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CARSTAR West Coast Collision Center
9287 Orco Pkwy, Riverside, CA 92509, United States
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CARSTAR West Coast Collision Center

Comments
Ch
Review №1

I could not be more pleased with the service we received. Courteous, efficient, timely and fantastic work! I first went to another shop to request an estimate and was told I can have someone look at, but cant get you a sheet on it for a month. Not only did I have the estimate the same day, the vehicle was done in a week. Great work, great team!

Ar
Review №2

The owner was really nice. very helpful and attentive. took the time to explain the entire process and helped us book our rental

Vi
Review №3

Great business very professional courtesy willing to help and go that extra mile to satisfy the customer. I will recommend this company to everyone.

Mi
Review №4

Had a car accident and was rear ended. had trouble coordinating with the other parties insurance and the shop was amazing at communicating and following through and keeping us in the loop. Strongly recommend this place!

Je
Review №5

Car was fixed like it’s new. Service was great. Mark and staff were helpful and friendly.

Sa
Review №6

I would give them more than 5 stars.They were awesome. The owner was so helpful and personable. I felt right at home. Plus it cost me $400 less than his competitor. My car needed body work, which is their specialty. They were even able to get me a special rate for my rental since the repair took 5 days. My car is repaired and looks brand new. I will recommend to anyone needing collision repair.

Ap
Review №7

***** Five stars, I got excellence services, result oriented. my case was really hard to find parts due to parts shortage worldwide. Mark, he finds the ways to make it works. He has good service mind and be patient to ask my questions.

Ph
Review №8

Been taking our cars to them for years always amazing service and theyve always taken care of us!

Ka
Review №9

My car was totalled and West Coast fixed it. Looks like it did the day I pulled it off the lot. Thank you Carstar West Coast Collision My car is looks Amazing!

Ja
Review №10

Do not go to this shop!! Horrible customer service followed by even worse work. Over spray on my interior, incomplete and unprofessional work. Incorrect parts used. Do not go here. This is Marks and west coast collisions completed work. Back yard mechanics at best!

Kr
Review №11

Such a great place to get car work done. Professional. Friendly. Helpful!

Bo
Review №12

I went into Carstar West Coast with a mess and today I brought home a NEW car!!!Not only was my car repaired QUICKLY - it was clean inside and out and detailed beautifully!!Highly recommend Mark and his crewWELL DONE !!

An
Review №13

Very helpful though my difficult time and accommodating. The end result was surprisingly better than expected. I will recommend this place to everyone. I was better than satisfied

Au
Review №14

Owner helped me out and gave me a great deal

Al
Review №15

So far so good 1st day leaving the subie. Very friendly, very professional.

Da
Review №16

Mark is very professional and takes pride in his work!

Ro
Review №17

I came here after getting rear ended and my rear bumper had extensive damage. They did everything for me. They told me exactly what was needed and how much it would be. They also dealt with the insurance and the rental car agency so I didn’t have to do anything which was amazing considering this was my first major accident. I didn’t have to pay a dime. The insurance took care of everything. I’m so grateful for them!

Ma
Review №18

The best auto body repair shop in Riverside. Mark has painted our vehicles and has always been professional. Dont hesitate to ask about custom work.Hands down the best experience. Highly recommended.

Di
Review №19

Best customer service, and best product service all in one place. After having work done here, ended up selling the vehicle to car max. They couldnt tell the vehicle had been damaged! Mark at West Coast is the best!

Da
Review №20

Love Mark and the team, they are great.

An
Review №21

Horrible work. Do not go here. They got over spray on the inside of a colleagues vehicle. They charged him for parts that were not installed. Non factory parts used. Horrible job. Back yard mechanic. Do not go to Mark.

Cr
Review №22

Great friendly honest shop. Fixed my door. Opens and closes better than when I bought it 11 years ago. Definitely recommend. Any other issues, I will have this company fix it. Very satisfied.

Ky
Review №23

I took my Dodge into West Coast Collision after my accident. Mark was so nice and the estimate took no time at all. They worked with my insurance company and insured I was kept informed of all the repairs. Mark and his team were polite, knowledgeable, and helpful. My car was fixed within a few days and looks better than new! I would definitely recommend West Coast Collision to anyone in need of body work!

Cr
Review №24

Personal, friendly, honest service. The owner works to help navigate issues with any insurance company. Quality work! I love supporting family owned business!

He
Review №25

Mark and his team are excellent! I will always take my car to West Coast Collision! We have two Jeeps which are a pain to get repaired. They have done an excellent job. We have used WCC for repairs and upgrades and both of our Jeeps look awesome!

Ma
Review №26

If this is the same as Rockstar, good

Ja
Review №27

All round good shop

Information
21 Photos
27 Comments
4.4 Rating
  • Address:9287 Orco Pkwy, Riverside, CA 92509, United States
  • Site:https://carstar.com/locations/ca/riverside-15351/
  • Phone:+1 951-685-9313
Categories
  • Auto dent removal service
  • Auto body shop
Working hours
  • Monday:8am–5:30pm
  • Tuesday:8am–5:30pm
  • Wednesday:8am–5:30pm
  • Thursday:8am–5:30pm
  • Friday:8am–5:30pm
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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