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Panther Heating & Cooling Inc
722 Corporate Blvd Suite 105, Rock Hill, SC 29730, United States
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Panther Heating & Cooling Inc

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Ju
Review №1

The Panther technicians installed an air purifier at my home. They arrived on time, conducted themselves professionally, and responded to my questions. I was very pleased with the service provided by Panther. I would recommend them to others.

Ni
Review №2

Terry came out today to help get us on the annual plan where they proactively look at our heating and air systems twice a year. During that time he found out my gas pressure was too high and adjusted it. I’d also been sitting on a thermostat that I was trying to install upstairs and he got that finished also. We also needed some surge protectors for our heating and cooling and we got all that complete.Great job to Mike Geddings and his team. Smart, friendly and on time!

Be
Review №3

Ten family members at our house for granddaughters 9th birthday and AC went out. Called Panther and someone at our house within an hour. First tech worked diligently but could not get air back on. Nick came next day; worked for 2 hours or more and found a second damper that was not working. He replaced it and we were so happy! Took about 3 hours for house to cool down but no further problems since. Panther always provides excellent customer service!

De
Review №4

Terry Morrison is a great example of this company. He was amazing. He got our a/c up and running and went above and beyond. He kept us informed every step of the way. I would highly highly recommend Panther for your a/c or heater needs.!!!

St
Review №5

Mike, Josh, Bobby and the team at Panther once again took great care of us, this time was for more than maintenance on our 16 year old system. They got us repaired and up and running quickly for less than I thought it would cost. Thanks Panther

El
Review №6

Anthony did a great job! He showed up on time, even earlier than I expected due to the window of time given for the appointment. He was courteous and explained every thing he would be doing.

Je
Review №7

Great experience from first call to follow up. Our tech Terry was very honest about what shape our unit is in and the different options we had. No upselling or pressure. Stayed late on a Friday to make some repairs.

Ka
Review №8

Terry Morrison was fantastic. He was very clear about options for my repair, and he explained everything very well. He was very personable and courteous. I give him the highest recommendation I can give.

Te
Review №9

Bobby and Thomas were the technicians who came to my house. They were on time, both had shoe coverings on before coming in the house. They explained what they would be doing and the couple of parts that needed to be replaced, they showed me and explained the purpose and function of that part. These guys are Trane certified and they were knowledgably, professional and respectful of my time and my property. Thank you Bobby, Thomas and Panther Heating & Cooling from a satisfied customer.

Ch
Review №10

Our technician, Terry Morrison, was very professional and clearly identified the issue and suggested options to fix our A/C. It is because of the professionalism of the technicians that we always use Panther for our A/C and HVAC needs.

Be
Review №11

AC not cooling; prompt response and diagnosis of problem. Part is ordered and expedited for replacement quickly. Always honest and efficient service!

Ki
Review №12

Panther technicians are always on time, polite and thorough. I feel that they are being honest with me about my HVAC system’s needs…what is needed at the time of service and what may be needed in the future.

Da
Review №13

Very timely response by Panther. The tech got the unit back to peak performance. The bill was reasonable. Thanks Panther!

Ch
Review №14

Thank you Terry for taking the time to answer all of my questions. Highly recommend Panther Heating and Cooling. Honest, Professional, and Personal service.

Co
Review №15

Great company to work with. Very responsive and always makes sure our problems are taken care in a timely manner.

Pe
Review №16

Took time to explain everything very professional and detailed in what’s needed to fix and keep system running smoothly.

Re
Review №17

Edward Woods was very professional knowledgeable and did a phenomenal job today. Gina, in the office was very professional, knowledgeable, kind and courteous. I had a wonderful experience with Panther and will certainly be using them again.

Jo
Review №18

Ive worked with Panther a number of times for both cold and heat issues - theyve always been great to work with. The technicians and other staff are knowledgable and explain everything.

Hu
Review №19

Andrew did a nice job and was very social. He was professional and went about his job quickly. Thank you for caring for your customers. Have a blessed day.

Wi
Review №20

Bobby Ford is perhaps the best technician in the world. He stands head and shoulders above all others and is a great representative of your company. On Saturday, May 8, 2021, I requested that a technician be sent to Abiezer Baptist Church, 469 Hagins Street, Rock Hill, S.C. 29730. Bobby Ford responded to the call. He discovered that the problem was electrical and not with the unit. He immediately called Jonathan Brown Electrical Company who had recently installed a new breaker panel. Jonathan Brown Electrical Company sent their representative who examined the breaker box and discovered a bad breaker. Both Panthers Heating and Cooling and Jonathan Brown Electrical Company demonstrated true professionalism. Bobby Ford and Brandon worked diligently to insure that our church sanctuary had Heating and Cooling for Sunday morning worship service (our first service since the covid-19 shutdown over a year ago). Thank you for your timely care and for helping to make our worship experience comfortable. Thank you once again and God bless you all.

Do
Review №21

Bobby was great! Knowledgeable, efficient, didnt try to sell me something I didnt need. Furnace broke on a weekend. Called me back right away and got out quickly. Will use them again!

An
Review №22

RepWas excellent to work with and very easy to understand. I appreciate that.

La
Review №23

Ive been a customer for over 20 years and have never had a bad experience with Panther. They go out of their way to make sure the job is done correctly and professionally.

Ma
Review №24

We’ve been customers of Panther for years and continue to give them high recommendations. Terry Morrison arrived as scheduled, was very polite and professional, and did impeccable work on systems. These are good Rock Hill people (our kids went to school together) and are now in the second generation of their family providing excellent service. Many thanks to Panther!

Ro
Review №25

I called 0900 Saturday morning the the tech was here by 10:00. They are always on time and have great service.

Al
Review №26

Called for AC repair on Sunday morning and repairs were finished by early afternoon. Communication was great and Nick Estes was on time which is very important to me.

Ch
Review №27

Outstanding company. I highly recommend them. Always professional and their techs are highly trained and knowledgeable. Panther is the best in the business.

Mi
Review №28

Call them upset an appointment no-show where did today’s call them back we’re supposed to return my call no call back call them again put me on hold and said they were not taking on new customers at this time very bad business would never recommend them to nobody

Cr
Review №29

The technicians were on time, nice, very knowledgeable. Will definitely recommend

Mi
Review №30

Always the best! Have been a customer for years and Panther is always top notch. Had an issue last week with a leak and they came out that morning and fixed it. No charge as it was under warranty. They did the routine maintenance/service today and were extremely thorough as always.

Wi
Review №31

Continuously provides superior services & attentiveness. Top notch!Rated 4 cause I don’t give 5’s… but if I did

Sh
Review №32

They were on time and very professional. He wore a mask and bootied his feet. The tech explained what he was doing and why. Thank you Terry Morrison

Do
Review №33

Bobby was complete, informative and generally did a great job. He helps us at the Fort Mill Care Center too and that service went great as well.

Ma
Review №34

It was time to replace our duct work and our HVAC unit even though our warranty with the other local company had not yet expired. We just were not happy with the other other company at all! 6 Breakdowns in 6 years! We begin to talk to others and we knew when Josh Geddings from Panther came there was need to go any further. We found the Best! Josh was so knowledgeable, so fair in his pricing, and so understanding about our problem. They came on time, did quality work, and left job site spotless! The Technicians were as nice as could be and took all precautions with regards to Covid 19 protocols. It all finished when one of their inspectors came and checked the work and gave us a personal tutorial on the new thermostat. We could not be any happier!!THANKS PANTHER AND JOSH GEDDINGS!!!!!!!!

Be
Review №35

Our air conditioner stopped blowing cold air. We called Panther Heating & Air for service. I was very pleased with the employee that came out and fixed our unit. He did not try to over sell me or talk me into a new unit. He cleaned it up and checked the Freon, and the unit was fine (at least for now) He fully explained what was done and what may be needed in the future. I highly recommend Panther Heating & air.

Pe
Review №36

Panther Heating & Cooling were responsive, confirmed they could address the issue before dispatching and then were very prompt. Terry our Tech was professional, communicated issues and related pricing along the way and kept his social distance while wearing a mask.

Ga
Review №37

Panther is a great company. We have a spring and fall HVAC inspection every year and we have found the technicians are always competent and honest. While low pressure recommendations may be made, the techs are not paid commission making unnecessary repairs, etc. less likely. If Panther is not your first choice, consider getting a second opinion from them. It might be very helpful in making your HVAC decisions and could potentially save you time and money.

An
Review №38

Terry was very efficient and had good recommendations for us to enhance our service. He also noticed a drip in my tankless water heater. This is not under his service obligation but he alerted me to the issue so that I could correct it. Thank you, Terry!

Ci
Review №39

Very responsive and courteous. Terry kept us informed about everything he did. Would definitely recommend.

Ji
Review №40

Great attitude and professional work. I love the online app that shows when your technician will arrive at your house...along with his name.

To
Review №41

Awesome experience. Nick was the man!!!

RC
Review №42

We just had our Hvac unit upgraded by Panther Heating and Air! We had them add an additional zone separating our master bedroom from the main house along with adding the Solaris air purifier in our home as well. We could not be happier with the professional service we received from Panther, from the initial call to Bobby and Anthony putting the finishing touches on, its always a great experience. Being a business owner myself, I can truly appreciate what it takes to run an outstanding business that is truly focused on the customer experience. Thank you Mike and the Panther team for always exceeding my expectations !!

An
Review №43

Working with this company has been a nightmare since day one of the installation. Panther began installing the furnace early 2019. We moved into the house in August of 2019. I have since had 7 (yes, 7!) thermostats installed (Panther blames the problems on the manufacturer - Trane). In January of 2020, Panther was at my house to do one of the many repairs needed and recommended that I purchase a Solaris (air scrubber). In addition to the Solaris not working, it was discovered in March, 2020 that the Solaris was blowing the transformer for it as well as for the furnace that it was connected to. In fall 2020, we had additional issues with the heating system not working. Panther sent a repair person out and it was discovered that when the furnace was installed, there were two incorrect dampers installed. On/Off dampers were installed rather than Modulating. Needless to say, the system has been malfunctioning the entire time we have lived in the new built house because of this. In late November, 2020, Panther then sent a repair team to replace the dampers. We are not sure if the damper problem was fixed because the repairmen said that there were only two Head Technicians that knew how to connect the newest thermostat to the system (which includes sensors that were installed after we moved into the house because the system was not working efficiently in two rooms). We have contacted Panther to have a Head Technician come and connect the system (still not connected as of 12/1/20). Additionally, when the repairmen were at the house in November, 2020, severe damage was done to our ceiling and flooring. The owner, Mike Gedding, was at the house to inspect the damage (in addition to the photos that were sent to Panther via email) and as of today, no repairs have been made. If you are reading this review because you are considering Panther as your heating and cooling company, God Bless You!

Ka
Review №44

Thank you Bobby for being honest and helpful with answering all questions and discovering an issue that has been a long term problem with our system. Appreciate how knowledgeable and informative you are. Thanks again.

ER
Review №45

Panther HVAC is a great service provider and installer. I highly recommend Panther as our local Trane dealer, professional installer, and service provider.

Da
Review №46

They were here when they said they would, were clean, and fast. Ill use them again.

Ch
Review №47

Today was scheduled maintenance for the air conditioning, while here the technician also had to replace the capacitor on one of the units. Technician appeared to be knowledgeable, arrived on time, was pleasant to work with, gave explanations in clear terms and appeared to be very thorough.

De
Review №48

Terry took his time and did a thorough inspection of our furnace. He is very polite and mannerly. He explained everything he did with us before he left.

Br
Review №49

Steve was courteous and professional and knowledgeable, just what we have come to expect from Panther. Thanks!-Brian in York County

ke
Review №50

Superb, friendly, responsive, and honest service. Great company. High recommendations.

Je
Review №51

First experience with Panther. Had a big box HVAC for over 13 years but their prices were out of line. Panther came out and gave me a price after diagnosing the same issue at half the price. Also their maintenance plan was cheaper by a good bit of money for the same services. My service tech was Terry and Lauren was my contact when I called in. Both of them were terrific and very conscientious. So do yourself a favor if you want to save money. Check them out! Jerry B.

Me
Review №52

Excellent job removing large, old ductwork from crawl space and replacing with insulated ductwork. Super clean and detailed. Hooked up with a new Trane unit and our house was reheated in no time. Professional and friendly folks!

JG
Review №53

Seasonal Maintenance Check. Worker was on time, professional, kind, and made everything easy to understand. He was thorough and knowledgeable about his work. We have used Panther for awhile now and are extremely satisfied. Highly recommended.

Me
Review №54

Dustin, Justin, Edward & Bobby came out and did a great job installing my air conditioning unit! Each of them were extremely professional and efficient.

Ro
Review №55

Our Panther Technician Terry Morrison was extremely professional and knowledgeable. We couldn’t be happier with the services provided! We happily extended our annual maintenance HVAC contract and would recommend their services to others. Great job!

Fr
Review №56

It Was great. !

ja
Review №57

Terry was my technician and was very professional. He explained everything that was going to check and kept me informed on everything that he found. Excellent service and will definitely use again if the need arises!!!

La
Review №58

Terry did our spring turn-up today. He was outstanding. Have been using Pather for 12 years since we built our home. Every person that we have come in contact with are great. They just do what is needed to keep everything running. I have then do our spring and fall check ups.

St
Review №59

Excellent service and response time. Quick diagnosis and repair. Highly recommend. Techs were great and the office staff responded quickly and professionally - and were friendly!

Wi
Review №60

Our air unit was leaking and costing us a fortune. We did as much research as we could and then received several estimates. Our air and heating were put in at the same time so we figured it was best to replace both. We received high and low estimates with prices and suggestions all over the wall until a young man names Edward came to see us. He spent several hours in the house and then gave us his suggestions and why he chose each item. He explained a single story home would function well with one unit even though we had a bonus room I used as an office. He looked at our previous bills and explained how a dual stage air and furnace unit would not only be sufficient and but save us money and explained why. We chose Panther and accepted their offer. They came on time, finished as promised and cleaned everything to the point you didnt know they were in our house. Weve gone through one of the hottest humid summers we can remember and couldnt be happier. Our utility bills have been cut in half and the bonus room is as cool as downstairs. We have told many neighbors about this service and even allowed the company to post a sign in the yard - basically to let others know how happy we were. If you want professional service and installation to perfection, give Panther a call.

La
Review №61

I have been using Panther for several years now. Everything from simple repairs to having our new Trane system installed last year.Their customer service has been absolutely great! I have had six or seven different techs for various services. They have all been extremely professional, courteous, and knowledgeable.I highly recommend!

Ca
Review №62

Outstanding Heating and Cooling Service Professionals. Terry was very professional and thorough. I also appreciate that they wear masks during Covid-19. I highly recommend Panther Heating and Cooling!

Ro
Review №63

Thank you Mike! We called for a routine service check of our HVAC unit and the technician was knowledgeable, professional, and overall did a great job. Were glad to be a part of your membership program for continual service. Anything to help keep our unit serviced correctly without having to remember to schedule each visit is a big help. Thanks!

Ro
Review №64

Technition was friendly, courteous, punctual and knowledgeable. Thank you.

Ro
Review №65

I had technicians Bobby Foard and Terry due a periodic maintenance check on my unit and also install a surge protector as well today. They were personable, professional, knowledgeable, gave a lot of information about what they were doing, and answered any questions. They took care of setting up my next periodic visit as well. Could not have asked for better service. I have been a long time customer as well

Ja
Review №66

Thanks for explaining everything so well.

Tr
Review №67

Easy to deal with, very fair, and professional.Last tech that came to my home, Bobby, was knowledgeable and provided excellent service. Ashley is always friendly and helpful as well.Have a annual contract with Panther and plan to continue.

Ro
Review №68

Had my A/C Coil Cleaned and new Solaris UV Filter installed

He
Review №69

Andy was great and were really pleased with the whole experience (especially since this is all amidst the covid pandemic!) Theyve been great.

Gr
Review №70

Bobby the technician was knowledgeable reliable and ample time was taken to troubleshoot, unfortunately our system did not malfunction during his visit, but was performing to specification.

oa
Review №71

Cant find a better company to deal with. always professional with outstanding customer service..

Ro
Review №72

We had Joey great guy we will stay with Panther heating and cooling and great job too, will not be going back to former heating and cooling this is the company will call on when needing service thanks Joey from the Fritz,s lake wylie

Rh
Review №73

Our air went out in the middle of a 90 degree night. Panther heating and Cooling sent out Joey the same night. Joey stayed until the problem was fixed and he left us with cold air that same night. Weve tried several different cooling companies in the area, but this was far and away the best experience weve ever had. If you need an honest, reliable, hardworking technician, request Joey.

An
Review №74

Andrew was very friendly and professional, explained everything. He did a wonderful job!

A.
Review №75

I have been working with Panther Heating and Cooling for several years now. They have serviced two existing units for me, and I have purchased one new system from them. They are always very responsive and proactive, and the staff at Panther has always been friendly and pleasant to work with. Ive dealt with the owner a time or two (also positive experiences), but the main reason Im posting today is to recognize one of their technicians, Joey, who did my fall gas heating system service yesterday. I have worked with a lot of HVAC companies over the years and have had a lot of systems serviced, but Joey did the most patient, thorough and competent service I think Ive seen to date. Really took his time, asked a lot of questions and basically just made sure that things were right. He found a small gas leak in my attic system, repaired it using existing hardware (vs. trying to sell me something new and unnecessary) and was very insistent that I re-check the leak over the next few days. I was so impressed with him that I called Panther this morning to give him some recognition and learned that after he left my house, he called the dispatcher to be sure that they followed up with me to be sure that I had done the re-check! Again, just very competent and conscientious. Great job Joey and great job Panther!

CA
Review №76

Helped a dear friend with an HVAC problem. Responded immediately to the call and were out there within 24 hours to diagnose the issue. Highly recommend!

Li
Review №77

Terry Morrison with Panther came to my home to service my units. He was very polite, took his time checking my units and explaining what he found.

Mi
Review №78

Panther and Terry are thorough with great customer service.

Wi
Review №79

We had Panther replace our HVAC systemseveral years ago and signed a yearly service contract with them.They are a great company to do business with,Mike, Josh and the whole staff have taken great care of us.

Ha
Review №80

Panther Heating and Cooling offers excellent service, professional opinions and superior installation. Overall best experience for any HVAC needs!

Sc
Review №81

Excellent HVAC contractor

Ma
Review №82

This is an outstanding company!! The staff is very responsive to the needs of their customers. The service technicians are knowledgeable and always go out of their way to satisfy the customer. Panther Heating and Cooling will always be my first call for new equipment and service needs. Josh is the best!Thanks so much

Br
Review №83

I cant say enough good about this company. They did a great job for me. The owner took the time to answer my questions and was genuinely a very nice guy. I wouldnt hesitate a second to recommend Panther.I will use them again and encourage you to do the same.

Ch
Review №84

Panther does great work. Honest and dependable. Panther has taken great care of our customers over the years for Stonehaven Remodeling. They have also serviced my own personal home as well. thanks guys

Ro
Review №85

We installed a new heating and cooling system at our house in Tega Cay 3 months ago. Several contractors competed. In the end we decide to go with Panther. Not only did they a convincing sales job answering all the questions, but they delivered a superb system better than we expected. On top of that our power bill for the months we are cooling has been reduced by 30 % so far. Panther are very professional and pleasant people to do business with.

Va
Review №86

The beginning of the season we started having air conditioner issues. Panther technicians were right on top of it to the point the boss Mike came out late one evening to assist! Long story short this week made a decision to have a new system installed along with a furnace installation panther installers did everything in one day. Needless to say we were very impress with efficient service that we have received from the entire staff! Highly recommend

Fi
Review №87

Our air went out on a Thursday evening and gave Panther a call to see if anyone could come out to take a look. 30 minutes later a technician was ringing the door bell! It was bad news but at least we knew now what the problem was. Panther installed a new system one day later in peak season. The entire crew and office was very courteous and professional, as well as sympathetic. What a great group of people to work with! Highly recommend giving them a call if you are in need of a HVAC professional.

Br
Review №88

Bobbie is very knowledgeable explain things in detail and he is very friendly

Di
Review №89

Awesome group of folks at Panther Heating and Cooling! Strongly recommend their services to anyone in the Charlotte Metro area, as well as York Lancaster and Chester counties in SC.

ma
Review №90

Panther recently repaired my geothermal unit. My total experience was amazing. They are honest, knowledgeable and their communications went beyond my expectations and very much appreciated. I would recommend them to everyone!

Jo
Review №91

Panther HVAC is simply the best! Always prompt, honest and dependable. Couldnt ask for a better source for heat & air service and repair. Dont call anyone else - you may well regret it.

Ha
Review №92

Outstanding Company that care about your families Heating & Cooling needs. They were Professional and informative when servicing my home. I will use them again when it is time too! Thanks for the service and quick response.

Bi
Review №93

The integrity of this business is impeccable!

Bo
Review №94

Fast an very polite service technician.

Jo
Review №95

Mike and the Panther family are awesome! They are honest, thorough, and fast. I have recommended them to family and friends and trust that they will do an amazing job!

Ti
Review №96

After over a year going by with our old HVAC company not being able to fix a problem with our unit, we switched over to Panther Heating and Cooling. We are SO glad we did! A member of their team came out the very day we called and solved the problem in less than an hour! He was not only knowledgeable, but very courteous and polite ... something we found very refreshing.We highly recommend this company!Tim and Kim

He
Review №97

What an amazing company!! They are very professional and truly on top of things, from the staff in the office to the guys in the field. You want the best, Call Mike

La
Review №98

Dont normally write reviews but my experience was really excellent. A/C stopped working. Their team brought me a window unit within in 30 min. Then installed my brand new unit the next day. even went above and beyond and replaced my return grate because mine was old as well as a new filter and a new thermostat. Really great experience overall. 10/10 recommend

Jo
Review №99

I am a retired Commercial / Residential Remodeling Contractor as such I judge other trades to the standards I had for my own company. This is why I am writing this review for Panther. They just finished replacing our complete HVAC system and moved our systems and duct work from the attic to the basement. We could not be more pleased. Their crews are very professional, knowledgeable and courteous. A special thank you to George, Casey, Toro, and Michael. Everyone was very accommodating, and helpful. They discovered a gas leak we had no idea existed and repaired it for us at no charge. Would highly recommend Panther to friends, and family. Their pricing is very competitive and they show up at the appointed times and are always available to answer your questions. They treat your home better then their own.

Ji
Review №100

Panther has been servicing the units at my home and business for several years, and have shown to be reliable in every way. I highly recommend them.

Information
50 Photos
100 Comments
4.9 Rating
  • Address:722 Corporate Blvd Suite 105, Rock Hill, SC 29730, United States
  • Site:http://pantherhvac.com/
  • Phone:+1 803-327-2700
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • HVAC contractor
  • Furnace repair service
  • Heating contractor
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Offerings
  • Repair services:Yes
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