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Rock Ridge Family Dentistry
1 Chisholm Trail #3130, Round Rock, TX 78681, United States
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Rock Ridge Family Dentistry

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BA
Review №1

Just finished appointment at Rock Ridge Dental. It was AMAZING! WOW! I may need extensive work but Dr. Look and the staff are so professional, kind and thorough it is unbelievable. He is getting me set up to do the work. These people are fantastic to work with. They take all the pain & anxiety out of dental work.

Ja
Review №2

My 8-yr-old needed a baby tooth removed to aid her orthodontic progress and she was very nervous and scared. We went in and Dr. Louk immediately addressed her fear in a way that made her smile, then proceeded to numb her and pull her tooth with all smiles, giggles, and jokes! This same kid left the dentists office saying she had FUN!! I wouldnt believe it was possible if I hadnt seen it myself! Thank you so much to all of the friendly staff and Dr. Louk at Rock Ridge Dental! You guys are amazing!!

Ke
Review №3

Dr. Louk and his staff always take great care of me. I couldn’t be happier. I chipped a tooth and Dr. Louk was able to fix it with minimal fuss and time out of my day.

Ra
Review №4

***update from 1/24***I returned for my dental care and the staff was awesome. They were very thorough and took pictures photos of my teeth (not just xrays). I was extremely impressed with my visit and will be returning for dental care.***update***The staff came and found the error. I will be going back to have them provide me with service and will provide another update. The staff was very transparent about the mishap.************1/17Wish I could provide a better review. My appointment was at 1:30 PM today and to my surprise after waiting almost 30 minutes, no one has arrive to building. I heard they were good but I guess Ill never know. I took off work to be here. Hopefully if anyone shows, they will provide excellent and untrusted services.

Ca
Review №5

Dr. Louk and his staff was very professional and kind. If you have dental needs I suggest you visit them, Rockridge family dentistry they are awesome.

Do
Review №6

Highly professional and friendly. I have had extensive dental work done here and I am very pleased.

Ja
Review №7

Never would I thought I’d say I love going to the dentist but I do. Melanie has been my hygienist for many years now and I couldn’t ask for a better person. Always treats me like family and makes me safe and comfortable. Doc there is just the guy you want. Easy going loves his patience and truly enjoys what he does. I have recommended many of my family members there and they are very satisfied with Rock Ridge Dentistry. Great job to all staff members.

St
Review №8

Emily is a great hygienist. She was very professional, knowledgeable and let me know what I needed to improve on. I look forward to future teeth cleanings! Staff made me feel welcome and were very COVID safe.

Ch
Review №9

Awesome private dentist. The staff is amazing, dentist is awesome, and each and every person in the office treats their customers with respect! Not a money hungry office trying to squeeze you for every penney like my last dentist!

Ch
Review №10

Im thankful for the level of care that I received yesterday. From the time I arrived until the time I left I felt extremely comfortable with the service that I received. Thank you for your professionalism and ability to show that you all care. Rock Ridge Family Dentistry ROCKS!!!!

br
Review №11

I was so pleased with my experience with Dr. Louk and team. This was my first time there. The office felt immaculately clean. The staff were all so friendly. And they made me feel so comfortable. Would definitely refer any of my friends there.

St
Review №12

Dr. Louk is a very professional and skIlled dentist. I have been his patient for 5 years or more and he has provided a filling, bite guard and crowns. He uses the latest imaging equipment and techniques and I never feel pain or get apprehensive about an appointment. He is honest and does not try and sell you on procedures. He is very practical in his approach to dental care. I highly recommend him and his team of hygenists and staff.

PA
Review №13

Established as new patient. Very impressed with overall feeling. Compassionate and friendly. Highly recommended.

Je
Review №14

Great! Great! Great! Is all I can say about Rock Ridge Dental! Will refer everyone I know!

Bo
Review №15

I LOVE this whole team : The dentist, the hygienist, the office staff- they are the A team!! My family and I have been using this office for over 6 years and have never had a bad experience. They are awesome and I would highly recommend them!

Il
Review №16

Excellent Dentist office! Staff is professional and personal and Dr. Louk is so nice and keeps your best interest at heart. Great at educating you and giving you options. Stress free, clean and lovely office

Ob
Review №17

I love Rock Ridge family dentistry. The office staff is amazingly courteous and accommodating. Melanie is an amazing hygienist. She explains everything to you, is fast thorough and just the kindest person. Dr Louk always takes the time to explain things and offer options. Some people don’t look forward to seeing their dentist but I always look forward to seeing all their staff!

Ru
Review №18

Great dental service, professional, friendly, and highly recommend Rock Ridge Dental!!! Great

Jo
Review №19

Great care, very nice and modern facility and equipment.

Mi
Review №20

Today’s experience was great as always. Dr. Louk may be the most skillful medical technician I’ve ever been to. His staff and assistants are a delight as well. Can’t recommend him highly enough.

St
Review №21

Great staff, incredibly attentive to comfort level of patients and recommending solutions.

Ch
Review №22

The Best Dentist I have ever been too! Truly Amazing. Best Customer Service and best bedside manner!!!!!

kr
Review №23

Dr. Louk and his team are a patient centered group of people. Every time I come in for a visit I am greeted with smiles and an uplifting atmosphere. Everyone from the front desk, hygienist, and assistants really put forth the effort to give you the best experience. I always leave with a great experience and a pep in my step. You can tell they have a cohesive team and they work well together. When you take care of your staff, they will take great care of your patients. :)

Si
Review №24

Best dentist and staff I have ever been to! Hannah my hygienist was very knowledgeable and gentle. I love how they take pictures of all your teeth to show you whats going on. Instead of saying oh you need $1000 worth of work, just take my word for itAll of the staff are very friendly and willing to help. Very clean. Well decorated. Would recommend this place to anybody!

Ma
Review №25

Everyone at Rock Ridge is so friendly and welcoming. Ive been a patient too long to remember. My wife, daughter and a couple of friends are also patients. Cleanings are gentle and done with care. I had my teeth whitened before my wedding and they still look great. They make you feel like part of the family.

Mi
Review №26

I went in to Rock Ridge dental on 19 Nov. 2018 with the expectation that the build up and crown for my #31 tooth (rear molar) would result in several visits and a less than desirable experience. On the contrary, my experience was fantastic as I quickly learned that the process would be fulfilled within several hours - start to finish. They respected my time and took care of my issue promptly and professionally. What a positive customer experience. I would strongly encourage others to engage in the Rock Ridge dental practice as they truly embrace a practice of exceeding the customers expectations and ensuring a positive customer experience.

Am
Review №27

Clean and updated office (love that I can watch/listen to the TV while they work on teeth, it makes for a great distraction). They have nice/understanding/helpful receptionists, love my hygienist (feel like she is extended family), and the Dentist takes the time to make sure I am comfortable, explain things I may have questions on, and is the first dentist I have ever liked (most dentist make me feel bad about the issues I have with my teeth). Highly recommend them to all friends family and even strangers .

Ma
Review №28

I’ve been going to Rock Ridge Family Dentistry for most of my life, literally since I first came to Texas as a kid back in the late 90s. The quality of care has always been excellent, and after Dr. Louk took over the practice in the last several years I daresay it’s become even better with increasingly more modern technology and practices. The staff are friendly and I’m always made to feel comfortable during my visits. I would definitely recommend Rock Ridge to anyone looking for a good Dentist in the Austin area.

Ju
Review №29

I highly recommend this dental office. The entire staff is wonderful. You feel like family to everyone. They really do care about their patients. I definitely give them five stars. Judy

Ma
Review №30

I have been going to Rock Ridge Family Dentistry for many years and I have never had a bad experience. The staff is very professional and knowledgeable and they took extra care to make sure I was comfortable during my visit. They stay on top of technological improvements in the dentistry field and use these new technologies to improve the patients experience.

Di
Review №31

Rock Ridge Family Dental is awesome. Dr. Louk and his staff are always professional and very friendly. Ive been going here for my dental health before it became Rock Ridge, for about 23 years. I tried many dentists when we moved here from Dallas a d they are #1.

To
Review №32

These guys are great. Always friendly and courteous. I have always had a very positive experience here and I have been visiting this dental office for more than 15 years.

Ga
Review №33

I was just fitted with a new front crown. As they have in every visit since I was referred here several years ago, Dr. Louk and his staff provided meticulous care and a friendly atmosphere. I give them my highest recommendation.

Am
Review №34

All staff members are so wonderful and nice. Explained everything in great detail which made me feel very comfortable with the services provided. This is the best dentist office experience.

Ma
Review №35

Ive been a patient for about 5 years. Everyone at the office is awesome. The appointments run in a timely manner.

Al
Review №36

I have enjoyed going to Rock Ridge. I trust the treatment and care they provide for me and my whole family. I recommend to anyone in the Round Rock area looking for a reliable, quality dental clinic.

Pe
Review №37

Service is excellent. Entire staff is very friendly with tons of experience. Love the modern tools and techniques. Appreciate the attention to detail that Melanie provides. Thanks for helping me keep my teeth and gums healthy.

To
Review №38

My friend referred me to Rock Ridge Family Dentistry after I refused to go back to the dentist after a horrible experience. She actually called and spoke to Dr. Beck and told him about my experience and he actually called me at home to calm my fears and encourage me to make an appointment. I made the appointment and I am so happy I did. I have been a customer since then.Although Dr. Beck has retired. Dr. Jeremy Louk took over the practice and thankfully he is just as great as Dr. Beck. If you need a great dentist Dr. Jeremy Louk is your guy. Not only is he great but all of the staff is friendly, knowledgeable and professional.

Je
Review №39

Dr Louk & Team have been my dentist for five years, they are outstanding!

C
Review №40

They are professional, patient, and people centered. They consider long-term health and needs and value each patient.

St
Review №41

Excellent dental hygienist Melanie! My whole family goes to rock ridge. Dr. Louk is great and is genuine with his approach. Highly recommend.

lo
Review №42

My experience is not good. Charged me even though they could not help me. Watch your wallet!!

Ca
Review №43

It was awesome! All the staff and Dr. Louk were amazing. Janet took extra time with my son.He was nervous about x-rays and she worked through his anxiety with him. I really appreciate it!

Ch
Review №44

Best dentist experience I’ve ever had. As long as I live in the Austin area this is where I will go.

Je
Review №45

Dr Louk is Excellent and his entire staff is very good and they actually care about you. I promise you will be happy with their dental services. He is very good at communicating what problems you have and how he is going to fix you up. Dr Louk is kind and light-hearted.

Er
Review №46

Dr. Look and his team are experts. A very comfortable office environment and I’m healthier than ever !

Am
Review №47

Wonderful staff! They were very good at telling me what was happening. Very reassuring.

Ja
Review №48

Dr. Louk and his staff are very friendly and put me at ease when I knew I would be having a lot of dental work done today. Dr. Louk is very conservative in his treatment. I appreciate that. He is a great Dentist! I have complete confidence in his work.

Ly
Review №49

Charges exhorbonanent prices so he can have/sell more toys.

Al
Review №50

I took my 7 year old here for her dental exam. She enjoyed her visit. Ill be next!

Ja
Review №51

Great visits everytime i go, would recommend to everyone! Very nice staff and great dental work!

Ka
Review №52

Dr. Louk is the most gentle and thoughtful dentist that I’ve ever had. He always makes sure that whatever dental procedure he does, that I am comfortable and painless, down to the little details of lip balm on my lips or pillow under my neck! He lets you know exactly what he’s doing, what to expect, and how to care for yourself afterwards.I trust Dr. Louk to only do necessary procedures, he will not tell you that something needs to get fixed when it really doesn’t. He doesn’t overcharge either.The most extensive procedure I had with Dr. Louk was a tooth implant. If you ever had one, it’s a lengthy process. I had it done over a period of a year and it’s working great and it looks amazing. And the whole procedure was worry- and pain-free for me beginning with the old tooth extraction.The office staff is super kind and nice to work with. I love Bea! Also, I appreciate the reminders and confirmation via texts.

Do
Review №53

People are polite, professional and on time. Highly recommend.

Kr
Review №54

I have worked with Becker Dental for several years. Dr. Louk and his team will take great care of you.

La
Review №55

The Rock Ridge team is great and Dr. LOUK does a fantastic job making a nervous patient feel comfortable and relaxed. I recently had a cracked tooth that required a root canal and a crown. While I suffer from a VERY high level of anxiety at the mere mention of any sort of dental visit, Dr. Louk and his team did a fantastic job of putting me at ease and assuring me that all would go well. They even over communicated my fear to the endodontist (Dr. Simon) who performed the root canal. Truth be told, I even fell asleep during the procedures! I could not recommend the team at Rock Ridge Family Dentistry, and also ATX Orthodontics, highly enough.And a special thanks to Ms. Ali Calkins, RDA for calming presence. :)

Ga
Review №56

Several of my older crowns and fillings had reached the end of their life span. They had started to wear out and cause problems. I was referred to Dr. Louk by my periodontist, so I figured hed be really good. They have the latest in equipment and techniques. And, his office is easy to get to in Round Rock. Dr. Louk made a thorough initial exam, complete with close up photos of all my teeth. That way I could also see the issues that needed attention. He created a 3-phase plan, prioritized with the teeth that needed work the soonest. By now, Ive completed 2 of the 3 phases, and will finish the third phase in the next two months. Now Ive got new crowns and porcelain work. Everyone in his office excels at what they do. Two more things that stood out to me: Dr. L and his staff were VERY meticulous about the way crowns fit, so that my bite is even on both sides, and floss goes between the teeth OK. AND, the injections of anesthetic hurt the least of any dentist Ive ever been to. To me, this is huge. Highly recommended.Update December 2017: Still Highly Recommended. This past week I went there twice. Once for a cleaning which was outstanding, and another time because an old molar crown broke. Dr. Louk and his team made a new crown for me. They finished the whole process -- including making and fitting the new crown -- in about 2 hours. It fit perfectly with no adjustments. They were able to work this fast and accurately due to a milling machine that custom makes crowns in their clinic. They let me watch the machine make my crown,. It was amazing. If there were 6 stars, I would use all of them to rate Dr. Louk and his team.

Sp
Review №57

Two fillings replaced in about one hour, headphones to drown out the drill sounds. Excellent service!

Al
Review №58

Very nice staff and gave viable options for treatment.

Es
Review №59

Friendly, pleasant, and great STAFF.

Sa
Review №60

Excellent service!

Information
29 Photos
60 Comments
4.9 Rating
  • Address:1 Chisholm Trail #3130, Round Rock, TX 78681, United States
  • Site:https://rockridgefamilydentistry.com/
  • Phone:+1 512-255-9061
Categories
  • Dentist
  • Cosmetic dentist
  • Teeth whitening service
Working hours
  • Monday:8am–3pm
  • Tuesday:8am–3pm
  • Wednesday:8am–3pm
  • Thursday:8am–3pm
  • Friday:8am–3pm
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ-friendly:Yes
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