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Reid Heating & Air
1076 Starling Dr, Rock Hill, SC 29730, United States
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Reid Heating & Air

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Er
Review №1

Cannot say enough good things about my experience with Reid Heating & Air! Super responsive, amazing communication, and great quality of work. Installed 2 new units for us a few weeks ago, and we were so happy we had them install a ductless unit for the garage. Wyatt, Brian, and Mario are the best. Everyone truly went above and beyond. Best customer service I’ve received from any company. Would definitely recommend to anyone looking for maintenance, repairs, installation, anything.

Mi
Review №2

Brian and Mario installed our AC two weeks ago. They did a great job! We are very happy with the result!

Je
Review №3

Best heating and air place I have ever been too came right out very professional respectful put things over there shoes make sure no dirt gets in they dont stand around taking breaks talking they do there work quick and very well

Ka
Review №4

I highly recommend this company. They came out andchecked my gas pack on the same day it went out.Told me it needed to be replaced and gave the best quote and warranty and service plan. They were very professional and efficient.. Explained everything to be very ggood.Once they started the work, they completed it in 4 hours. Could not have asked for any better service. Thank you Charlie and Wyatt Reid and all the other technicians. Good job.! Kathy Fanning

Ma
Review №5

Dalton came out same day and was helpful, professional, and got our AC unit fixed. Did a great job of explaining what was wrong and needed to be done. I will be recommending them to friends and family for any hvac service needs.

Ta
Review №6

Wow! This company is awesome! Mario and Brian are a dynamic duo! They were fast, friendly, and professional. Best heating and cooling company ever!

KI
Review №7

My boyfriend hired them to replace his air conditioning. He said the new unit was too small all along. They disagreed. He called them a few times and even ran into them out and about and told them face to face. A year later, and nothing. I called then and they found a faulty part. They came out and replaced it, but its not keeping the place cool. Ill have to call them yet again.

Ta
Review №8

Brian and Mario was punctual, courteous and reasonably priced. We highly recommend them for your HVAC services.

J
Review №9

These people came out and got to work!! I signed up for their annual plan- and have received hand written reminders. Amazing customer service- and great company! Highly recommend!

Ty
Review №10

Reid Heating & Air were life savers! Our AC was not cooling half of our home any more, and I called them as a second opinion for my home warranty; the first folks to come out tried to take me for every penny I had.I am so grateful that Reid Heating & Air set everything right. The techs came in and took there time looking for the issue and made very sure what it was before trying to sell me on anything. They worked with my schedule, and budget and made sure I was 100% confident in their services. The installers were fantastic and our AC has never been better.I highly recommend Reid Heating & Air and they definitely have a longtime customer with me!

Ge
Review №11

They were knowledgeable and professional. They were willing to help you in any way they could. They did a great job. I would recommend them to someone else.

Ch
Review №12

Would like to Thank Reid Heating & Air for coming out last night after hours and looking at my Air/Heat unit in the attic. They were able to get it fixed and we had air for the night! Thanks Reid Heating & Air!

Sh
Review №13

Team was on time, did their work quickly and knew what they were doing. Explained how to use the thermostat and everything is great. Also fantastic value for new Air Unit. Highly recommend.

Bi
Review №14

After four quotes, I thought Wyatt and Chris of Reid Heating & Air, gave me a great price on replacing my duct work andPackage unit. Mario the installer was very professional and ran a good install crew. So far, I am very happy and would recommend you use them.

Ri
Review №15

Great service, as always. Highly recommended

Ca
Review №16

Your guys showed up on time and did a great job. They were very nice and explained and answered all my questions. They cleaned up when done and I was very impressed they even put mulch around the unit. I will definitely recommend others to Reid.

Th
Review №17

These guys have been to my home twice. First time to replace my inside unit the second was just recently to replace a part on my outside unit. And although there was a mix up with scheduling I feel as if it hasn’t change how I feel about the company. They are fair with pricing and explain what they are going to do. Carson and Wyatt are the friendliest technicians I’ve ever met. Thanks guys for picking up the ball when you dropped it!

Su
Review №18

The service technician were on time. They worked efficiently and professionally. Mario answered all the questions. He was courteous and friendly. We highly recommend Reid Heating and Air.

Cl
Review №19

Need air conditioner or furnace repairs? Reid has the answer to any issue you may have! Highly recommended. Satisfied customer here.

To
Review №20

We just used Reid for the Teacher Appreciation cleaning/tuneup special and are extremely satisfied! The service manager Carson worked on our unit and took the best care! The price and service CAN’T be beat!

sp
Review №21

Always prompt, courteous and professional service. Ive never had an issue they couldnt resolve quickly and, luckily, covered by warranty. 🙂

De
Review №22

Excellent service. The technician and his supervisor were friendly, caring and professional. I would highly recommend Reid Heating and Air and their staff.

Li
Review №23

We used Reid Heating and Air for our HVAC maintenance in summer and we were very pleased with their service. Technician arrived on time, was very nice and did a great job on our unit. So, when we needed our new thermostat installed we chose them, and we got another great service. Staff and technicians are very friendly and helpful. We would definitely recommend Reid Heating and Air to our friends.

Co
Review №24

Great company! Excellent customer service with knowledgeable service techs! Only left 5 stars because 6 stars isn’t an option!

Le
Review №25

Service tech responded quickly and was courteous throughout the visit. He was very knowledgeable and honest. I had cold air again in under an hour. 🙂

Da
Review №26

Great job! Always on time with professional service technicians

ph
Review №27

Anytime Ive needed service, the response has been very prompt. The technicians are always very friendly and explain what is done in an understandable way.

GL
Review №28

Always fast to respond, always polite and very knowledgeable. I have used Reid Heating and Air for 20 years and have recommended them many times to friends and family. No hard sale, just great service and very fair pricing.

Ma
Review №29

Show up at the time they commit to, do quality work at a fair price.

St
Review №30

Reids is my go-to for all my heating and air needs. They are responsive and thorough; they explain all they are doing. Try them; you will be happy you did.

Ge
Review №31

Mario and his crew came in to replace my HVAC system today. He was prompt, professional, and clean. I really appreciate the work he and the other technicians showed today!

Ed
Review №32

Had a unit down and needed a repair. This unit was installed by another HVAC company. They provided professional, knowledgeable and friendly service with competitive pricing. Purchased a service agreement with them and will give them the first opportunity for replacing my unit in the near future. I want a company that treats me honestly and professionally. I will be back. Thanks Nick for a great job!

Ja
Review №33

They came out on a Sunday and had the heat going again in 45 mins. Tech was very friendly and explained what he was checking every step of the way. A little pricey, but it was a Sunday. Glad he had the part on his truck.

Ch
Review №34

Our old thermostat wasn’t working correctly when turning it over to the AC. I would have to flip the switch 2-3 times before it would turn on the AC. Called Reid’s on Friday and they came out this morning and changed out the thermostat. Good friendly service.

Na
Review №35

Excellent Customer service! Efficient and very caring to my needs a s a Customer!! I would recommend them!

Pa
Review №36

Reid Heating & Air the most efficient and courteous company that has ever serviced our systems. Very happy with the technician, and customer service. Couldnt ask for better service!!

Le
Review №37

Thank you! Wonderful service on April 8, 2018. Annual check up went great with excellent advice and corrections. Nick is so kind and knowledgeable. I also complained that my water heater was leaking. I was given excellent advice and quote. Nick even called me later that afternoon to make sure I had made arrangements for the replacement. It was that serious and he did not want a disaster to happen. I give Reids and Nick the highest recommendation possible.

Ki
Review №38

I love this Company! My fiancé and I were stuck without air conditioning and Nick came out and got our unit fixed the same night. He was kind, and he did what he could to make our system last a little longer. Another big company came out and told me that it couldnt be saved, turns out they were wrong...

Ke
Review №39

Reid Heating & Air installed a new unit at one of my rental units in Lake Wylie, SC. I was unable to physically be on site for estimates. Reid took care of my tenants quickly and even though it was a small residential project.After install a thermostat didnt work properly. Reid had someone on site in 2 hours after we called to remedy the situation.Several companies in the area didnt show up for appointments. Out of the 3 that provided estimates Reid Heating & Air was in the middle. They provided the most value so we used their company. I would highly recommend calling Reid first and not wasting your time with any of the other companies around.

Ja
Review №40

Nick checked out both of our units today. He did a great job and even took pictures of some things we might need to look into. He was very courteous and I felt very comfortable with him working upstairs and coming in and out of the house.

Ja
Review №41

Very happy with their service, very friendly people I’ve had nothing but amazing Service from this company I would recommend them to all my family and friends.

St
Review №42

Mr. Pope has always been courteous and professional but mostly I trust he is replacing only what needs to be replaced. Typical of all Reid employees.

Ja
Review №43

We have live in our house since 1984. Over the course of those years, Charlie has installed central air and separate heating systems and also a complete system in both my mothers and my neighbors houses. I have had a service contract with Reid since that time and have been completely satisfied with the quality of service. I would highly recommend Reid to anyone.

Je
Review №44

Hello everybody out there looking for an OUTSTANDING HVAC COMPANY, look no further as Reid Heating and Air is your solution. My name is Jerry Pleasant and the folks at Reid Heating and Air made more than Pleasant they made me OVERWHELMINGLY HAPPY and ECSTATIC. I would give them 10 stars if I could but 5 is the highest. From the wonderfully polite Office Manager to the incredible talented crew of Carson and Caiden these are folks you want to do business with. My air conditioning concern was diagnosed quickly and spot on. The pricing was more than reasonable. The team of Carson and Caiden were on time, in fact 15 minutes early, very polite, very professional and just a true joy to be around. So, trust me folks, Reid Heating and Air are the folks to do business with. For sure they are my Go To for all my future HVAC needs. Thank you Reid Heating and Air for a truly professional experience.

Jo
Review №45

Unlike other companies I have dealt with in the past, Reids no pressure hassle-free approach to educating me about my options helped me understand exactly how my heat pump system worked and did not seemed rushed at all during the appointment. Truly professional and a feel good experience which I was NOT EXPECTING!!! Thanks Reid!!!

ja
Review №46

I have always received excellent service from this company . My service tech Nick has always been VERY polite and willing to answer any question I may ask . He explains everything he has done and never seems to rush through the service to my home just so he can get to the next one . I enjoy having him as my tech . The ladies in the office are very courteous and try to work with my schedule when I need service . I am very pleased and will remain with this company if this type of service continues.

El
Review №47

We were very pleased with the service we received from Reids. From Johns analysis and thorough explanation of our needs, proposal and pricing to Marios teams installation we had a great experience and result.

Ka
Review №48

Service was very professional and fair. Would highly recommend to anyone! Will use them again!

He
Review №49

Excellent and prompt service. Much appreciated.

an
Review №50

Nicholas Pope quickly determined and fixed the issue with the gas furnace. Very happy.

Ed
Review №51

Had the tune up offered to teachers excellent service from Caiden!

Em
Review №52

We always receive excellent service from this company and all of their employees go above and beyond. Highly recommend.

SB
Review №53

Dependable and honest. Nick serviced our unit and was professional and courteous. We have been using Reids for several years.

Ro
Review №54

Absolutely amazing service, prices, availability, expertise and response. Only had one concern after complete AC replacement, which was immediately addressed. Couldnt recommends more highly!!

Je
Review №55

Weve had an account with Reid Heating & Air for over 12 years. They are all of the above.

Ka
Review №56

We just had one AC unit replaced and the compressor replaced on another. Mario González was professional and polite. He wasted no time in getting the job done.

Cy
Review №57

Have had nothing but great service from the technician (Nicholas Pope) that we usually get. Very pleased with service and response time.

Ju
Review №58

Nick was our technician today and he does a great job! Thorough and takes the time to explain his findings and recommendations... Reid always takes care of things so it is one less worry on my plate

Pe
Review №59

Great service on a hot weekend. So appreciated.

Na
Review №60

I have enjoyed working with Reid Heating and Air!

Ja
Review №61

Fast, convenient, quick repairs, friendly service, reasonable!

Ba
Review №62

Wonderful service always! Highly recommend! 👍🏼

We
Review №63

Fast expert service with a smile.

Da
Review №64

Prompt courteous on top of Maintenance before it breaks down

Be
Review №65

They do Awesome work.

De
Review №66

These people will RIP you OFF!!!!!!! Do not do Business with them! The got me for $400 and then tried to tell me I needed a New AC unit and they could get me fixed right on up for about $4500. No Deal!!!!

Na
Review №67

Technician was great, fixed the problem real fast!

De
Review №68

Great customer service!!!

Ge
Review №69

Absolutely the best service company !!!!!

Ka
Review №70

Great service!!!

Information
17 Photos
70 Comments
4.8 Rating
  • Address:1076 Starling Dr, Rock Hill, SC 29730, United States
  • Site:http://reidheatingandair.com/
  • Phone:+1 803-366-1855
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • HVAC contractor
  • Air duct cleaning service
  • Furnace repair service
  • Heating contractor
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Offerings
  • Repair services:Yes
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