have not had an issue in our building. I have left after 11pm and my spot was still there. Layout Is perfect and homey. I am a very light sleeper and have never heard the quarry noise loud enough to wake me. I could not have chosen a better complex. This is the first place that just feels right.

Ke
Review №39

I thoroughly enjoyed living in this apartment complex! I called it home for 2 years and it was a great experience. The office staff was incredible and very accommodating. The maintenance staff was fast and thorough in fixing any little thing that we noticed while living there. I would live here again in a heartbeat!

Ta
Review №40

Love this apartment complex...its so homey and the apartments are more like houses than apartments...We have tried to make this lovely place home 2 different times...but unfortunatly werent able to due to change in funds because of illness and loss of a job... The front office staff is one of a kind and so understanding..Jeannet and Fatima are the best!! We hope to finally call this place home in the future. 3rd times the charm right!?

Be
Review №41

Haven’t lived there in 7 years but accidentally mailed a package to my old address. Office staff was super helpful and got my package for me! Thank you for your great customer service!!

Kr
Review №42

I love it here! Our community is so well taken care of and we always have the best parties! My lease expires in September, and I will definitely be renewing! :-)

An
Review №43

I love this place!! I wouldn’t have choose another place to live. We had such a hard time finding a place for the right price and because of credit. They gave us a tour and we fell in love with the place next thing you know we are moving in a week later. They guaranteed the could move us in quick and they did!! The staff has been amazing!! They have welcomed us to feel at home. This is truly an amazing place to live wouldn’t have gone any other place.

An
Review №44

My husband and I have had a great experience living at Boulder Creek the past year!STAFFThe staff is incredible and care a lot about the residents - they always plan fun events to get the community together or have monthly brunch set up for the residents. For how large of a community it is, they do a really great job knowing everyones name and are much more personal than other apartments weve lived at. We only had to call maintenance the first week because the dishwasher wasnt working, but they came and fixed it the next day and have had no issues since. The maintenance team is also fantastic. They always stop and give my pup a treat as they pass by - she is obsessed with them.AMENITIESThe two pools at Boulder Creek are probably the best in the area. We did a lot of scoping of the apartments nearby when looking for a place to live and Boulder Creek easily has the nicest pools and grounds. They are meticulously maintained. The gym is smaller but it has nice and new equipment in it. The dog park is top notch - realistically one of the things that sold us on Boulder Creek for our fur baby. It has a dog pool so were able to take our high energy pup to play even in the summer when its hot. Its also very clean, and never overly busy. Overall - very dog friendly. Only downside is that a lot of residents dont clean up after their dog, despite all the poo stations with bags that are provided! Ive taken walks around the complex pretty regularly at dusk and have never felt unsafe. Its a really friendly community.APARTMENT - The apartments are very nice and clean/updated. Weve never had any issues with bugs. In talking to a few people - most dont hear their neighbors...we have a family with young kids below us so we definitely hear them - but that said, depends on who your neighbors are. The walls are thick, definitely not paper thin where you hear everything.Overall weve really enjoyed living here. I was not looking forward to moving back into an apartment for the year (just based on past experiences), but the Boulder Creek staff made it an enjoyable experience for us. Ill certainly miss getting to lounge by the beautiful pool after a stressful work day! If we werent moving out of state we would certainly stay here for another year.

Am
Review №45

This is a great place to live! The apartments are beautiful and everyone is really 👍 nice .

Na
Review №46

If I lived in San Antonio I would live HERE at Boulder Creek! I spend a considerable amount of time here visiting my best friend Bernadette and I am always so impressed with the look of the grounds and the buildings themselves! The management and maintenance are top notch people. I always feel secure and I never worry about my car! If you are looking for an apartment home in this area start with Boulder Creek!

St
Review №47

This was my first apartment when I moved here from west Texas, I have been here ever since I am on my third lease, this has been the best experience I have honestly ever had with an apartment. The office staff and maintenance is amazing, so nice and welcoming always!!! I love it here.

Va
Review №48

It’s my pleasure to review Boulder Creek! They have truly made our move to San Antonio a breeze. Fatima, the property manager, is always on top of things and the staff is so friendly! Spacious rooms, relaxing ambiance around the complex and a great community overall is perfect for our small family. Their attention to maintenance issues is speedy and thorough. Glad we chose to move here and that they had a place for us when we needed it!

Pa
Review №49

Boulder creek currently started a new landscape scheme where they put rocks in all the places where every resident takes their beloved pets to relieve themselves the complex does not wash the carpet in each apartment as per the promise on their renewal leases, so when residents move out Boulder Creek will charge you a cleaning fee as (see reviews below) they are removing the dog relief area’s and making sure to not clean the carpet which will guarantee a way to charge every resident who has a pet when they move out an additional fee.The complex has gotten horrible and with the terrible management they currently have they do nothing to fix any issues. Speaking to neighbors they feel the same way and will be posting reviews as well. Name is changed to protect against retaliation.

De
Review №50

Boulder Creek has been my home for almost 3 years now, and I have nothing negative to say! The management/leasing team is amazing - they’re professional, friendly, and always know how to have a good time! The maintenance team is great too! My maintenance requests are always completed in a timely manner, and I always receive a follow up call or email a little while after the request is completed to make sure everything is still working properly. The resident events are super fun! They’re a perfect way to get to know your neighbors, the Boulder Creek team, and relax after a long day at work! Boulder Creek is close to my job and everything I love to do in San Antonio. Lastly, the location is ideal! Boulder Creek is close to work and everything I love to do/see/visit in San Antonio!

Ch
Review №51

I currently live here with my wife and three service dogs. This is a dog owner oriented feeling apartment and the everyday walks with my dogs with the apartments beautiful landscape behind my apartment are wonderful. I take my dogs to the dog park and let them swim every single day. And sometimes people don’t use the park with other people so you get it to yourself and can chill on the pavilion while your dogs play. This place is huge, is wonderful. Maintenance does a great friggin job too, the neighbors are great neighbors and we can’t even hear any neighbors lol. If you can afford to swing this apartment then it’s pretty worth it.Christopher and Brandy Lollis

Sa
Review №52

The staff here is amazing. From the day we walked in to look at an apartment home, we were made to feel like family by the agents and the managers. Our apartment is as nice as the sample we were shown. Any questions or requests we have made have been handled quickly and excellently. There are also great resident events. Breakfast the first Saturday of the month, and other holiday themed events. We love it here!!

Li
Review №53

I really enjoy living here! Front office staff is always so accommodating. I love all the events they host for us, so happy I decided to stay renew my lease! Love calling Boulder Creek my home!

Sa
Review №54

A great place to live, with amazing staff who are always willing to help :)

Ja
Review №55

Terrible complex. Several Neighbors have met up and have approached Management about several issues. All the negative reviews are true and i am glad other Neighbors have good to report but with the new landscape we cannot walk our pet. Also for over a year our whole building had roach issues and they recently started to work on fumigation. Terrible office staff and the lack of care for all residents including the four legged ones who pay rent as well! They do not honor lease renewal promises of several free services. Never cleaned carpet or changed filter or Caulk wet areas. Washer and dryer break constantly and they do not let you bring your own so they fix the ones they provide over and over. They allow people to park in unauthorized areas and Guest parking up front is always full of cars never enough spots! As previous Reviewers name changed due to the office retaliation.

Pa
Review №56

So very glad I decided to move here! Love the office and maintenance staff they are really awesome. Love my apartment, hard to believe it will be a year in April. I just love coming home now. Highly recommend Boulder Creek. I was in this business for 15 years and can be tough to please, best decision Ive made in years!!

xa
Review №57

Its a perfect place that feels like home, so comfortable and the staff makes sure you feel at home. Fatima was so wonderful with making it possible to move in, I am so happy here and would highly suggest these to anyone whos trying to move.

Ta
Review №58

We scheduled an appointment for today, they made us wait half an hour because they scheduled the appointment before they opened. I mentioned I had an email confirmation of the appointment and she seemed skeptical. They told us the price our apartment finder gave us two days ago is no longer available and that it would be at least $25 more.

Br
Review №59

This complex is by far my favorite place to have lived. It is very quite, and relaxing. The office staff is awesome! They have been very accommodating, and do their best to help you with ever you need! I highly recommend this place!

Be
Review №60

Attention apartment home future residents!!I have been part of “Boulder Creek Apartment Homes now for 6 years! That’s right! This complex and amazing community became home for me and in 2013, and I have loved everything this lovely place has to offer.I finished my career and came to San Antonio to begin my new life at the age of 60! Now you all know older moms can be picky but I will say that from day one I was welcomed with open arms! I was told, “ why keep looking? You’re home!There are so many qualities this community offers. There’s the wonderful hard working management from the manager, Fatima, assistant, Jeanette and leasers Cassie and Yvette. It’s not just that they are all great at what they do, they make sure that the needs of the residents come first. It is so easy to walk into the office and sit down to discuss any issues and come out with happy results. They provide monthly activities and bring together the community so as to help us all meet our neighbors. And I so am grateful for that.Maintenance crew is top notch. I haven’t needed them for much as these apartments are so well made, but when I do, I send in my request and they take care of repairs. I have never waited more than 24 hours. They are hard working, professional, knowledgeable and courteous. Thank you gentlemen for all your hard work!The landscape is beautiful and always maintained. Anyone who has come to visit tell me just how lovely this complex looks!This may all seem to good to be true, but when you have experienced all the qualities that I have, you see the complex as home. It is secure, has excellent policies, great pricing and storage, garages and parking. What more could anyone ask for.Before you make a choice PLEASE swing buy Boulder Creek and see for yourself. This could be your home as it is mine!Thank you Boulder Creek for all you do!

St
Review №61

Ive been living here since the start of the year and my experience so far has been above my expectations. The manager Fatima is amazing and pays close attention to detail and is ready to address any issues. Maintenance is respectful and I see them cleaning the pool every day. The rest of the staff are warming and welcoming. My water and trash bill is like 12$! I really loved that the apartment comes with wood flooring, plenty of space, side by side refrigerators with ice makers and large bathrooms. I would highly recommend! 👍🏼

Ki
Review №62

Boulder Creek has provided me with exceptional custom service. I have been renting for many years now and working with Kyla, Yvette, and Jeanette has made this moving process simple and less stressful compared to other experiences. No other apartments have been this accommodating before and i greatly appreciate it! The property is beautiful along with excellent amenities plus a fantastic location!

Al
Review №63

I absolutely LOVE living here! The staff could not be friendlier, the grounds are kept up beautifully and its the perfect location with so much to do all around! I recently moved from Virginia and I couldnt have found a better place to live during my transition! You can not go wrong here. Oh, and did i mention the beautiful pools?!?!?

Br
Review №64

My boyfriend and I have lived here since last August and let me tell you, they are the most amazing friendly and welcoming property we have ever lived at. In a week they knew our names and really made us feel homey and welcome. They respond to every maintenance problem with a smile and are willing to help and get it done same day or the following morning at the latest. We feel comfortable and happy calling this complex our home.

Zi
Review №65

Love, love, love Boulder Creek! The office staff is always super friendly and helpful. Maintenance requests are addressed quickly and they have the best doggy park around!!! They do a great job of keeping the property well-maintained and clean. I appreciate all their client-appreciation events - Free Pizza after work on Friday was awesome!

Mi
Review №66

Amazing community to be part of! The staff and management are amazing. Theyre very attentive and welcoming. Management organizes the best community events! They always provide great food and entertainment. Its easy to call this place home.

Aa
Review №67

Had to move in quickly about a month ago Fatima and the staff were so helpful. They made sure I got exactly what I was needing in my new place with what little time I had. No maintenance issues so far. Property is taken care of very well. If you are looking for a comfortable and adorable place to live I do recommend Boulder Creek.

Je
Review №68

The office staff are amazing! Yvette, Kyla, and Jeanette are wonderful to work with! The pool by the office is amazing (hot tub is unfortunately often down for maintenance in the fall - winter months though when it’d be perfect to enjoy). Maintenance requests are always handled quickly and professionally. Grounds are kept up. Pet friendly, but as a non-pet owner I’ve never had any noise or smell issues. Parking has never been an issue. Resident events are fun with great prizes too! It’s the best apartment living experience I’ve had yet and I’ve been here two years.

Ki
Review №69

I have been a resident for a little over 3 years now. I have never had any problems. The apartments are beautiful, the kitchen in particular is why I chose this place. Maintenance is quick to respond. The staff is always pleasant, the assistant manager Jeanette called me one day to give me a heads up that my water bill was high again. Then she put in a request to have maintenance check if anything was leaking or running. Its those little things that make this place great! There are plenty of social events held so that you get acquainted with your neighbors, its always a fun time! No complaints.

Ad
Review №70

I have been living at Boulder Creek for 7 years now and I would not want to live anywhere else. Jeanette, Yvette and the rest of the staff are amazing! They always make you feel at home. Very friendly and caring. I love it here.

Ro
Review №71

Great location, the staff are friendly and helpful, very responsive maintenence staff, quiet community and absolutely love the apartment. It is very well maintained and updated. No complaints we enjoy living here.

Ma
Review №72

Love love love the management and staff! They are always quick to respond with any issues. They constantly make improvements to the properties and implement changes from resident surveys. The gym has recently been updated and the pool and rec areas are beautiful! Thanks yall! Xo

Me
Review №73

This apartment complex is very pleasant and in a great location! It is a gated community and very conveniently located. The staff is great to work with and all issues are handled in a very professional and timely manner. I would definitely recommend this place to anyone looking for a place to live.

St
Review №74

I love living here. I cant pick a favorite staff member because theyre all amazing; theyre so enthusiastic and all know me by name and apartment number. Maintenance requests are taken care of almost immediately. Ive had no complaints that they havent fixed.

Sa
Review №75

Boulder Creek is an exceptional place to live. The previous apartment I lived in was an absolute nightmare; I’ve been at Boulder Creek for almost a year now, and I’ve had a great experience. The apartments themselves are gorgeous and have many perks including a beautiful kitchen that rivals the one in my childhood home, a spacious porch, and a garden tub. The staff is very nice and helpful, and they foster a sense of community within the complex by hosting a variety of fun community events where you can chat and hang out with your neighbors. (The winter casino party was a blast!) They’re always willing to help work through issues, and maintenance is timely with their requests. I’m also a huge fan of the pool (it’s amazing) and the dog park. I could go on, but long story short, my time at Boulder Creek has been virtually painless, and I am very thankful for finding such a wonderful place to call home.

An
Review №76

Love living here! Dont wanna leave! The staff is really friendly and seems like they know everyone personally. Janette, Fatty, and Yvette are always very nice to everyone and the community activities are always fun.

Br
Review №77

Ive lived here for a little over a month, and Im beyond impressed with the entire office staff. All are vastly friendly, and professional. I had $600 of items delivered to my apartment and the mail man left it outside, luckily Yvette was kind enough to pick up my packages (which werent the lightest) and took them to the office to avoid theft. I would highly recommend this complex.

Ka
Review №78

Most definitely the greatest place Ive ever lived.. The few maintenance requests I had were always handled quickly and professionally, the landscaping is gorgeous, and the pool is like the ones in fancy hotels! Yes- lets be real, after a long weekend or some stormy weather its a little uninviting, but 1st thing Monday morning maintenance is there to tidy it up! I love their attention to detail. Parking is okay if you come home at late hours, but a short walk after a long night is a small price to pay for living at such a great place. Their new manager Greg and the other office staff have only made my stay here more comfortable; always professional and polite. It really hurts my heart to have to move closer to work, if I could, Id never leave. Thank you Boulder Creek for your kindness and care these past few years! Ill be sure to let my friends know where one of SAs best communities are! :)

Fe
Review №79

My boyfriend and I recently moved to this property and we could not be more happier with every thing they have to offer. The office staff is extremely nice and welcoming. They are always so helpful and never make us feel like we are a bother. We have had one issue with our shower when we first moved in however they fixed the problem that very day and the problem never occurred again. The dog park with a pool is amazing for our fur baby and every owner that takes their dog their has been really nice. We love the location the apartments are in with everything we need less than 5 miles away. All in all we would totally recommend this apartment complex to anyone and everyone.

El
Review №80

Update - I left the four star review below 3 years ago and since then I have continued living in this apartment complex. I have been very content and pleased with the apartment and staff and felt that they deserved 5 stars!...I have lived here for over a year and its been pretty good! At first I did have issues (my apartment smelled like cigarettes, fleas, exc.) but now that the dust has settled and they have new office staff it has been very pleasant living here now.

De
Review №81

I love boulder creek! I had a sweet lady named Kyla help me look at apartments and she was amazing so helpful and answered all of my questions. If you’re looking for an amazing property with great location to get around San Antonio this is the place!!

Li
Review №82

I relocated to TX from NJ for work. I did A LOT of research before seeing any apartments. I absolutely fell in love when I first visited Boulders Creek. From the initial contact over the phone with Fatima to my initial tour with Jeanette my transition and move was super easy and super stress free. They have checked in numerous times to make sure I am settling in ok and see if I need any help. I have now been a resident for 3 months and I am absolutely in love with my apartment. 100% sure I made the right choice.

Tr
Review №83

Couldnt be happier... Great apartment, the staff has been friendly and helpful, plus maintenance requests are handled quickly. They recently painted and it looks great with the new colors. Looked at many places before deciding on this one and so glad I did.

Mr
Review №84

IT ONLY TAKES ONE TIME TO REGRET A MISTAKE FOR THE REST OF YOUR LIFE. THIS APARTMENT COMPLEX HAS NO REGARD FOR RESIDENT SAFETY!I have a daughter who relocated to San Antonio for college attendance last year. Her first apartment building of choice was Boulder Creek Apartment Homes. The outside appearance exemplifies and displays resident safety at its best, BUT IT IS ONLY A DISPLAY.My daughter has been a victim of a car burglary at least 7 times within this GATED apartment community. (which means someone with residency here is responsible for the malicious acts) The office has not provided any assistance other than inform me of this being a recurring issue in the community for anyone who has not purchased a garage at an additional cost ranging from $100. Initially, the burglary involved the theft of power cords and chargers in the car. The random selection of burglarized vehicles of choice has escalated to search for personal information, (most likely to steal identity), engine, tires, and trunk parts. In an attempt to assist with community safety, I contacted the assistant office manager only to be informed the apartment complex is not equipped with cameras to assist with capturing or identifying people responsible for car burglaries within the gated community. She assured me on several occasions, she would have a security and/or police presence perform rounds for safety which has also let to absolutely no resolution.MAINTENANCE: We have recorded footage of Maintenance entering the dwelling without cause during the holiday seasons or upon identifying the car was not at home. The in-home device was planted after maintenance entered the dwelling during my daughters vacation and upon our return, her deceased fathers heirloom watch was missing. I deliberately changed the locks on the door and filed a criminal complaint(local police) as verification of maintenance entering the apartment without notification or cause. A couple of months ago, she returned home via an airline flight and the car REMAINED in the parking lot. She received a call from Yvette inquiring about access to the apartment due to the maintenance worker being unable to get in.My daughter notified management of the oversight to notify her of maintenance MEN needing access(as specified in the lease agreement) prior to their arrival and there was no response. She then explained to management that she was visiting home for management to respond well your car is still here. (thats the most attention the office manager gave my daughters car since the reported break ins) For safety concerns, she is relocating to a new dwelling in two to three weeks. On July 16, 2019 at 4:04 am, OnStar notified us of the theft deterrent switch being activated. Unfortunately everyone was asleep. It wasnt until my daughter prepared to leave for work that she found her engine hood up and car burglarized again. Men: Protect your wives and children and consider a safer dwelling as you can never prepare for the unexpected. Women: Protect yourself and your children and consider what more could happen without the safety of residents being considered with the highest regard! We are contacting the local news, social media outlets, and board of directors to escalate the concerns which have yet to be addressed. ( I have included pictures of the last break-in below) - Feel free to contact me for any additional information you may need regarding the safety concerns of this GATED apartment community

Pr
Review №85

Apartments are nice and spacious. Location & maintenance team is awesome. Staff here is great and always friendly. Yvette from front office is amazing and helpful.

Je
Review №86

I have lived here over a year with my husband and we absolutely love Boulder Creek. Great staff, great location, beautiful pool, dog park is amazing and the community is always clean. Only positive things to say about this place!

Kr
Review №87

Awesome Manager and love that they take care of us residents!!!

Ry
Review №88

I just walked out from the office and I am incredibly impressed with the office staff. They were incredibly friendly, helpful and willing to answer any and all of my questions. Incredibly professional as well. Been hunting all day and by far the best office staff. Btw the apartment also looked amazing, as well as the office. Major kudos to Jeanette Zaiontz asst prop mgr!

Ro
Review №89

I have lived at Boulder Creek for going on 3 years now. At first when I moved in the management was very sincere and nice. They helped us with everything we ever needed, which wasnt much. Now the current management is unbearable. I switched apartments from a 2-bedroom to a 1-bedroom and I got stuck underneath someone with two rowdy dogs. These dogs were the result of neglectful owners who let them do their business on the balcony... mind you they are on the third floor and their excrement would fall down to our balcony and the balcony below. I have contacted the management multiple times and it wasnt until 3 months later that they agreed to move them to a different apartment. 3 months...... 3 months of the dogs barking day and night. Even when I would call to have them contact the owners, their only response was to call the police. Even though it was 3 months later, I was thrilled to hear that they would be moving to a different apartment. They guaranteed to have them out by the middle of November. I am writing this now on December 1st and they still have not moved out. On top of that, the neighbors do not care at all when their dogs are barking. We have been very civil and patient over the whole ordeal but when youre working 12 hour days and you go home and cannot even get a good nights rest because of unruly dogs, it becomes overly frustrating. No matter what amenities they might offer that make it a step above any other apartment complex, the management falls short to provide any adequate service to their residents.Also we have tried to contact Michelson Organization, the property owners of Boulder Creek, and they were less helpful than the management staff. They refuse to do anything and telling us to report to the management. A vicious circle where nothing gets done.They claim to have a courtesy officer but when we call, they tell us they dont have one and to call the police.

As
Review №90

Ive lived here for about 9 months now and its awesome! My dog loves the dog pool in the dog park and I love the amenities and quality of the apts. The office staff made my move and settling it that much easier.

Sh
Review №91

We are current residents of BoulderCreek appartments. We moved to San Antonio just 5 months back. Heard about this place through a realtor. We are very happy with our choice. This is one amazing appartments with wide spread greenery, 2 clean pool areas, barbecue place, gym, walking path. Maintainance is great. Any issues, the office personnel are very welcoming and patient to hear you out. So far we are enjoying our stay here. I hope we have this experience and approach throughout.

sa
Review №92

Best people!! They CARE for their residents! Off the hook events!

da
Review №93

We love these apartments they are beautiful. We love the layout and space for the amount that we pay. HOWEVER, the parking is horrible. We specifically asked how parking was because we both get off late from work and they had stated that parking would not be a problem because of the new sticker policy. Well the stickers are a joke and do not mean anything apparently because we have gone around the apartments many of times and counted 42, 56, and 21 cars that did not have a sticker. When the office was confronted the only thing that they could say is Sorry, you can do covered parking. We called cooperate on 3 different occasions and never received a call back. Covered parking is a luxury we should NOT have to be FORCED to get covered parking. Money is not the issue, it is the principle behind it that we had specifically asked. And I just love how the front offices attitude changed once we moved in. They will do all they can to lure you in and then once you are signed you are just a dime a dozen. ANOTHER issue to be concerned with is that there have been several break-ins around the apartment complex. We have talked to the victims themselves at the dog park and how even some broke their lease because it was getting bad. The MANAGEMENT has yet to send out an email regarding this issue. We should be informed of what is going on in our community that we live in, where we are suppose to be safe. I should have took the reviews I had read more seriously. I know that only angry people write reviews but you should be made aware of issues if they endanger YOU and YOUR FAMILY.

Re
Review №94

Boulder Creek really makes me feel like I’m at home!!! Highly Recommend!

Je
Review №95

I love my apartment! I have to say I love coming home and getting a wave from the team and knowing maintenance is there to help with all of my needs. Very nice people and awesome apartment home! Thank you!

Je
Review №96

Visitor parking is a joke. The dog park is never respected by humans. People leave dog poop EVERYWHERE, and thats truly an understatement. The apartments are clean and designed well. The noise from the quarry work makes it difficult to sleep for night shift workers. Dont live close to the quarry if youre a light sleeper.

Fl
Review №97

I moved from another apartment complex TWO days after moving in because the apartment was infested with cockroaches and an absolute mess. I not going to relive those infuriating details at the moment because my blood will start to boil, but I will say that nightmare was quickly put behind me because of the wonderful staff here at Boulder Creek who went above and beyond to help me move into a stylish and new(bug-free) apartment I happily call home.Milicent Figueroa had me in my new apartment in less than two days. I cant thank her enough, as well as, the rest of the staff for all they did to make that happen so painlessly on such short notice. I have been here for just a little over a year now and have nothing but positive things to say about this community.Thank you Boulder Creek and your awesome staff for helping me when I really needed it.

Fa
Review №98

I had a great experience with the staff and apartment community.

Gr
Review №99

Horrible experience. It is located right next to a material company so there is an extremely loud screeching noice of a train running from 12 AM-7AM. Office staff is nice at first and then once you’re signed or moving out they are extremely rude. They hang up on you, yell over the phone, lose your packages and provide zero explanation. It seems great at first but trust me there are plenty of other apartments in the area with nicer interior for a cheaper rental rate (Triomphe is a good one).

Na
Review №100

While the apartments are beautiful and the dog park is nice, the pond filter at the dog park is almost always broken so my dogs constantly get ear infections from the pool. Also maintenance comes into your home without any warning prior to do spontaneous apartment checks and notifies you after. Also in my 9 months here there have been more car break-ins than I can count on all my fingers and toes. Parking is terrible and the hot tub has never worked although management will lie and say they are fixing it.

Information
100 Photos
100 Comments
4.3 Rating
  • Address:12330 Vance Jackson Rd, San Antonio, TX 78230, United States
  • Site:http://bouldercreekluxuryapts.com/
  • Phone:+1 210-971-5445
Categories
  • Apartment building
  • Apartment rental agency
Working hours
  • Monday:10am–6pm
  • Tuesday:10am–5pm
  • Wednesday:12–5pm
  • Thursday:10am–6pm
  • Friday:10am–6pm
  • Saturday:10am–6pm
  • Sunday:10am–6pm
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