I normally dread dental cleanings but this experience was actually quite relaxing! Within an hour, I walked out of the office with squeaky clean teeth and no discomfort. The staff was incredibly pleasant and kind. I definitely recommend this office!!
They do have very nice people that work there. Yall are great. The problem is they cannot seem to keep a dentist around very long. So the dentist tells you your child needs to have some work done before getting a retainer after braces. You call to make that appt, but the dentist is no longer there. So they have to try and see if another dentist can figure out what that dentist wanted done. They also overcharge and when you question them on it, they tell you how they didnt submit everything to the insurance company because they knew the ins wouldnt cover it. And Im talking in the neighborhood of $200. Will take my child to the new dentist I found in his own practice who has been around for nearly 20 years and is great. Goodbye RR Dental.
The staff and the doctors at this office are phenomenal! and will continue to go to them for any dental needs. I highly recommend this place.
Brush32 of Round Rock is phenomenal.I was very nervous about my wisdom teeth extraction procedure - but everyone in the office helped put me to ease from the very beginning. Dr. Jerry Chiu and DeLaine, from the oral surgery team, are top-notch professionals that will go above and beyond to meet your needs. From scheduling, providing instructions and following-up with your procedure, they made it all super easy. I was very impressed and appreciative with the professionalism, courtesy and quality I received from this office.
Was recommended to Brush 32 by a coworker and I was not disappointed! All of the staff was incredibly friendly and helpful and made the experience stress free and easy. Dr. Shyani was amazing as well and extremely helpful!
I had to take my 1 and a half year old with me, and they took such good care of both of us .. thank you ladies for the hospitality !
My experience at Brush32 of Round Rock was top notch!! Such an inviting atmosphere, the tech that took my Xrays, so friendly and professional, the cleaning by Rochelle & Dharti Shyani DDS, was the best! I had to get impressions done & Rochelle was so comforting as I didnt expect to almost get sick, she helped me through it! I highly recommend this location for all your dental needs!!
I am not fond of anything dentist related but everyone at this particular place was very understanding and helpful. I really appreciate how patient and reassuring they were with me.
Everyone is very nice and nonjudgmental. Things were explained clearly, and I got to see the X-rays and pictures they took.
I’ve had quite a few dentists caring for my teeth in the past and this office is by far my favorite. The work they do is awesome! They’re so professional, friendly, and go the extra step mile in making sure my teeth look great and feel great! I’ve been with them for a year now and will not go anywhere else.
Sharon does a great job cleaning my teeth. Very personable. If you are new, please ask for her. I love the way my teeth feel afterward.
Everyone was nice, accommodating and instructions were clear. Staff made me feel comfortable.
First time going back to the dentist after a few years and it was honestly the best experience. The office is super clean and they take all the Covid precautions like taking out temperature and making sure we wash out hands. The staff is the best and the doctor definitely keeps me calm and answered all my questions.
This place is super clean and really COVID safe. I felt as though every step along the way was thoroughly thought out. I was treated kindly and they had a lot of patience when I asked for a bit of clarification on the finances aspect of my appointments. Highly recommended!
I had a great experience at my first visit at Brush32 in Round Rock! Nathalie was super sweet and made me feel really comfortable. I had to have a filling done and was a little scared of the shot but it wasnt too bad and the dentist had it done really quickly. I would definitely recommend this dental office to anyone that might be worried about going to the dentist. They were amazing!
Best dentist office Ive ever been to! They know how to make you feel really comfortable.
I love this office!! Everyone is personable and kind. I always love going in.
I know it depends on your insurance but the fees for some procedures are way higher here then other dental offices. The staff is nice, but please get different estimates for procedures.
From the moment I walked in to the moment I walked out, they were so nice!!! They made everything a smooth process. They explained things in a way I could understand and help me with finding a dental care plan and option. I am really glad I went there.
I havent been to the dentist in a while and I was pretty nervous. Everyone made feel really welcome here. They even had a TV to watch was cool. Great dentist and assistants!
Staff was so sweet and supportive. They saw and took care of my son when they don’t see children patients. Got us in and out on a Saturday!
Great staff from front desk to dental assistants to dentists & hygienist. Never have to wait too long & always accommodating.
Brush 32 Round rock is a great place to check your dental needs, the staff is very knowledgeable and supportive
Great experience, thanks Lacey for all of your help in getting my smile back.
Got me in quickly.Very pleasant office & staffVery proficientWill continue to visit. 😁
Amazing staff!I really enjoy making them laugh
The staff was very pleasant and very helpful and informative. Treated me very well. Thank you.
Hands down my favorite place to go get dental work done. Thankfully my teeth are healthy and they help me keep them clean. Their communication is great and they’re customer service is warm and welcoming. The precautions they are taking due to COVID-19 are great and really appreciated. If it weren’t for their procedure to keep their patients safe during these times, I wouldn’t have gone in to get my cleaning. I’ve switched to them a year ago and I haven’t regretted it thus far!
First desk person was very friendly n helpful. Dental assistant was very informative and let you know what procedures she was going to do and why. The dentist (I can’t pronounce nor spell her name) was just curious and professional as her staff. Yes I would recommend this dentist.
Wonderful and Kind. I was very nervous and always have been about the dentist. But the Team at Brush32 made the experience so enjoyable that I actually can’t wait to go back for my next appointment!!
The place is great everyone is super nice and friendly. I hate going to the dentist but from the first time I went in they have made me feel comfortable and now I don’t mind going. We recently bought a new home farther out but I am still coming.
I’m given 4 stars only because I couldn’t get any work done. I chose to finance and the system was down. Bummer!! However, the ladies in the office were great! The dentist addressed all my concerns and I was even thanked for my patience. I look forward to my next visit!!
Thank you Dr. and your staff for the AMAZING service provided. I felt very comfortable during this visit. As I continue to mourn the loss of my mom, you were very caring, sincere and quite understanding. I cant thank you and your staff enough for the outstanding treatment provided. Wendi P.
I have not been to the dentist in years and I was a bit nervous, however, I could not have asked for a better experience than at Brush32. The staff is super attentive, friendly, and they kindly explain the finances if you dont understand them.
Brush32, let me start off by saying that I like this establishment, its clean, the staff are very friendly and nice and they have very good prices or deals for the services they offer, the ONLY reason Im not giving 5 stars is because of the quality of the service I received. I went in today to get a teeth cleaning, the staff were friendly and attentive so my experience started off great, once my cleaning started I noticed that it started to feel a little rushed and that some of the things I would expect to be done during a cleaning werent. For example, I have a permanent retainer for both my top and bottom teeth so I need a special flossing tool, during the flossing phase, to get in to the crevices where the metal covered. Or even a probing of my gum lines, to make sure my gums are healthy. By the time the cleaning was done I left feeling like yes, my teeth were cleaned, but they didnt feel as clean as I have gotten at establishments like castle dental. Upon further examination once I got home, my teeth had just an okay clean look, and not that deep clean type of look you could expect after receiving a good cleaning. Ive been getting dental work done on my teeth for years, so I know what a good teeth cleaning looks like, and as I previously stated, I like this establishment because of the atmosphere and good customer service, they just need to amp up their quality of the service being given, and my review will instantly be 5 stars.
Brush32 in Round Rock has been a terrific experience for my entire family. My husband and I have been seeing them since we moved from Washington 3 years ago. Recently I decided that I had had enough with our pediatric dentist due to recurring issues with one of my kids. In addition, my youngest would never let the pediatric dentist work on her teeth. She was terrified of him so we could never do a full cleaning. It took just one trip to Brush32. They were patient with my littles (6 and almost 4) and worked with them in a way that made it easy for them to accept the entire cleaning process. When we got home my youngest couldn’t stop talking about how much she loved going to the dentist and insisted on brushing and flossing even more. They are wonderful there. I could not recommend them enough.
Staff was incredibly helpful and knowledgeable!!
Brush 32 is the best dentist that I’ve ever encountered with ! All of the staff are very friendly and polite and make sure to get done exactly what you need done. I will make sure to continue to spread the word about family & friends going to Brush 32 ! You guys are awesome & thank you for the great customer service !
Technology is amazing! Staff are polite and caring. Pleasant experience all the way around!
Was almost 30 minutes late getting started despite it not being very busy. Repeatedly tried to sell me Invisalign despite it only being a minor cosmetic procedure for me and even made me watch a 5 minute marketing video from Invisalign on YouTube while I waited. Didn’t even get a toothbrush to take home at the end. They did do a good job on the cleaning, although I won’t be going back.
They were very helpful and professional I would recommend my friends and family to tis establishment. Thank you very much.
They were all very nice. I had a good experience.
Customer service among the best! Very grateful for them always taking care of me and never making it feel like the dreadful visits depicted in movies 🤣.
My experience was very nice, a super attentive staff, I recommend it.
I was thoroughly impressed throughout! From making my appointment, to the actual dental work, to paying my bill, This place has got a very good system and excellent staff! 10/10 would and will be coming back.
Everyone was so kind and patient and compassionate! From my 1st phone call to my visit. I have alot of work that has to be done and a deep fear of going to the dentist, they listened to me, asked me how I felt and why and let me know all my options and that I am in control. If Im freaking out or uncomfortable or in pain we can stop at any point and figure something out. They work with you on your treatment plan and explain everything.As I have alot that needs to be done I will be going back again in the next 2 weeks.I would definitely recommend them.
Pleasant environment with excellent service!
I never have issues with the team here! I love my dental team
Friendly and knowledgeable staff, always a great experience here. Ive visited multiple times for various work done and no issues at all. They work with you and care especially if you start feeling any pain, most other dentists would just have me run with it.
Called and was able to get same day appointment. All the staff were very professional and courteous. Had x-rays, cleaning. Hygienist very patient and gentle. Dr. Dawson was very thorough and took great care of me. Thank you all for making my visit a very productive and pleasant experience.
Excellent service, very knowledgeable, and worked with me to get everything setup on a reasonable payment plan!
Had a tooth filling fixed, fair prices and they were able to do the work same day as the exam.
Great Dentist here and great service!!
I have to share my experience with Brush32 of Round Rock, because it isnt often you find such great care all around in the medical world. I had a few procedures done and the care team was so gentle and always checking on me to make sure that I was comfortable and not in any pain. They made the entire (long!) process much more enjoyable than I could imagine dental care ever being. They also have little TVs in the exam stations, so its not your typical boring dentist visit! I cant rave about the care enough, but what really makes this place stand out to me more than anything is their front desk team, specifically Ashley. They are so kind and prompt, and make your appointments seamless from beginning to end. Ashley specifically gets a shout out from me, because I had some confusing billing questions and she was SO patient and kind with me the whole time. I knew there was something I wasnt understanding (turns out my insurance was providing me the wrong EOB, so I had incorrect information from them), but she never made me feel like she was annoyed to walk through everything with me, she emailed me all of the paperwork they had, and provided the best customer service Ive had in a very long time. If youre looking for a dentist in the Round Rock area, you cant go wrong here, they are truly amazing!
Very friendly and informative
As a new patient, I expected there to be more of a wait and paperwork hassle involved to get an appointment. I was pleasantly surprised that I was able to get in right away and the paperwork was minimal.Everyone was very friendly and made sure that I was comfortable throughout the entire visit. Ive never been to a dentist that actually showed me xrays and/or pictures taken of my teeth, so I enjoyed finally getting to see what the dentist / hygienist sees. It made my curious, nerdy brain happy. I look forward to my next appointment!
I had to have six teeth surgically removed and my anxiety was through the roof. The team made it so easy and it felt as if I blinked and the procedure was done. Thank you so much Dr. Chiu and the Brush 32 team.
Friendly, professional staff making sure that the patient is doing okay.
The staff is friendly and flexible. I have an enormous amount of anxiety towards dental work and they made it an enjoyable experience. Thank yall so much!
Nice people and smooth service on check-in, cleaning and fillings.
Everyone was very nice and very detailed while going over my treatment.
Dr. Dawson is honestly the best dentist I’ve ever had! She is so compassionate and sympathetic to my needs, which is awesome because I’ve had some pretty bad dentists on my life.
Dr. Alyssa Dawson and her staff were hands down phenomenal! Truly genuine and caring they took great care of me. Keep up the great work!
Staff was super friendly and courteous! Would definitely recommend this dental office.
During COVID, they have taken many steps to insure safety. This was my first visit here and changed due to dental insurance change. With regards to process, I had quite a few xrays taken but they weren’t shown to me. The dentist herself did the decalsifying. The assistant was very nice and communicated well. They left polish on my lips which wound up uncomfortable after I left. They used a gel fluoride which was different and I had to spit frequently to avoid swallowing it.
Had very bad experience at Round rock location. They cancelled my appointment twice after a month they got me scheduled. And they cancelled my appointment on that day because i was late by 10 min. Receptionist was very rude.
I went in today for a toothache. Everyone from front office, back office and Dentist were very sweet, helpful and very caring. The hygienist was very sweet, gentle and through. I will definitely be returning and will make them my dental office.....Thank you all at Brush32.
One of the best dental practices I have ever been to. Employees are very friendly and good at their job and always ensure I leave with a smile on my face! 😃 Highly recommend!
This is the place to go in Round Rock for reliable modern dentistry. Everyone is nice and very capable in their jobs.
Dr. Dawson and the front desk staff are an exceptional team! Dr. Dawson took great care of my neglected teeth after not going to the dentist for about 3 years.. very pleasant experience and will accommodate to whatever it is that you are experiencing as far as dental hygiene. Great location, great experience, great price.
Great customer service, and very clean office... I was nervous to come here oh, but they made my visit very pleasant very reassuring I would definitely come back!!
I love going to dentist and letting someone else take good care of me and I am so glad I went to the perfect place! They have showed me the things that are going on inside my mouth during the initial visit and have proposed treatment plan that will work on my schedule and finances. The professionals in Brush32 are very friendly and accommodating. The moment you entered in their office, you will be welcome with smile and enthusiastic. I love it here and highly recommend to everyone!!!
I have known Dr. Caballero and her staff for many years and this is what I have experienced. Basically its ALL FIRST CLASS from newly built facilities to state of the art equipment to the smiling faces of the staff.Its high tech teeth stuff with high touch care. Its a new approach to dentistry. Its a new and better experience in dental care. Their prices are in line with market, if not better, delivering excellent value. Ask for the cleaning & whitening package. It is the best value in town, really! And above all, selecting a dentist in some ways is no different than selecting a new mechanic, youve got to be able to trust their work and I have the highest regard for Dr. Caballeros integrity.Its an impressive family business. Give them a try. Your smile will be grateful.
Did a great job with my Dental Anxiety. Very welcoming and Dr. Dawson went above and beyond to connect with me and make me feel as comfortable as possible. They did a great job of taking care of my teeth and helping me get back on track for healthy teeth and gums.
My wife was seen by Dr Dawson this week for a toothache and she LOVED her. She made my wife feel very comfortable which is difficult to do and her staff was amazing. She highly recommends her and I will start seeing her as well.
Visited this location recently for my 6 month check up & loved it! The location is very clean & welcoming. The staff was friendly & very professional. While you wait to see the dentist you can watch TV, definitely helped with the wait and is great distraction for anyone nervous about the dentist. I recieved x-rays & Dr. Dawson went into great detail about what I was seeing & how I could improve my oral health. I did receive 2 fillings which went very smoothly and was handled with great care. Dr. Dawson has great hands when it comes to dentistry. I would love to continue being treated at this location.
I was originally referred to this office by my kids pediatrician and it has definitely been the right fit for us. The front staff is very personable and friendly and the dental staff made my daughters first dental appointments smooth and not terrifying at all. I myself am not a fan of the dentist, but after seeing how well my kids did I scheduled an appointment for myself. They are very courteous, professional and make you feel very welcome. I highly recommend making this office your permanent place for your dental needs.
I agreed to postpone a treatment, due to COVID-19 crisis, but the even the office is closed these days, the responded to my call for help about the pain in about 1 hour. Ms. Sharika handled my request perfectly, from responding to my call within the time frame, calling the doctor to write the prescriptions, all the way to calling my pharmacy with Rx.And to top it, she even made a follow up call to see everything was done correctly.I know Dr. Alyssa Dawson for a long time but Sharika made my day!!
The staff at Brush32 Round Rock took excellent care and precautions to ensure my appointment needs were met.
I recently had an appointment at this location, this was my third time here and I just wanted to take the time to provide some feedback. First the office is very clean and welcoming from the minute you walk in, someone is there to greet you with a smile. Most importantly, I had a last minute change in my work schedule during my last appointment. Both Anthony and Karina who I ended up speaking with that day, were very understanding about my situation. I went from having an 8 o’clock appointment, to calling them at 7:30 AM and been able to move it for the same day at a time that was convenient for me. I am not sure how they did it, been that it was super last minute, along with the fact that they are normally booked. But that to me was exceptional customer service, it will keep me loyal to Brush 32 for years to come! Highly recommend 🤓
Very nice,friendly,attentive and most importantly professional staff.
I love this place, been 3 yrs visiting, always friendly, respectful and caring!
I really liked my experience here. Brush 32 was recommended to me by 3 people. Everyone is so friendly here. My old dentist’s office was very pushy on trying to sell me extra treatments I didn’t need, but no one tried to solicit me for anything here. In fact, I received free whitening trays for life as a new client.
We have been going to Dr. Caballero for the past 3 years. My children are 8 and 6 years old. They do an amazing job with kids! The doctor and staff are wonderful and friendly. They listen to your concerns and answer you questions with easy to understand answers. I highly recommend them for all adults and children.
Used to be a good locally owned dentist with a great staff. They sold out to a corporation about a year ago. Before then I had the same hygienist and doctor for years. Now its a constant rotation of staff and doctors. They are now also much more focused on selling services that you my not necessarily need.
Wonderful people
The pros, I mean staff and Techs, as well as Doctor, were very nice, professional, and relaxing, to be around. Usually in a dental office my blood pressure is up. Not here!Every issue I had was addressed and taken care of, first visit!!!Office was delightful and interesting. Location is great.
Clean office with cutting-edge equipment. They are using some type of digital receiver for the oral x-rays not those slides that always cut into the top and bottom of your gums. Personally I got tired of paying out-of-pocket over what my insurance plan would cover for a cleaning. This location charges what your insurance pays for your cleaning so your not getting taken advantage of. The dentist was pleasent and everyone had a gentle touch. Always worth noting in my opinion the rest rooms were clean. I will be returning.
This place is great,I found them online and Im glad I choose them. Upon going to Brush 32 in was very nervous because I hadnt been to the dentist in years. I went in for tooth pain and right away Jasmine made me feel relaxed! She assured me everything would be fine.After discovering that I needed two teeth pulled Jasmine helped me find a financial option that suited me! I didnt have to choose between my health and being over changed. My nurse was Shanon she is great,she walked me through everything she was doing. Dr Wang is very gentle and she got the two teeth causing me pain out in the same day! I love this place and I will return for future dental work! If u dont know where to go, go to Brush 32 it was my first time but definitely not my last!
Amazing!! Like the rest of the human population, I hate going to the dentist. I hate the lecture, I hate the pain, and I hate the inconvenience. But there was NONE of that at Brush32! Everyone- from the front desk to the billing/coding specialist to the dentist-was so friendly and accommodating. Thank you Brush32 and Dr. Dawson!
The friendliness is top notch! Best dentist in town.
They are always able to get me in asap. The staff is very friendly and helpful, and they have a network of sister locations that honor warranties on dental work if you maintain your cleanings! When I moved from Dallas I found that very helpful!
I have never been a fan of dentists but going here changed my mind. They were so nice and understanding and didnt make me feel bad about how many cavities I had. Anytime someone asks me a good dentist to see I will be recommending brush32.
The place is inviting and clean! The staff was happy & helpful ! The doctor was very patient to answer all my concernes and explained everything in details. The whole visit took longer than I expected, but I think that is because it was our first visit as new patients! Thank you for a great experience 👌🏻
The entire staff welcomed me with open arms and loving smiles and attended to me so quickly! I was LATE and they still saw me and attended to an issue that was driving me insane. They were so friendly and understanding and they put my wost fears to rest. I am beyond grateful that I came across this dentist! And the office is very nice!😊😊
The folks at Brush32 are helpful, cheerful and do a great job.
I was able to get in on a Saturday! Got in quick, got out and was pain free. Dr. Wang was great! Perla was great! The two girls at the front desk were great! Everyone was so friendly, caring and knowledgeable. I highly recommended Brush32 Dental in Round Rock! Thank you all so much! I will be returning for future dental work.
Im so glad I found this place! They were able to get me in same day on a Saturday, which is incredibly convenient. I had a chipped tooth that they were able to repair immediately, without having been to the office before. Dr. Wang is fantastic and Perla, Jasmine and LaKesha had me worked up and in the chair in no time. I would definitely recommend this office!
From the moment I walked in, to when I walked out, I felt as if I was visiting a friend. The courtesy shown by everyone I interacted with was nothing short of exemplary. I was given several options for action plans and all were discussed with me thoroughly to make sure I understood what was going on. Special thanks to Jasmine, Dr. V, and the rest of the Brush 32 family for a great dentist visit...words that are not usually found in the same sentence.
I would recommend this place to anyone and everyone. Had to get some emergency work done on my tooth and was so impressed I had to write a review, something I never do. They fixed my crackhead smile perfectly and efficiently. You can come here and not have to worry if your dentist learned from watching YouTube. Everybody here was very helpful and welcoming. If I had to come here every day I wouldnt mind lol. Anyways everybody should check it out. You wont be disappointed. Also Carina was really pleasant talking to on the phone :)